Audience

Credit unions, banks, restaurants, gym, hotel

About Benchmark Intelligence

Benchmark Intelligence is an SMS customer feedback and survey platform for brick & mortar businesses. Our system collects feedback from automated intelligent text based surveys. We also provide two-way SMS communication functionality so that you can reach out to dissatisfied customers and alleviate their experience.

Pricing

Starting Price:
$50 to 100 per month

Integrations

No integrations listed.

Ratings/Reviews

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features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Benchmark Intelligence
Founded: 2021
United States
usebenchmark.com

Videos and Screen Captures

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Product Details

Platforms Supported
Windows
Mac
iPhone
iPad
Training
Live Online
Support
24/7 Live Support
Online

Benchmark Intelligence Frequently Asked Questions

Q: What kinds of users and organization types does Benchmark Intelligence work with?
Q: What languages does Benchmark Intelligence support in their product?
Q: What kind of support options does Benchmark Intelligence offer?
Q: Does Benchmark Intelligence have a mobile app?
Q: What type of training does Benchmark Intelligence provide?
Q: How much does Benchmark Intelligence cost?

Benchmark Intelligence Product Features

Customer Feedback

Surveys
Behavior Analytics
Website Feedback
Net Promoter Score (NPS)
Bug Reports
Screenshot / Screen Capture
Visual Feedback Tools
Live Chat
Alerts / Notifications
Video Feedback
Community Feedback Tools
Voice of the Customer (VoC)
User Testing Tools
Negative Feedback Management

SMS Survey

Alerts / Notifications
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
Mass Texting
Message Personalization
MMS
Analytics / Reporting
Scheduled Messaging
Survey Builder
Template Management