Alternatives to HumanX
Compare HumanX alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to HumanX in 2026. Compare features, ratings, user reviews, pricing, and more from HumanX competitors and alternatives in order to make an informed decision for your business.
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1
AI Rudder
AI Rudder
AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This free up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication. -
2
Freshchat
Freshworks
Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. Key Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team sizeStarting Price: $15.00/month/user -
3
Infobip
Infobip
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email -
4
Cognigy.AI
NiCE Cognigy
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. NiCE Cognigy’s AI Agents Supercharge Your Customer Service -Industry-specific pre-trained AI Agents -Multilingual call and chat support (100+ languages) -Seamless integration with existing enterprise systems -Leverages memory and context for hyper-personalized interactions -Absorbs enterprise knowledge to accurately answer any customer query -Real-time assistance and actionable service insights for human agents Business Impact for our Customers: -30% CSAT improvement -70% AHT reduction -99.5% Faster response time -99% Routing accuracy -
5
Kasisto KAI
Kasisto
KAI is trained and ready to host the humanizing experiences today’s customers demand, while intuitively opening doors to deeper customer engagements. From simple retail transactions to the complex demands of corporate banks and wealth management, your customers want instant, intelligent answers to their questions. To provide this experience you need a digital platform that is robust enough to reason and smart enough to delight. And one that is extensible enough to meet your business needs. KAI helps you deliver. Unlike other conversational AI vendors, KAI comes pre-packaged with the financial skills and knowledge to create informed and effective conversations. And unlike chatbot vendors, KAI delivers truly humanizing experiences. KAI is a Digital Experience platform that allows companies to create branded intelligent digital assistants that deliver personalized, intelligent experiences across multiple channels. -
6
DaveAI
DaveAI
A Virtual avatar or a virtual assistant is a virtual salesperson of a brand/company. This human-like avatar mimics a human sales brain and can have two-way interactions with customers in various languages. A virtual avatar makes communication with customers direct and easy. Their use smoothly communicates the values of the company in a specific way, and will convert these visitors into faithful customers. Powered by patent pending Empathetic AI technology, you can build your digital brand persona that can interact with customers. DaveAI avatars strikes a conversation with customers in natural language, understand their preferences and makes personalized recommendations both via speech and text. With the power of speech, data, and intelligence, DaveAI delivers an unmatched customer product discovery experience with virtual sales avatar across different sectors. We deliver real-time personalized product recommendations that suit each customer’s tastes and preferences.Starting Price: $30 per month -
7
Foundever
Foundever
Foundever is a global customer experience (CX) outsourcing leader that blends AI technology with human expertise to deliver high-quality customer interactions. With 150,000 associates across 45 countries, the company supports over 60 languages and delivers 9 million customer experiences every day. Their services span the entire customer journey, providing comprehensive CX support, operational insights, and human-centered digital transformation. Foundever offers AI-powered solutions designed to improve efficiency, personalization, and brand-aligned interactions across multiple industries. The organization emphasizes a strong culture of care, ensuring associates are empowered to create meaningful, loyalty-building conversations. As one of the few true global CX providers, Foundever helps brands simplify customer support, scale operations, and achieve better outcomes. -
8
Openstream
Openstream
We guarantee our advanced Conversational AI platform will improve your business results. Enterprises leverage four key solution traits of Openstream’s Conversational AI platform and successfully apply them to their specific industry use cases. Personalized interactions that are context-aware and adapt to users’ needs by anticipating desires. Virtual Assistants integrated with multiple enterprise applications using predictive analytics to extract value from data. Adopting AI innovation and regulation in a transparent, inclusive, principles-based manner in which solution results can be understood by humans. Enhance the customer experience by performing complex inbound/outbound requests and automating routine tasks. Deliver rich, mobile financial services applications across a variety of communication channels for employees and customers. -
