Genuyn

Enhance your guest experience and streamline hotel operations through highly personalized communication using your guest’s preferred communication style. The SABA Chatbot is an automated, 360 degree, a communication platform for hotels. Our intelligent hotel chatbot uses artificial intelligence and machine learning to personalize the guest experience and drive conversations by answering guest questions, taking requests, making recommendations and helping to book hotel services. Our natural language processing algorithm will understand the intent of your guests, and respond instantly with on-brand communication. The SABA Chatbot is trained to understand the true intent of guest queries, and assess the guests sentiment to ensure a superior user experience. It will answer all guest questions and respond to service requests to ensure maximal engagement and service quality. Eliminate the anxiety of guests visiting a property where staff may not speak their language.

Oaky’s robust upselling software serves your hotel at every level. Explore Oaky for yourself or contact our sales team to give you a tour of the product. We’d love to show you the ropes. Oaky gives your guests the ability to choose services and items that they personally find valuable. Personalized upselling rooted in data, sent at optimal times, has been shown to positively impact ROI. Oaky harnesses the power of automation to earn you more revenue per guest without burdening your operations. Oaky enhances the guest experience and drives incremental revenue through targeted upselling. Oaky sends automated pre-arrival communication to guests at optimized times between reservation and arrival, proven to have a positive effect on conversion. Oaky gives your hotel a supportive presence by allowing guests ongoing access to relevant add-ons and upgrades throughout their stay. Oaky increases the conversion of direct bookings and reduces cancellation rates.