FAQs Manager v2 Alternatives

Whale is a knowledge & SOP sharing tool that centralizes all of your standard operating procedures, policies, and tribal knowledge so you can better onboard, train, and grow your teams. Save your team several hours a week by delivering knowledge in their moment of need with our web application, chrome extension, slack bot, and more. 75+ templates and a powerful editor make it easy to get knowledge out of your experts' heads and into a simple and visually attractive hub. Grow your team more quickly by making the knowledge they need flow automatically with assignments, flows, and suggestions. Expert reviews, knowledge gap insights, and reporting dashboards help you understand what's working and what's not. With the Whale browser extension, you can connect Whale to all of your favorite applications to surface relevant content in your team's tools, websites, and portals. The extension works with every web-based app.

Spekit is the only enablement platform that centralizes and automatically surfaces the answers, content, and training sales reps need to thrive - right when and where they need it. Unite your playbooks, resources, training, and sales content within Spekit, and it becomes instantly accessible, shareable, and trackable from any tool or workflow. If your sales reps are there, now your enablement is, too. Meet the enablement experience that sales reps adopt instantly, use constantly, and love deeply. Key use cases: - Sales content management: Centralize, share, track, and analyze sales content. - Knowledge and enablement: Surface playbooks, onboarding, and coaching where reps are selling. - Tool and process adoption: Guide, support, and align reps through tool & process changes. The Spekit difference Infinitely easier creation. Infinitely versatile access. Spekit is a new enablement experience unlocking sales rep potential.

Build exceptional customer experiences with Zendesk. The leading provider of software and solutions for better customer relationships, Zendesk empowers businesses to be more reliable, flexible, and scalable. Its family of products include Support, an integrated customer support solution; Chat, live chat and messaging tool; Talk, call center software; Explore for analytics and reporting; Inbox, shared team inbox; Guide, a knowledge base and self service soltuion; and Connect + Outbound for proactive campaigns.

Replace a multitude of services and apps with a single ecosystem for your business to work in. Explore the tools of Bitrix24 Activity stream, group chat, calendars, workgroups and other collaboration tools at your disposal. Bitrix24 helps you plan and execute your projects on time every time. Available online and on-premise with open source code access. Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more. The world’s most popular free CRM by number of users (12 million companies and growing). Outstanding real time assistance tools that keep customers happy and coming back for your goods or services. Stunningly beautiful websites, landing pages and online stores that can be created by anyone without writing a single line of code. Free domain name and hosting is included. You can use the self-hosted version of Bitrix24 to run on your server.

A clean and easy to understand interface for you to manage your articles. No bloated backend and just the right amount of functionality for a knowledge base. Simple and fair pricing either paid monthly or annually. That's all you need to choose if you need more than our basic plan offers. No hidden fees or add-on pricing. We provide a clean frontend your users will understand. And if you need to change the appearance to match your UI, you can easily use your own styles. Let your customers rate articles and provide feedback on how helpful your articles are. Insert headlines, formatted text, images, videos, lists, code and much more to enrich your articles. Need something private? Restrict your base by IPv4 or password and block the rest of the world. Easily link to your own articles and categories directly in the article editor. Quickly export any article as xlsx file. Plus, you may generate a QR code that points directly to articles.

Present your Confluence content on the web as a beautifully customized help center. Your team can quickly create and customize a help center from Confluence without writing any code. Use custom colors, images, navigation, and layout to create a branded & responsive help experience. Create documentation together in Confluence and present it as a help center, no web server needed. Make the help center part of your unique online presence using custom URLs. Web developers can build custom experiences with full theming control. With the included development tools, you can rapidly create custom sites in your favorite editor using Velocity, HTML, CSS, and JavaScript. The Scroll Apps for Confluence help teams modernize how they author and manage content and documentation, while Backbone Issue Sync for Jira enables project collaboration across departmental and B2B boundaries.

