Opiniator Alternatives

Empower employees to improve customer experience. Amplify your Voice of Customer initiatives using an experience management platform that converts customer feedback into real-time insights and action across the entire organization. Drive action and improve outcomes Motivate and empower frontline staff to take action with personalised dashboards and KPIs. Recover at-risk customers by closing the loop with case management. Drive immediate action with real-time alerts. Comprehensive feedback collection. Automate feedback collection across channels, touchpoints, and customer journeys. Unify customer experience and operational data into a single enterprise view. Engage customers in the moment with personalised event-triggered surveys. Focus feedback on moments that matter most complaints management Actionable insights and in-depth analyses. Deliver relevant insights to each individual and area of the business with flexible reporting dashboards

BrandBastion takes action to help you listen and respond better on social media. Whether it’s more sales or brand equity, the key to success is understanding what your audience cares about, and taking the right actions, at the right time. Harmful comments, from spam to discrimination and brand attacks, are removed according to your custom brand moderation guidelines. Alerts are sent when something needs urgent attention, such as when negative sentiment spikes or there’s a report of an unusual event. BrandBastion’s social media engagement analysis allows you to audit your current ads or organic posts to discover: Harmful comments and threats you are receiving, from spam to discrimination, brand attacks, and competitor promotions. Opportunities to engage with questions, complaints, and reviews. Potentially urgent situations, from technical issues to negative sentiment due to poor perception. Tips and recommendations for optimization.

Collaborate across business silos with actionable customer journey maps that incorporate digital and physical communications for real-time CX improvement. Quadient Customer Journey Mapping makes it easy for stakeholders across your organization to view – and take action to improve – your entire portfolio of customer communications through a single web interface. Gain full visibility by linking journey maps directly to the digital and physical touchpoints your customers interact with, including contracts, statements, emails, audio and video files, digital ads and more. Connect communications to every touchpoint along the journey. Collaborate internally and share real-time feedback via social commenting. Take immediate action to improve the customer experience. Easily integrate journey maps with customer communications management (CCM) platforms.

Craft your brand's profile with essential information about where your brick-and-mortar location is, how your space looks, your contact details, operational hours, accepted modes of payment, and more. Monitor and respond to incoming ratings and reviews of your business on multiple sites from a single interface to identify issues quickly and build a stellar reputation. Learn how customers found your business, what search terms helped them find you, and what actions they performed on your business profile after spotting you, so you can optimize your listing to drive better visibility.

Take control of your reputation with one easy tool. Track what people say about your business online and stop losing customers. Bad reviews spread like a virus, sending your prospects in search of your competitors. Often, you don't know the damage until it's too late. When you do know what people are saying, you have the opportunity to respond professionally before it blows up. Turning unsatisfied customers into instant volunteer marketers. RepWarn monitors what customers say online. This includes your brands, products, people, and even competitors. Whether it's an angry tweet or even a blog comment, you’ll know anytime anyone mentions your tracked keywords or phrases. Are you sure you know exactly how customers feel about your brand? RepWarn will take you straight to the conversation. You could spend hours scouring the internet for every mention of your business and still not find everything.

The ServiceGuru Kiosk captures customer feedback at the point of interaction, making it simple to collect valuable and actionable feedback about your staff and business. Measure positive, neutral and negative attributes that affect your business. Collect actionable feedback from customers about their experience. So simple to setup you will be up and running in just 30 minutes. We set it all up for you! Allow customers to opt-in for special offers and marketing campaigns. See who your top performers are and who needs additional training. Multi-location comparison reports are available. Reviews are kept offline and private until you want to make them public. See who your top performers are and who needs additional training. Multi-location comparison reports are available. Recognize top performers and identify potential service issues sooner. Use your branding and terms throughout the entire experience.

