Alternatives to Drips
Compare Drips alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Drips in 2024. Compare features, ratings, user reviews, pricing, and more from Drips competitors and alternatives in order to make an informed decision for your business.
-
1
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.
-
2
Clickatell
Clickatell
Drive higher engagement and convenience through chat commerce. We lead the transformation of digital commerce and customer engagement through mobile. As a leading provider of chat commerce for global banks and telecommunications companies, we give global consumer brands the power to reach over 90 percent of the world’s population through mobile messaging and chat. We help brands stay relevant in a changing digital world with mobile engagement and payments on the world’s leading social chat platforms. Our deployments show positive ROI in as little as 12 months. Today’s typical customer experience is inconvenient, minimally engaging, and delivers little value for customers and brands. A better way to serve customers is reaching and transacting with them through the convenience of chat commerce with Clickatell and leaving them happy after a great experience with your brand.Starting Price: $30.00/month/user -
3
AI Rudder
AI Rudder
AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This free up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication. -
4
Ada
Ada
Ada's AI-powered platform empowers non-technical teams to create personalized experiences for your customers. Ada helps you improve CSAT, optimize costs, and generate revenue through Automated Customer Experience (ACX). Automate your most valuable interactions. Answer common support questions, deliver personalized interaction, and anticipate customer needs - all from one AI-driven brand interaction platform. With a no-code builder and a suite of out-of-the-box integrations, Ada’s brand interaction platform has everything you need for every team, support, marketing, sales, and IT. Using AI and advanced NLU, Ada automates thousands of conversation topics across the most popular digital channels within a single platform. Ada's Automated Brand Interaction (ABI) framework shifts the value from simply answering common support questions to taking action and eventually anticipating customer needs. -
5
Kore.ai
Kore.ai
Kore’s AI-first virtual assistants automate and streamline the customer journey across voice and digital channels. They can either respond to or deflect complex queries with high degree of accuracy. SmartAssist: AI-first customer experience platform that automates inbound voice calls and digital interactions to increase containment rates while improving Net Promoter Score (NPS) BankAssist: An intelligent virtual assistant that delivers personalized conversational banking experiences across a wide range of voice and digital channels. The Kore ‘no-code’ platform and solutions offer a unique blend of AI-first conversational interface and digital UI. The platform helps enterprises design, build, test and deploy AI-powered virtual assistants, process assistants and digital apps in under 30 days. The horizontal and vertical solutions from Kore are domain trained, highly customizable and readily deployable on a wide range of voice and digital channels. -
6
Botsplash
Botsplash
Botsplash is a B2B, omnichannel customer engagement platform designed to connect businesses with their target customers in a single web-based platform over multiple channels. Botsplash is designed with AI, automated, and live messaging capabilities, enabling dynamic and personalized interactions that significantly enhance customer satisfaction, improve lead quality, and drive revenue growth. The platform is powered with Machine Learning/NLP modules to facilitate automated responses, custom routing, and escalations. Botsplash also offers multiple integration options, ensuring there is no disruption to existing workflows or systems post implementation. Botsplash prioritizes top tier security measures to ensure safety and confidentiality of all communications and data processed through the platform. Botsplash is SOC 2 Type II compliant and has built in safeguards to ensure adhearance to all TCPA, 10DLC, and other relevant regulatory communication standards.Starting Price: Reach out for pricing -
7
Verse.io
Verse.ai
We find the qualified prospects hiding in your inbound leads. We engage, qualify, and convert your inbound leads with our unique blend of 2-way text, AI-powered technology, and skilled representatives. Even after submitting a form, 6 out of 7 leads won’t respond to your email or phone calls (plus 9 out of 10 prefer to text). Leads need quick attention 24/7, so an SMS-first approach and respectful, persistent follow-up is needed to convert leads into sales-ready prospects. The issue is that most sales teams and SDRs don’t have the time or tools to make those things happen. This results in missed leads, wasted time, and lost sales opportunities. It doesn’t have to be that way. Verse has the immediate two-way text and multi-channel capabilities, AI-driven technology, and skilled reps it takes to instantly contact, engage with every lead, and pass sales-ready prospects to your sales team. -
8
Meera
Meera
