Alternatives to Eniston

Compare Eniston alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Eniston in 2024. Compare features, ratings, user reviews, pricing, and more from Eniston competitors and alternatives in order to make an informed decision for your business.

  • 1
    Klyck

    Klyck

    Klyck

    Klyck is your go-to content solution for organizing, finding, and sharing information. Centralize your team's knowledge, provide quick and easy access to all your content. Customize pages tailored for every situation to save time, money and endless email threads. By bringing your content and knowledge together, Klyck helps you find what you need, when you need it. With analytics, gain a clear picture and improve understanding of content performance, customer engagement, and sales user activity for sales and marketing leaders with superior data-driven strategic solutions.
    Starting Price: $9/month/user
  • 2
    Document360
    Document360 is an AI-powered knowledge base tool designed for internal and public Knowledge bases. It is a SaaS platform that helps you to build a great self-service knowledge base, FAQ pages, User manuals, Product documentation, software documentation and more. It has smart AI features like AI-powered search, AI tag manager, AI description generator, uncompromised authoring experience, customization, real-time analytics, and enterprise-grade restore, back-up and versioning functionalities. Now, with an additional add-on feature, you can generate API docs for internal and external users using your API definition files for developers. Benefits of Using Document360: - Smart instant search: Google-like search for quick help and dynamically look for the most relevant help articles. - Built-in analytics: This feature filters data and provides the report to derive actionable data and insights. - Integrations: Document360 works seamlessly with third-party
    Leader badge
    Starting Price: $149.00/month/billed annually
  • 3
    Noodle

    Noodle

    Vialect

    Noodle is the all-in-one enterprise platform that removes the stress of working across emails, file servers, task managers, spreadsheets, chats, meetings, etc. Teams that use their Noodle communicate better and are more productive. Your people will see where everything is, understand what everyone is working on, all while improving the company culture. Features Cloud or On-Premise Options Fully Customizable Design Build Sites in Minutes Regularly Updated With New Features Flexible Password Controls Drag and Drop Features/Post Track Views of Content Unlimited Colors/Skins Create Polls/Surveys Sync with Active Directory 11 Supported Languages Built In Block Text Editor Follow Co-Worker’s Statuses Create Custom Workflows Embed Video and Photos Easily Archive Content Video Conferencing Build E-Forms and Reports Merge Multiple Calendars Optimized For Speed All Applications Included View Personal User Statistics Personal Digital Workspace Etc
    Starting Price: $200 per month
  • 4
    Product Fruits

    Product Fruits

    Product Fruits

    Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard users and show them how to derive value from your product. Increase adoption, conversion & retention with: Interactive product tours & walkthroughs for guiding users step by step Hints, beacons & tooltips for highlighting new features, delivering tips & providing contextual support Onboarding checklists for showing users progress of their onboarding journey Announcements for publishing important news directly in your application Feedback widget to make it easy for users to report bugs and share ideas Life Ring Button for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget Knowledge base for allowing users to solve problems without having to contact your support Custom events for triggering flows based on user behavior Segmentation for tailoring experiences to personas Analytics to understand user behavior
    Leader badge
    Starting Price: $79 per month
  • 5
    Wisdom Share

    Wisdom Share

    Mentor Resources, Inc.

    Wisdom Share, a cloud-based mentoring solution, has an array of features such as self-directed matching, user-action plans, event tracking, and matching algorithm. Wisdom Share enables users to match mentors and mentees based on skills and other related factors. Wisdom Share enables users to outline learning objectives, enable communication between members, and enable administrators to build an online library for the storage of documents and course content. Harnessing two decades of mentoring experience into one easy-to-use mentoring platform, Wisdom Share smartly pairs each mentee with the ideal mentor and tracks their results. You’d like something to fit your culture, your internal language and your focus but need something that will scale. ​ Easy to use and easy to manage, Wisdom Share has all you need to design, launch and scale a mentoring initiative that delivers results.​
    Starting Price: $5,000 year
  • 6
    HelpKit