9
Chatere
Impiger Technologies
AI-driven chatbot solution overcomes shortcomings by creating an omnichannel experience with human-like conversation. Engage, nurture, and convert visitors into high-quality leads with relevant information. Boost conversions with our Chatere.Starting Price: $0 -
10
Zoom Virtual Agent
Zoom Communications
Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning to accurately understand and instantly resolve issues for customers. Zoom Virtual Agent works around the clock on multiple support channels to deliver fast, personalized customer experiences, reduce call volumes and handle times for human agents, and drive significant cost savings for organizations. Zoom Virtual Agent integrates seamlessly with various CRM, chat, and contact center platforms. It shines as part of Zoom Contact Center, our video-optimized CCaaS platform that helps businesses deliver prompt, accurate, and highly personalized customer experiences. Self-Service Experience - Knowledge Base - Searchable Articles - Community Forums - Mobile Optimization - Personalization Self-Service Platform - Branding - Automation - Artificial Intelligence - Integrations Responses - Customization - Control - Route To Human -
11
Mochii.AI
Mochii.AI
Mochii.ai is an AI-powered assistant built to help businesses automate customer support, manage conversations, and deliver instant, personalized responses with ease. Designed for scalability and simplicity, Mochii.ai enables companies to create smart, conversational AI bots that can handle a wide range of customer inquiries without the need for human intervention. Using natural language processing and machine learning, Mochii.ai understands complex customer questions and responds appropriately, improving customer satisfaction and reducing response times. Its user-friendly platform allows businesses to customize AI conversations, ensuring that the bot aligns with the brand's tone and style. Additionally, Mochii.ai offers integrations with popular communication channels such as websites, messaging apps, and social media, allowing businesses to meet customers where they are. -
12
Pete & Gabi
Pete & Gabi
Pete & Gabi: Your AI Call Agents for Smarter Communication Pete & Gabi is an AI-powered solution designed to revolutionize how businesses handle phone calls. From outbound sales and customer service to recruiting and scheduling, our AI-driven, human-like assistants provide personalized responses 24/7. With Pete & Gabi, automate outbound calls, manage inbound inquiries instantly, and scale communication effortlessly. The system integrates seamlessly with your existing teams and tools, ensuring smooth hand-offs, seamless call transfers, and accurate record-keeping. Key benefits include cost savings of up to 90%, handling calls at a fraction of the cost, and increasing call volume by 20x while maintaining a human-like touch. Whether engaging leads, retaining customers, or supporting dynamic campaigns, Pete & Gabi adapts to your scripts and initiatives in real time. Revolutionize communication with Pete & Gabi AI call agents built for reliable, scalable, and efficient results. -
13
ServisBOT
ServisBOT
ServisBOT provides a Conversational AI platform for businesses to build chatbots that automate key customer and employee interactions across multiple digital channels. The platform provides low-code tools for the business to create superior customer experiences that can integrate securely with data sources from different business systems. Solutions can also be easily integrated with live chat for human handover and agent assist. Our multi-bot orchestration architecture makes it easier to build and manage more complex conversational AI solutions and to orchestrate multiple bots, even if they are running on diverse NLP engines. The platform is designed to help business people build specific solutions for their use cases while giving IT more control and governance as these solutions grow across the business. -
14
eGain Messaging Hub
eGain Corporation
Welcome to the expanding world of Messaging and the infinite possibilities eGain Messaging Hub™ offers your business. eGain has rearchitected its platform to handle the messaging channels in a new way. eGain Customer Engagement Hub™, the platform that unifies knowledge, AI, analytics, and conversations to ensure that no channel is left in a silo, also powers the eGain Messaging Hub. eGain’s novel Bring Your Own Bot (BYOB)™ architecture allows businesses to easily plug in their own bots where desired in the messaging journey. At the same time, those who want a turnkey solution for conversational automation can activate eGain’s Virtual Assistant. Conversation control can be handed off seamlessly across multiple bots and human agents, while delivering a smart experience to consumers. Unlike point solutions and API tool kits, the eGain Messaging Hub offers a complete set of capabilities for messaging-based conversational automation. -
