HCN Alternatives

Trusted by thousands, Operto Teams (formerly VRScheduler) puts everything you need to get your vacation rental, hotel or cleaning service work done in one place. It's the calm, organized way to manage your cleaning and maintenance staff. Automated scheduling, mobile staff dashboards, checklists, images and laundry reports make sure your jobs get done right. Payroll and billing features save you even more time. Operto Teams communicates directly with over 40 property management software (like Guesty and Cloudbeds) through API to gain access to property and booking information. Task automation saves time and mistakes. Auto-create tasks for each new booking based on custom rules. Set unlimited rules based on check-in, check-out, mid-stay, mid-vacancy and on a set schedule. Assign default staff and estimate time to complete. Schedule a demo today to see how customers create a calmer workflow using Operto Teams.

HotelFriend is a cloud-based hotel management software. It covers the organization of work, direct room & service sales, simplifies the processes of serving guests, making their stay at the hotel even more comfortable. It gives an ability to manage the sales online from any device in any part of the world, analyze guest behavior and increase the income. HotelFriend was founded in 2016 to help hotels improve guest satisfaction and digital presence. With a portfolio spanning R&D, IT consulting, staff training, and other key areas, we've assisted over 700+ clients worldwide. As a rapidly growing tech company, we’ve already helped many hotels, restaurants, stadiums, cruise ships, and wellness facilities improve their revenue stream. We make sure that you are 100% in compliance with the latest regulations, including GoBD, TSE, GDPR, and DSFinVK. Start your journey with a trusted team of innovators who are here to put you at the center of what you do.

Created by us Customized by you. White label virtual corporate communication platform for B2B companies and associations to create their own customized venue. Based on building blocks you can easily configure different set ups composed by broadcasting rooms, totally interactive rooms (everyone on video), and exhibit hall. As many of each room as needed. Including chats (entire event and per room), Q&A, polls, games, list of participants, and direct curated networking.

INTELITY is the provider of the most comprehensive guest engagement and staff management platform for the hotel, casino, cruise, and luxury residential markets. We provide fully integrated solutions to better connect and manage a mobile-first guest experience and staff operations in a single platform. To learn how you can implement a touchless guest experience, schedule a demo today. With heightened cleanliness protocols and reducing physical interaction at top of mind, INTELITY offers a contactless check-in and mobile key experience. Guests can skip the front desk entirely using Mobile Check-In, head directly to their room, and use their Mobile Key to access their room, reducing non-essential, face-to-face interaction between staff and guests. INTELITY is the established leader in hospitality engagement technology delivering the highest quality, most innovative, and integrated Guest Services Platform for use on multiple mobile and in-room devices.

Hoteza web makes the guests' stay safer by minimizing face-to-face contact with the hotel staff. Everything guests might like, need or ask can be addressed through the chat. PMS guest profile syncing, personal app links and guest bill posting, easy integration with service optimization systems, room control and much more. Schedule a room cleaning or order additional pillows easily. Book a table in a hotel restaurant or explore the availability of the SPA center. Easily display check-out information including the bill to your guests, and allow them to avoid long lines at the reception by offering them the fast check-out option. Easy communication with the hotel staff through built-in messenger — all the questions answered in the shortest time. QR codes can be placed on printed and electronic media anywhere in the hotel. For example, display them at the front desk, in the elevator, or on key card holders.

How can our Smart Hotel App help? Digitize the Guest Journey, Engage with Guests, Streamline Operations and Optimize your Restaurant Ordering! Our platform allows you to offer in one single app, a series of tools that allow guests to check-in and check-out online, access their room with a digital key, make in-room service requests, chat with staff through a ChatBot, have access to a tailor-made City Guide with GPS-guided routes and useful information such as weather, news, and flights, thus providing your guests a fully integrated experience. Offer guests the ability to accelerate the check-in by submitting before arrival their personal preferences, marketing consents, passport, and digital signature to meet local regulations. Allows Credit Card online payment including pre-authorization with tokenization. All the data is automatically updated in the PMS.

Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.