    HelpKit

    HelpKit

    Public help center or docs page with your own domain, custom appearance and SEO optimization. Install the widget on your website so users can get their answers in context. HelpKit is the easiest no-code solution to create a knowledge base your customers will find amazing, use Notion as a CMS to write your docs. Notion provides a great editing experience and all of your company's docs are probably written there anyway. Make use of Notion's real-time collaboration features and work on your articles together, your changes are automatically updated. HelpKit is optimized for SEO so that search engines easily find your website, and load up to 100x faster than default Notion pages. Your articles look like a professionally created website with your brand instead of the default Notion page.
    Starting Price: $19 per month
  • 7
    phpMyFAQ

    phpMyFAQ

    phpMyFAQ

    phpMyFAQ is a mobile-friendly, feature-rich, scalable open source FAQ web app for PHP 7 and PHP 8. phpMyFAQ is a mobile-friendly, multilingual, scalable, completely database-driven FAQ software and offers the following features, from single FAQ sites up to enterprise ready integrations. You can administrate your users, groups, news, categories, FAQ records, attachments, comments, glossary items, stop words in the password protected administration backend. You can assign permissions to users and groups, you can create users and user groups with permissions and category and even record restrictions for viewing and creating/editing content. It's even possible to secure the whole FAQ frontend. Your users can easily find questions and answers using the search feature with search in all languages or in one category. You'll also get a list of the most popular searches and you get a graphical report. By using Elasticsearch you greatly improve the search experience for your users.
  • 8
    DoyleSoft

    DoyleSoft

    DoyleSoft

    We pioneered the world's easiest to use Knowledge Base software. The peace of mind a Knowledge Base program can bring you may be more affordable than you might think. Rapidly search through hundreds of articles (stored in one or more databases) for the information you need. Easily annotate Knowledge Base articles. Track the use of Knowledge Base articles. Distribute your knowledge base articles to employees within your company or to customers/clients. Network ready. Integrates well into your existing network. Open database design. Your data is your data. Period. Flexible licensing. Fully licensed for up to twenty computers. Work offline. No Internet connection required. Print articles with ease. Customizable categories, users, and layout. The world's ONLY "easiest to use" Knowledge Base. Inexpensive. We truly do have the most affordable knowledge base software available, anywhere. No risk.
    Starting Price: $29.95 one-time payment
  • 9
    SupportHero

    SupportHero

    SupportHero

    Whether you need an internal system for Knowledge Management or something as simple as an FAQ for customers, Support Hero delivers. Empower your staff with a sophisticated playbook or provide unprecedented support to customers. Support Hero will give you an elegant and easy to manage Knowledge Management Solution. Support Hero comes with a full knowledge base portal out of the box. The embeddable widget and portal share the same content, so no need to update in two places. The look and feel is extremely customizable and can be configured to run on your own domain. The Support Hero widget is easily embeddable inside your website or web application. It is customizable and shares the same content from the knowledge base portal. Use our contextual content feature to provide the best articles based on which page the user has navigated too. The widget is embedded with a very simple javascript snippet.
    Starting Price: $49 per month
  • 10
    Hypernotes

    Hypernotes

    Axonic Informationssysteme

    With Hypernotes you can finally express your knowledge in a natural way – easy to create, easy to expand, and – maybe most importantly – easy for others to understand. Your notes, tutorials, wikis, intranets, books, scripts, articles, research activities – from now on, they have a new home. Everything is connected. So is your knowledge: It forms a network. With Hypernotes you easily create a semantic network of your knowledge. The result? Less text, but more understanding. When your projects get bigger and more successful, you need your team. That’s also true for knowledge bases. Hypernotes has powerful task management features in place: Share and assign writing-related tasks with your colleagues, friends, and family. Some of the most important steps of the content creation process happen not at your desk – but when you are out there, in the real world.
    Starting Price: Free
  • 11
    Hudu

    Hudu

    Hudu

    Hudu organizes, stores, and encrypts client passwords alongside the rest of your documentation. Hudu allows you to connect assets and articles with powerful relationships, and a state-of-the-art relationship mapper. Set up processes and process templates to easily manage and track progress of checklist workflows. IT can be complex, so we have designed Hudu from the ground up to be fully customizable. Files and passwords are stored with AES 256-bit encryption on servers that you control. Users can enable multi-factor authentication for more protection and administrators have the option to enforce it. Protect your data with the ability to limit hours employees can log in and view data, as well as the types of data they can view and edit. Share passwords through a branded portal to your clients, easily, and securely.
    Starting Price: $31 per 3 users per month
  • 12
    JustClip

    JustClip

    JustClip

    In JustClip, you have the flexibility to capture any type of information. Organize it the way you want. Instantly retrieve it whenever you want. Save bookmarks, ideas, book notes, files, task lists, informative articles, audio notes, online video, metadata, location, project documentation, software code, emails and more. Arrange to your heart‘s content using infinite folder hierarchy, clip category, groups, and tags. Stay on top to reduce clutter. Find everything you need quickly, even inside files. JustClip groups and folders can be a private place to think, or a shared workspace for collaboration — you're in total control of who sees what. Invite collaborators to add content, annotate, like and make edits. Manage access with role-based permissions. When you are ready, share your content clips with friends, classmates and colleagues.
    Starting Price: $3 per month
  • 13
    Wannadocs