Your customers make a purchase online or in your brick-and-mortar store, participate through online chat or over the phone. Field service technicians complete onsite services and complete a questionnaire. A student completes a class. Your customer or employee completes a survey online, on paper or on Mobile Devices. Once submitted, responses automatically updates the ActionTracker™ based on their response or score, assigns a manager, and notifies key stakeholder via email. ActionTracker™ will effectively track all employee/customer communications, capture resolution activities including emails and attachments, enter notes into the Action Item, and schedule meetings through Microsoft Outlook integration. Create status codes to track the life cycle of action items. Continually update your open action items until they are marked complete, but once completed, they cannot be modified. Each activity is date/time stamped by user for a complete audit trail.

Gather actionable feedback in minutes using the Net Promoter System and short surveys. No complex setups or integrations. Instead of overwhelming patients with long, clunky surveys, we start by asking a Net Promoter Score question. After responding, patients can leave additional comments and then take a short survey. After rating how likely they are to recommend you, a patient is asked to provide a short comment on their experience. These comments go directly to your dashboard giving you valuable insights that numbers can't provide. Patients are asked if they'd like to take an optional survey. The survey is short and only takes a minute or two to complete. This gives you quantitative data on many patient touch points you can track over time to measure your performance.

Your contact center is one of your greatest untapped assets. It’s the place where customers are continuously coaching your business. PrediCX is an AI platform which unlocks this value with predictive insight and automation across all channels to optimize both customer experience and customer services. Use AI to discover predictive insight from every customer conversation and interaction - whatever the channel. Recommended actions to enhance profitability and customer experience. Get early warnings of issues, automatic coaching and QA of your agents for all their interactions. Fast track any urgent enquiries or complaints and signpost your customers to the best channel or resource available. AI uses concepts not keywords to classify incoming feedback so analysis is accurate, insightful and not pre-determined. No customer feedback is overlooked. Triage queries automatically from digital channels, automatically classify and assist agents, and enhance chatbots.

Our store proven POS software makes superior sales and inventory management a breeze. Retail Plus is the foundation for a complete point of sale system and retail management suite. It makes everyday decisions easier and provides a faster, easier customer checkout. We also support all the optional hardware like a cash drawer, receipt printer, scanner, barcode printer, customer display, and payment card terminal. Or create a POS system just by adding a computer and monitor. It fits into all types of settings, whether you're a bricks-and-mortar small business or an eCommerce vendor that needs to process orders at lightspeed. Are you just starting out with a small business? We want to help. Start your retail operation with our POS software and do not pay us anything until it’s growing. Even then, our pricing is very affordable. Most POS systems involve complex setups and lots of staff training. Our retail point of sale software removes these barriers with an easy-to-use system.

Voice Comment HT allows businesses to offer feedback verbally by inserting audio comments in Word documents without changing the formatting or spacing because the audio comments are placed into the comment thread. Audio comments allow more nuanced and clearer comments than just traditional written comments. Voice comments are useful in a number of applications from the office environment to remote language learning and getting feedback from multiple people without taking up a lot of space with potentially conflicting replies. It is more personal and reduces confusion or misinterpretation associated with the meaning of comments.

Benchmark Intelligence is an SMS customer feedback and survey platform for brick & mortar businesses. Our system collects feedback from automated intelligent text based surveys. We also provide two-way SMS communication functionality so that you can reach out to dissatisfied customers and alleviate their experience.

Keep your customer experience organized in Famepilot. We handle tons of feedback every year for forward-thinking businesses around the world. 85% of customer interactions with your business are now taking place on your Google, Facebook, Twitter, Zomato, Apple, Bing and other location-specific and review pages– but, NOT on your website. Connect with the customers who promote your brand digitally. Famepilot helps automate the customer feedback process to capture your Net Promoter Score®, Sentiments over a period, Testimonials ,Online Reviews and Online Reputation. Famepilot monitors Google, Facebook, Twitter, and 20+ review sites for your business activities. We are increasing this list fast. You can suggest your industry specific site. Reply to all your customers who posted reviews any where online from a single Famepilot platform. Park comments for Employees to respond. Don't leave any customers unanswered.