15
Virstack AI
Virstack AI
Virstack AI provides AI voice and text agents that automate both inbound and outbound customer interactions across industries like healthcare, real estate, automotive, hospitality, and more. Its agents can handle appointment scheduling, lead qualification, follow-ups, customer support, sales outreach, and patient engagement with human-like conversational clarity. It integrates with CRM systems, calendars, and APIs, enabling tasks such as document signing, data lookup, and workflow updates behind the scenes. Virstack emphasizes compliance and security (HIPAA, SOC 2, ISO 27001), scalability (built on AWS), and cost efficiency (per-second billing). Its admin portal gives businesses control over lead tracking, analytics, bulk messaging, and branding of the agent’s voice/personality. Vertical specialization allows tailored workflows, and its multi-channel support (voice + SMS) ensures continuity across contact points. -
16
Smith.ai
Smith.ai
Smith.ai is a leading provider of 24/7 virtual receptionist services, combining artificial intelligence with live, North America-based agents to deliver exceptional customer engagement. Their offerings include call answering, lead qualification, appointment scheduling, and payment collection, all tailored to meet the unique needs of businesses across various industries. By integrating with popular CRM and calendar systems, Smith.ai ensures seamless communication and efficient client management. Their AI-driven technology enhances service accuracy and responsiveness, while human receptionists provide a personalized touch, resulting in improved client satisfaction and increased lead conversion rates. With transparent pricing and customizable plans, Smith.ai offers scalable solutions designed to help businesses grow and succeed.Starting Price: $140/month -
17
SnatchBot
SnatchBot
SnatchBot eliminates complexity and helps you to build the best chatbot experience for your customers. We provide robust administrative features and enterprise-grade security to comply with regulatory mandates. With our omni-channel platform, SnatchBot’s tools support the entire lifecycle of a bot, from developing and testing to deploying, publishing, hosting, tracking and monitoring and include NLP, ML and voice recognition. The platform provides robust administrative features, scalable and enterprise-grade security that comply with all regulatory mandates. Design conversations to utilize "simple" or "multiple choice" or something more complex such as action buttons, translation, collect payments, send receipts and more. No coding or technical skills are required. Publish your bot everywhere your users are. You can create an automated(bot) or Human (Human Hybrid) chatbot.Starting Price: $30 per month -
18
Best Brain
Best Brain
Best Brain is a cutting-edge generative AI app builder platform that enables businesses to create AI agents for 24/7 customer support across web chat and WhatsApp, using multilingual NLP for accurate, human-like interactions based on diverse data sources. Web Chat AI Agent Conversational AI : NLP-enabled conversational AI/agents power both Web Chatbot and WhatsApp Chatbot, enabling them to understand and respond to user queries in a natural, human-like manner 24x7. Integration with Multiple Data Sources: Leverages a variety of knowledge base (PDF, JSON, CSV, Database, API) to pull accurate information for responses. Business Process Automation: Automates tasks such as support ticket creation, work order generation, payment processing and many more. Omnichannel Presence: Enables businesses to engage with customers on WhatsApp, and serve customers 24x7. Multilingual Support: Offers support in multiple languages Sentiment Analysis: Analyzes customer call recordingsStarting Price: $599/month -
19
AdScale
AdScale
Fully automate advertising across Google & Facebook. Drive more conversions to your business. Easily create, manage & optimize ads on one platform. AdScale is using advanced AI & Machine Learning technology to automatically create and manage your advertising campaigns across multiple advertising channels using one single platform. Used by eCommerce stores, advertising agencies, and advertisers in all sizes. View and apply recommendations that our smart AI creates based on your store data. Our team is here to provide you with personalized and outstanding service, ensuring you have a smooth integration when connecting your store and your ad accounts. View data that matters in the most simple and actionable way. Automate ad creation, ad optimization, and SMS updates to avoid human error and focus on selling more goods. Try AdScale for your e-commerce store now!Starting Price: $29 per month -
20
Flow XO
Flow XO