Meera uses natural language processing to mimic how people text in real life. This makes people twice as likely to read messages and engage with your team. Turn unreachable leads into new revenue opportunities. Let Meera re-engage your cold prospects with human-like texts that lead to more meetings. SMS marketing blasts irritate leads and turn off the very customers you want to engage. But Meera sends perfectly timed messages that are relevant, helpful and human. Meera automates human-like text messaging so your admissions and student advisors engage more prospective students and increase their application and registration rates. Stop losing track of uncontacted inquiries. Instead, automate outreach via text messaging.Starting Price: $1000/month -
9
LivePerson
LivePerson
The world's most innovative brands choose LivePerson's Conversational Cloud. Our AI-powered Conversational Cloud has made over a billion brand-to-consumer conversations possible. We make it easy for consumers to ask questions and make purchases in the messaging channels they use every day. LiveEngage is now the Conversational Cloud, your AI-powered command center for consumer conversations. Intent Manager makes it possible to understand your consumers’ intentions in real time, how well you’re fulfilling them, and those that can be easily automated. Build AI-powered chatbots that work together with human experts to fulfill your consumers’ intentions at scale. Create automated conversation flows with Conversation Builder, our comprehensive and intuitive point-and-click interface. Engage with consumers and manage conversations in Conversation Manager, our dynamic workspace available on desktop and mobile. -
10
Conversocial
Conversocial
Only messaging channels provide continuous, convenient, and persistent customer conversations. And only Conversocial gives your brand preemptive, one-to-one, and scalable conversational CX. Join the world’s leading brands who believe in the power of messaging. Use Conversocial to care for your customers. Increase brand loyalty and customer satisfaction by resolving service-related conversations effortlessly. Use Conversocial to acquire more customers. Drive commerce through care with unique and memorable customer experiences — driven by adaptive automation. Use Conversocial to engage more customers. Retain your customers with targeted messages and personalized customer experiences on messaging channels. Using Notify, one Conversocial partner initiated over 2.5 million two-way conversations with an average open rate of 78% and an engagement rate of 8%. -
11
Jenie
Sensiple
Getting you ready for future CX challenges with Intelligent chatbots. The quality of your brand's customer conversations can make or break your brand. So, it's important that you give every single conversation the attention it deserves. And what better way to do it than enhancing it with the unlimited potential of Artificial Intelligence. At Sensiple, we are keenly aware that Conversational AI is pivotal for providing personalized, proactive, and perceptive conversations that delight customers. Our Intelligent Chatbot, Jenie is our strong effort to bring together technology, people, processes, information, and service in a smooth conversational experience, where every customer and employee's voice is heard and responded to. Powered by natural language processing and multi-lingual capabilities, Jenie can be your tireless, round-the-clock customer support touchpoint with the near-human conversational capability to understand the contexts of your users’ queries. -
12
AskSid
AskSid.ai
Meaningful consumer conversations, unique insights, and conversions. As a digital shopping assistant for retail brands, I do it all. With SID’s revolutionary AI solution stack for retail, driven by intelligence in every consumer conversation, we not only help you sell more, but sell better and faster. A digital shopping assistant that takes complex consumer questions and provides effective solutions in a short turnaround time, unheard of in the industry. Our digital shopping assistant picks up on consumer clues from conversational data to tap into their evolving needs, which helps generate new business ideas. With SID’s digital shopping assistant backed by verticalized retail intelligence, all consumer questions are dealt with in real-time, leading to reduced call volumes. -
13
Yellow.ai
Bitonic Technology Labs
Headquartered in San Mateo, Yellow.ai is a leading enterprise-grade Conversational AI Platform, enabling enterprises to unlock business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, including Domino’s, Sephora, Hyundai, MG Motors, Biogen International, Edelweiss Broking, Siemens Limited, Food Panda, Zalora, Zenyum, JD.ID, Carrefour, Kuwait Food Company (Americana), Choithrams, Amouage Oman, Arabian Radio Network, Bharat Petroleum, Waste Connections US and Tata. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. Recognised by Frost & Sullivan, Forrester, Gartner, IDC, and G2 as a leader, the company has raised more than $102M from blue-chip investors and has offices across six countries. -
14
Replicant
Replicant