DACK provides operators with a powerful operator portal to control, customize and manage guest experience, messaging, verification, check-in / check-out, and more. With the DACK app guests can go straight to their room, home, or apartment without having to meet anyone at a front desk or rental office. Through the app guests can check in and utilize a mobile key or key codes for access. With the DACK app guests can learn more about their accommodations amenities, surrounding attractions, stay instructions, and more. DACK’s upsell platform gives operators the option to boost their revenue beyond guest bookings. Obvious extras like customizable check-in times and pet fees can quickly and easily boost your revenue. But why stop there? With our robust upsell platform you can offer private chefs, ski rentals, baby equipment - whatever you think your guests will enjoy.

Criton is a guest engagement and integrations platform that simplifies digital transformation in hotels, helping operators save money, stay engaged with guests and drive more revenue. With Criton, you can develop your own Hotel Guest App to reduce touchpoints and give everything guests need at their fingertips. Increase revenue and upsell services and facilities. With an app, your guests will have everything they need at their fingertips pre, during and post-stay. Using your hotel app, guests will easily find out dining options, view photo galleries, follow you on social media, peruse menus and book your facilities and services, increasing upsell and RevPAR. With location-based push notifications, you can promote offers and easily keep guests informed. If you have more than one property, your guests can view all your branch hotels, browse amenities and make a booking.

Guests can check in before they get to your property–saving your staff and your guests time. Let your guests enjoy their vacation right away while leaving your staff the efficient time to focus on providing an outstanding hospitality experience. Duve learns about your guests before arrival through guest information and OTA data. The information collected increases revenue by offering tailored upsells like customized upgrades, services, experiences, and more. Give your guests everything they need for a perfect stay. Duves guest app provides guests with information before they arrive, during their stay, and even after their stay. Never leave guests in the dark, provide things like how to get to your hotel, online check-in, digital keys, what amenities are on site, wifi passwords, popular restaurants, local sites, online check-out, and more.

Altitude is the all in one smart hotel platform built to simplify the process - we're providing you the building blocks to succeed. Empower We want to help in minimising manual management, and empower the hospitality industry to drive for results in all aspects of the business. We believe you don’t need all the fancy stuff to be successful, it’s about offering thrifty solutions that captures the guests, drives growth, and is easy to manage. Escalate Maximise your ability to boost your business with easy solutions that allow guests to pick and choose their stay experience. Give your guests the control to drive additional revenue with upsell & cross sell, ordering services, and direct bookings. Engage Connect with your guests at any time with real-time communications tools such as direct SMS messaging, push notifications and ordering service requests. Our contact-less mobile and web portal tools make it easier for guests to explore your hotel before their journey has begun.

The all-in-one hospitality suite delivers frictionless guest experiences, empowers staff with seamless communication tools, and provides management with the control hub that brings it all together. Revolutionize your hospitality game by seamlessly integrating one unified hub (web or app) to seamlessly interconnect guest experiences, hotel-Apps, mobile check-in and key, interactive TV, intra-staff communication, powerful AI-based online review management, intelligent task management, and more, into one singular, powerful AI-ecosystem. One ecosystem that seamlessly brings together the entire journey. From chat and email questions before even traveling, to activities planning, greetings along the way, mobile check-in, mobile key, food and beverage orders, and so much more. Thanks to the powerful AI engine, tasks can automatically be created and assigned to the right department based on guest chats.

Powerful room service in your guest's phones. Features booking and rental system, upselling, and inventory management - all connected to analytics. Connect conveniently with guests using GuestBell's chat system, available in and out of the hotel. Upgrade your paper brochures to GuestBell's digital homepage. Share updates and special promotions instantly, without the limitations of paper. GuestBell offers individual order reviews, helping you identify and resolve issues before they become negative OTA reviews. Put a beautiful flyer in the rooms, common areas or at the front desk. Guests just scan the QR code and start ordering right away. Sent automatically when guest is added to the system. Remember that we can also get user contact from your PMS via integration.