Flow XO is a powerful automation product that allows you to quickly and simply build incredible chatbots that help you to communicate and engage with your customers across a wide range of different sites, applications and social media platforms. A chatbot is a computer-generated application that is capable of having a virtual conversation with a human in such a way that they don’t really feel like they are talking to a computer. A chatbot shouldn’t pretend to be a human, but it should act like one. Chatbots are perfect as a front-door to your business, providing a simple and friendly way for customers to ask basic questions or send information instead of searching through website content or completing traditional online forms. The possibilities are almost endless. Flow XO customers have developed a range of chatbots that are completing a variety of tasks to help them communicate with their customers.Starting Price: $19 per month -
21
Sensely
Sensely
Trusted content sourced from Mayo Clinic and NHS ensuring accurate information, with industry specific NLP and NLG to enable intelligent conversations. Sensely’s Insight Engine collects user preferences to ensure a more personalized experience. Dashboards draw on current data, providing immediate, real-time insights into users and their behaviors. Simple, intuitive design tools enable customization and creation of new conversations. Characters can help bridge the gap between hi-touch human interactions and lower-fidelity bots, and serve as a differentiated persona for your brand. Checking symptoms and connecting with a live nurse if necessary. Receiving self care from a rich repository of medical knowledge. -
22
Juji
Juji
Automate human interactions with AI chatbots. humanize brand experience at scale, 24x7. Build powerful, custom AI chatbots without coding. easier than using PowerPoint. Point-and-click chatbot deployment to website, Facebook Messenger, or mobile app, instantly. worry-free hosting that auto-scales with your business. -
23
Superseek
Superseek
Superseek helps businesses create custom ChatGPT-powered AI assistants that can be added to their website to instantly resolve customer queries. Turn your website and support content into a conversational AI agent that knows your product or service, provides human-like answers, and is always available. Seamlessly transfer conversations that need a human in the loop to your current live chat tool or use routing buttons to guide customers to the appropriate link or message. Adjust instructions, AI model, bot role, personality, and branding to align perfectly with your business. Automatic content syncs, answer guardrails, and answer corrections ensure accurate and up-to-date answers every time. With Superseek, businesses can enhance customer service with AI without disrupting their existing tools and workflows.Starting Price: $19/month -
24
Melinda
Sirma
Melinda is a conversational AI empowered by artificial intelligence (AI), NLP/NLU, and machine learning (ML) technologies, that mimic human conversations and provide automated proactive interaction with your customers in a natural way. The AI-based chatbot can help your organization fill the communication gaps between your business and audience, set up additional communication channels, and actively offer products and services. On top of using popular AI communication technologies, Melinda also relies on the innovative RPA (Robotic Process Automation) technology, which allows the chatbot to be used as a means of communication and actively participate in completing any inquiry. Sirma’s vast experience as an established software vendor for the banking industry has helped to create Melinda, a new generation conversational AI bot platform which enables the design of various banking bots that perform different roles and functions. -
25
KLoBot
KLoBot
KLoBot is a DIY Bot Builder Platform that allows your organization to create text+voice based conversational chatbots within minutes using an easy drag+drop skill interface, giving your bot instant superpowers to use across your favorite channels. Our Mission is to help humans design intuitive no-code chatbots that can provide secured access to organizational intelligence on-demand and perform repetitive tasks. Chatbots designed with KLoBot can be accessed via popular channels like Slack, Facebook, Microsoft Teams, SharePoint, Twilio, Skype etc or simply embed chatbot within your favorite mobile app to allow users to communicate with enterprise systems and smart appliances using voice and/or text, very similar to how they talk to colleagues. -
26
Symbl
Symbl.ai