    Wannadocs

    Wannadocs

    Wannadocs was designed as a content creation platform with endless categories and a user-friendly editor. We have a built-in basic metrics for articles so that you will always know which articles your customers need. Nested articles with unlimited deep, combined with powerful search and multi-language support. We value diversity! Upload a logo, change the main color, or upload your own CSS to make your product docs unique. Intelligent search that works outta the box.
    Starting Price: $29.99 per month
  • 14
    PHPKB

    PHPKB

    Chadha Software Technologies

    PHPKB IS A KNOWLEDGE MANAGEMENT SOFTWARE THAT ENABLES ORGANIZATIONS TO LOCATE, CAPTURE AND SHARE INFORMATION SEAMLESSLY WITH CUSTOMERS, EMPLOYEES, AND STAKEHOLDERS. PHPKB knowledge management software improves staff efficiency, customer satisfaction, and business service quality. With unique features like LDAP support, open-source code, multiple admin user levels, web-based content creation, document management, and versioning; it makes publishing, sharing, and collaborating on knowledge easy. PHPKB provides a world-class authoring experience and can be customized to meet the needs of small to large-scale enterprises. It is the fastest, smartest way to share and manage your knowledge base content. Use it to share knowledge with others, publish and manage articles, white papers, user manuals, business processes, FAQs, online help, APIs, and any other type of information.
    Starting Price: $25/month
  • 15
    ProProfs Knowledge Base
    ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.
    Leader badge
    Starting Price: $6 per user per month
  • 16
    KnowledgeBase

    KnowledgeBase

    LiveChat Software

    Smart Knowledge Base to support your customers and agents. Help your LiveChat agents and website visitors at the same time. The Internal Widget makes it easy to access your team’s know-how right in the LiveChat app. The public Help Center provides round-the-clock self-service for your customers on the website. Scale your support with a customized, mobile friendly Help Center where customers can find answers on their own. Our AI will help answer your customers’ questions by suggesting relevant articles to insert into the chat. Click and done. Build a public Help Center in minutes and let customers find answers to common questions, on any device. Connect with LiveChat to provide agents with help resources when they are chatting with customers. Let us suggest you relevant articles based on the customer’s question for faster communication. Fulfill gaps in your content and Improve articles using customer feedback. Google Analytics included.
    Starting Price: $39 per month
  • 17
    Talisma Knowledgebase
    Talisma Knowledgebase empowers your customer service staff by providing instant access to critical knowledge at the heart of your operations, reducing operational costs and improving business efficiency and growth. With Talisma Knowledgebase, service and support groups can continually capture, create, and refine knowledge solutions as part of their daily workflow. As solutions are approved and published to the knowledgebase, they become immediately available for shared use across functional areas and multiple channels, including phone, email, chat, and the Web. Users can easily tailor content delivery to different audiences using content rules and branded knowledge article templates. Easily track and report on knowledge articles accessed, categories of knowledge used, questions asked that did not result in a correct answer, customer satisfaction levels, and much more. In addition, detailed information about each knowledgebase visitor’s query is logged in the contact record.
  • 18
    Heroic Knowledge Base
    Heroic KB helps you create a beautifully designed, searchable knowledge base in minutes. With instant search, article analytics, user feedback, email reports and more. Heroic Knowledge Base provides a curated knowledge base experience for you and your visitors. Our knowledge base offers a modern design that will style your articles and make it look professional without any design skills. Need to customize it? No problem, you'll find several customizable options to reflect your brand. Category organization and powerful search make it easy to find answers you're looking for. Heroic KB offers instant answers to your customers. They will love getting help without having to wait for a response from you or your team. Not every visitor knows what they're looking for. Heroic KB's instant search makes suggestions as they type.
  • 19
    WP Docs

    WP Docs

    WP Docs

    Imagine having all of your FAQs, tutorials and company policies well documented in a single place. Your support teams will only need to quickly share a URL to explain a complicated question. Most customers would rather find their answer immediately rather than having to create a support ticket and wait for a reply. Help them succeed and reduce support costs with self-help articles and tutorials. Having valuable relevant content on your site sends a positive signal to the Google search engine. How-to articles and FAQs will improve your website ranking and will get your site in front of more potential customers. In today's technology-driven society, transparency across popular devices is crucial. wpDocs automatically optimizes your documentation for display across desktops, laptops, tablets, mobile devices and more. wpDocs takes the complexity out of document collaboration.
    Starting Price: $49 per year
  • 20
    KnowledgeOwl