IRIS empowers hotels to reach guests in a way that suits them. Using IRIS Guest, hotels can bring together all of the features and integrations into one handy, easy-to-use, guest-facing solution. Guests simply need a smart device and their browser to access all of the great features. Embed IRIS Guest Web into an existing hotel app to make use of all the features and integrations, with minimal dev effort. Perfect for multi-property, allowing guests access to all hotels in a single app. IRIS Guest Mobile is required for mobile check-in and mobile key. Each device is paired to a room in your hotel, so when your guest checks in, the device is automatically updated to their language to greet them as they arrive. IRIS Guest products are built using IRIS Guest API. This powerful API is also used by our customers and partners to build their own bespoke guest experiences. You can leverage our existing APIs to build something more unique.

WeBee is a 360-degree (End-To-End) solution that enables hotels to have a better engagement with guests. Improve guest satisfaction by gathering instant feedback from the guests during their stay. Build online reputation with higher TripAdvisor rankings. No need to pay high commissions to OTA’s anymore. Thanks to upsells, in-room dining, restaurant and SPA reservations.

Enjoy personalized experiences during every journey. From business trips to your next weekend retreat, with AeroGuest you will find everything you need in one place. Explore and book your next accommodation while earning reward points. Gain access to the 24-hour service and enjoy local experiences at exclusive prices. Or make the most of your stay with the remote check-in & out possibility. Discover local events, upcoming restaurants, beautiful sights and much more at exclusive prices. Breakfast in bed. Room upgrade. Late night spa treatment or table at a local restaurant. Booking your next accommodation made easy. Search by price, neighbourhood, amenities and more. Our loyalty program offers generous rewards & discounts for your next solo journey, family vacation or business trip.

With a billion guest interactions per annum on our platform, the Crave data team is tasked with turning this wealth of data into actionable and useful data insights for our clients. Data drives our innovation process, provides valuable insights for our clients and is the key to understanding guest preferences and delivering personal service. Speak to team Crave to understand how our data capabilities can enhance your data and guest service strategies. The Crave platform can reliably service the needs of large hotel groups as well as individual properties, with most aspects of the Crave platform deployed on AWS. The Crave platform is a proprietary system developed over the years specifically for hospitality companies to provide great digital services to their guests. The Crave platform includes sophisticated security features, strictly complying with data regulations, including GDPR and other regional data laws.

Hudini has deployed a contactless check-in and mobile key experience for hotel properties around the globe. The seamless experience allows guests to upload the required documents, input their payment method, and receive a digital key directly on a mobile app. This no-queue efficient check-in process allows guests to skip the front desk and head straight to their room, reducing any unnecessary contact. We are constantly striving to produce the best guest experiences by using smart interactions and intelligent automation. Manage guest bookings by mapping their preferences even before they check in to the hotel. Hudini creates smart profiles for every guest that has ever visited a property and learns from past guest behavior to personalize everything from hotel transfers to reserving the right type of room.

The only platform combining messaging with concierge, enabling contactless communication and trip planning to deliver exceptional customer experiences. Proactively engage with guests in their channel or app of choice including WhatsApp, WeChat, FB Messenger, LINE, SMS, in your hotel’s app, web and more. Seamlessly manage conversations within your hotel and allow your guest to communicate in over 100 languages. Enabling the richest messaging experience within your own app at every stage of your guest's journey from pre-arrival to post-stay. Allow guests to experience a truly contactless guest experience, including contactless check in & check out, digital mobile key, guest folio, recommendations, request handling and real-time, personalised digital itineraries.

Guestware is a Software as a Service (SaaS) company. Your Guestware solution runs in the cloud. This cost-effective alternative to managing on-premise software provides deployment flexibility and lowers costs. Guestware management tools empower hotel service teams to respond to each guest’s individual needs and requests and deliver an outstanding guest experience. Guestware automates and optimizes staff assignments to ensure each issue and request is resolved quickly. Guestware’s data analytics lower operating costs and improves guest satisfaction. The system tracks and records all guest information and interactions in one place. It seamlessly integrates with your property management system (PMS) and central reservation system (CRS) to make caring for your valued guests easy. Guestware intelligently schedules and tracks preventive maintenance tasks to minimize an owner’s capital expenses and optimizes facility maintenance to deliver maximum guest satisfaction.