Augment your contact center with AI-powered business intelligence that helps you uncover your biggest opportunities to improve both customer service efficiency and customer experience. Our Customer Experience Management (CXM) platform allows you to monitor your digital and voice communication in real-time and gives your team actionable guidance on how to improve your most important KPIs. Augment CXM automatically breaks conversations down into the customer's intents, the products they are talking about, and the outcomes of those conversations - giving you insight into every detail. Have you ever had to deal with a storm of unexpected customer questions? Augment CXM flags these unforeseen spikes of conversations and alerts your team to take action before they spiral out of control. Quickly understand if issues in your contact center are caused by specific agents & deliver coaching to those agents on how they can improve their handling of customer issues.

Interacting with your customers post-sale is the best way to understand their entire experience. By collecting customer feedback you’ll be able to easily identify service and product gaps. Sending SMS surveys to your customers allows you to dramatically increase retention. A satisfied customer is 14x more valuable to a business compared to an unhappy customer. Decision making has never been so easy using real-verified customer feedback and reviews. It’s proven that giving a customer a superior experience means they will buy more, be more loyal, and are more likely to recommend to friends. Identify happy customers and make them brand ambassadors, while identifying unsatisfied customers and make them happy! There is tremendous opportunity to disrupt competitors and gain market share by delivering an exceptional customer experience. BudTender allows you to seamlessly survey customers post-purchase, track and analyze feedback, and take action to deliver unbeatable experiences.

trustMinder is a cloud based Voice of the Customer platform and is used to measure customer experience for brands and state agencies. One of the most important aspects of customer experience is trust. Without trust, customers take their business elsewhere. With trustMinder we’ll help you mind that trust and keep a finger on the customer experience pulse 24×7. Using state of the art methods to collect and interpret feedback trustMinder helps you turn the humble survey into invaluable customer insights. Capture feedback from any channel and turn it into actionable insights. Using real-time text analytics and machine learning you can quickly understand the ‘why’ behind a CX score. Create dynamic insightful reports that clearly present CX metrics along with business events and operational data. Identify customer issues in real-time and close the loop in real-time.

TalkToTheManager allows business owners to get anonymous comments from customers by text message and the ability to respond in order to address customer service, product, and facility issues before a bad experience becomes a bad review. Sign up for our service and we instantly provide a dedicated phone number to display at your business. Sign up for our service and we instantly provide a dedicated phone number to display at your business. Managers on duty receive the message on their phones by text or email. Managers don't see the customer's phone number. Managers can respond by text immediately while the customer is still on-premises, resolving issues or receiving praise for a great experience. Customers leave happy and in many cases write a positive review online. They tell their friends and come back, bringing in more revenue and loyalty to your brand. Customers just text your TalkToTheManager number from any cell phone.

VOC Research specializes in professional, pre-scheduled, and unbiased conversations with key decision-makers at your customers, prospects and intermediaries to gather their opinions, sentiments, and voice of customer feedback regarding your company’s and your key competitors' products and services. Our expertise in B2B VOC services will help you win more business and retain more customers. We interview key decision-makers at the organizations where you recently won or lost new business to determine the factors that led to each decision. We then analyze the interviews to identify trends and actionable intelligence to help you win more business. We interview your customers to gather their unbiased satisfaction, loyalty, and renewal sentiments, allowing you to identify and react to any comments, issues, or enhancement ideas in a timely manner. We interview your customers to determine their likelihood to renew or defect to a competitor so you can identify and react to any comments.

Introducing Spiral. Turn customer feedback into actionable insights. Our AI takes in omnichannel customer feedback and detects emerging problems before they blow up. Simple Integration. Powerful Results. Actionable Insights. Eliminate guesswork and discover clear problems you can actually act on. Real-time Tracking. We track feedback as it enters your system, keeping you up-to-date 24/7 via Sight AI™. Integrates with Your CRM. We integrate with the most popular CRMs on the market. Scales with You. The more feedback you process, the better your results. Spiral learns with you. Accelerate your work. Address issues before they blow up. Prevent issues from snowballing by spotting trends early and addressing them before it's too late. find all issues at once. No more manually chasing down issues. We collect your customer feedback. Our AI analyzes it thoroughly, all day long. See the impact roll in!