With the world’s first autonomous contact center that brings always-on, elastic capacity to every customer experience with voice AI. Solve customer issues over the phone with flexible, natural-sounding AI-powered conversations that accurately recognize customer intent for fast resolutions. Answer every call immediately and eliminate hold times with 24/7 service available anytime, anywhere. Scale customer service up or down without ballooning costs, training new agents, offshoring, or planning for seasonal fluctuations. Dramatically reduce your customer service costs; only pay for what you use without committing to capacity. Measure overall customer satisfaction, track average handle time, and discover new trends like competitor mentions, defective products, and upsell opportunities to serve customers like never before. -
15
Mosaicx
Mosaicx
While IVRs rely on menus and preprogrammed responses, Mosaicx IVAs understand natural language (NLU) used by customers. That lets them do more and provide a more enjoyable experience. The Mosaicx team has been innovating customer experience technology for decades. Our team listens to our clients and constantly improves Mosaicx to meet their needs. It's conversational AI personalized for both your customers and you. Mosaicx provides customer experience reports in the same console you use to manage the application. Generative AI can pull information from an index, such as company websites, employee resources, internal spreadsheets, etc. to generate answers to unexpected questions. The search is restricted to approved sources, so answers won’t include any surprises. -
16
Nuance Digital Engagement Platform
Nuance Communications
Put customers in control of the conversation—improving self‑service experiences, customer satisfaction scores, and operational efficiency. Nuance AI‑powered digital and enterprise messaging solutions work together to streamline cross-channel customer engagements and accelerate resolution times, so you can deliver the superior experiences your customers expect. Put customers in control of the conversation—improving self‑service experiences, customer satisfaction scores, and operational efficiency. Nuance AI‑powered digital and enterprise messaging solutions work together to streamline cross-channel customer engagements and accelerate resolution times, so you can deliver the superior experiences your customers expect. Put customers in control of the conversation—improving self‑service experiences, customer satisfaction scores, and operational efficiency. -
17
Assist365
Gnani.ai
By leveraging the power of AI/ML and NLU, our AI-powered Conversational assistant Assist365 offers to automate the entire customer service workflow across both inbound and outbound. Right from Conversational IVR to handling complex queries at less than 30% of the actual cost with top-of-the-line scalability. With the ability to self-learn through deep learning algorithms, Assist365 offers a layer of personalization and engages with customers contextually just like humans without human intervention. -
18
Haptik
Haptik
Haptik is one of the world’s largest Conversational AI companies, having reached over 100 million devices, and processed over 2 billion conversations to date. The company’s intelligent virtual assistant solutions enable Fortune 500 brands globally to enhance customer experience while saving costs and increasing sales. Haptik has been the recipient of several industry accolades, including the Frost & Sullivan Award for Conversational AI Company of the Year 2018, and recognition as one of the Top 25 AI Companies in the World 2018 by AI Time Journal. Haptik’s leading clients and partners include Samsung, Oyo Rooms, KFC, Coca-Cola, Tata Group, Club Mahindra, Zurich Insurance among others. Haptik is a part of the Reliance group of companies, who acquired a majority stake in the company in a $100 million deal in April 2019. -
19
Genesys DX
Genesys
When advanced AI chatbots join forces with live agents, productivity hits warp speed. Put smarter chatbots and virtual agents to work for you. It’s hard to decipher the reality from the hype around AI chatbots. There are demos galore of so-called conversational bots, but replicating those for your business typically requires a whole lot of data scientists and scripted responses. No thanks. Our web chatbots are built for conversations from day one. Genesys DX (formerly Bold360) utilizes patented Natural Language Understanding to have real conversations with customers, where and when they want. With our online AI chat, you get full visibility into how the technology is analyzing input to arrive at resolutions, so you can tweak or optimize. There are an ever-growing number of digital channels, leading to inconsistent and poorly managed experiences that leave customers disappointed. Genesys DX delivers consistent AI-powered experiences across automated chat, email, social, SMS, and more. -
20
Workativ Assistant
Workativ
Workativ Assistant is a 4-in-1 support automation platform that helps you build generative AI chatbots, create and integrate multi-step app workflows with bots, connect and build your own Chat GPT for your knowledge source, and provide AI-powered live chat support. Features Conversational AI platform: Our no-code conversational AI + LLM platform helps you build simple to enterprise-level chatbots with highly customized AI experiences at scale. Our easy-to-use, no-code chatbot studio helps you build and manage simple to complex conversations with rich experience, generate contextual answers from a knowledge base, integrate both cloud and on-prem apps, and personalize bots in minutes on Slack, MS Teams, Websites, etc. App Workflow Automation: Workativ Assistant has an easy-to-use, no-code app workflow builder that helps you build simple to complex multi-step app-based workflows for chatbots in minutes. Connect chatbots with apps and set workflows with advanced conditionStarting Price: $1,530 per month -