Foam is a personal knowledge management and sharing system inspired by Roam Research, built on Visual Studio Code and GitHub. You can use Foam for organizing your research, keeping re-discoverable notes, writing long-form content and, optionally, publishing it to the web. Foam is free, open source, and extremely extensible to suit your personal workflow. You own the information you create with Foam, and you’re free to share it, and collaborate on it with anyone you want. The editing experience of Foam is powered by VS Code, enhanced by workspace settings that glue together Recommended Extensions and preferences optimized for writing and navigating information. To publish your content, you can set it up to publish to GitHub Pages, or to any website hosting platform like Netlify or Vercel.

Create a chatbot for your website or app in minutes. Customize the style to match your brand and color scheme. Customize every aspect of your chatbot. Choose the color, background, logo and more. Make it your own and embed on any webpage. Embed your knowledge chatbot widget directly in to any Notion page. Ask questions and get answers while you take notes. Chat over multiple documents at once. Add multiple pdf files or text files and get instant answers. Customize your chatbot to your liking. Change the color, add your own logo and more. All your chat history is saved. You can access it anytime and continue from where you left off. Summarize large documents and extract the most important information with a click of a button.

Effortless knowledge management directly within Slack. Build your team knowledge base without ever leaving Slack, with our direct Slack sign-in, handy slash commands and Slack actions. Create handy reference materials by collating multiple sources of data & information on one Kipwise Page. Changes made to source files are updated in real time in Kipwise, too, keeping your knowledge base as up to date as you are. Conduct searches across all your integrations in seconds, saving untold time searching for information across multiple sources. Access your team knowledge instantly, whatever tool or system you’re in. Use our browser extensions and Slack search command to access your team knowledge without interrupting your current workflow. Enjoy real-time collaboration with our easy-to-use web editor, enabling your team to edit the same page at the same time. Turn knowledge sharing into a team objective, with smart, built-in workflows like our internal Q&A feature.

Give your customer messaging experience a human touch. Increase customer satisfaction using a live chat. Beyond chat software, Crisp simplifies your customer support by unifying all the channels of your customer relationship. Your customers benefit from an incredible shared inbox experience. Respond to your website visitors from one solution and reduce your costs thanks to our live chat app! Statistics show that website visitors who receive assistance through a chat are more likely to make a purchase. With our free chat solution, you can send automated messages that create a proactive customer service which converts visitors into opportunities. Think CRM software is about contact management? Think again. Crisp CRM has much more to offer than a simple CRM software. Crisp comes with dedicated features that will help small businesses to automates repetitive tasks to let them close more deals. Get more hot leads straight into your pipeline.

Docuo is an All-in-one tool documentation platform. It is a SaaS platform that helps you to build a great self-service knowledge base for your customers and internal users (public or private knowledge bases). It can Elevate your team's capabilities with one powerful documentation tool. Eliminate fragmented workflows, consolidate tasks, and supercharge efficiency. Benefits of using Docuo: —AI-Assisted Writing：Docuo Copilot automates documentation writing so developers can focus on coding, not writing. —Cross-Team Collaboration: Enable seamless collaboration so your developers and tech writers can co-create stellar documentation with ease. —Easy-to-use Editor: Intuitively embed images, videos, code and more. Customizable blocks make rearranging content effortless. —Hassle-Free Doc Management: Centralize docs for all products enabling effortless version control. —Publish Docs Sites: Docuo handles optimizations for responsiveness, mobile-friendliness and SEO

Generate ready-to-use presentations, one prompt at a time. Turn your ideas into images and mind maps for easy, impactful communication. Get insight, perfect tone, summarize content, and more all in seconds. Create quality content from sentences to articles on topics you need. Turn your outline into beautiful, engaging presentations. Summarize your content into structured mind-maps. We are building AFFiNE to be a fundamental open source platform that contains all the building blocks for docs, task management, and visual collaboration, hoping you can shape your next workflow with us so that you can make your life better and connect with others, too. Rewrite like the professionals, change the tones, and fix spelling and grammar. Memorize and tidy up your knowledge with auto-sorting and auto-tagging. AFFiNE AI is the universal editor that lets you work, play, present, or create just about anything.