Symbl is an API platform for developers and businesses to rapidly deploy conversational intelligence at scale – on any channel of communication. Our comprehensive suite of APIs unlock proprietary machine learning algorithms that can ingest any form of conversation data to identify actionable insights across domains and channels (voice, email, chat, social) contextually – without the need for any upfront training data, wake words, or custom classifiers. Symbl is democratizing conversational tech to make collaboration effortless at scale. We provide the technology for organizations to deploy at scale our proprietary workplace productivity API so brands can optimize key workflows for knowledge workers or enhance the customer experience. Whether you are a seasoned developer or just starting to explore how to harness employee collaboration to fit your organization’s needs, our API can be customized for your specific applications. -
27
Comm100
Comm100 Network Corporation
Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform. With more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such as IBM, Stanford University, HomeTrust Bank, Rackspace, Colgate, and Canadian Blood Services.Starting Price: $31.00 -
28
TheySaid
TheySaid
TheySaid is the everything app for feedback—powered by AI and voice—to help teams gather, analyze, and act on feedback faster and smarter. With TheySaid, you can conduct AI-driven interviews, surveys, user tests, and polls that go beyond static forms to uncover the “why” behind every response. The platform centralizes all your feedback in one intelligent dashboard, where AI summarizes insights, detects themes, and recommends next steps. From onboarding and customer experience to lost-deal analysis and product research, TheySaid adapts to any use case. Features like 2-way voice feedback, AI-assisted forms, usability testing, and conditional logic make participation seamless and human-like. Integrations with HubSpot, Salesforce, and Slack ensure your data flows directly into existing workflows, while enterprise-grade security keeps everything protected.Starting Price: $49 per month -
29
Alice Assistant
Agentifai
Go beyond the AI hype and don’t settle with demos. Try our solution dealing with real customers with unprecedented results. Obsessed with delivering a delightful customer experience, Agentifai has created its own natural language processing engine to ensure Alice’s speech quality and fluency. Automation should not imply poor customer service, so we make sure that every detail of your customer journey is taken into careful consideration. This is our commitment to you. The end result will be a great experience with a bonus: your business automated. An assistant who really understands the specifics of the health industry Alice Assistant easily and efficiently manages appointments of thousands of patients daily with no human intervention required. Scheduling medical appointments with the help of an AI Assistant Offer your patients an outstanding personalized AI Assistant. -
30
Astute Bot
Astute
Conversational, instant service – everywhere your customers want it. Today’s customers expect 24/7/365 responsiveness from companies across a range of channels and devices. Give them what they want with an AI-driven chatbot. Astute Bot powers self-service experiences via web chat, SMS, social messaging, mobile apps, and voice assistants, offloading the most repetitive cases from agents while enabling customers to find the answers they seek – and letting them seamlessly connect with a human at any point in the interaction. Astute Bot™ provides a single platform for customer self-service across channels. Intelligently interprets the intent behind a customer’s question, and engages in a back-and-forth dialog to capture information. Decides how best to answer the question or resolve the issue based on what the bot has learned how to do. Pulls information from multiple sources – knowledge bases, internal documentation, order systems, and more – to deliver a personalized response. -
31
ZoomInfo Chat
ZoomInfo
Powered by ZoomInfo’s B2B data, ZoomInfo Chat perfectly balances highly-targeted, human-first experiences for your most important visitors. ZoomInfo Chat has the ability to create highly scalable personalized AI-driven nurture experiences via chatbot for everyone else. -
32
Siena
Siena
Empathic AI customer service that's almost human. The autonomous chat platform designed for commerce that combines the best of human empathy and intelligent automation to transform the way you operate and engage with customers. Delight customers with amazing conversational customer service. Breathe life into your brand by crafting AI Personas. -
33
Kommunicate
Kommunicate
What is Kommunicate? Kommunicate, an innovative AI-powered customer support platform, is designed to help businesses streamline their communication processes, enhance customer engagement, and provide round-the-clock support. Here's an overview of Kommunicate, highlighting its features, and benefits. Top Kommunicate Features AI-Powered Chatbots: Intelligent chatbots handle customer queries instantly, reducing workload and matching the brand’s tone. Multichannel Support: Manage customer interactions across web, mobile, WhatsApp, Facebook Messenger, and more. Seamless Integration: Integrates with CRM and helpdesk tools like Zendesk, Salesforce, and HubSpot. Live Chat and Handoff: Smooth transition from bot to human for complex queries. Rich Messaging & Automation: Supports images, videos, and automated workflows. Key Benefits of Kommunicate 24/7 support, increased efficiency, scalability, and customization make Kommunicate ideal for businesses of all sizesStarting Price: $100 per month -
