HCN

HCN

The Hotel Communication Network
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About

Hotel tablets are interactive in-room devices allowing the guest to communicate with the hotel, make purchases, order room service, report problems, and control their room. Roll all the devices (phone, TV remote, clock/radio, smart room controls) into one and add extra interactive features to give guests the best in-room experience possible. Turn your guest room into a place of discovery. Give guests the power to explore with our curated city guides. Guests are no longer in the dark after entering their rooms with interactive live communication. Turn your guestrooms into a hub for event communication with in-room broadcasting. Save money and allow your guests to opt out of room cleaning services or schedule cleaning times. Easily promote your property's events, promotions, and amenities directly to your guests in their rooms.

About

Single system built for today’s business, with CRM, plus PMS, plus invoicing. Personalize each and every stay before the guest arrives. Communicate the way your guests prefer, text, email or voice (Amazon Alexa). The first interaction your guest have with your hotel is the standard confirmation email and then a post stay survey, neither one providing an interactive channel for your guests to communicate with your hotel. Automated streamline communication starts from before your guests arrival to post checkout, without your staff lifting a finger. You can give them the option to make any pre-arrival requests, alert them when their room is ready, ask them how their stay is once they have checked into their room and thank them for staying after they have checked out. Encouraging guests to share positive feedback produces minimal results, as well as making it even harder to build a social media audience.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies wanting a solution that helps with guest room management

Audience

Hotels in need of a management system solution to automate the guests' entire experience journey from inquiry to payment

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

The Hotel Communication Network
Founded: 2008
Canada
hcn-inc.com

Company Information

Zenya
Founded: 2014
United States
zenya.io

Alternatives

NevoTV

NevoTV

Nevotek

Alternatives

Trevally

Trevally

ManualMaster

Categories

Categories

Integrations

Alexa Smart Properties
Amazon

Integrations

Alexa Smart Properties
Amazon
Claim HCN and update features and information
Claim HCN and update features and information
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Claim Zenya and update features and information