With Hypernotes you can finally express your knowledge in a natural way – easy to create, easy to expand, and – maybe most importantly – easy for others to understand. Your notes, tutorials, wikis, intranets, books, scripts, articles, research activities – from now on, they have a new home. Everything is connected. So is your knowledge: It forms a network. With Hypernotes you easily create a semantic network of your knowledge. The result? Less text, but more understanding. When your projects get bigger and more successful, you need your team. That’s also true for knowledge bases. Hypernotes has powerful task management features in place: Share and assign writing-related tasks with your colleagues, friends, and family. Some of the most important steps of the content creation process happen not at your desk – but when you are out there, in the real world.

Shelf frees companies from the complexities of knowledge management with AI, so employees can do a better job and always find the answers they need. MerlinAI actively listens and suggests answers, responses, recommendations and decision tree content to help drill down to the most accurate solution. Remote workers and agents are also free to browse through your company’s entire content library directly in the tools they use most. Shelf modernizes and centralizes the knowledge tech stack, integrating all your sources, then pushing content and answers everywhere your employees work. Companies with distributed workforces are realizing there’s still room for more efficiency. AI-driven Knowledge Management is solving the biggest challenge holding up your people’s progress: finding answers fast so they can move the needle forward.

Get a complete overview of the whole KCS journey, next available steps, dependencies, and achievements, exploring Swarmica development tree that guides you through all KCS techniques and phases. It's easy for agents to search through the available knowledgebase right from the ticket workspace and if such knowledge is missed to capture it immediately with minimal effort. Attach, and detach the tickets associated with the issue documented in the knowledgebase to observe the product patterns and trends. Define performance evaluators and give them a tool to assess the adherence to KCS process and the quality of created articles. Provide feedback to agents and make their personal goals aligned with the organization's ones.

Your favorite software to create Help, policy, and knowledgebase content. Now also on Mac. Easily get started with intuitive authoring based on HTML5 and CSS3. Create Microcontent to fuel next-generation media like AI-powered chatbot engines and more. Effortlessly ingest modern formats like Markdown, and legacy formats like Word and HTML5. Create immersive content using rich media. Make your review cycles seamless with out-of-the-box online review. Manage document versions with leading collaboration and source control platforms. Single-source publishing to any screen, device, and format of your choice. Deliver exceptional and dynamic content experiences with Frameless Responsive HTML5 output. Create and deliver exceptional Help, policy and procedure, and knowledgebase content with Adobe RoboHelp, now also on Mac. Author Microcontent to fuel chatbots, featured snippets in search results, and more.

WackoWiki – Small, lightweight, handy, expandable, multilingual Wiki-engine. It's designed for speed and extensibility. WackoWiki is completely free and open source, and it is BSD licensed. Includes a WYTIWYG editor, easy installer, section edit, thumbnail creation, many localizations, RSS autodiscovery, Links can be CamelCase or freely formed links using an intuitive two-character markup. Compatible with PHP 8.0 - 8.3 and MariaDB / MySQL. On-the-fly correction of punctual typos & spec. characters. Access control through per-page access control lists. Automatic table of contents generation. Page watching & email notification on changes/comments. Powerful diff between revisions.

Never let onboarding, knowledge silos, or context switching slow you down. Use Swimm to create and edit docs that are coupled with your code, auto-synced, and integrated into your workflow. Swimm's language agnostic editor, paired with its Smart Tokens and Snippet Studio is the foundation for modern documentation. Build great media-rich docs coupled with the code. Swimm's Auto-sync algorithm, helps your documentation stay in sync through refactoring and reorganization. You don't have to worry about changing file names, function names, or your implementation. Swimm will be able to keep up with it. Swimm checks your docs as your code evolves, and notifies you if your changes affect your documentation. Access docs right next to the code they refer to. Stay in your IDE and your flow. When you click on a link, your IDE will open a new tab with the documentation perfectly rendered from Markdown.