34
Proto
Proto
Proto is the leader for inclusive chatbots and multilingual contact center automation. Proto’s nationwide deployments gather massive data to improve machine learning for underserved languages. Proto deploys impactful AICX solutions for consumer inclusion and protection in markets underserved by venture-backed startups. Proto develops AICX solutions with regulators and leading development agencies to ensure benefits for local consumers. Enterprises and governments use Proto's AI Customer Experience (AICX) platform to ensure local-language service and long-term operational efficiency. Soar above the market standard with multilingual chatbots capable of advanced logic and integrations. Direct dialogue down unlimited conversation paths, in order to match human-like logic. Connect chatbots to external databases via JSON APIs managed inside the dialogue tree. Controlled costs for scaling services across new and existing markets.Starting Price: $1,000 per month -
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InteliWISE
Matrix42
In the age of intelligent automation, we’re powering top brands with AI and Omni‐channel tools, for conversational service and commerce. We are a Conversational AI company, delivering smart chatbots, voicebots, omni-channel messaging and video collaboration software to over 150 brands. -
36
LTV.ai
LTV.ai
LTV.ai is an AI-powered marketing platform designed to enhance customer engagement and increase sales for ecommerce brands through hyper-personalized email and SMS campaigns. By analyzing customer data such as location, purchase history, feedback, and purchasing habits, LTV.ai enables businesses to deliver individualized messaging that resonates with each customer. Key features include 1-to-1 contextualized personalization, personalized product recommendations, proactive AI-driven segmentation, self-optimizing coupon usage, AI-powered replies and conversations, and proactive feedback gathering. These capabilities aim to increase repeat purchase rates, boost revenue per send, and elevate owned channel sales. Our AI leverages existing segments and customer interactions to proactively identify new segments, allowing for a deeper understanding of your customer base. We ensure that your customers get the perfect product, at the perfect time, with personalized reasoning. -
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OneHash Chat
OneHash
OneHash Chat is an omnichannel customer support tool. One can integrate it with their website and provide real-time support to their customers. Shared Inbox enables businesses to have all the communication activities on a single platform. Interactive Chatbots ensure a smooth conversation with all your prospective leads without any hassle. It can be integrated with websites, WhatsApp, Slack, Facebook Messenger, email accounts, APIs, and many more. All of this can be yours with an affordable cost of just $27/month. For any queries feel free to reach us on our website chat support portal. Communicate with all your customers across all channels without switching between apps. Save FAQs as preset replies for quickly responding to conversations. Using shared inboxes, communicate with your team internally about any conversation or query. Communicate with your customers and team in one place. Handle customer queries and manage internal discussions with ease.Starting Price: $27 per month -
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Quiq
Quiq
Quiq is a customer engagement solution delivering personalized interactions across SMS/Text Messaging, Apple Business Chat, Google's Business Messages, Live Chat, Twitter, Facebook, and WhatsApp. With Quiq’s Conversational Engagement Platform you can design conversational experiences your customers will love. Orchestrate conversational interactions involving both bots and humans. Any combination of native Quiq customer service chatbots, bots developed in third-party bot frameworks and human agents can participate in a conversation.Starting Price: $250 per month -
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LouiseBot
LouiseBot
