Alice POS
Alice POS is built for single store owners or multi-stores like franchises and corporate buying groups and corporate networks. Built for growth, Alice POS is an extremely powerful, all-in-one, cloud based Point-of-Sale solution. Manage your: invoices, contacts, supplier purchases, inventory, online sales, reports, stores, and much more, all in one place. Thanks to major partnerships, Alice POS offers customized solutions designed to increase sales and optimize business operations to help your business prosper. Alice POS is a cloud-based retail point of sale solution designed for multi-site stores such as franchises, corporate chains or buying groups, as well as individual stores that have the ambition to expand. Alice POS is built to increase revenue and save time while offering multi-store specific features such as inter-store inventory transfers, standardized network pricing, and advanced reports. Easily sync online and in-store sales with Alice eCommerce.
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Dialogflow
Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.
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ALICE Receptionist
Mention the Promo Code: PC0300 to your sales rep to receive 5% off your first year of your ALICE software subscription.
ALICE Receptionist is the most advanced full-service Visitor Management and Lobby automation solution available. ALICE receptionist uses A.I. video avatars to greet guests when they arrive in your building, provide instructions throughout the check-in process and enable guests using the ALICE kiosk to engage with your employees in live 2-way audio and video conversations.
ALICE Receptionist includes:
• Guest Sign In / Sign Out
• Photo ID Scanning
• Guest Security screening (US Gov watch list, Blacklist)
• Health screening
• Sign in forms
• Photo capture
• Badge printing
• Alert employees upon guest arrivals (SMS, MS Teams, Slack, Email)
• Pre-visit website option
• Employee mobile app to manage guests
• And much more...
Contact us today to learn how ALICE Receptionist can automate and elevate the visitor experience for your building.
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Cognigy.AI
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI.
The result? Smarter automation, better service, and instant resolution across every channel.
NiCE Cognigy’s AI Agents Supercharge Your Customer Service
-Industry-specific pre-trained AI Agents
-Multilingual call and chat support (100+ languages)
-Seamless integration with existing enterprise systems
-Leverages memory and context for hyper-personalized interactions
-Absorbs enterprise knowledge to accurately answer any customer query
-Real-time assistance and actionable service insights for human agents
Business Impact for our Customers:
-30% CSAT improvement
-70% AHT reduction
-99.5% Faster response time
-99% Routing accuracy
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