Go beyond the limits of your traditional knowledge base. Easily capture, deliver and measure knowledge like you never have before with EV Self Help, our employee self-service software. Your users will have a more engaging and dynamic way to leverage knowledge to help themselves, the same way they would interact with a human, with the power of natural language processing (NLP) and contextualization. Our employee self-service software has a drag-and-drop design studio that allows for the quick and easy creation of Q&A decision trees. EasyVista Self Help allows you to upload documents and multimedia, such as videos or images, for an engaging experience that enables users to solve problems on their own. The quickstart feature enables subject matter experts to capture existing knowledge documents by automatically transforming formatted Word and Excel documents into guided knowledge procedures and FAQs.

Document everything. For you, your users and your team. A place to think and track ideas for you & your team. A powerful yet beautifully simple editor that never gets in your way. Embed external web content: videos, code snippets and more. Powerful keyboard & markdown shortcuts to stay productive. Fast, safe, secure and available everywhere. A home for your team, best-practices and thoughts. Draft new changes and collaborate asynchronously. Discuss and review your drafts & changes. Secure and private docs for you and your team. Track everything, view diffs and revert mistakes.

A great knowledge base starts with a great tool. Build an efficient help center in minutes, not months. Quick setup of a customer-serving knowledge base allows for preemptive support, freeing your team from critical cases while increasing customer satisfaction. Manage any number of help centers from one dashboard. Discover the easiest way to start a help center. Concentrate on crafting quality articles rather than fussing over their layout. Enable diverse content, including images, videos, files, and audio. Easily link to other articles in your help center without ever leaving the editor. Receive automatic suggestions from your help center, tailored to the user's current page and behavior. Link and open help center content in the widget without requiring customers to leave the current page. Maintain and organize FAQs in your help center for easy display on your website, replacing static, hard-to-update FAQs.

Almanac is the fastest doc editor ever built. ‍ Free yourself from bad collaboration. Spend time doing, not meeting. Work like the world's most productive people. Work has changed. Your tools should too. So we designed the doc editor you deserve. 2020 brought the future of work roaring into the present. It’s online. It’s distributed. It’s global. And even when we go back to the office, nothing will be the same. Change is scary, but also invigorating. We have the opportunity to reinvent how we work and collaborate in a way that actually works: More inclusive. More creative. More focused on what’s truly important. We’ve redesigned the document editor to move as fast as you. To maximize creative flow and eliminate collaboration overhead. Imagine an experience where you don't need a meeting to get on the same page, because everyone knows the exact status of your work, and what needs to happen next. Where every stakeholder can edit freely and give feedback without overwriting others.

Convert visitors into happy customers by automating communications. Let the bots do the work proactively engaging customers with context-based messages. Empower self-service for maximum customer convenience. Reduce customer service costs with KB tutorials, step-by-step guides, advisory bots and real-time chat. Make every visitor a happy repeat customer. Create unparalleled customer experience through engagement bots, knowledge base, and chat on-demand. Fast-track customer issue resolution with full-featured task management. Keep everything organized and discoverable by your team. Real collaboration in real-time. Automate engagements with your website visitors. Provide on-demand content to your website visitors. Promote your product via targeted engagements. Educate website visitors about your product or services. Provide content management services to your clients. Enhance your client’s lead generation. Improve conversion rate via targeted engagements.

Docsie is an award-winning digital documentation and knowledge management platform based in Ontario, Canada. You can access Docsie through a SaaS web application to create & edit documentation from any location. Then, you can publish content to a dynamic knowledge portal that users can access whenever they need information! Docsie offers powerful business-grade features to write & manage product documentation: - Docsie Pilot onboarding - Custom portal design & optional training for paid plans - Internal & external portal for employees & end-users - Workspaces - Knowledge base analytics & user feedback collection - Free custom domain - Markdown import & export - WYSIWYG Editor - iFrame embed - SwaggerAPI import - Snippet, fragment, document & topic templates - Help center & in-app help interface - Guided tour builder - Version & language management - Webhooks - AI translation & content generation - Project management - RBAC/JWT/SSO for security

