Related Products
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About
Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.
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About
DACK provides operators with a powerful operator portal to control, customize and manage guest experience, messaging, verification, check-in / check-out, and more. With the DACK app guests can go straight to their room, home, or apartment without having to meet anyone at a front desk or rental office. Through the app guests can check in and utilize a mobile key or key codes for access. With the DACK app guests can learn more about their accommodations amenities, surrounding attractions, stay instructions, and more. DACK’s upsell platform gives operators the option to boost their revenue beyond guest bookings. Obvious extras like customizable check-in times and pet fees can quickly and easily boost your revenue. But why stop there? With our robust upsell platform you can offer private chefs, ski rentals, baby equipment - whatever you think your guests will enjoy.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Hotels looking for a guest messaging solution
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Audience
Hoteliers wanting a platform that helps improve guest experience
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAkia
Founded: 2018
United States
www.akia.com/solutions/guest-experience
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Company InformationDACK
Founded: 2021
United States
www.dackinc.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
OwnerRez
Supported
ASI PMS
Supported
Cloudbeds
Supported
FLEXIPASS
Supported
Infor HMS
Supported
Jonas Chorum
Supported
Knowcross
Supported
Little Hotelier
Supported
Maestro PMS
Supported
Mews
Supported
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Integrations
OwnerRez
Supported
ASI PMS
Not Supported
Cloudbeds
Not Supported
FLEXIPASS
Not Supported
Infor HMS
Not Supported
Jonas Chorum
Not Supported
Knowcross
Not Supported
Little Hotelier
Not Supported
Maestro PMS
Not Supported
Mews
Not Supported
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