    KnowledgeOwl

    KnowledgeOwl

    Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer satisfaction. And if you do need us, our friendly support team is always here to help you get the most out of your KnowledgeOwl subscription. Our customers' favorite features include: - Full Branding and Theming Control, plus private domain at all subscription tiers - WYSIWYG Editor plus the ability to edit source HTML - Embeddable contextual help widget to surface your knowledge base content in your site or app - Flexible Table of Contents organization and navigation - Advanced Security and Restricted Access options - All themes are mobile responsive out of the box - ElasticSearch-based search functionality - Glossary with automatic highlighting and pop-over definition of glossary terms
    Starting Price: $79.00/month/user
  • 21
    HelpLook

    HelpLook

    HelpLook

    Experience document-based AI customer service and AI search services, let AI understand your business better. Save labor costs and easily build a professional help center (supports multi-terminal adaptation). Support custom domain name and SEO configuration, provide personalized configuration with real-time preview, and enhance brand building. Directory interaction is simple and elegant, content status is clear at a glance, and document management is easier WYSIWYG rich text editor, supports inserting and editing multiple elements, and automatically saves edited content
    Starting Price: $7/user/month
  • 22
    Superpowered AI

    Superpowered AI

    Superpowered AI

    Superpowered AI is an end-to-end knowledge retrieval solution purpose-built for LLM applications. We turn complex infrastructure into a few API calls. Give your LLMs access to private information that wasn’t in its training data, like internal company documents. Store old messages in a Knowledge Base and retrieve the most relevant ones each time the user sends a new message. Reduce hallucinations by putting relevant factual information directly in your prompts and instructing the LLM to only use the information it’s been given. Using a knowledge retrieval solution like Superpowered AI lets you retrieve the right information and insert it into your LLM prompts, enabling you to deliver highly relevant responses to your users. Create a knowledge base directly from local files and folders, or from a URL, and query via REST API, all in less than 10 lines of code. State-of-the-art multi-stage knowledge retrieval pipeline to give you the most relevant results.
  • 23
    Helpie

    Helpie

    Helpie WP

    Modern WordPress knowledge base wiki plugin. Control who can view, can edit, can publish or can approve. Makes it easy for anyone to contribute, be it your team or your community. Organize without breaking a sweat and share with your favourite people. Find what people view, search for, like, dislike and more. Helpie makes the tedious part of your work fun, be it, creating product documentation, team collaboration, starting your own wiki community. Let your users add / edit content right from the frontend. See your revision history, jump to a revision and take actions. Style your docs with Helpie’s inbuilt styling or use the amazing Elementor page builder. Get user feedback via votes and comments. Add added tag and updated tag to keep your docs upto date. Create wiki articles to be shared within your team. Work together to improve your collective knowledge. And using versioning to keep your articles upto date.
    Starting Price: $69 per site
  • 24
    Heyday

    Heyday

    Heyday

    Heyday is an AI-powered research assistant that resurfaces content you forgot about with enhanced search results, article overlays, and a knowledge base that fills itself. You waste 20 minutes looking for an article you read in the past, but you can't find it and your best ideas never develop. Heyday automatically saves pages you visit and resurfaces them alongside relevant results. Surface content from past research alongside Google results. No more struggling to remember where you saw something. Heyday resurfaces documents, messages, files, newsletters, notes, presentations, spreadsheets, tweets, and more. Install our extension and integrate your apps. Then Heyday will resurface content you forgot about in seconds. Heyday encrypts your data so you’re the only person who sees it. Heyday is a $10/month paid-only product. Our only incentive is to protect your privacy. Fast and easy setup, 14-day free trial, no credit card required.
    Starting Price: $10 per month
  • 25
    Outline