21
Lekta
Lekta AI
Replace your IVR system with our AI-powered routing system, so customers contacting your call center can simply describe what they want to talk about. It's not only about a better customer experience, but also brings you data you can use to optimize your customer care processes. Let your customers handle the most popular tasks with an automated system. By freeing your customer care staff from the most repeatable work you are allowing them to develop their skills and specialize. It's a win for everyone - customers, employees and your business. Lekta is the perfect technology to take care of your outbound campaigns, like debt monitoring or customer satisfaction surveys. Each conversation generates a lot of business data, which you can use in your business intelligence systems. Your conversational agent should not only deliver the best customer experience, but also bring you valuable business insights. -
22
Heyday AI
Hootsuite
Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences. Capture, engage, and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations, and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI. Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest. -
23
Amelia
IPsoft
As the market-leading Digital Employee and Conversational AI solution, Amelia delivers the best elements of human interaction – conversation, expression, emotion and understanding – to user experiences every day, driving deeper connections and greater business value. Powered by Amelia, the Digital Employee Builder enables companies to design custom-made, no-code Conversational AI at scale for a variety of use cases, accelerating deployment speed and time-to-value. Amelia's brain uses episodic memory, process memory, intent recognition and emotional intelligence to respond to complex queries, process transactions and deliver personalized customer service. It's why she's the industry's Most Human AI™. Amelia stores facts, concepts, and the associations between them in her semantic memory. From standard operating procedures (SOPs) to policy documents, she can be trained to apply them to conversations. -
24
Hoory AI
Hoory AI
Hoory is an innovative AI-powered virtual assistant designed to streamline customer communications and overcome the challenges associated with customer service. Operating 24/7 without delays, Hoory AI ensures a flawless user experience, eliminating the frustrations commonly found in customer service interactions. This advanced tool empowers businesses to create an unparalleled customer service system, enhancing efficiency and reducing costs. Hoory AI also improves the experience for support agents with its seamless communication facilitated through a shared inbox feature. By leveraging the power of conversational AI, machine learning, and natural language processing, Hoory AI opens the gateway to the future of customer service. It automates repetitive tasks, delivers instant responses, and provides personalized experiences for customers, addressing the challenges businesses face in managing customer inquiries effectively and efficiently.Starting Price: $6 per month -
25
ChatFlex
ChatFlex
ChatFlex is a chatbot powered by ChatGPT, available on WhatsApp. Designed to revolutionize your communication experience on WhatsApp. With its cutting-edge capabilities, ChatFlex brings a new level of convenience, productivity, and interactivity to your everyday conversations. With ChatFlex, you can unleash the power of artificial intelligence right at your fingertips. Seamlessly integrated into WhatsApp, ChatFlex becomes your trusted virtual assistant, ready to assist you in a multitude of ways. This AI assistant can generate pertinent result to many of your demands. Use some keywords to take full advantage of all the features, like: - "image" to generating images - "document" for analyzing a PDF in order to providing you answers on its content - "web" for searching some informations on Google. ChatFlex is so easy to use! You can even talk to it via WhatsApp voice messages. Try ChatFlex today and discover the future of AI-powered communication on WhatsApp.Starting Price: €6 per month -
26
ChatGPT Plus
OpenAI
We’ve trained a model called ChatGPT which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests. ChatGPT is a sibling model to InstructGPT, which is trained to follow an instruction in a prompt and provide a detailed response. ChatGPT Plus is a subscription plan for ChatGPT a conversational AI. ChatGPT Plus costs $20/month, and subscribers will receive a number of benefits: - General access to ChatGPT, even during peak times - Faster response times - GPT-4 access - ChatGPT plugins - Web-browsing with ChatGPT - Priority access to new features and improvements ChatGPT Plus is available to customers in the United States, and we will begin the process of inviting people from our waitlist over the coming weeks. We plan to expand access and support to additional countries and regions soon.Starting Price: $20 per month -
27
Zaion
Zaion
