Audience

Credit unions, banks, restaurants, gym, hotel

About Benchmark Intelligence

Benchmark Intelligence is an SMS customer feedback and survey platform for brick & mortar businesses. Our system collects feedback from automated intelligent text based surveys. We also provide two-way SMS communication functionality so that you can reach out to dissatisfied customers and alleviate their experience.

Pricing

Starting Price:
$50 to 100 per month

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Benchmark Intelligence
Founded: 2021
United States
usebenchmark.com

Videos and Screen Captures

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Product Details

Platforms Supported
Windows
Mac
iPhone
iPad
Training
Live Online
Support
24/7 Live Support
Online

Benchmark Intelligence Frequently Asked Questions

Q: What kinds of users and organization types does Benchmark Intelligence work with?
Q: What languages does Benchmark Intelligence support in their product?
Q: What kind of support options does Benchmark Intelligence offer?
Q: Does Benchmark Intelligence have a mobile app?
Q: What type of training does Benchmark Intelligence provide?
Q: How much does Benchmark Intelligence cost?

Benchmark Intelligence Product Features

Customer Feedback

Surveys Not Supported
Behavior Analytics Not Supported
Website Feedback Not Supported
Net Promoter Score (NPS) Not Supported
Bug Reports Not Supported
Screenshot / Screen Capture Not Supported
Visual Feedback Tools Not Supported
Live Chat Not Supported
Alerts / Notifications Not Supported
Video Feedback Not Supported
Community Feedback Tools Not Supported
Voice of the Customer (VoC) Not Supported
User Testing Tools Not Supported
Negative Feedback Management Not Supported

SMS Survey

Alerts / Notifications Not Supported
Audience Targeting Not Supported
Campaign Management Not Supported
Contact Management Not Supported
Customizable Templates Not Supported
Keyword Tracking Not Supported
Mass Texting Not Supported
Message Personalization Not Supported
MMS Not Supported
Analytics / Reporting Not Supported
Scheduled Messaging Not Supported
Survey Builder Not Supported
Template Management Not Supported