Create call scripts to duplicate the success of your best sales people! Agents access these interactive scripts within CRM systems, while the platform captures detailed analytics of paths traversed by your team. Interactively guide call center agents for technical support, business process compliance, telemarketing, lead qualification and more. Deflect incoming calls, improve customer satisfaction (CSAT) through interactive customer self service. Create business process based applications with enterprise data integration. Built on highly advanced Decision Network Architecture (DNA) Yonyx Map View provides a first of its kind solution for creating and visualizing decision tree driven customer interaction flows. Starting from a symptom, a customer can interactively troubleshoot an issue by traversing a decision tree along a given pathway. This helps customers quickly determine the underlying root cause and the corresponding solution.

Knowledge Management leads to better customer service. Resolve customer calls quickly and improve First Call Resolution. Live updates give everyone access to the latest issues. Call Scripting guides you through transactions. Unlock the value of your Enterprise's knowledge. Share the expertise of your subject matter experts. Enable effortless collaboration. SMART analytics allow you to track and optimize your knowledge processes. LearnLode is a SaaS solution that is self-deployed. All resources are designed to be easily created and administrated by your team lead or Operations Manager. This allows you to get started quickly with no set-up or integration charges. Effective Knowledge Management is a critical tool for improving customer service in your contact centre. Empower your agents to deliver excellent results by giving them access to our powerful knowledge base and decision support tools.

In JustClip, you have the flexibility to capture any type of information. Organize it the way you want. Instantly retrieve it whenever you want. Save bookmarks, ideas, book notes, files, task lists, informative articles, audio notes, online video, metadata, location, project documentation, software code, emails and more. Arrange to your heart‘s content using infinite folder hierarchy, clip category, groups, and tags. Stay on top to reduce clutter. Find everything you need quickly, even inside files. JustClip groups and folders can be a private place to think, or a shared workspace for collaboration — you're in total control of who sees what. Invite collaborators to add content, annotate, like and make edits. Manage access with role-based permissions. When you are ready, share your content clips with friends, classmates and colleagues.

Meribook is a powerful online publishing platform that enables content creators to effortlessly turn their knowledge into valuable interactive content and share it with the world. Whether you want to create and sell an online course, collaborate with other authors or convert your free ebook into an attention-grabbing lead magnet, Meribook has everything you need to promote your brand and profit from your content. Effortlessly turn your ideas into shareworthy content with our suite of intuitive electronic publishing tools. Create ebooks, courses, strategy guides and more with the online publishing platform that helps content creators just like you bring their vision to life without the tech headaches.Bring together the expertise and creative talent in your organisation with our industry-leading content collaboration platform.

You can forget ever having to search for missing paper matters and the consequences of lost information, with ManIPulate™ Pro, the leading knowledge management solution, you eliminate risk and enhance compliance. ManIPulateTM Pro is HAL 9000 Systems (Pty) Ltd award winning software, designed to protect you from the high percentage of expensive software deployment failures caused by complexity of applying change to an existing environment. We have learned through experience, in a wide variety of industry, that the success of a new software deployment is almost entirely driven by the simplicity of use and implementation of the software. HAL 9000 Systems (Pty) Ltd have based the development of the ManIPulateTM Pro application on this paradigm and have created a simple rules driven interface that guides the user to create a structured repository of records that are easy to search, navigate and manage.

DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database. It is loved by users for its clean and readable syntax. The ease of maintenance, backup and integration makes it an administrator's favorite. Built in access controls and authentication connectors make DokuWiki especially useful in the enterprise context and the large number of plugins contributed by its vibrant community allow for a broad range of use cases beyond a traditional wiki. Why DokuWiki? DokuWiki is a popular choice when choosing a Wiki software and has many advantages over similar software. Easy to install and use. Low system requirements. Built-in Access Control Lists. Large variety of extensions. Over 50 languages supported. Device independent. Open Source Learn more about DokuWiki features. Use Cases . DokuWiki Hackfest London 2012. Wikis are quick to update and new pages are easily added. Designed for collaboration while maintaining a history of every change