Bowo has teamed up with the best partners in the industry to deliver a complete solution. In addition to PMS and hotel-specific tools, we can suggest carefully selected, innovative services to make the most of your local fabric. Save time and paper by opting for a digital room directory. Your guests get in touch with your different services directly using the application. Birthdays, special deals, the evening menu: play the proximity card with personalized notifications. Live or automated, a chat is a great way to stay in touch at all times. Manage your schedule without third party tools, generate additional turnover, and make it easier to access the different services.

Add all the information about your services and facilities in the Digital Guest Directory and configure the Booking Systems you need. Customize your Guest App with your look & feel to reinforce your brand. With just that your app will be ready to be used by your guests. Reply to your guests’ requests, send direct messages to inform them and analyze the data to make better decisions for your hotel. Provide them with an easy to use app with real time information which they can use to comfortably manage anything they need during their stay. All from their own smartphones and without downloads. Centralize all your guests’ requests and control the status of each task in real time, also from the staff’s own smartphone. Send direct messages to your clients to inform them about the status of the management.

Guestnet is a multi-channel platform with unique features that make it a "must have" product for the world of hospitality. Simple technical application for guests and operations with support function. Guestnet does not include app installation or device purchase. Over 1,600 companies from the world of hospitality use Guestnet to optimize their processes, increase their sales and make their guests' experience unique. Guestnet is a multi-channel information system that provides your guests with optimal support anywhere and at any time. The content is played out on various channels and helps to optimize your customer communication. Simple experience planning thanks to always up-to-date and personalized data.

Runtriz guest engagement begins with mobile messaging, emails, and promotions to increase awareness and interest for potential guests. By highlighting features, amenities, and local attractions, you raise your property profile and encourage direct bookings. After booking, Runtriz solutions offer early check-in, upgrades, and staff recommendations, extending the length of stay and increasing revenue. Guests can also start direct chats and messaging with staff to make special requests for their room, event, or activities. Engagement opportunities continue during the stay with Runtriz solutions such as mobile key, F&B ordering, mobile check-in, mobile pay, and chat provide guest engagement that increases revenue. Push notifications sent during the stay provide guests with tailored promotions, attraction information, amenities scheduling, transportation, and event information. Mobile in-room controls for TV, lighting, thermostat and electronic devices.

GuestService is a standalone product for the end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. With real-time, multi-language and multi-platform, you can serve your guests in all areas of the web, mobile, kiosk and lobby. Satisfy your customers, increase customer loyalty, increase your revenues with a single product. GuestService ensures that the best service is always given to your guests.They send their requests, orders, and follow their status without a language barrier and contactless by the mobile. Your guest knows your hotels, your services and nearby places and takes advantage of the digital concierge service. No additional setup cost. Choose your package and instantly start using it instantly. If you require support during the setup phase, our online chat team is always with you.

Leverage m-hospitality’s transformative technology to boost your hotel’s performance. Offer unique, personalized experiences that exceed expectations. Foster lasting relationships with your guests through digital solutions. Drive revenue growth with streamlined operations and increased guest satisfaction. Elevate your guest journey with m-hospitality’s AI solutions. From pre-arrival to post-checkout, offer unmatched experiences. Meet real-time demands, redefine satisfaction, and dive into the AI revolution in hospitality. With m-hospitality’s loyalty solution, we redefine guest journeys, elevate experiences, and offer versatile vouchers redeemable across your hotel. Tailor perks for devoted guests, magnify loyalty, and create cherished moments in hospitality’s future.

Your guests expect digital services. You want to meet these expectations and appreciate the benefits that come with digital tools: reduced workload, optimized workflows, improved guest service and increased sales. That’s why you’d like to have your very own Hotel App; however, wouldn’t that be a time- and money-consuming project? We offer all you need for your very own app. Lean back and benefit from our full service. Whether it’s an app for your hotel, holiday home, campsite, hotel group or hotel chain – we offer uncomplicated solutions that will convince both you and your guests. Your Hotel App includes all features of the Digital Guest Directory and a lot more: It will be listed on the Apple App Store and Google Play Store and will come with an individual app icon. In addition, your guests can access the web version of your app via Internet browser, without any downloads being required.

