Operto Teams

Pros: This software represents for us complete organization and efficiency. It allows for our priority of healthy communication and simply does everything we need in the business of maintaining hot tubs for both private and vacation rental properties.

Cons: It does everything we need it to! For our business model it works really well.

Overall: Operto Teams was the solution we were looking for. It is simple to use, but complex to get the job done. Thoughtfully designed! This software has enabled our business to grow exponentially and with ease. We are so grateful!

Pros: I like that the software is easy to navigate. When creating tasks, rules, the step by step instructions help out a lot.

Cons: Not much dislike. If I had to pick one thing it would be that it needs more features, like inventory.

Overall: I have had a good experience. Support is fast to respond and does a good job explaining how to do or fix anything.

Pros: Jill and her team are always on-hand for support and to provide assistance and/or improvement suggestions.
Constantly improving the product with new innovations.
Automated scheduling makes plannings daily tasks and seasonal projects effortless.
Customizing checklists per property.
Easy to use reporting tools and tracking property maintenance issues.

Cons: There's not much I don't like about this product.
A few design features could be improved upon.

Overall: Overall Operto Team has changed the way we do business and enabled us to have greater control of the operation. We're incredibly happy with Jill and the Operto Teams crew; it's evolved so much over the years and we look forward to seeing continued innovations in the future.

Pros: From the first meeting it was clear to us that Operto Teams would be the perfect fit for our growing business.

Jill and the team are very customer focussed and they have thought of everything to ensure that the software seamlessly reduces the workload by organising tasks and allow our team members to focus on delivering a great customer service.

Cons: When first using the software there can be a lot of information to take in while you are getting used to how things work but the help articles are really good and the team offer a lot of support too.

Overall: Our business has been revolutionised since we started working with Operto Teams. We did shop around but nobody else could offer the range of solutions and the functionality that Operto could. Would recommend this to anyone in our industry.

Pros: Simple to use, efficient support, happy staff! Operto Teams has revolutionised our business and increased our productivity by 90%. The features included work for so many applications, this product would suit so many businesses. It integrates with most channel managers and they were happy to work with our developers to integrate new ones.

Cons: Genuinely can’t think of any cons! The process of setup was flawless and the team have helped us whenever we have had any stumbles along the way.

Overall: Before Operto Teams, we really struggled. Jill and the team have made our lives very easy! Thank you.

Pros: Comprehensive software that handles almost all of our operational needs.
Customizable.
Cost effective.
Works well with our tech stack.

Cons: Though user friendly certain elements can be difficult to learn to navigate.

Overall: Operto Teams is a well rounded cost effective software that assists with our day to day operations. The software is robust and customizable making it one of our most valuables tools in our tech stack.

Pros: Smart system that is easy to set up and quick to master. No jobs get lost and everything is automated.

Cons: Some small location-based features aren't as relevant.

Overall: Operto Teams is the only cleaning/maintenance scheduling integration we trust for our PMS ecosystem. Definitely the best in market.

Pros: Operto Teams is the most flexible solution in the market for helping reduce the disfunction that is managing the back-end of your short-term rental business. I'm continually amazed at the automation that we have been able to provide across the many different locations we've deployed the solution.

We found with other solutions there were always things missing, or a limited set of options, this wasn't the case with Operto Teams. This platform really allows you to structure your backend how you've always wanted to. The few times that we haven't been able to solve our problems the team have been amazing in helping us find solutions or have quickly added the functions we required. We genuinely feel supported by their team knowing we can rely on them to get back to us clearly and promptly even though we're based on the other side of the world!

Cons: We only wish that we had found Operto teams sooner after having wasted a year and a half with our previous provider, with promises that never came true.

Overall: We're extremely happy with our decision to work with Jill & the team at Operto Teams, and now with the additional support from the Operto family we're very excited to see the continued expansion of their product.