Greater efficiency in the development of manufacturing technologies. In the current economic climate, it is becoming increasingly important to reduce the cost of manufacturing technology development and reduce the time to market for new products. This is especially true for knowledge-intensive high-tech companies such as those in the semiconductor and photovoltaic industries, pharmaceuticals, etc. camLine offers a complete solution with software and services that enable companies to leverage their existing knowledge, optimize their R&D workflow and develop their manufacturing technologies faster and more cost-effective. Through close integration with already available MES, RMS, SPC and other solutions at the customer site, the transition from the initial idea to series production can take place much faster and more seamlessly. To help achieve these goals, camLine offers the Process Development Execution System (PDES), XperiDesk. PDES improves project and technology planning.

Knova is built on a simple design philosophy: streamlining the help desk agent’s job means higher productivity, happier customers and happier staff. Help users resolve issues themselves on-demand, and proactively deliver information about known issues to targeted customers. Your best product experts are often your own customers. Knova incorporates forums to build user-driven knowledge communities. Let users find exactly what they're looking for through intelligent search that speeds issue resolution, whether they're your internal employees or your external customers. It's a much more user-friendly approach than basic enterprise search, FAQs and traditional content management solutions. Knova goes beyond basic search, getting smarter every time you use it. Star ratings and feedback on article quality help ensure users are getting the best advice.

Increase agent efficiency and enable effortless self-service by gathering and sharing relevant and up-to-date knowledge. Streamline support activities and strengthen customer loyalty by delivering the latest product and service information consistently across multiple channels with the SAP Knowledge Central solution by NICE. Convenient self-services through self-service portals, search engines, communities, and other channels. Contextual knowledge support for customer service agents. Built-in reporting to help identify key customer behaviors and search trends. Integration with SAP Service Cloud, enabling fast resolutions. Improve customer satisfaction by providing the right information when and where they need it. Create search-engine optimized content to provide the fastest access to the right information. Increase customer service efficiency by reducing contact volumes. Resolve customer issues faster with intelligent, contextual knowledge management.

Oracle Knowledge Management provides information in an efficient, consistent way across all channels. The solution, with its superior search capabilities, speeds up issue resolution for call center agents and helps customers find the answers they need to increase customer satisfaction and loyalty. Increase the speed at which you develop information to support your customers and call center agents. Create knowledge articles and other materials with an easy-to-use authority tool and rich media support to quickly deliver the most appropriate answers where needed. Gain efficiencies and scale with easy-to-build, point-and-click custom templates that you can use to create announcements, news, FAQs, guides, and more. Use a broad set of content contributors to build the best possible knowledge repository. Let your subject matter experts view, comment on, and approve updates using a workflow engine that efficiently manages the content creation process.

Whether you just need a quick bibliography, you're searching a team library of 20,000 sources, or you want to keep track of notes, Citavi's tools help you work faster and more effectively. Big projects with tons of sources can feel overwhelming. Break your work down into tasks, keep track of important information from your articles, and sift through your sources to find the ones you really need – alone or in a team. Citavi is the only reference management program for teams that gives you the option of storing your information on your own server instead of in the cloud. Individuals can also choose between local and online projects. Citavi automatically creates backups so you never lose your information. Say goodbye to wasted time formatting citations and bibliographies. Citavi offers over 10,000 citation styles: APA, Chicago, MLA, Turabian, etc., etc. Need one that's not there? You can create it yourself or ask us.

Use your consulting IP to win more bids, create thought-provoking content, and enhance knowledge-share. KnowPro's AI analyzes your unstructured project files (PDFs, Excel, Word docs) and generates concise "Recollections" - summaries of project timelines, workstreams, and key learnings. These insights are stored in a searchable, firm-wide knowledge base. For bid writing, quickly find relevant examples and proof points from past projects to strengthen proposals. Impress clients with targeted, substantive responses while saving time. Elevate thought leadership by generating unique insights from your knowledge-base to instantly create authoritative whitepapers and sector outlooks that affirm your domain expertise. Improve learning and development by making project learnings accessible to all consultants. Integrate KnowPro with your LMS or into your early-career learning pathways to improve your EVP & future-talent pipeline! Visit our website for a clickable demo!