Increase retention and customer loyalty by improving the experience in real-time with visibility into performance. Escalate and remediate situations as they happen using in-moment feedback and offer solutions to problems customers are facing at the time. Share live feedback, benchmarks and reports with your entire team to create a culture that is customer-focused and promotes continuous service improvement. Set brand standards across all locations and compare results. Define action plans based on real data and enable your front-line staff to understand the customer experience. Use guest feedback to improve the impact of employee training by focusing on what matters most to customers. From service to cleanliness, staff friendliness and food quality, know the areas that matter most to your customers and have ability to make informed decisions to improve their overall experience.

Most property management systems start with their PMS, then build the connectivity layer (aka, the APIs) afterwards. The new approach, which is unique to apaleo, turns things upside down. It starts with the API, then the PMS is built on top of it. All of a sudden – voila! – everything - every single piece of data - in the PMS is completely available, accessible and integrate-able. Automatic interfacing is a new reality. Set up and workflows are simplified. And your brand is all set up with an ecosystem with a range of applications that integrate seamlessly. While it may not sound super sexy, there are a few core things that we think every hotel needs to run smoothly: a way to manage inventory and reservations, a way to store and adjust rates, a tool for accounting, and simple invoicing. apaleo covers all these bases flawlessly for hotel chains of all shapes and sizes. We are PCI compliant.

All-in-one tool to facilitate the entire digital guest journey pre, during and post stay. Avoid queues using contactless Pre Check-in and Express Checkout. Also, enable guest room entry through Mobile Key. Enable seamless communication for guests and staff to answer queries and requests. Access in-depth Eat & Stay preferences to personalize in-room amenities & meals before guest arrival. Inform guests about sanitisation schedules and send promotional messages on spa, dining & more. Showcase all services like restaurants, in-room dining, spa & activities and allow booking through guests’ mobile. Facilitate guests to book hotel services such as spa, golf, yoga and more and create upsell and cross-sell opportunities. Allow guests to scan QR food labels and menu items to know all ingredients and avoid food allergies. Showcase hotel room types, restaurants, offered services and hygiene initiatives through Prefme Partner listing.

A powerful guest experience platform accommodating your entire guest journey from pre-stay to post-stay in one web app. You can easily connect and link restaurants, taxis, food delivery, attractions, bike rentals, and other booking systems to our platform, all in one place. Your guests will have access to everything they need during their stay. Guests can check in and have all the information regarding their stay even before they arrive. So guests can just focus on starting to look forward to their stay. To handle bookings of tables in the restaurant and all the joyful activities, you can use different software systems, which you can connect to your DigitalGuest platform. Simply just by placing the link from the software system behind the buttons. To make it possible to integrate almost everything and even use DigitalGuest in other industries we’ve made an open API. Guests can find all information about their stay, no matter which stage of the guest journey they are at.

aavgo is a provider of Software-as-a-Service (SaaS) based hospitality operations management solutions. It gives hoteliers a unique way to deliver an enhanced guest experience that deepens engagement and loyalty to take back the guest relationship. Guests can digitally check in, chat with front desk, order room service, view menu, request extra towels, book a shuttle, check-out and much more without them needing to pick up the phone. Eliminate papers in the rooms and save unwanted costs. Guests can view directory, menus, channel guides, nearby attractions, and much more on their own device or via in-room device. Elevate guest experience with multi-language support that guest can use to chat with staff. Guests can now request on demand room clean service, order extra towels, book shuttle, raise maintenance issue, setup wake up calls and DND from their mobile or in-room device. No need for them to call or go to the front desk.