Every piece of data in CustomerSure is actionable. Flag urgent issues in real time, respond directly to customers, and share customer feedback with teams to help them improve their own performance. CustomerSure helps you create customer feedback surveys that get to the heart of the challenges your brand is facing, drawing out the most critical insights from your customers and helping you focus on what’s most important. Our reporting tools make proving the impact of your customer feedback project effortless. Track trends in key metrics like NPS, CSAT and Customer Effort, and quickly segment your data to compare departments, regions, sites or even individual performance. CustomerSure is founded and run by customer feedback experts. We’re licensed NPS consultants, and our customer feedback software is based on extensive real-world experience running customer experience projects across a wide range of businesses.

integraERP is the #1 masonry software and the best solution for the brick and block industry. Features created to maximize your time and investment include brick configurator, product/lot tracking, pricing, and quote management. These features were designed to help brick-and-block companies maximize resources with inventory controls and improve customer service. Companies in this industry manufacture and distribute bricks, blocks, mortars, ceramic tiles, concrete pipes, and related products. integraSoft provides specific industry solutions for masonry and brick & block distributors. Reduce operational costs, increase sales revenue and customer satisfaction, get paid faster, and reduce errors through vertical solutions provided by integraSoft. Our experienced and innovative staff is ready to help your business with its next project by providing the tools to manage the process and assist in the success of your business.

Get notified when someone comments on your social media. Never miss a potential customer again in your social media. Supports Facebook, Instagram, Twitter, YouTube. Sends alerts to email or Telegram for you to respond. No credit card required for a free trial. We alert on comments in your communities on Facebook, Instagram, Twitter and YouTube. And (if you use) VKontakte and Odnoklassniki. Learn when someone mentions on Twitter or VK your brand or posts a key phrase about your business, so you can follow up with a potential new customer. Receive social comment alerts to email or Telegram on your desktop computer without constantly checking your smartphone. Receive alerts for comments made in your advertising posts or in posts about your product published by influencers. Learn when potential customers comment in your competitor’s communities on Twitter or YouTube, and find even more customers.

Work smarter and be better prepared than your competition by having key litigation documents and critical facts at your fingertips. Respond confidently to on-the-spot challenges. Primafact delivers thorough search results in the blink of an eye! Get a bird's eye view of your cases, so you can spend less time getting up to speed and instead focus on what's important to achieving a favorable outcome. Take a deep dive into your evidentiary documents quickly and efficiently to optimize the time spent on your cases. Primafact is built for volume. Preparing your file has never been easier or more reliable with comprehensive document workflow and conversation tools. Streamline the electronic assembly and exchange of documents for external parties such as experts and opposing counsel in a fraction of the time. Be more responsive to unexpected on-the-spot developments with immediate access to documents using Primafact's Mobility Suite.

Your most unhappy customers are your greatest source of learning. We do the heavy lifting to identify the trends and areas that need your attention, so you can stay focused on improving your business. Measure how your product, service, and overall experience either falls short, meets or exceeds customer expectations. By frequently measuring customer satisfaction, you can reduce the number of unsatisfied customers and prevent customer churn. We make it easier for you to make sense of the feedback, and derive actionable insights and Key Performance Indicators from it. You can use your custom domain if you want to collect feedback via a direct URL. Convert User feedback into Trello cards using seamless integration. No need to collect screenshots and other technical details separately from your customers. Engage your customers and improve retention.