Zaion automates high volumes of calls and assists advisors on a daily basis. Discover callbots, voicebots, chatbots, messagingbots. Processing of higher value-added tasks, better availability for the customer, versatile and cross-functional, and increased employee satisfaction and lower staff turnover. Voice-signal analysis which can detect tone, emotions, and gender. Security, data protection, and GDPR compliance. Thanks to its intuitive interface, the Botcenter® is an integrated supervision and activity-management tool that revolutionizes the analysis of conversations in real time. The callbot is a software program capable of understanding customer intentions in natural language and providing a precise response according to the context. In the course of time and through machine learning, bots become more intelligent and efficient. It has the most advanced cognitive capabilities on the market with models developed for every industry and thus allows the automation of many use cases. -
28
Glia
Glia
People communicate digitally in their personal lives and expect the same from businesses. Serve them at their point of need and support them in the channels they desire to keep them coming back for more. On-screen observation, along with persistent customer data that flows with the conversation, provides context so you can quickly understand customers’ needs and guide them past sticking points to success. Customers don't want to jump through hoops to get assistance. Reduce customer effort with personalized, intuitive service from intelligent virtual assistants and informed live agents. Eliminate needless customer and agent repetition, and remove ambiguity with CoBrowsing and screen pops to respond to client needs more efficiently. -
29
ZOE
ZOE
It talks naturally to leads on your website via chat and on email, using machine learning and natural language processing. ZOE follows up with your leads, makes reverse DNA queries on email or anonymous IP traffic, sets up meetings and even connects phone calls with your reps. These calls are then analyzed using voice pattern recognition for key sales insights. ZOE is a trailblazer in using AI for marketing, giving your teams an unprecedented leverage in capturing, engaging and converting leads to opportunities. ZOE is a product of Web Spiders, an enterprise software company specializing in products for marketing and HR. Makes relevant small talk, with witty responses to generic comments. Small talk training database is updated constantly. ZOE makes an instant phone call or schedules a meeting. The AI Training console helps make ZOE smarter and contextually relevant to your business. -
30
Elise
EliseAI
The most advanced AI for your property. Our versatile, advanced AI assistant automatically answers emails, texts, and phone calls immediately. With Elise on your team, you'll never miss a prospect or a follow-up. We've helped over 150 top property management companies transform their business and build more efficient teams. Whether you’re an owner or a manager, Elise is designed to help you achieve your business goals, convert more leads, and increase productivity. Elise manages communication across multiple channels and automatically answers all prospect questions and requests. Whether prospects are reaching out via email, a contact form, or web chat, Elise responds automatically with accurate answers. Connect Elise to a mobile number of your choice, and your AI assistant can reply to text messages from prospects — with language specifically styled for mobile messaging. -
31
ultimate.ai
ultimate.ai
Build powerful automated experiences and resolve cases instantly. By automating up to 80% of written conversations. Free your support agents from repetitive requests. By responding to every customer instantly and around the clock, in 100+ languages. By integrating AI into your CRM workflows to automatically manage contacts and execute actions. Free your agents and get instant ROI with customer service automation. Deflect up to 80% of repetitive inquiries and deliver 24/7 multilingual customer support. Build and manage your own chatbot with ease. Automate up to 80% of your repetitive support requests. Free your agents to focus on higher value work. 60% of agent time is spent searching through backend systems. Free your agents by connecting your APIs, to instantly retrieve customer details like delivery times, product specs and password resets. ultimate.ai is natively integrated into your existing CRM. -
32
SMS-Magic
Screen-Magic Mobile Media Inc
Win more deals with Conversational messaging Powerful CRM-based messaging platform for Salesforce, Zoho and more. When a new inbound lead contacts you, text messaging is the best channel to respond and drive an interactive conversation. When reminded and alerted about meetings and events, consumers are more likely to show up. CRM-driven automated text messaging enables a seamless notification process. Omnichannel messaging gives your business the ability to converse with consumers across all channels, right from your CRM inbox. Work from anywhere with robust mobile app. Our technology enables tight CRM integration, routing, and notifications to keep the conversation going. Use conversational messaging to improve engagement and build better relationships with your clients.Starting Price: $50 per month -
33
Teledrip
Teledrip