    Outline

    Outline

    Onboard new team members easily through internal guides, resources, and checklists. Give new team members a leg up getting to know your product, best practices, and culture. Whether your team are seasoned remote workers or new to working from home – Outline is a great place to keep your team’s shared knowledge accessible, searchable, and coordinated. Don't lock away your company handbook in a PDF document hidden on a shared drive. Make it accessible, searchable and easily updatable so everyone can find the information they need. Outline is fast, really fast. We’ve worked hard to ensure millisecond response times – documents load instantly, search is speedy and navigating the UI is snappy. The Outline editor has been designed from the ground up to be easy to use, but powerful. Reading and writing docs should be enjoyable.
    Starting Price: $10 per month
  • 26
    FAQs Manager v2
    DMXReady FAQs Manager v2 gives website owners an easy way to add, edit, and manage their own FAQs section. Anyone can access FAQs Manager through a standard web browser like Internet Explorer, change the content, and update the FAQs section of the company website - no web design skills needed! Check out how DMXReady FAQs Manager v2 will make website management so much easier. Website owners can create more than one FAQ section on the same website. Easily plugs into DMXReady CMS v2 through the Dashboard - no need for additional scripts. Full database integration with other v2 applications. Built-in code editors mean you can make changes directly to the code without using Dreamweaver or some other HTML editor. Add images, documents, and multimedia directly to each individual FAQ for so you can add visual cues and supporting information. More flexibility, so you can go beyond FAQs to create Tech Notes, User Guides, Knowledgebases, and more.
    Starting Price: $95.00/one-time
  • 27
    Korra

    Korra

    Korra

    Leverage the full potential of your content with a private ChatGPT-like support platform. Korra revolutionizes the way customers access support by leveraging advanced NLP to understand complex queries and provides context-aware, accurate results sourced only from your own content. Customers can expect spot-on answers, highlighted or time-stamped right in the results. Experience a smarter, more efficient, and continuously improving AI knowledge base that keeps pace with your organization's ever-evolving needs. Set up your automated, confidential AI knowledge base in seconds. Korra supports all file types, including video, and securely learns from only the files you share. Customize, brand, and launch your AI chat support experience in seconds. With 3 powerful deployment options, customers can access Korra from any device, at any time, and in whichever way they want. Traditional knowledge base search appearance with a dedicated support URL.
    Starting Price: $99 per month
  • 28
    SlimWiki

    SlimWiki

    SlimWiki

    Wikis don’t have to be ugly, complex and hard to manage. Welcome to the future of the Wiki. Simple, versatile and powerful features and incredibly low friction content creation mean that your team spend their time focussing on your business. We have thought carefully about design so you don’t have to. You need only focus on your content, we make it look amazing. Simple drag/drop placement and layout of images and files helps you produce rich, useful content easily. Every change made is stored so it is easy to compare pages, quickly see who made which changes and revert changes. Your data is secure, backed up and exportable at all times. Content can be visible to your whole company, restricted to a specific Team of people or visible only to the content creator. Careful optimization of the user experience and fast performance means a low barrier for content creation and editing. SlimWiki looks stunning on desktop, tablet or phone. Our fully responsive design adjusts perfectly to screens.
    Starting Price: $20.00/month
  • 29
    OpenFox

    OpenFox

    OpenFox

    The quick and effective set up of our national knowledge base was made possible by the simplicity of the openfox.io platform. Don't get lost in your data. Give your organizational knowledge a central home and utilize what you know effectively in your business processes. Our experts will help you navigate your knowledge complexity in the most impactful way. Start understanding instead of putting all your energy into organising and searching. Empower your employees with what they need to know, monitor with permissions and auditing capabilities. Collaborative writing, powerful editing, multi-lingual out of the box. Easily find what you're looking for by combining your structured and free form knowledge. Desktop, full mobile support & compatibility with accessibility requirements.
  • 30
    Papyrs

    Papyrs

    Stunf

    The easiest way to create an online intranet for your company​. A modern take on the company intranet, internal wiki & knowledge base. Easily create a portal with drag&drop and share knowledge, notes, news, forms, files, projects, discussions and docs. Work better together with colleagues or clients, even when working remotely. Join thousands of companies already using Papyrs! You're moments away from having a user-friendly intranet for your company. 14 day free trial. No commitments, pick any plan later. Affordable pricing without the worry of rising software bills with our unlimited plans. Add widgets for everything to your pages, like polls, embeds, checklists, forms, videos, tables, files, calendars or badly lit office party photos. Unlike traditional corporate intranets, there's no need for IT to customize it the way you want. Lightweight, but flexible.
    Starting Price: $99.00/month
  • 31
    Deckard

    Deckard

    Deckard

    Access relevant and up-to-date information on your software, where you really need it. Access the entire project knowledge from all your tools, in one smart platform. Find out the "who", "what", "when", "where" and "why"" for each part of your software. Save your documentation or ask a question in easily consumable cards. Clarify stuff with your teammates like you normally do. With Deckard, there are no outdated team wiki pages! With its full IDE integration, Deckard shows you all the information about a piece of code. Onboarding of new developers has never been this brilliant! This technology is successfully used in YouTube services. Marketing strategy with the use of this technology can promote the video or channel of each user very fast and high quality. Among all your software tools with a truly smart (NLP-based) search algorithm. Notes and chat become code documentation. We hate wikis as much as you do.
    Starting Price: $9.99 per month
  • 32
    LabiKnow

