Audience
Organizations looking for a reservation call center solution
About Navis Rezforce
We hire, train, and performance test only the best US-based agents who deliver an industry-leading 99.89% booking accuracy rate for our clients. Every call results in guest lead data to capture second-chance bookings and grow your marketing database. With RezForce Lux, agents are trained with Forbes Travel Guide’s 5-Star certification standards, and consistently earn an overall satisfaction score of 99%. Increase profitability by balancing fixed and variable labor costs that flex with your business. Our pay-for-performance pricing model means you only pay us when we handle and/or book your reservation calls.
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Integrations
Company Information
NAVIS
Founded: 1987
United States
naviscrm.com/services/call-center/
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online
Navis Rezforce Frequently Asked Questions
Navis Rezforce Product Features
Call Center
Database
Supported
Blended Call Center
Not Supported
Call Logging
Not Supported
Call Recording
Not Supported
Call Scripting
Not Supported
Campaign Management
Not Supported
Escalation Management
Not Supported
IVR / Voice Recognition
Not Supported
Inbound Call Center
Not Supported
Manual Dialer
Not Supported
Outbound Call Center
Not Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Not Supported
Real-time Chat
Not Supported
Reporting/Analytics
Not Supported
