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About

Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.

About

GuestService is a standalone product for the end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. With real-time, multi-language and multi-platform, you can serve your guests in all areas of the web, mobile, kiosk and lobby. Satisfy your customers, increase customer loyalty, increase your revenues with a single product. GuestService ensures that the best service is always given to your guests.They send their requests, orders, and follow their status without a language barrier and contactless by the mobile. Your guest knows your hotels, your services and nearby places and takes advantage of the digital concierge service. No additional setup cost. Choose your package and instantly start using it instantly. If you require support during the setup phase, our online chat team is always with you.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotels looking for a guest messaging solution

Audience

Hotels interested in a powerful guest engagement app and platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

€99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Akia
Founded: 2018
United States
www.akia.com/solutions/guest-experience

Company Information

GuestService
United Kingdom
guestservice.net

Alternatives

Alternatives

INTELITY

INTELITY

Intelity

Categories

Categories

Integrations

ASI PMS
Cloudbeds
Infor HMS
Jonas Chorum
Little Hotelier
Maestro PMS
Mews
OpenHotel PMS
Oracle Hospitality Reporting and Analytics
OwnerRez
RemoteLock
ResortSuite PMS
RoomRaccoon
Sirvoy
SkyTouch Hotel OS
SkyWare PMS
WebRezPro
innRoad
rezStream Cloud PMS
roommaster

Integrations

ASI PMS
Cloudbeds
Infor HMS
Jonas Chorum
Little Hotelier
Maestro PMS
Mews
OpenHotel PMS
Oracle Hospitality Reporting and Analytics
OwnerRez
RemoteLock
ResortSuite PMS
RoomRaccoon
Sirvoy
SkyTouch Hotel OS
SkyWare PMS
WebRezPro
innRoad
rezStream Cloud PMS
roommaster
Claim Akia and update features and information
Claim Akia and update features and information
Claim GuestService and update features and information
Claim GuestService and update features and information