LouiseBot is an innovative platform that enables businesses to create AI-powered text and video chatbots without any coding expertise. Users can design chatbots that align with their brand identity, facilitating natural and engaging conversations with customers. It offers predefined templates for quick deployment across various industries, including financial services, retail, and social communities. A standout feature is the VideoBot, which integrates video content into chat interactions, providing a more immersive user experience. LouiseBot also supports knowledge integration by allowing users to upload documents, enabling chatbots to deliver informed responses. It seamlessly integrates with popular tools and services, such as Calendly, WhatsApp, Telegram, and Stripe, enhancing functionality and streamlining workflows. Additionally, LouiseBot offers a Human Clone feature, creating a digital counterpart that can manage requests and engage with contacts.Starting Price: $13 per month -
40
Drips
Drips
Through human-like AI-powered SMS, scheduled calling and voicemail messages, Drips enables brands to drive conversations at scale during the most pivotal moments in the consumer journey. Our Conversational AI Platform is built for brands looking to make transformative connections with their customers and prospects. Drips communicates with 175 people per second while they consider purchases and services, holding conversations that can last for weeks without client-side resources. Every brand struggles to move people through their acquisition and retention funnels. Fortunately, Drips offers a way to connect with consumers through AI-powered SMS, scheduled calling, and voicemail messages giving brands insights that drive action. -
41
Uniphore
Uniphore
Optimize the entire conversation to improve customer experience and agent productivity with Conversational AI, Natural Language Processing (NLP) and Robotic Process Automation (RPA). Omnichannel AI-driven intelligent virtual assistant (IVA) driving customer engagement and increasing self-service and automation rates across IVR, web and mobile. U-Self Serve deflects transactional interactions from high-cost human agents using Conversational AI. Deliver frictionless and ongoing agent verification using voiceprints to increase customer trust and reduce contact center fraud. Monitor agent ID continuously during the entire agent shift and alert supervisor in real-time in the event of an ID issue. Leverage AI with real-time call transcription to deliver in-call alerts, guidance, and automation of agent after-call work (ACW) summaries and call dispositions. Deliver an increase in agent productivity, a reduction in time spent on ACW summaries and an improvement in accuracies. -
42
Activechat
Activechat, Inc.
Complete conversational AI toolbox to help customer care teams provide top-level service for their clients. Smart AI chatbots - to automate repetitive customer service conversations with smart visual chatbot builder, and improve the productivity of your human teams. Live chat CRM - to handle all your channels (website, Facebook, SMS and Telegram) in a single live chat app and track the complete history of your customer communication. Conversational intelligence - to find the right words for every customer, grow sales and increase CSAT with conversational AI. Analyze conversations to predict conversions and reach out pro-actively. We believe that friends don't need support tickets to help friends!Starting Price: $49.00/month -
43
Microsoft Copilot Studio
Microsoft
Microsoft Copilot Studio is a comprehensive platform that enables users to create and manage AI-driven agents tailored to specific business needs. Utilizing low-code and generative AI capabilities, it allows for the design of agents that can access internal knowledge bases, execute actions through a wide array of data connectors, and operate autonomously to enhance productivity. These agents can be seamlessly deployed across various channels, including Microsoft 365 applications, internal websites, and mobile apps, ensuring integration into existing workflows. Copilot Studio also offers robust governance features, providing IT departments with centralized control over usage, analytics, and security policies.Starting Price: $200 per month -
44
Twixor
Twixor
Run multiple campaigns across channels like WhatsApp, Facebook Messenger, Google Business Messaging, and more. Reap sales benefits by building the conversational flow, publishing omnichannel, and analyzing each report to hit the target. Engage and deliver meticulous responses to consumers in the form of rich snippets while customizing them to fit any scenario. Enrich customer experience by populating and intuitively visualizing data. Powered your conversations with an AI chatbot that keeps getting smarter every time. Auto-segment inquiries to the right agent, trigger handoffs when needed, and take complete control over your customer support management. Intelligent assistants automatically identify each user’s intent using NLP and respond back with intent-specific solutions. The response uses pattern recognition and metadata extraction from the service providers or databases. Keep track of everything happening across your channels to maintain an optimum customer relationship. -
45
Atom
Atom