GIA | WI-FI. Guest Internet Access. TV. Interactive IPTV, COAX, Headend. CAST. Chromecasts Soundbars and more. B-GUEST. Guest Communication Automation. GUEST. Super Mobile Hotel/Group App. SIGNAGE. Digital Signage. VOICE. IP. Analog. HUB Dashboard, Integration & Cloud feeds CONTENT TV Channels & Movies. All our products are standalone with open APIs for seamless integration. Technology in Hotels, Healthcare & Maritime industries. We bring Hospitality to other markets. Hotel Group App Nonius offers a phone for your guests with one of the best apps hotel available, GuestU. It allows chats with the concierge and requests for room service, restaurant reservations, spa, transfers, excursions, etc. City guide with points of interest and guided routes. Mobile Key integrated with leading manufacturers of Door Locks & Room Control are all available with the GuestU app. APPS HOTEL: GuestU App Allow your guests to have the hotel’s App in their own device.

Create professional registration forms and keep track of all your attendees. All attendee data is displayed clearly and accessible whenever you need it. Customized event websites, email, and social promotion tools help planners communicate with attendees. Control every part of your event spend with real-time access and custom reporting. Satisfied attendees are essential for the success of your event. Offer your attendees a simple and comfortable registration process and design it according to your ideas or even implement it into your own website. Manage various room types and multiple hotels. Track guest, staff, and other room inventories in real time. Display room categories based on attendee types. Generate detailed rooming and change list reports for hotels. Room Block summary and statistic reports to track attrition. Populate profiles with member, invite, or other lists.

Access luxurious hotel amenities without any overnight booking! ResortPass partners with the world’s top hotels and resorts to give guests access to the pool, private beach, spa, fitness center, workspaces, and more. You simply book the amenities you desire without booking the room! Whether you are looking to relax by yourself, with friends or as a family, there is a ResortPass experience for everyone. Browse thousands of incredible amenities, experiences, and spaces starting at only $25. With over 900 hotel partners across 250 cities, ResortPass is making it easy to indulge in a luxurious getaway without ever leaving town. ResortPass redefines what it means to be a guest and enables locals and travelers alike to enjoy your luxurious amenities and unique offerings for the day. Engage with the growing number of day guests searching for nearby experiences including luxurious pools, spa treatments, cabanas, and meeting rooms.

Single system built for today’s business, with CRM, plus PMS, plus invoicing. Personalize each and every stay before the guest arrives. Communicate the way your guests prefer, text, email or voice (Amazon Alexa). The first interaction your guest have with your hotel is the standard confirmation email and then a post stay survey, neither one providing an interactive channel for your guests to communicate with your hotel. Automated streamline communication starts from before your guests arrival to post checkout, without your staff lifting a finger. You can give them the option to make any pre-arrival requests, alert them when their room is ready, ask them how their stay is once they have checked into their room and thank them for staying after they have checked out. Encouraging guests to share positive feedback produces minimal results, as well as making it even harder to build a social media audience.

Create smart digital building solutions with PADS4. We help you to motivate collaboration and innovation and increase the efficiency of your employees and visitors within your office environment. Stay in real-time control of your meeting and conference facilities, and save time and money while making the most of them. Managing meeting rooms and corporate facilities require flexible solutions that are capable of keeping up with daily and even hourly changes to bookings, events, and meeting rooms. PADS4 offers real-time control with smart meeting rooms and smart booking solutions. Save time and money as a facility manager while keeping booking, wayfinding, signage, and in-room communication up-to-date and relevant for everyone that uses it. With integrations for various booking tools and data sources, all your displays remain up-to-date and relevant.

A new-generation comprehensive cloud hospitality platform. iLumio allows the management of relations with hotel guests at every stage of interaction, from the moment of the room booking, through the selection of entertainment during their stay, use of mobile check-in and digital locks, to the final stage, check out. iLumio Mobile Concierge is the most advanced digital hotel guest service system available on mobile devices. It allows for the management the relationship with the guest at every stage of his stay, from booking, through check-in, customizing preferences, the actual stay, to checking out and return journey support. iLumio Valet, a multimedia digital entertainment and service system, is the most advanced product on the market in the area of digital guest service accessible from hotel TVs. It is complemented by a dedicated application on the tablet available in the guest’s room. All of this allows for efficient management of room automation and communication with staff.