The first generation of internal communication tools made it easy to chat with co-workers about anything, but it’s easy to become overwhelmed and inefficient on those platforms. ProProfs Collaborate facilitates calm knowledge exchange that goes far beyond chatting. Set up Q&A discussions and chats that are organized to improve your team’s learning and knowledge exchange. Eliminate digging through docs, emails and lengthy chat threads. Private or public groups enable members to communicate, collaborate, ask and answer questions. Company knowledge exchanges are easy to review and fully searchable. Question & answer software organizes knowledge via threads and topics and keeps the best answers to the top of each Q&A. Reduce the noise by separating chat from Q&A sections.

WebFirst is RTI's eCRM module for use by customers and partners. This web interface enables your customers to access a knowledgebase of resolutions to common problems, check the status of open incidents, and report new incidents to support. It facilitates communication, expedites reporting, and provides access to information and help during both business and non business hours without the expense of hiring additional personnel. Appropriate permissions allow authorized customers controlled access to a subset of the information that is available to internal personnel. You can control what they can view and update. Display their own open and recently closed incidents to review their status and optionally enter an activity or message regarding the incident. Download documents, files, fixes, etc that you have made accessible through the File Download Manager feature of CustomerFirst.

Qiqqa keeps all your PDFs secure and makes them instantly accessible and searchable across all your devices. Automatic identification, tagging and categorization of your PDFs means you never have to go hunting for that missing paper again. Capture all your tags, comments, highlights and annotations while you read your PDFs inside Qiqqa, online at your workstation or offline on the go. Then when you want to review what you have read, use powerful annotation reports so you never again forget those important snippets of information. Qiqqa guides you through your literature by understanding your research niche. It then highlights the most specific and the most influential papers in that niche. Qiqqa also lets you find what next to read by following citations, authors and keywords. Using Qiqqa's themes and annotation reports, you are literally presented with everything you should cite in each section of your paper.

Ask any natural language question and get a concise ChatGPT-like answer. No time-consuming keyword searches across multiple sources or skimming long articles. ASK's tag-less AI technology analyzes customer communications, revealing the customer voice in one sentence insights that show you what to focus on. We follow best-in-class security practices to ensure that your data is completely protected and in line with your privacy policies. We'll have you up and running in hours, no tagging, ontologies, or content mapping. Our AI does it all. We integrate with communication tools, workspaces, project management platforms, customer ticketing systems, knowledge-bases and more. Whatever you use, we've got you covered.

A modular, intuitive, and responsive editor, with a large suite of AI features to create and maintain knowledge base content. Efficient no-code publishing workflow, so you can publish user docs, step-by-step guides, and FAQs in seconds. On-brand, straight out of the box, with subtle, considered styling options that provide a stripe-level impression.

Wannadocs was designed as a content creation platform with endless categories and a user-friendly editor. We have a built-in basic metrics for articles so that you will always know which articles your customers need. Nested articles with unlimited deep, combined with powerful search and multi-language support. We value diversity! Upload a logo, change the main color, or upload your own CSS to make your product docs unique. Intelligent search that works outta the box.

Public help center or docs page with your own domain, custom appearance and SEO optimization. Install the widget on your website so users can get their answers in context. HelpKit is the easiest no-code solution to create a knowledge base your customers will find amazing, use Notion as a CMS to write your docs. Notion provides a great editing experience and all of your company's docs are probably written there anyway. Make use of Notion's real-time collaboration features and work on your articles together, your changes are automatically updated. HelpKit is optimized for SEO so that search engines easily find your website, and load up to 100x faster than default Notion pages. Your articles look like a professionally created website with your brand instead of the default Notion page.

A complete platform with Widgets, Knowledge Base, CMS, contact forms & hundreds of features designed to help your business succeed. Write and deliver on-the-spot answers for your business. Our knowledge base platform will allow your customers to search and explore how your online business works. A widget that acts as a portable knowledge base that you can install anywhere on your website. Allows your customers to search from your knowledge base, contact you, and much more.