    LabiKnow

    LabiKnow

    Let LabiKnow Knowledge base deal with your customers' questions and issues 27/4. Deliver outstanding self service customer support. Knowledge base comes with an easy to use online editor which allows to create interactive content for the end user. Add photos, videos, tutorials, call to action buttons, highlight important parts, add code examples. Cross platform on desktop or mobile device your customers will be able to find answer to their questions, solutions to their issues or contact you via ticket(email). Labiknow help center software make it easy to customize design up to your brand preferences. Helps you reduce number of incoming customer support requests by up to 80%. Why bother answering frequently asked questions, copy and pasting the same information to the chat or ticket when you can let your customers help themselves. No need to setup difficult chatbot sequences. Let users find information by easily enter search keywords or phrases on the help widget.
    Starting Price: $39 per month
  • 33
    AFFiNE AI

    AFFiNE AI

    AFFiNE

    Generate ready-to-use presentations, one prompt at a time. Turn your ideas into images and mind maps for easy, impactful communication. Get insight, perfect tone, summarize content, and more all in seconds. Create quality content from sentences to articles on topics you need. Turn your outline into beautiful, engaging presentations. Summarize your content into structured mind-maps. We are building AFFiNE to be a fundamental open source platform that contains all the building blocks for docs, task management, and visual collaboration, hoping you can shape your next workflow with us so that you can make your life better and connect with others, too. Rewrite like the professionals, change the tones, and fix spelling and grammar. Memorize and tidy up your knowledge with auto-sorting and auto-tagging. AFFiNE AI is the universal editor that lets you work, play, present, or create just about anything.
    Starting Price: $6.75 per month
  • 34
    Oracle Knowledge Management
    Oracle Knowledge Management provides information in an efficient, consistent way across all channels. The solution, with its superior search capabilities, speeds up issue resolution for call center agents and helps customers find the answers they need to increase customer satisfaction and loyalty. Increase the speed at which you develop information to support your customers and call center agents. Create knowledge articles and other materials with an easy-to-use authority tool and rich media support to quickly deliver the most appropriate answers where needed. Gain efficiencies and scale with easy-to-build, point-and-click custom templates that you can use to create announcements, news, FAQs, guides, and more. Use a broad set of content contributors to build the best possible knowledge repository. Let your subject matter experts view, comment on, and approve updates using a workflow engine that efficiently manages the content creation process.
  • 35
    Sense

    Sense

    Sense

    It is extremely important for teams to quickly access any customer-related data from one space. With Sense you just need to connect your customer support platforms and all customer support data across all the apps you use will be automatically organised, categorised, tagged and interconnected. A document or help article is never a single thing anymore. Sense will look across all the services from your team and find related resources and discussions for any kind of source you have to support your customers. Don't worry about missing important information for your customers and projects. With Sense you will get your personal spot with the sources you should know about, mentions and emails you should pay attention to, upcoming meetings, tasks and many more.
    Starting Price: $4 per month
  • 36
    Citavi

    Citavi

    Swiss Academic Software

    Whether you just need a quick bibliography, you're searching a team library of 20,000 sources, or you want to keep track of notes, Citavi's tools help you work faster and more effectively. Big projects with tons of sources can feel overwhelming. Break your work down into tasks, keep track of important information from your articles, and sift through your sources to find the ones you really need – alone or in a team. Citavi is the only reference management program for teams that gives you the option of storing your information on your own server instead of in the cloud. Individuals can also choose between local and online projects. Citavi automatically creates backups so you never lose your information. Say goodbye to wasted time formatting citations and bibliographies. Citavi offers over 10,000 citation styles: APA, Chicago, MLA, Turabian, etc., etc. Need one that's not there? You can create it yourself or ask us.
  • 37
    InstantKB.NET

    InstantKB.NET

    InstantASP

    InstantKB is a simple, yet powerful help desk designed to help busy businesses reduce, streamline & deliver great customer support. Deliver awesome customer service across every support channel quickly & easily. InstantKB pulls together all your inbound questions from email, web, live chat, phone, Facebook & twitter to provide a single, consistent view of all your support helping agents help customers fast. Suggest answers from your knowledge base as customers compose new support tickets helping reduce inbound. Customers can find answers at the speed of type across all your knowledge base articles, file attachments and other user comments. We work with every customer to tailor InstantKB to perfectly match your existing web site or corporate identity. If you purchase a InstantKB on-premise or cloud license we'll be in touch to see how we can help with your design.
    Starting Price: $39 per month
  • 38
    Papermind