Get stellar property management with FCS CosmoPMS, a mobile-optimized hospitality property management platform. With FCS CosmoPMS, users can automate all of their front and back of house operations for better efficiency that enhances revenues and occupancy. Easy-to-use, FCS CosmoPMS simplifies management of operations with functional interfaces. FCS CosmoPMS is accessible via mobile devices such as tablets, smartphones, and more. Configure user roles, Forex, Room rates, connect with OTAs, customize guest forms, etc. Connect with SiteMinder and OTAs such as Booking.com with real-time, two-way integration. Save time, multiply reservations seamlessly. Automate your housekeeping operations. Never leave a guest waiting for a clean room. No more walkie-talkie or phone calls to find an available room. Increase your profits with data-driven decisions. Keep track of your hotel’s growth, be in full control.

Now your guests can carry five star service with them at all times. The most engaging guest experience platform for hotels in the modern era of travel. Unlimited 4G data and hotspot, unlimited local and international calls, direct dials to all hotel departments, direct dials to local emergency services, accelerated servicing via Portier Chat, multiple languages, hotel content management system, and white-labelled Portier City Guide. Updates hotel content in real-time, remind guests of hotel events and facilities, send promotional messages to guests, navigate guests through uncertain times, group guests together for corporate events, anticipate guest needs using data analytics, integrate with 3rd party vendors, and create a seamless guest experience. Portier is a great fit to provide curated personal services and experiences with an emphasis on traditional hospitality delivery to offer your guests.

Placing a service request has never been so easy. No phone calls or miscommunication, schedule a request or surf through special services during your stay. With Chambre you can place these requests using your mobile browser or in room PC tablet provided by the hotel. Convenience is going mobile. Control the lights, fans, AC’s and other appliances from in room Tablet or your personal mobile. With our IR blaster installed your mobile becomes the remote to all IR devices in the room. A Plethora of features that can be provided by the hotel be it nearby places, places to visit, shopping recommendation, taxi services or anything that hotel can offer as a personalized service. Chat option for Guests and staff communication. No need of asking for or carrying room keys. Your mobile can be your key during the stay.

Engage your guests the way a movie engages its audience. Chatbot and Messenger web widget for hotel's website. Get to know your website visitors. Let them chat with you when visiting your hotel’s website and continue communication after they leave the page. Turn every lead into a guest. Save time of your staff and drive Direct Bookings. Know your guests the moment they book a room, from any booking channel. Check their preferences and interests and start building a relationship before their arrival. Send special wine tour offer to a wine lover, or surprise an art lover with complimentary tickets to a nearby gallery. Communicate with your guests in real time. Use social messaging (like Facebook Messenger and Whatsapp) and SMS texts to solve their problems, answer their questions and offer highly personalized and curated experiences. 13% of chat inquiries end up with a Direct Booking.

Intelligently manage, automate, optimize and streamline your hotel operations with one intuitive platform. A data-driven platform that optimizes labor and cleaning sequences for planning efficiency and faster turnaround times. Employs predictive, intelligent AI to optimize room attendant routes in real-time to deliver cleaning efficiency and an excellent guest experience. Centralizes operations for full visibility and improved team performance. Manages room attendants and room status with intelligent automation, eliminating ineffective manual communications. Manages room attendants and room status with intelligent automation, eliminating ineffective manual communications. Resource clustering and streamlines the supervisor function. Trains team members on evolving cleaning protocols, like irregular stayovers and delayed departure cleans. Real-time team management monitors and tracks all job activities for improved hotel service levels.

High-quality amenities excite hotel guests. Hotels enhance their stay experience by offering a wide range of services on top of the accommodation. Services include restaurants, gyms, boating, bike riding, and swimming pools. The availability of such services is subject to the frequency of booking by guests. Without a proper amenity booking management tool, there can be overcrowding, general confusion, and eventually, a dip in guest satisfaction. SmartHotel streamlines the amenity booking process and encourages positive reviews from guests. The hotel management software solution lets you create new hotel services, notify guests of events, communicate with guests, gather feedback, and more. It can also automate various critical booking management tasks. The SmartHotel app is also a knowledge base for your guests. Using the app, your guests can learn about the availability of services and amenities. Furthermore, patrons can browse and book amenities from the comforts of their smartphones.