MediaWiki is a collaboration and documentation platform brought to you by a vibrant community. The MediaWiki software is used by tens of thousands of websites and thousands of companies and organizations. It powers Wikipedia and also this website. MediaWiki helps you collect and organize knowledge and make it available to people. It's powerful, multilingual, free and open, extensible, customizable, reliable, and free of charge. Find out more and if MediaWiki is right for you. Set up and run MediaWiki. Download, install and configure MediaWiki. Add functionality by installing extensions. Problems? See Errors and symptoms and FAQ. Don't own a server? See Hosting services. Get professional development and consulting. Join MediaWiki Stakeholders user group. Learn how to navigate. Learn how to edit a page. Learn more about reading, editing, and personal customization. Develop and extend code. New to development? Start coding

Onboard new team members easily through internal guides, resources, and checklists. Give new team members a leg up getting to know your product, best practices, and culture. Whether your team are seasoned remote workers or new to working from home – Outline is a great place to keep your team’s shared knowledge accessible, searchable, and coordinated. Don't lock away your company handbook in a PDF document hidden on a shared drive. Make it accessible, searchable and easily updatable so everyone can find the information they need. Outline is fast, really fast. We’ve worked hard to ensure millisecond response times – documents load instantly, search is speedy and navigating the UI is snappy. The Outline editor has been designed from the ground up to be easy to use, but powerful. Reading and writing docs should be enjoyable.

Check out what has been done or changed by collaborators. Work must go on, never go back. For distributed teams, processes are much more important than results. It's easier to follow up on changes. Additor supports various formats of content and follows natural knowledge workflow. Take advantage of the integration and compatibility. You don't need hundreds of unnecessary functions. Our editor focuses on fundamentals. You can deal with various contexts according to projects or teams. Additor supports the basic structure of your organization or projects. Members can join the channels that matter to one's workflow or leave them if needed. When you need to limit access or permission, make private channels and keep them secure. Inter-organizational collaboration is getting common. Just deal with it with the right tool. We often collaborate with clients, freelancers, or partners, and you can invite them as guests.

Highly customizable all-in-one Customer Support and Feedback Software available in SaaS and On-Premise. - Community Feedback Software Helps to collect, organize, manage incoming feedback and feature requests. Smart voting and the commenting system helps to get insights for creating product development roadmaps. -Help Desk with Ticketing Feature-rich ticketing help desk system allows you to manage tickets with the help of customizable statuses, tasks, private notes, comments, reports, and Kanban Boards. Smart system automation and notification rules allow to facilitate the workload on your support team and cut expenses. Insightful Reports and Analytics system help to estimate the efficiency of your support team and analyze your customers' experience. - Knowledge Base Software Improve customer self-service by organizing FAQs and documentation system around your products or services. Embed knowledge base widget on any page of your website, or in a Chatbot.

Create, edit and share articles with your team members. Drag and drop documents or link to your G Suite content and more. Store all of your articles and files in one place. Create organized collections and improve visibility through tags. Share articles and files with your team through Slack. Get started by downloading Papermind and then sign in with Slack. Create beautiful articles using our simple text editor. Use the formatting toolbar to apply styles, links and more. Create a great reading experience for your team. Drag and drop in images, link to files and external links and more. Create powerful associations between articles by adding tags. Use tags to build powerful collections of content. Simply drag all your files, documents or media into Papermind at once. We’ll handle the rest. The global search will index all of your content. Simply type in a keyword to discover your files, media and links.

Yext (NYSE: YEXT) helps organizations answer every question about their business. Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings, Pages, Reviews, and Search — to deliver relevant, actionable answers wherever customers, employees, and partners look for information. For over 15 years, thousands of companies worldwide have trusted Yext to create seamless content-driven experiences at scale across search engines, websites, mobile apps, and hundreds of other digital touchpoints. Learn more at yext.com.