Evolve communication with your customers via courier. 8 out of 10 clients prefer to be served via Messaging platforms such as WhatsApp, FB Messenger or Twitter. Our intelligent conversational platform simplifies your work by unifying the chats that your customers send from popular messaging apps (WhatsApp, Messenger, Instagram, Telegram, among others) and manages them in one place, facilitates the shopping experience and provides immediate attention by automating responses. Connecting your main channels. We integrate all messaging channels into an intelligent conversational platform, which simplifies the visibility and traceability of service and sales. We automate 80% of human interactions, reducing service costs by 50% and multiplying sales by 30%. We convert 30% of the leads generated via marketing. Chatbots with official WhatsApp integration Register, automate, order, respond, monitor and enhance all the conversations that your company carries out through Whatsapp. -
46
HumanFirst
HumanFirst.ai
HumanFirst provides radically efficient infrastructure and workflows to explore, curate and scale your AI training data. We productize the capabilities to scale NLU & NLP. HumanFirst accelerates conversational AI. Real voice-of-the-customer data, always in the loop. HumanFirst Studio makes working with voice and text data to train and maintain natural language understanding NLU models a breeze. Replace costly, and ad-hoc data ingestion and labeling processes with a seamless experience that allows you to build and improve the performance of your AI with real data, immediately. Import your Search and Help Center requests, emails, live chat or voice call logs to continuously train AI that understands your customers. Discover intents and improve their accuracy. Guessing what intents you need to train, and coming up with training phrases manually is painful - and often leads to low coverage and accuracy of intents. -
47
e-bot7
e-bot7 GmbH
Simplifying Conversational AI. We automate Customer-Facing Conversations. Simple, Fast, Efficient. The leading & easy to use Conversational AI platform. Integrate on all channels and tools in any language. Launch within minutes. Manage all bots across your organization in one platform made for non-technical and technical people. Plug and play technology – no coding required. Agent+AI® hybrid model (real-time supervised learning). Omnichannel integration (communication channels & backend systems). -
48
Glia
Glia
People communicate digitally in their personal lives and expect the same from businesses. Serve them at their point of need and support them in the channels they desire to keep them coming back for more. On-screen observation, along with persistent customer data that flows with the conversation, provides context so you can quickly understand customers’ needs and guide them past sticking points to success. Customers don't want to jump through hoops to get assistance. Reduce customer effort with personalized, intuitive service from intelligent virtual assistants and informed live agents. Eliminate needless customer and agent repetition, and remove ambiguity with CoBrowsing and screen pops to respond to client needs more efficiently. -
49
OptiTalk
Zietra
OptiTalk is a software agent/bot that can perform tasks or services based on commands or questions. These Intelligent Virtual Assistants (IVA) or Intelligent Personal Assistants (IPA) can be programmed to efficiently handle all primary communication, queries, or problem resolutions. OptiTalk can interpret human speech/text messages and respond via synthesized voice/chat response messages. With in-built features such as machine learning, natural language processing, and deep learning, our bots get better with time and are able to analyze, predict, and go a step further in providing virtual assistance akin to human response, and in real-time. Can provide contextual virtual assistance for cognitive issue resolution and assisted buying. Our Interview bots can replicate human-led interviews, along with automated scoring and recording of sessions for playback/review. -
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SentiOne
SentiOne
Boost your customer service from social listening tool to AI conversational bots. Stay up-to-date with online listening and data analytics. Join discussions with online customer service integration. Enhance your customer service with multichannel AI automation. Monitor online discussions that matter to your brand. By finding truly relevant insights with AI-based online listening and data analysis engine, you can fully manage your online brand image. Integrate your social profiles within one online brand management tool. Engage in online discussions with current or potential customers across all web channels to increase customer satisfaction. Redefine customer experience with disruptive technology. Include AI conversational bots into your brand communication and exceed audience expectations.Starting Price: $299 per month
