Audience
Independent hotels, inns, resorts, hostels and day-pass venues.
About GuestPilot
GuestPilot is a cloud-based guest communications and reservations tool for independent hotels, inns, resorts, hostels, and day-pass venues. It combines automated guest replies across website chat, Instagram, Facebook Messenger, and phone with a shared inbox and reservations pipeline for staff. The system can answer guest questions in English and Spanish, send booking links prefilled with requested dates and party size, and support direct-booking inquiries. Hotel teams can also offer day passes with capacity limits, review payment receipts, share QR-code menus, and route event or group requests to staff. GuestPilot is accessed through the web and is designed to help lodging teams manage inquiries and booking opportunities in one workflow alongside their existing guest-service processes.
Other Popular Alternatives & Related Software
Estevano
Estevano is a hotel guest-experience platform for independent hotels, resorts, and hotel groups. It combines a guest app and web experience with a multilingual AI concierge, voice support, and a browser-based team console. Guests can ask hotel questions, submit service requests, request room service, and make restaurant or spa bookings. The concierge can route requests to hotel departments for staff follow-up, while the console organizes guest requests, tasks, and bookings. Guests can use the service in English, Spanish, French, German, Italian, or Portuguese. Estevano connects with Oracle OPERA Cloud to use property and reservation data; other property-management connectors are handled as separately scoped integrations. Hotels can configure guest access with a QR code or link and use Estevano alongside their existing property-management operations.
Learn more about Estevano
Genuyn
Engage your guests the way a movie engages its audience. Chatbot and Messenger web widget for hotel's website. Get to know your website visitors. Let them chat with you when visiting your hotel’s website and continue communication after they leave the page. Turn every lead into a guest. Save time of your staff and drive Direct Bookings. Know your guests the moment they book a room, from any booking channel. Check their preferences and interests and start building a relationship before their arrival. Send special wine tour offer to a wine lover, or surprise an art lover with complimentary tickets to a nearby gallery. Communicate with your guests in real time. Use social messaging (like Facebook Messenger and Whatsapp) and SMS texts to solve their problems, answer their questions and offer highly personalized and curated experiences. 13% of chat inquiries end up with a Direct Booking.
Learn more about Genuyn
Inntelo AI
Handle all booking inquiries and guest calls round-the-clock with our multilingual conversational AI agent. Connect quickly and easily with guests through popular messaging apps like WhatsApp using our AI-driven communications. Automate and streamline all operational tasks with our AI-driven management system, enhancing productivity and response times. Harness real-time data to personalize guest experiences dynamically with AI-powered suggestions for instant service enhancement. Empower your hotel team with tools designed for modern challenges and guest expectations. Simplify every step of the guest experience with our AI-driven solutions, from pre-arrival to post-stay. Our intelligent tools help hotels manage reservations, enhance guest stays, and secure lasting relationships through tailored communication and services. AI quickly captures requests and issues, enhancing guest satisfaction.
Learn more about Inntelo AI
ninexhoomie
ninexhoomie is a cloud-based hotel management platform for independent hotels, resorts, hostels, homestays and other lodging businesses. It combines a property management system for reservations, room inventory, front-desk operations, guest records and billing with housekeeping, restaurant point-of-sale and payment tools. A booking engine supports direct reservations, while a channel manager distributes rates and availability to online travel agencies. Additional workflows include QR-based guest check-in, digital guest communications, travel-agent access, reports and revenue-management tools. The service is aimed at independent hotels, resorts, hostels and homestays, with an Android app for staff and operators. Multi-property controls and an agent portal support additional booking and guest-service workflows.
Learn more about ninexhoomie
Pricing
Starting Price:
$8/room/month
Pricing Details:
Essentials costs $8 per room per month, with a $159 monthly minimum. Pro costs $13 per room per month, with a $359 monthly minimum. Onboarding is a one-time $590 fee, waived with annual billing, which includes two months free.
Integrations
No integrations listed.
Company Information
Fuly
Founded: 2020
United States
guestpilot.win/
Videos and Screen Captures
Other Useful Business Software
99.99% Uptime for MySQL and PostgreSQL Databases
Cloud SQL Enterprise Plus delivers near-zero downtime with 35 days of point-in-time recovery. Supports MySQL, PostgreSQL, and SQL Server.
Product Details
Platforms Supported
Cloud
GuestPilot Frequently Asked Questions
Q: What kinds of users and organization types does GuestPilot work with?
GuestPilot works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does GuestPilot support in their product?
GuestPilot supports these languages: English and Spanish.
Q: How much does GuestPilot cost?
Pricing for GuestPilot starts at $8/room/month.
