Audience
Hoteliers wanting a platform that helps improve guest experience
About DACK
DACK provides operators with a powerful operator portal to control, customize and manage guest experience, messaging, verification, check-in / check-out, and more. With the DACK app guests can go straight to their room, home, or apartment without having to meet anyone at a front desk or rental office. Through the app guests can check in and utilize a mobile key or key codes for access. With the DACK app guests can learn more about their accommodations amenities, surrounding attractions, stay instructions, and more. DACK’s upsell platform gives operators the option to boost their revenue beyond guest bookings. Obvious extras like customizable check-in times and pet fees can quickly and easily boost your revenue. But why stop there? With our robust upsell platform you can offer private chefs, ski rentals, baby equipment - whatever you think your guests will enjoy.
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Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.
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Pricing
Free Version:
Free Version available.
Integrations
Company Information
DACK
Founded: 2021
United States
www.dackinc.com
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Product Details
Platforms Supported
Cloud
Mac
iPhone
Android
Training
Live Online
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