OKKAMI Inc. was founded in 2016 to cater to travelers and enhance all aspects of their journey. We provide businesses in the hospitality industry with an IoT and guest engagement technology platform to better connect with customers, finalize transactions, and improve guest satisfaction. The platform also includes managed in-room devices in addition to downloadable apps for both iOS and Android. As of today, OKKAMI provides our products and features to over 500 customers globally across North America, Europe, and Asia. Our solution includes over 50+ integrations with leading hospitality vendors allowing hassle free connection of 3rd party services. OKKAMI is an all-in-one solution to integrate with hotel systems such as PMS, POS, lighting, door locks, loyalty programs, spa booking and more.

onPeak's proprietary hotel reservation system, Compass™ is shaped by feedback from customers, clients and event industry leaders to ensure a one-of-a-kind booking experience. Event participants easily reserve and manage individual reservations or blocks of rooms while cloud-based reporting and live inventory tracking enable smart, data-driven decisions, so you can boost the overall growth of your event. Our reservation system is designed to give participants the information they need to complete their hotel booking with fewer page views and clicks than comparable booking engines. Whether at home or on the go, guests can sort available hotels by price, distance, amenities or star rating for swift and speedy bookings. As easy as that, your participants have the rooms they need! Whether booking for 2 or 200, group managers can enjoy a simplified reservation experience.

In an industry where 24/7 information control is required, it becomes a simple task with the Arpon Cloud platform. Reserve and manage multiple types of rooms and spaces for groups controlling rates, account statements, income and even electronic invoicing. Even without being on the property. View and manage each reservation for your different types of rooms as well as your account statements and billing for them. Instant information on your operation from reservation income as well as agency and company production for date periods. Guest registration with or without reservation, room changes, data changes to folios, room charges, billing, room assignment even before the client's arrival. Take control of the status and cleaning of rooms from a mobile device with the ability to assign roomkeepers and rooms out of service. Connection with multiple providers such as channel managers, electronic sheets and switches.

Interactive TV products for all Hotels with all types of infrastructure. We build & customize Hotel TV Systems, including: Interactive TV, IPTV, Coax and Headend solutions fully adapted to your hotel standard and your guest needs. All our Hotel TV systems are easy to manage and work with major TV brands for hospitality. We are certified to provide premium content from multiple TV operators (sky including). We provide easy to integrate TV systems for hotel rooms, complete with a centralised management of equipment that allows hotels to analyse what guest use of the room TV. One single platform supporting all major TV vendors Deployed in 500+ properties in 50+ countries. Guest directory, room service, weather, flights, etc. Scalable, cost efficient, cloud or on premises. Compact headend for any signal and any operator. Integrated with major vendors. PMS and room control. Guest Content Cast, Netflix, YouTube, Bluetooth Dashboard and nd API for monitoring/Reporting usage data

Give your guests and employees more time with the help of mobile tools, digital concierge, excellent information flow and much more. protel VOYAGER is an award-winning app that offers you a simple option to publish an app with your own branding, powered by protel PMS. Our vision is to deliver the technology ecosystem for the global hotel industry. More time for guests and employees through mobile tools, digital concierge, excellent communication and more. View and change personal profile information. Add your own preferences and special requests. Check-in and mobile keys for room admission. View invoice and check out. Book additional services such as room service. Make requests for housekeeping or room maintenance. View hotel information and specials. Enjoy all the content that the hotel provides. A modern PMS is the heart of every hotel business. Choose a PMS that seamlessly connects to the best technology in the hotel industry.

Let Your Guests Bid On Room Upgrades GUEST JOURNEY 1. Guest Receives Pre-Stay Email Shortly prior to their arrivals, your guests receive an automated email offering them the chance to enhance their experience in your hotel. 2. Guest Bids On Room Upgrade… By moving the slider, your guests can place a bid for one or several room types. The hotel decides if to accept or deny the upgrade offer. If the offer is accepted, the guest will receive an upgrade for the additional price. If the offer is denied, their reservation remains as it was. 3. ...And Purchase Extra Services Offer your guests the chance to purchase additional services from a customised guest service menu.