Our experts will design and implement a custom drip tailored to the needs of your business. Users can easily schedule any type of message on a drip with the click of a button. Send calls, text messages, emails, and voicemails to automate your marketing message and drive sales reliably. Our virtual sales assistant will reply to SMS messages and phone calls and handle common tasks such as appointment setting, opting out, and answering common questions. Creating multiple campaigns with different goals and schedules makes it easy to measure results objectively. After consulting with your company, we will design a custom campaign tailored to the needs of your prospects. We use AI to process your inbound SMS messages to reply, opt-out or re-schedule customers. Post leads into the system easily. Update conversion data on leads for accurate reporting. Our powerful reports offer insight into your campaigns performance. -
34
ChatGPT
OpenAI
ChatGPT is a language model developed by OpenAI. It has been trained on a diverse range of internet text, allowing it to generate human-like responses to a variety of prompts. ChatGPT can be used for various natural language processing tasks, such as question answering, conversation, and text generation. ChatGPT is a pre-trained language model that uses deep learning algorithms to generate text. It was trained on a large corpus of text data, allowing it to generate human-like responses to a wide range of prompts. The model has a transformer architecture, which has been shown to be effective in many NLP tasks. In addition to generating text, ChatGPT can also be fine-tuned for specific NLP tasks such as question answering, text classification, and language translation. This allows developers to build powerful NLP applications that can perform specific tasks more accurately. ChatGPT can also process and generate code.Starting Price: Free -
35
Soul Machines
Soul Machines
The mission of the customer success team is to ensure the successful implementation and delivery of Soul Machines digital people for all customers, globally. From ideation and development through deployment and use case expansion, we partner with our customers to create groundbreaking, autonomous human-like solutions that redefine organizations, achieve key business outcomes, and pioneer captivating, character experiences for the world’s most recognized brands. Our project managers act as our customers’ central line into the organization, liaising across internal teams and stakeholders, to ensure projects are executed successfully and KPIs are exceeded. Our solution architects ensure our platform interoperates and integrates with existing infrastructure and organizational processes. Our conversation engineers and designers sculpt digital human personas and creative content for a new era of human-machine interaction. -
36
EVA.ai
EVA.ai
EVA.ai HR Tech Automation Platform successfully optimises enterprise processes by personalising the experiences of Talent, Recruiters and Leaders at scale. The fourth industrial revolution applied to talent acquisition, management & engagement. EVA’s automation-first ethos helps organisations scale by combining exponential technologies with user-driven solutions that reduce waste and frustration across the HCM lifecycle. Drive personalised candidate experience at scale with EVABot – your people’s conversational assistant. Increase hiring teams productivity using ‘outcome-based’ automation, machine learning. Ensure hiring managers make the best decisions based on real-time process visibility. Give your talent acquisition function all the effectiveness tools required to deliver impactful experiences for candidates, HR executives and hiring managers at every touch-point across the hiring funnel. -
37
Interactions
Interactions
Effortlessly connect with your customers — when, where, and how they want. With Interactions Intelligent Virtual Assistant, it’s easier than ever for you and your customers to interact and get things done. By combining the latest Conversational AI technologies and human understanding, we’re changing what it means to provide excellent customer engagement. Our Intelligent Virtual Assistant lets your customers speak or text naturally and in their own words, creating an effortless customer experience from start to finish. An Intelligent Virtual Assistant, or IVA, provides modernized customer care that’s not just conversational, but also personal. With Interactions IVAs, powered by Conversational AI, customers can speak naturally just as they would with a human, reducing the frustration commonly associated with typical automated solutions. Even with background noise, accents, and poor connections, Interactions IVAs can still accurately hear what customers are saying. -
38
ShoutOUT.AI
ShoutOUT.AI
Intelligent assistant that can go beyond predefined conversational flows. Cutting edge Artificial Intelligence technologies decide the next response from the bot. Connecting to the next new channel is easy, even with voice channels. Understand your customer's intent and extract information using NLU. Don’t send your valuable data to third party services. Remain independent, deploy on-prem. Bring chatbot conversations into the real world by integrating ShoutOUT AI with yours and 3rd party APIs. Embrace this new normal of customer service. Transform the boring FAQ questions into an engaging chatbot that understand and answer sophisticated inquiries from your clients. You don’t need to be tech-savvy. Integrate an answer bot to your website in a few steps to seamlessly handle all conversations coming from multiple users at once. Get answers to the commonly asked questions on the spot. -