    Papermind

    Papermind

    Create, edit and share articles with your team members. Drag and drop documents or link to your G Suite content and more. Store all of your articles and files in one place. Create organized collections and improve visibility through tags. Share articles and files with your team through Slack. Get started by downloading Papermind and then sign in with Slack. Create beautiful articles using our simple text editor. Use the formatting toolbar to apply styles, links and more. Create a great reading experience for your team. Drag and drop in images, link to files and external links and more. Create powerful associations between articles by adding tags. Use tags to build powerful collections of content. Simply drag all your files, documents or media into Papermind at once. We’ll handle the rest. The global search will index all of your content. Simply type in a keyword to discover your files, media and links.
    Starting Price: $19 per 10 users per month
  • 39
    Dynalist

    Dynalist

    Dynalist

    The best outlining app for your best work. Where brilliant ideas are captured, fleshed out, and realized. Dynalist is featureful yet simple. Without bloating the interface, tools show up only when you need them. See for yourself in the demo; all panes can be closed for focusing on outlining and organizing. So don't let the features scare you! They are all here to help you do your best work.
    Starting Price: $7.99 per month
  • 40
    ISELO

    ISELO

    ISELO

    Keep all your knowledge pieces at one accessible & searchable place. Store different kinds of knowledge elements in one place: web links, videos, files, pictures, memos, etc. Save content at the very moment you find something useful using our browser extensions. Find your content swiftly using our blazing-fast, typo-tolerant search. Retrieve knowledge directly within Microsoft Teams or Slack. Discover all the content related to a tag with the help of tags filtering. Crowdsource content across teams, departments, or the whole company. Discuss with your learning buddies about the saved content through comments.
    Starting Price: $6 per user per month
  • 41
    Terkel

    Terkel

    Terkel

    Terkel is a Q&A site that turns questions into articles featuring expert insights. Thought leaders from organizations like Google, Harvard, Airbnb, and more answer questions to get their insights featured in articles published on sites like GoDaddy, Zapier, SCORE, and more. Terkel automatically selects answers based on a variety of factors relating to expertise. The best way to have an answer selected is to stick to what you know best. If you have to Google the question, you should probably hit the "Skip" button. Learn more about how to improve your answers with this helpful blog post about getting started.
    Starting Price: $99 per month
  • 42
    NanoNotion

    NanoNotion

    IntraLearn Software

    First of its kind, born on Azure SaaS application. Azure AD, Azure SQL, Microsoft Graph, API’s, App Services. Maximizes Azure’s infrastructure and scalability. Azure Tenant Management allows for configurable preferences. Azure portal admins can manage organization-wide permissions. Azure AD and Office 365 users and groups, role access. Azure cloud reduces barriers to adoption. Enhance the value of your Microsoft Office and Office 365 application and services investment with the addition of NanoNotion. Create Notions from a variety of Office 365 document types, including Word, PowerPoint, and Excel. Easily insert links that support a Notion from materials located on OneDrive for Business and SharePoint. Use Microsoft Teams to socialize Notions, which helps to surface valuable knowledge. Once knowledge has value, use Teams to help transform knowledge into products and services.
    Starting Price: $250 per month
  • 43
    AFFiNE

    AFFiNE

    AFFiNE

    One hyper-fused platform for wildly creative minds. Trusted by people from next-gen startups to established organizations. Consolidate your workflow with ease on a hyper-fused platform. Your all-in-one knowledge solution for effortlessly writing, drawing, and planning on a hyper-fused platform. Build up your content like blocks and let your ideas run wild. Start with an empty space and show the blocks appearing, stacking up, and forming the building. Draw and visualize with ease and creativity. No constraints, limited only by your imagination. Stay on top of your workload and achieve more in less time. Your content should be as feature-rich as you like. We offer you an easy and simple approach to writing your content, with advanced tools that stay out of the way when you don't need them. Your data is always stored locally first, and only stored where you want it.
  • 44
    Pragma

