+
+

Related Products

  • Pylon
    111 Ratings
    Visit Website
  • rezStream Cloud PMS
    126 Ratings
    Visit Website
  • SuperOps
    223 Ratings
    Visit Website
  • Axero
    218 Ratings
    Visit Website
  • Interfacing Integrated Management System (IMS)
    66 Ratings
    Visit Website
  • MyHub Intranet Software
    66 Ratings
    Visit Website
  • JetBrains Junie
    12 Ratings
    Visit Website
  • B2i
    2 Ratings
    Visit Website
  • Zendesk
    7,954 Ratings
    Visit Website
  • 1Password
    16,807 Ratings
    Visit Website

About

A clean and easy to understand interface for you to manage your articles. No bloated backend and just the right amount of functionality for a knowledge base. Simple and fair pricing either paid monthly or annually. That's all you need to choose if you need more than our basic plan offers. No hidden fees or add-on pricing. We provide a clean frontend your users will understand. And if you need to change the appearance to match your UI, you can easily use your own styles. Let your customers rate articles and provide feedback on how helpful your articles are. Insert headlines, formatted text, images, videos, lists, code and much more to enrich your articles. Need something private? Restrict your base by IPv4 or password and block the rest of the world. Easily link to your own articles and categories directly in the article editor. Quickly export any article as xlsx file. Plus, you may generate a QR code that points directly to articles.

About

Talisma Knowledgebase empowers your customer service staff by providing instant access to critical knowledge at the heart of your operations, reducing operational costs and improving business efficiency and growth. With Talisma Knowledgebase, service and support groups can continually capture, create, and refine knowledge solutions as part of their daily workflow. As solutions are approved and published to the knowledgebase, they become immediately available for shared use across functional areas and multiple channels, including phone, email, chat, and the Web. Users can easily tailor content delivery to different audiences using content rules and branded knowledge article templates. Easily track and report on knowledge articles accessed, categories of knowledge used, questions asked that did not result in a correct answer, customer satisfaction levels, and much more. In addition, detailed information about each knowledgebase visitor’s query is logged in the contact record.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises requiring a knowledge base software solution to make their visitors and customers more autonomous

Audience

Organizations of all sizes searching for a solution to get instant access to critical knowledge

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$6 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Eniston
United Kingdom
eniston.io

Company Information

Talisma
Founded: 1999
United States
www.talisma.com/products/knowledge-base-software/

Alternatives

Alternatives

AI Writer

AI Writer

AI-Writer.com
RightAnswers

RightAnswers

Upland Software
KnowledgeBase

KnowledgeBase

LiveChat Software

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

No info available.

Integrations

No info available.
Claim Eniston and update features and information
Claim Eniston and update features and information
Claim Talisma Knowledgebase and update features and information
Claim Talisma Knowledgebase and update features and information