DigitalGuest Alternatives

Trusted by thousands, Operto Teams (formerly VRScheduler) puts everything you need to get your vacation rental, hotel or cleaning service work done in one place. It's the calm, organized way to manage your cleaning and maintenance staff. Automated scheduling, mobile staff dashboards, checklists, images and laundry reports make sure your jobs get done right. Payroll and billing features save you even more time. Operto Teams communicates directly with over 40 property management software (like Guesty and Cloudbeds) through API to gain access to property and booking information. Task automation saves time and mistakes. Auto-create tasks for each new booking based on custom rules. Set unlimited rules based on check-in, check-out, mid-stay, mid-vacancy and on a set schedule. Assign default staff and estimate time to complete. Schedule a demo today to see how customers create a calmer workflow using Operto Teams.

HotelFriend is a cloud-based hotel management software. It covers the organization of work, direct room & service sales, simplifies the processes of serving guests, making their stay at the hotel even more comfortable. It gives an ability to manage the sales online from any device in any part of the world, analyze guest behavior and increase the income. HotelFriend was founded in 2016 to help hotels improve guest satisfaction and digital presence. With a portfolio spanning R&D, IT consulting, staff training, and other key areas, we've assisted over 700+ clients worldwide. As a rapidly growing tech company, we’ve already helped many hotels, restaurants, stadiums, cruise ships, and wellness facilities improve their revenue stream. We make sure that you are 100% in compliance with the latest regulations, including GoBD, TSE, GDPR, and DSFinVK. Start your journey with a trusted team of innovators who are here to put you at the center of what you do.

Hoteza web makes the guests' stay safer by minimizing face-to-face contact with the hotel staff. Everything guests might like, need or ask can be addressed through the chat. PMS guest profile syncing, personal app links and guest bill posting, easy integration with service optimization systems, room control and much more. Schedule a room cleaning or order additional pillows easily. Book a table in a hotel restaurant or explore the availability of the SPA center. Easily display check-out information including the bill to your guests, and allow them to avoid long lines at the reception by offering them the fast check-out option. Easy communication with the hotel staff through built-in messenger — all the questions answered in the shortest time. QR codes can be placed on printed and electronic media anywhere in the hotel. For example, display them at the front desk, in the elevator, or on key card holders.

Criton is a guest engagement and integrations platform that simplifies digital transformation in hotels, helping operators save money, stay engaged with guests and drive more revenue. With Criton, you can develop your own Hotel Guest App to reduce touchpoints and give everything guests need at their fingertips. Increase revenue and upsell services and facilities. With an app, your guests will have everything they need at their fingertips pre, during and post-stay. Using your hotel app, guests will easily find out dining options, view photo galleries, follow you on social media, peruse menus and book your facilities and services, increasing upsell and RevPAR. With location-based push notifications, you can promote offers and easily keep guests informed. If you have more than one property, your guests can view all your branch hotels, browse amenities and make a booking.

Enjoy personalized experiences during every journey. From business trips to your next weekend retreat, with AeroGuest you will find everything you need in one place. Explore and book your next accommodation while earning reward points. Gain access to the 24-hour service and enjoy local experiences at exclusive prices. Or make the most of your stay with the remote check-in & out possibility. Discover local events, upcoming restaurants, beautiful sights and much more at exclusive prices. Breakfast in bed. Room upgrade. Late night spa treatment or table at a local restaurant. Booking your next accommodation made easy. Search by price, neighbourhood, amenities and more. Our loyalty program offers generous rewards & discounts for your next solo journey, family vacation or business trip.

Guests can check in before they get to your property–saving your staff and your guests time. Let your guests enjoy their vacation right away while leaving your staff the efficient time to focus on providing an outstanding hospitality experience. Duve learns about your guests before arrival through guest information and OTA data. The information collected increases revenue by offering tailored upsells like customized upgrades, services, experiences, and more. Give your guests everything they need for a perfect stay. Duves guest app provides guests with information before they arrive, during their stay, and even after their stay. Never leave guests in the dark, provide things like how to get to your hotel, online check-in, digital keys, what amenities are on site, wifi passwords, popular restaurants, local sites, online check-out, and more.

The only platform combining messaging with concierge, enabling contactless communication and trip planning to deliver exceptional customer experiences. Proactively engage with guests in their channel or app of choice including WhatsApp, WeChat, FB Messenger, LINE, SMS, in your hotel’s app, web and more. Seamlessly manage conversations within your hotel and allow your guest to communicate in over 100 languages. Enabling the richest messaging experience within your own app at every stage of your guest's journey from pre-arrival to post-stay. Allow guests to experience a truly contactless guest experience, including contactless check in & check out, digital mobile key, guest folio, recommendations, request handling and real-time, personalised digital itineraries.