With Rocket Referrals, your clients stay longer, buy more and refer their friends. No contracts or setup fees. Find your happy clients and those who are likely to leave. Get notified when clients are unhappy and save those relationships. Collect feedback regularly to measure client sentiment overtime with NPS. Watch our AI categorize client feedback to help you improve. Automate what you send to your clients and when. Have as much control as you’d like—automate it all or approve messages before they go. Quickly create custom communications and e-mail campaigns. Cross-sell insurance with ready-to-go automations and templates. Send handwritten cards like grandma does. Stay connected in an entirely new way with Rocket Connect. Text your clients easily, TCPA ready. Respond to clients and prospects quickly via web chat.

hexa is a customer experience management platform to gather feedback about your customer's experience with your business. Automated survey creation will ask the right questions to reflect your business needs. Consult your customer feedback via dashboard, reports and trend graphs. Understand what’s working, what’s changing and what needs work in plain English. Get real-time alerts to manage unhappy customers and increase satisfaction. Get real-time notifications on your mobile device if a client is unsatisfied. Take action and turn a bad experience into a good one!

Track clicks, taps, mouse movements, and hovers to visualize user frustration and help you improve your digital customer experience. Go beyond static heatmaps and track dynamic elements such as pop-us, hidden items, drop-down menus, etc. Understand the UX complexity of your mega-menus through our interactive heatmaps and remove user frustration to increase conversion. Never miss any click, scroll, hover, and identify key elements that capture users’ attention. Measure sentiment across different pages and target groups. Connect quantitative and qualitative insights. Collect and analyze your NPS score and get real-time feedback. See why users are unhappy by viewing session recordings for low feedback scores. Get insights behind every user action every step of the way. Utilize dynamic and interactive website heatmaps to see where users drop out. Increase conversion rates, fix issues, and segment optimize for better growth.

Customer experience and reputation management have never been so easy. Your brand is all over the web and Feedgage helps you gather & analyze all customer reviews and feedback in one place to turn your brand into a customer favorite. Feedgage helps you get the key insights from the online reviews and build a powerful brand for your business. You can easily deep dive into the problematic areas of your services with Feedgage and take the necessary actions. Feedgage collects, presents, and analyzes all the voices of the customer in one place to help you scale your customer experience. All your reviews and feedback are collected and analyzed in one place. See customer insights, trends, and common complaints (or praise) with AI-powered analysis. Just select your competitors and see your competitive advantages and strategize your priorities. Get notifications on all your communication channels regarding important issues.

Churnly’s artificial intelligence gathers customer data and predicts which customers are likely to churn at each stage of the journey. Our software identifies patterns which determine why a customer may leave, helping you take the necessary action to retain them before it’s too late. Churnly views each seat as a sub-customer, which enables you to quickly understand what revenue is at risk for every paying seat. Activity and engagement are key indicators that your customers are successful with your product. Churnly uses Machine Learning to weight and track all user engagement across your product, giving you immediate insight to who is at risk and needs attention. Churnly’s predictive insights show you how much revenue you’re at risk of losing, and from whom, so your teams can intervene early, keep revenue and grow faster.

Colligso enables businesses to grow profits by helping them to multiply customer visits with direct digital relationships. SpotIn helps businesses to engage directly with customers using guest WiFi and email. Brick and mortar businesses benefit from automated, auto-targeted email campaigns.

QRsignal connects physical world with the digital world through your customer's smartphone. By scanning the QR code and sending the signal customers can let you know what should be fixed, what service is required or simply submit the immediate feedback. Show customers you are ready to listen what really matters for them here and now. QRsignal provides you with the possibility to react immediately on the customer signals. Let your customers share their needs and help you to improve the service. Make your team effort savvy and lean – manage signals and fix issues instantly with no paper-stuff and add-on tools, avoid misinterpretations and simplify the routines, analyse signals to prevent issues and improve your business decisions. Stay focused - choose your dashboard filters, set up restrictions and notifications, customise objects and actions to fit your business needs.

Multi-Track, Personalized Agenda With Notes Taking And Document Sharing. Get your own corporate event planning app to increase employee engagement and save time for event organizing. Publish agenda, share important information, send instant notifications, quick polls, get instant feedback, launch discussion forum, take advantage of gamification, share pictures, comments, likes, etc. Organizing training, workshops, symposiums? Get HostEvent event management app to add life to your events. Share content through the event app, allow Q&A, get instant feedback, quiz attendees, session ratings, notes, custom agenda, speakers bio, gamification, discussion forums, post comments, share photos. Create a mobile event app for your personal events and improve the guest experience by sending digital invites, tracking RSVP, allowing guests to share pictures, and comments, sending notifications to guests for upcoming activities, private chat between guests, create groups for family/team messaging.