39
CogniCor CIRA
Cognicor
The Conversational AI Platform that lets Businesses Drive Efficiencies in Sales and Service. CogniCor's CIRA Digital Assistants, will deliver against these expectations, in addition to automating day-to-day tasks that can be automated, so you can focus on building relationships and strengthening portfolios. CogniCor’s CIRA platform is constantly learning and developing. It understands your business and engages your clients on their terms, while delivering conversational AI interactions that are easily understood and efficient. CIRA is a patent-pending DIY platform that enables enterprise users to launch intelligent Digital Assistants in weeks without writing a single line of code. CIRA is designed for the needs of Wealth Management advisors so they can respond to their clients more efficiently and effectively, CIRA is becoming a first choice Digital Assistant that is positively affecting the bottom line by improving efficiency up to 40%. -
40
Techforce.ai
Techforce.ai
Build your own e-workers to automate end to end business processes with intelligent automation platform available on cloud or on-premise. Techforce.ai’s integrated technology helps Business and IT teams to build AI powered e-workers leveraging our proprietary Low Code Conversational AI, Document Processing AI, Robotic Process Automation and Human-In-The-Loop platform capabilities. According to our customers – Techforce.ai’s integrated low code AI/Automation suite and its “As-a-Service” e-worker business solutions are major value differentiators compared to other siloed process automation tools requiring expensive and time-consuming systems integration efforts for achieving the same. -
41
Vozy
Vozy
Vozy transforms the way companies interact with customers through voice assistants and conversational artificial intelligence to boost customer-centric enterprises with an automation that really works. With personalized solutions designed to meet the growing omnichannel customer care demand, Vozy is delivering significant cost savings and unprecedented customer experiences for companies in Latin America. That’s why powerhouses like SURA, Bancolombia, Protección, and Emtelco trust Vozy. -
42
Membitbot
Membit
Membit takes the world of Virtual Agents a few steps further, and finally allow promises and market predictions to be realized. Our unique platform provides Intelligent Behaviour Management delivering Exceptional CX for the Enterprise Membit has developed a conversation behavior & dialogue management module, which constantly monitors the various scenarios through the session, and responds to them correctly, preserving an exceptional CX in all situations. The shift to home working and the rise of the virtual contact center has accelerated the demand for Conversational AI. Enterprises now understand the importance of automation and its potential benefits in reducing operational costs. Membit solution resolves one of the main challenges faced is how to deploy solutions that reduces the overall costs while enhancing customer satisfaction.Starting Price: $1000 per month -
43
Herbie.ai
Herbie.ai
Herbie.ai – A multi-national Conversational AI company (Part of SunSmart Global – 15+ years in enterprise solutions) Digital Transformation of Enterprises Unique Voice-Enabled Virtual Assistants to automate business cases. Franchise spread over 6 Countries – expanding to 13+. Instant enables seamless connection with 12+ Social Media platforms. The business provides end-to-end AI Solution that are "Innovative & Intelligent" in addressing the critical business needs of Mid to Large Corporates, built using advanced technology with applications across business verticals and geographies. Herbie.AI is a Microsoft Gold Application Development Partner, and is ISO 9001:2015 Certified. AI, ML & NLP based, Multi-lingual, Omni-channel, Always-on bots with transfer to agent. Improve your customer experience with ai powered conversational chatbot solution. Provide complete customer service with Herbie AI chatbots for customer support. Lower Customer Support Costs.Starting Price: $1000 -
44
eGain Virtual Assistant
eGain
A airtual assistant is a lifelike, conversational chatbot providing a unique, interactive, and personal way for users to get answers and assistance on your website, 24 hours a day, 7 days a week. A customer simply chats with the virtual assistant (also called VA, virtual agent, or chatbot), like they would with any human agent. The chat bot not only understands the words but also the intent, thanks to a portfolio of AI technologies that include machine learning and reasoning. eGain’s chatbot provides the frontline support so your customer service staff can concentrate on more complex tasks. The VA acts like a guide, helping customers navigate the website and taking them to the relevant place. The virtual assistant provides answers to any queries, even helping in shopping decisions. At any point, and if the need arises, it can seamlessly escalate to agent-assisted channels like chat. -
45
EBI.AI
EBI.AI
