Audience
Salesforce, Zoho CRM users or Non-CRM Users who want to add conversational AI messaging to convert more customers and increase customer engagement
About SMS-Magic
Win more deals with Conversational messaging Powerful CRM-based messaging platform for Salesforce, Zoho and more. When a new inbound lead contacts you, text messaging is the best channel to respond and drive an interactive conversation. When reminded and alerted about meetings and events, consumers are more likely to show up. CRM-driven automated text messaging enables a seamless notification process. Omnichannel messaging gives your business the ability to converse with consumers across all channels, right from your CRM inbox. Work from anywhere with robust mobile app.
Our technology enables tight CRM integration, routing, and notifications to keep the conversation going. Use conversational messaging to improve engagement and build better relationships with your clients.
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Pricing
Starting Price:
$50 per month
Pricing Details:
subscription, pay as you go
Free Trial:
Free Trial available.
Company Information
Screen-Magic Mobile Media Inc
Founded: 2008
United States
www.sms-magic.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
iPhone
Android
Training
Documentation
In Person
Support
24/7 Live Support
Online
SMS-Magic Frequently Asked Questions
SMS-Magic Product Features
Conversational AI
Code-free Development
Supported
For Developers
Supported
Omni-Channel
Supported
Pre-configured Bot
Supported
Contextual Guidance
Not Supported
Intent Recognition
Not Supported
Multi-Languages
Not Supported
On-Screen Chats
Not Supported
Reusable Components
Not Supported
Sentiment Analysis
Not Supported
Speech Recognition
Not Supported
Speech Synthesis
Not Supported
Virtual Assistant
Not Supported
Conversational Marketing
Chatbot
Supported
Human Handover
Supported
Lead Qualification
Supported
Mobile Messaging
Supported
Multi-Channel Communication
Supported
Appointment Scheduling
Not Supported
Audience Segmentation
Not Supported
Email Automation
Not Supported
Group Messaging
Not Supported
Lead Distribution
Not Supported
Product Recommendations
Not Supported
Video Chat
Not Supported
Customer Engagement
Communication Management
Supported
Feedback Collection
Supported
Analytics
Not Supported
Churn Management
Not Supported
Community Management
Not Supported
Content Syndication
Not Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Not Supported
Financial Services
Customer Engagement
Supported
Analytics
Not Supported
Branch Optimization
Not Supported
Channel Management
Not Supported
Compliance Management
Not Supported
Performance Management
Not Supported
Risk Management
Not Supported
Mortgage and Loans
Loan Origination
Supported
Loan Servicing
Supported
Pipeline Management
Supported
Pre-Qualification
Supported
Amortization Schedule
Not Supported
Client Database
Not Supported
Closing Documents
Not Supported
Commercial Mortgages
Not Supported
Contact Management
Not Supported
Credit Reporting
Not Supported
Customer Statements
Not Supported
Document Management
Not Supported
Electronic Applications
Not Supported
Government Loans
Not Supported
Refinance Management
Not Supported
Residential Mortgages
Not Supported
SMS Marketing
2-Way Messaging
Supported
Contact Management
Supported
MMS
Supported
Mass Texting
Supported
Message Personalization
Supported
Mobile Keywords
Supported
Reporting/Analytics
Supported
Scheduled Messaging
Supported
Shortcodes
Supported
Artificial Intelligence
Not Supported
Mobile Coupons
Not Supported
Polls / Voting
Not Supported
Text-to-Win
Not Supported
Sales Engagement
CRM Integration
Supported
Email Sequences
Supported
Reporting / Analytics
Supported
Sales Automation
Supported
Templates
Supported
Workflow Management
Supported
Call Scripts / Call Steps
Not Supported
Email Tracking / Automation
Not Supported
Lead Management
Not Supported
Sales / Voice Dialer
Not Supported
Search
Not Supported
Task Management
Not Supported
SMS-Magic Additional Categories
SMS-Magic Verified User Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Attract more leads! Win more deals! Service Your Customers" Posted 2021-02-25
Pros: Was able to connect to our contact center platform Talkdesk, as well as Salesforce. When a new inbound lead contacts you, text messaging is the best channel to respond and drive an interactive conversation. SMS magic helps so much with automation you never really need to lift a finger to text your customers.
Cons: We haven't had any cons about SMS magic because so far everything has been great!
Overall: Our experience with SMS magic has been nothing but the best. From their support to their platform. we love it all!
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