Discover the first customer data platform purpose built for brick and mortar retailers and CPG brands. With Bridg, credit and debit cards become loyalty cards. Loyalty tactics can now be used across all customers, enabling retailers and CPG companies to enjoy the same rich insights, targeted marketing capabilities, and closed loop measurement as digital brands. Tap into Bridg’s exclusive offline identity resolution capabilities that deliver industry leading accuracy levels and match rates. Match transactions to a single person even when customers use different cards across online and in-store channels. Leverage pre-defined standard dashboards that display core customer behavior, utilize preferred business intelligence tools, or use SQL for advanced analytics. Uncover timely and relevant insights with continuous, ongoing transaction updates to customer profiles.

Users have the option to submit comments on each idea. These comments can be responded to directly from the Idea dashboard. Idea dashboard is the central location to search, filter, track, and update all ideas flowing through into IdeaPlan. Gather feedback, display your roadmap, and communicate new product launches directly from your app. Users never have to leave your experience. Our Product Experience Platform is the ultimate solution for product teams to succeed in creating value and solving problems for their customers. By providing tools for capturing customer insights, prioritizing ideas, planning roadmaps, and executing successful product launches, we empower teams to deliver products that customers truly love.

Empowering brick and mortar businesses with digital technology. Easiest way for customers to discover your catalogue in the store. Customers can also interact directly with your business on WhatsApp and place their order. Customers can discover your business directly on Google by the popularity of individual catalogue items. Customers can now stand in your store and place their order digitally. Customers can also interact directly with your business on WhatsApp and place their order. Non-stop relationship with your customer is good for business. Customers are engaged on WhatsApp to have continues relationship with your business directly without getting tied to intermediary discovery platforms. Customers are encouraged to do more with your business to increase their engagement in multiple ways. Customers can now pay directly with their credit/debit cards through their bank apps without the need of entering CVV and 3D Secure Password/OTP.

Collect feedback and hear the voice of your customers. Use the feedback form to identify areas for improvement and increase customer satisfaction. Add a feedback button to your website so your visitors can provide you with comments as they browse your website. Providing a way for visitors to send you a comment is a great way to improve customer engagement and improve your business. You want to provide great customer support during and after a sale. Our support form lets your customer send you a support question right when it's needed. We'll notify you so you can respond quickly keeping your customers happy. Sometimes your website can't provide information that customers need. Add our sales lead form to your website for your customers to send a sales question. Being available to answer customer questions will help close that sale.

Then track how your team feels with powerful analytics and resolve conflicts before it becomes a crisis. Stress is the worst enemy of your team. It reduces happiness and work always takes a hit. It comes from various sources and is not easy to reduce. Wellness needs to be at the center of your attention and TeamMood helps you in a fun way with that without requiring a lot of time (that you don't have). Writing a comment every day can quickly become boring for your teammates. With moods, a single click allows you to get useful information on their wellness and keep boredom out for longer. Your teammates still have the ability to write comments in addition to moods but it's optional. This way you increase usage from your teammates and you will get more useful comments and less noise. It's next to impossible to get honest feedback from teammates if what they say is identifiable. Feedback in TeamMood is completely anonymous.

Your reputation is essential to your business growth. But you have to be better than “good”. Your customers have to believe you’re the best. To do that, you have to provide excellent service. Customer satisfaction software can provide you the insight you need to elevate your customer service. QDS customer satisfaction software gives you a clear picture of your company’s performance on a clean, visual dashboard. Filter reports to identify unhappy clients and poor company performers. QDS customer satisfaction software gives you the tools you need to conduct proactive and constructive employee reviews and training. Track employee performance, and see what areas where they excel and struggle. No news isn’t always good news! If clients aren’t responding to your feedback requests, there may be a problem. Get alerted to negative feedback, low-quality scores, and missing responses through QDS's customer satisfaction software.

