HCN

HCN

The Hotel Communication Network
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About

Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.

About

Hotel tablets are interactive in-room devices allowing the guest to communicate with the hotel, make purchases, order room service, report problems, and control their room. Roll all the devices (phone, TV remote, clock/radio, smart room controls) into one and add extra interactive features to give guests the best in-room experience possible. Turn your guest room into a place of discovery. Give guests the power to explore with our curated city guides. Guests are no longer in the dark after entering their rooms with interactive live communication. Turn your guestrooms into a hub for event communication with in-room broadcasting. Save money and allow your guests to opt out of room cleaning services or schedule cleaning times. Easily promote your property's events, promotions, and amenities directly to your guests in their rooms.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels looking for a guest messaging solution

Audience

Companies wanting a solution that helps with guest room management

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Akia
Founded: 2018
United States
www.akia.com/solutions/guest-experience

Company Information

The Hotel Communication Network
Founded: 2008
Canada
hcn-inc.com

Alternatives

Alternatives

NevoTV

NevoTV

Nevotek

Categories

Guest Messaging Supported
Room Service Supported

Categories

Integrations

ASI PMS Supported
Cloudbeds Supported
Infor HMS Supported
Jonas Chorum Supported
Little Hotelier Supported
Maestro PMS Supported
MyHMS Supported
OpenHotel PMS Supported
Oracle Hospitality Reporting and Analytics Supported
OwnerRez Supported
Protel Cloud PMS Supported
RemoteLock Supported
ResortSuite PMS Supported
RoomRaccoon Supported
Sirvoy Supported
SkyWare PMS Supported
Stayntouch PMS Supported
innRoad Supported
rezStream Cloud PMS Supported
roommaster Supported

Integrations

ASI PMS Not Supported
Cloudbeds Not Supported
Infor HMS Not Supported
Jonas Chorum Not Supported
Little Hotelier Not Supported
Maestro PMS Not Supported
MyHMS Not Supported
OpenHotel PMS Not Supported
Oracle Hospitality Reporting and Analytics Not Supported
OwnerRez Not Supported
Protel Cloud PMS Not Supported
RemoteLock Not Supported
ResortSuite PMS Not Supported
RoomRaccoon Not Supported
Sirvoy Not Supported
SkyWare PMS Not Supported
Stayntouch PMS Not Supported
innRoad Not Supported
rezStream Cloud PMS Not Supported
roommaster Not Supported
Claim Akia and update features and information
Claim Akia and update features and information
Claim HCN and update features and information
Claim HCN and update features and information