Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more.
The support system for B2B companies. Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Zunoy Knowledgebase
Zunoy Knowledgebase is a documentation tool for teams that need to keep product, technical, and company information organized in one place. It can be used for API documentation, FAQs, user guides, tutorials, release notes, and internal documentation.
Users can create and update articles with a rich text editor, organize pages into categories, and connect related content through page links. Search helps users find information without going through the documentation manually. Teams can also use version control to keep track of changes and manage different versions of their documentation.
Access controls help manage who can view or edit content, while templates can be used when creating similar types of articles. Zunoy Knowledgebase also includes AI-assisted features, analytics, feedback, and custom branding options.
It can be used for customer-facing help content or as an internal knowledge base for product teams, developers, support staff, and other employees.
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Skarpline Collaboration Platform
Organize and streamline all your communications into a single application. Add your articles, spreadsheets and files to Skarpline. Integrate your favorite project management applications and enjoy working with visual cards in a new and intuitive way. Share everything by simply dragging and dropping it to a person or group in your contacts. Work with unlimited number of internal team members or external contacts. Skarpline makes collaboration smart and easy. Break down work silos. Add your files and links to the same document folder. Group your Twitter cards in a social media folder. Simply drag a card to a folder and create folders inside folder where needed. The flexibility and power is all yours. Increase your team productivity with Focus Mode. Skarpline mutes all cards and users for a specific time-period allowing you to focus on getting important work done. Excellent for agile practitioners and people using the pomodoro technique.
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Eniston
A clean and easy to understand interface for you to manage your articles. No bloated backend and just the right amount of functionality for a knowledge base. Simple and fair pricing either paid monthly or annually. That's all you need to choose if you need more than our basic plan offers. No hidden fees or add-on pricing. We provide a clean frontend your users will understand. And if you need to change the appearance to match your UI, you can easily use your own styles. Let your customers rate articles and provide feedback on how helpful your articles are. Insert headlines, formatted text, images, videos, lists, code and much more to enrich your articles. Need something private? Restrict your base by IPv4 or password and block the rest of the world. Easily link to your own articles and categories directly in the article editor. Quickly export any article as xlsx file. Plus, you may generate a QR code that points directly to articles.
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