Audience
Hotels looking for a guest messaging solution
About Akia
Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.
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92% of Touch Stay users tell us they're already saving time and have happier customers!
Key Features:
AI Chatbot
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Duve
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HotelFriend
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We make sure that you are 100% in compliance with the latest regulations, including GoBD
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Integrations
Company Information
Akia
Founded: 2018
United States
www.akia.com/solutions/guest-experience
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Support
Phone Support
24/7 Live Support
Online
Akia Frequently Asked Questions
Q: What kinds of users and organization types does Akia work with?
Akia works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Akia support in their product?
Akia supports these languages: English.
Q: What kind of support options does Akia offer?
Akia offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Akia integrate with?
Akia integrates with: ASI PMS, Cloudbeds, FLEXIPASS, Infor HMS, innRoad, Jonas Chorum, Knowcross, Little Hotelier, Maestro PMS, Mews, MyHMS, OpenHotel PMS, Oracle Hospitality Reporting and Analytics, OwnerRez, Protel Cloud PMS, RemoteLock, ResortSuite PMS, rezStream Cloud PMS, RoomKeyPMS, roommaster, RoomRaccoon, SkyTouch Hotel OS, SkyWare PMS, Stayntouch PMS, and WebRezPro and more.
Q: Does Akia have a mobile app?
Yes, Akia has a mobile app for iPhone, Android, and iPad.
Q: What type of training does Akia provide?
Akia provides training in the form of documentation and live online.