The website feedback tool for projects and teams. Pagereview makes it easy to get clear, contextual feedback for your website with a single click. Identify bugs, share feedback, and review designs all in one place. A single place for all feedback Collaborate on design reviews with annotated comments and feedback. Each added comment on the site acts as its own comment thread, letting you and everyone else keep track of the conversation in-context. Comment replies are automatically grouped right underneath it in a thread. Comments can even be archived once resolved. Suggest design edits and preview them Use design modifiers within comments to easily test out and visualize a design change. Suggest copy changes, swap out images, add borders and margins, change the font size and color and more. Once a comment modifier is added, hover over and back on the comment to see the before/after changes. Keep everyone up-to-date without extra effort.

Studio Organiser helps address your traffic issues in your studio with a simple to follow process for your Creative Studio. Build your campaigns with the Project Planner feature. Whether it be a campaign, a launch or a one-off project, use the Project Planner to assign tasks, allocate timeframes and to track completed tasks. Having problems providing the creative studio with effective briefs? Use the Brief Builder feature help Project Managers to produce informative, detailed and effective briefs. Reducing pushbacks, and increasing clarity. Organise your daily and monthly workflow with the Resource Planner feature. With this overview feature, gain instant knowledge of the studios capacity and potential roadblocks before assigning tasks. Encourage cross-departmental collaboration with the Comments feature within Task workflow manager. These task management forms take your job from brief, to allocation, to feedback, to approval.

The client feedback platform for digital creators. Niimblr improves digital creators’ production process, for fewer iterations and better client relations. Feedback is time-consuming and confusing for digital creators and clients. Miscommunication leads to conflicts and delays. A collaborative feedback platform eliminates these issues. No need to be an artist or technical specialist to provide feedback: Niimblr is designed for general use. Reviewers can point-and-click directly on the content to leave comments. 3D content can be annotated from specific angles, and videos can be annotated at precise timestamps.

Blackpanda Digital Forensics services & Incident Response experts help identify, prioritize, contain, and remediate security issues in the event of a breach—helping you both minimize damage and respond more effectively to future incidents. Our incident response experts work with your team to identify vulnerable assets, draft organizational response plans, and craft bespoke playbooks to common attack events and communications protocols, while thoroughly testing all processes to optimize response. In doing so, our cyber security services help mitigate damage before an incident even occurs. Digital actions leave digital footprints. Our expert digital forensics investigators collect, analyze, and preserve digital evidence to outline the details of an incident, recover lost or stolen data, and testify to stakeholders or law enforcement, where necessary. Our forensic cyber security services can be instrumental in legal, corporate and private cases.

Instaply creates a text/messaging channel that will help you improve your customer experience and drive sales. If you feel overwhelmed with inbound calls, unsatisfied with the limitations of live chat, and tired of having your single SM manager dedicated to Messenger, Instaply’s messaging platform addresses all of these issues, and more. By using conversational keyword tracking and simple follow-up processes, our customers unlock efficient ways to serve and up-sell their customers. Team Instaply U.S. serves any and every size business. We pride ourselves on customer service, honestly and efficiency. In the not-so-distant future text/messaging will be the primary way that businesses communicate with their customers. Get ahead of the curve, with Instaply. Our platform is device agnostic and can be easily implemented, whether your business manages customer service at brick and mortar locations, or via one, or multiple, call centers.

Square POS is a simple and intuitive point-of-sale (POS) solution that delivers a robust set of tools for sales tracking, inventory, online payment processing, digital receipts, and analytics. Available for Android and iOS devices, Square POS provides a recording of transactions offline by storing data locally and then automatically syncing all information when their is an Internet connection. Additionally, Square POS enables users to seamlessly manage details, such as names, prices, and quantities and provides features such as a barcode scanner, discounts, credit card processing, gift cards, refunds, and more. Whether or not your business has a brick-and-mortar location, building a robust online presence can help you engage customers from a distance. Square’s online solutions work with any of the above point-of-sale systems, or you can use them on your own. We give you the tools to create thumb-stopping, compelling, and on-brand ads that perform.