You’ll be relieved to hear you don’t have to spend the next six years building an AI assistant from scratch, blocking your progress in other areas. But you also don’t have to accept a basic bot with templated answers that are copied and pasted from some other business. With our platform, you get your own fully branded AI assistant that’s ready to go live straight away, able to answer 85% of the most common queries you get in your industry, you choose which ones to go live with. You’ll free up bags of time for your team in their working day, giving you the freedom to move forward and create new and exciting features for your AI assistant that are unique to your enterprise, ready to interact with tens of thousands of customers all at once, 24/7 using conversational AI. The deeper you swim in your own Reef dashboard, the more you discover, and so do we because we’re with you all the way, managing all the technology for you to constantly improve and better your AI over time. -
46
Talla
Talla
Talla is an AI and automation platform that is transforming the way businesses deliver customer and employee support. Talla integrates with your existing systems and workflows to build machine learning models of routine tasks, answer common questions, and make every rep more productive. Drive quick resolutions with conversational support by putting your existing documents to work. Deploy AI to eliminate inefficient back and forth interactions. We are putting AI at the front lines of our support experience, so we are using Talla to field inbound support requests from customers – ideally making that the first interaction our customers have. The most surprising thing that Talla showed us was all the knowledge gaps we had between the information customers wanted and the content and answers we were writing. -
47
Yosh.AI
Yosh.AI
Yosh.AI is an official global Google Cloud Partner. After numerous international, successful implementations of AI solutions for international enterprises, Google recognized advanced and high quality solutions provided by Yosh.AI with a global partnership. The mission of Yosh.AI is to revolutionize the communication between retailers and the users through the use of AI-powered Virtual Voice Assistants and deliver a more pleasurable, effortless shopping experience. Thanks to innovative AI technology supporting both voice and text conversations, brands for the first time in history are now able to seamlessly communicate with users, allowing for more meaningful, user-driven, personalized one-to-one communications. Our mission is to empower e-commerce with AI solutions and drive user engagement and sales through delivering pleasurable, effortless fashion shopping experience with voice. -
48
Amazon Q
Amazon
Amazon Q can help you get fast, relevant answers to pressing questions, solve problems, generate content, and take actions using the data and expertise found in your company's information repositories, code, and enterprise systems. When you chat with Amazon Q, it provides immediate, relevant information and advice to help streamline tasks, speed decision-making, and help spark creativity and innovation at work. Amazon Q can be tailored to your business by connecting it to company data, information, and systems, made simple with more than 40 built-in connectors. Business users—like marketers, project and program managers, and sales representatives, among others—can have tailored conversations, solve problems, generate content, take actions, and more. Amazon Q is aware of which systems they can access, so they can ask detailed, nuanced questions and get tailored results that include only information they are authorized to see.Starting Price: $20 per user per month -
49
plusoft AI
Plusoft
Gartner indicates that artificial intelligence (AI) will be a common investment in the customer experience for years to come. Therefore, 47% of organizations will use chatbots for customer service and 40% will deploy virtual assistants. How about starting this journey right now? Ensure interactions with chatbots naturally and intelligently with plusoft AI, a hub of intelligent solutions offered in the software as a service (SaaS) model, in the cloud. The tool enables the construction and management of chatbots, voicebots and virtual assistants integrated with SMS, WhatsApp, Telegram, Facebook, website and landing pages, among other channels. Telemedicine has become a reality for millions of Brazilians. Today, it is already possible to schedule appointments, request exams and even perform pre-screenings through a chatbot. -
50
Emma
Emma
Quickly build a custom AI assistant powered by OpenAI's GPT-3.5 technology. Connect it to your organization's resources or upload your files, empowering the assistant to assist with any inquiries you or your team may encounter. Create a chatbot assistant that connects to your business data and integrations, saving you time by retrieving information without the need for manual searches or team inquiries. Get a help-desk assistant chatbot running quickly by connecting your data sources. Link integrations, spreadsheets, or upload documents to engage with the chatbot instantly. Emma trains your assistant by asking questions about the info you want it to know. Your assistant learns from you and gets smarter to become your ultimate "know-it-all" helper. Communicate with your assistant through the chat webpage, by using the desktop application, through an integration, or by accessing the Emma API.Starting Price: $9 per month