    Pragma

    Pragma

    Access your organization's knowledge sources, find information in Slack, and tap into past conversations to unlock what you need, instantly. Pragma reveals, and structures needed organizational knowledge otherwise hidden or scattered across multiple platforms and provides easy access to it, whenever you really need it. Get instant answers to your questions with our Chat with your Data feature. Access your organization's knowledge sources, find information in Slack, and tap into past client conversations to unlock valuable insights. Facilitate learning and fuel business best practices with access to verified responses and the continuous enablement of new updates and processes. Identify missing or outdated information and create new up to date knowledge. Loop in subject matter experts to contribute, approve, and improve.
  • 45
    fabriq

    fabriq

    Fabriq

    The workshop management solution. Capture and centralize all your operational data. Field tours, audits, problems, action plans and indicators are brought together in a single tool to form an enriched and shared field knowledge base. Connect your teams and speed up the information flow. Action plans are completed on time and teams save 50% time in their daily routines. Embark on the whole factory thanks to dynamic visual management and standardised methods (SIM, QRQC, Gemba, etc.). Leverage ownership & accountability of production teams. With our analysis tools, you can easily identify the most recurring problems, detect performance gaps as early as possible and make better decisions on a daily basis. We support you in the deployment of your production sites fabriq to ensure rapid team buy-in and fast results at all levels of the workshop. Join more than 300 industrial teams and accelerate your digital transformation.
  • 46
    Yandex Wiki

    Yandex Wiki

    Yandex

    A free service for creating a corporate knowledge hub. Create wiki pages, add content, and edit them along with your colleagues. Keep project descriptions, instructions, and other information in a wiki. Organize hierarchies of nested pages and link them with cross-references. Search all the pages of your knowledge base and quickly find the answers you need. Format texts and add drawings, tables, and links using Markdown. Use headings and cuts to draw attention to what’s most important. Grant access to all your employees, restrict the editing of specific pages or prohibit the viewing of confidential information. All page edits are saved in the changelog, and you are notified of any changes to pages you subscribe to. Add tasks lists from Yandex Tracker, and task names, and assignees update automatically. Embed request and survey forms from Yandex Forms. Store a full project description and add task lists from Yandex Tracker.
  • 47
    Elium

    Elium

    Elium

    Studies show that employees spend 2 hours every day searching for information. Only to be able to perform at their job. It is now the right moment to empower your teams to use this time on what matters. Elium offers a trusted and flexible source for sharing and enriching company knowledge. It helps streamline the decision-making process, improves collaboration and the ability to innovate. Company-wide procedures, key project learnings or market insights? They all have a place in Elium. Give your team the right tools to share and capitalise on company knowledge. Easily search inside stories or embedded files. Find the most relevant knowledge in seconds. Capturing knowledge is one thing, but making sure it stays relevant over time is a different story. With smart tools, Elium empowers teams to act on existing knowledge and collaborate around key insights.
  • 48
    Paillor

    Paillor

    Paillor

    Paillor is a Gen-AI employee support and automation platform that consolidates the knowledge base, SaaS automation, and help desk functionalities into a single platform. It integrates all business systems in one place, enabling employees to easily find information and automate tasks, thus increasing productivity by simplifying work processes through Slack, Microsoft Teams, Google Chrome, or via its website. Paillor effectively handles a wide range of employee requests, including software requests, troubleshooting, password resetting, knowledge searching, employee onboarding, offboarding, and more. Leveraging advanced large language models (LLMs) and sophisticated machine learning algorithms, Paillor efficiently executes actions across the organization, ensuring tasks are completed swiftly and effectively. Sign up for your free account now—no credit card required and no trial period!
  • 49
    Rimeto

    Rimeto

    Rimeto

    Rimeto brings together any information, from any system so people holistically understand all their colleagues, across business units, functions & geographies. When people can find and understand each other, they can effectively work together. Understanding each person's focus enables cross-functional collaboration and helps avoid duplicate work. Rimeto unlocks your organization's collective experience, skills and relationships. Employees get the insight they need to drive impact. All employees - especially millennials - expect modern, powerful, consumer-grade enterprise tools. Your people value access to information that makes them feel more connected to each other and your organization. Rimeto makes this critical information accessible everywhere work happens. Rimeto is continually enhanced to deliver best-in-class employee experience and support the latest technology.
  • 50
    Mayday

    Mayday

    Mayday

    With Mayday, your knowledge is centralized, harmonized and intelligently redistributed internally in your contact tools or externally in an intelligent FAQ, where your users need it. The multiplication of tools can seriously hinder knowledge management. Bring all the business knowledge together in a single solution and make Mayday knowledge base the unique source of truth for all your collaborators. Knowledge that is easy to find, even in the middle of customer interaction, because it is delivered directly into the advisor's workspace. AI-enhanced search engine and intelligent content suggestions to increase the speed and quality of your responses.