It solves your data loss issues quickly and painlessly. Get your lost data back from your PC or storage devices like external USB drives, memory cards, mobile phones, digital cameras, iPods, MP3/MP4 players, etc. Recover files from formatted, RAW or inaccessible drive, deleted or lost partition, etc. Supports data like personal photos, videos, music, documents, emails, business data and financial records. Its friendly interface enables beginners to recover lost files with ease. Recover photos, videos, music, documents, emails, business data in various formats. Partition recover, detect and scan lost, deleted, resized and even a damaged partition. Recover data from your recycle bin, which was deleted by using "empty recycle bin".

Automatically send out employee pulse surveys to your team; daily, weekly, or monthly. Choose from dozens of customizable templates to get anonymous feedback on your team’s most pressing issues such as stress at work, recognition, and happiness. Find out how you score across various categories such as happiness, management, autonomy and more. Catch negative trends before they become a full blown culture problem. A safe and anonymous conversation portal allows you to respond to employee comments and suggestions generated from surveys or submitted directly. The identity of the employee is protected, allowing them to share honest feedback with admins and managers. Inspirar integrates directly into your Slack workspace and employees can engage with the app without having to access it after creating their account. Surveys and reminders automatically send out to employees to boost participation rate.

Take control over your Feedback process. Fronter is the new way of collaboration across teams for precise, timely, and actionable feedback. No prior installation or plugins required. Simply paste a link or upload your file to start visually annotating. All feedback is stored in your account to go back to anytime. Point and click elements to leave comments. With Fronter, you can mention your team members in a comment to join your feedback session. Fronter allows you to add team members to collaborate on a project, or even export comments as tasks. With Fronter, you can even invite guests by simply sharing a link. Communicating visual edits is frustrating. Between screenshots and unclear instructions, the message often gets lost. Fronter allows you to stick comments anywhere on any live website. All you need is a link to paste.

On the platform, you can capture feedback and utilize a host of tools designed to augment that feedback and help you deliver better customer experiences. You can also use a suite of tools that allow you to improve brand reputation, listen to and message your customers across all the leading social media platforms. Sophisticated integrations and automation make contacting your customers easier than ever. Improved customer loyalty and retention contribute directly to ROI. A greater understanding of feedback means enhanced operational efficiency and better CX delivery. Capture and analyze customer feedback on any channel at any time. Take your feedback and turn it into actionable insights to improve your bottom line. Empower your teams to turn your unhappy customers into your biggest fans. Understand how your customers really feel about your brand with robust analysis and of important customer feedback and sentiment from all channels.

Measure and improve the customer experience with AskNicely, an innovative, real-time customer feedback solution based on the Net Promoter Score (NPS). AskNicely makes it easy for brands and businesses to collect feedback via one-touch surveys, share real-time insights with the team from the front line to the CEO, and empower the team to take immediate action based on customer feedback. AskNicely also integrates with the top tools businesses use every day.

New customers can sign up for Feedback and eDesk completely FREE until September end. No hidden fees, no obligations, no risk, no credit card required. Boost your brand with more reviews from happy customers. xSellco feedback drives customer reviews to anywhere you want them. 95% of shoppers will read reviews of your business and product before deciding to purchase from you. Create simple targeting rules to ensure that you only target your happy customers with review requests via email. Base rules on factors, such as on-time delivery, previous positive reviews, product purchased and more. Use proven email templates and insert your logos and product images, or create your own emails tailored to your brand. Personalize emails with smart dynamic placeholders for customer name, product name and more. xSellco Feedback connects seamlessly with everywhere you sell, so you can increase your Amazon Feedback and broader online reputation from a single place and drive reviews.