Powerful room service in your guest's phones. Features booking and rental system, upselling, and inventory management - all connected to analytics. Connect conveniently with guests using GuestBell's chat system, available in and out of the hotel. Upgrade your paper brochures to GuestBell's digital homepage. Share updates and special promotions instantly, without the limitations of paper. GuestBell offers individual order reviews, helping you identify and resolve issues before they become negative OTA reviews. Put a beautiful flyer in the rooms, common areas or at the front desk. Guests just scan the QR code and start ordering right away. Sent automatically when guest is added to the system. Remember that we can also get user contact from your PMS via integration.

Add all the information about your services and facilities in the Digital Guest Directory and configure the Booking Systems you need. Customize your Guest App with your look & feel to reinforce your brand. With just that your app will be ready to be used by your guests. Reply to your guests’ requests, send direct messages to inform them and analyze the data to make better decisions for your hotel. Provide them with an easy to use app with real time information which they can use to comfortably manage anything they need during their stay. All from their own smartphones and without downloads. Centralize all your guests’ requests and control the status of each task in real time, also from the staff’s own smartphone. Send direct messages to your clients to inform them about the status of the management.

DACK provides operators with a powerful operator portal to control, customize and manage guest experience, messaging, verification, check-in / check-out, and more. With the DACK app guests can go straight to their room, home, or apartment without having to meet anyone at a front desk or rental office. Through the app guests can check in and utilize a mobile key or key codes for access. With the DACK app guests can learn more about their accommodations amenities, surrounding attractions, stay instructions, and more. DACK’s upsell platform gives operators the option to boost their revenue beyond guest bookings. Obvious extras like customizable check-in times and pet fees can quickly and easily boost your revenue. But why stop there? With our robust upsell platform you can offer private chefs, ski rentals, baby equipment - whatever you think your guests will enjoy.

How can our Smart Hotel App help? Digitize the Guest Journey, Engage with Guests, Streamline Operations and Optimize your Restaurant Ordering! Our platform allows you to offer in one single app, a series of tools that allow guests to check-in and check-out online, access their room with a digital key, make in-room service requests, chat with staff through a ChatBot, have access to a tailor-made City Guide with GPS-guided routes and useful information such as weather, news, and flights, thus providing your guests a fully integrated experience. Offer guests the ability to accelerate the check-in by submitting before arrival their personal preferences, marketing consents, passport, and digital signature to meet local regulations. Allows Credit Card online payment including pre-authorization with tokenization. All the data is automatically updated in the PMS.

Altitude is the all in one smart hotel platform built to simplify the process - we're providing you the building blocks to succeed. Empower We want to help in minimising manual management, and empower the hospitality industry to drive for results in all aspects of the business. We believe you don’t need all the fancy stuff to be successful, it’s about offering thrifty solutions that captures the guests, drives growth, and is easy to manage. Escalate Maximise your ability to boost your business with easy solutions that allow guests to pick and choose their stay experience. Give your guests the control to drive additional revenue with upsell & cross sell, ordering services, and direct bookings. Engage Connect with your guests at any time with real-time communications tools such as direct SMS messaging, push notifications and ordering service requests. Our contact-less mobile and web portal tools make it easier for guests to explore your hotel before their journey has begun.

Hudini has deployed a contactless check-in and mobile key experience for hotel properties around the globe. The seamless experience allows guests to upload the required documents, input their payment method, and receive a digital key directly on a mobile app. This no-queue efficient check-in process allows guests to skip the front desk and head straight to their room, reducing any unnecessary contact. We are constantly striving to produce the best guest experiences by using smart interactions and intelligent automation. Manage guest bookings by mapping their preferences even before they check in to the hotel. Hudini creates smart profiles for every guest that has ever visited a property and learns from past guest behavior to personalize everything from hotel transfers to reserving the right type of room.

GuestService is a standalone product for the end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. With real-time, multi-language and multi-platform, you can serve your guests in all areas of the web, mobile, kiosk and lobby. Satisfy your customers, increase customer loyalty, increase your revenues with a single product. GuestService ensures that the best service is always given to your guests.They send their requests, orders, and follow their status without a language barrier and contactless by the mobile. Your guest knows your hotels, your services and nearby places and takes advantage of the digital concierge service. No additional setup cost. Choose your package and instantly start using it instantly. If you require support during the setup phase, our online chat team is always with you.

Leverage m-hospitality’s transformative technology to boost your hotel’s performance. Offer unique, personalized experiences that exceed expectations. Foster lasting relationships with your guests through digital solutions. Drive revenue growth with streamlined operations and increased guest satisfaction. Elevate your guest journey with m-hospitality’s AI solutions. From pre-arrival to post-checkout, offer unmatched experiences. Meet real-time demands, redefine satisfaction, and dive into the AI revolution in hospitality. With m-hospitality’s loyalty solution, we redefine guest journeys, elevate experiences, and offer versatile vouchers redeemable across your hotel. Tailor perks for devoted guests, magnify loyalty, and create cherished moments in hospitality’s future.

With a billion guest interactions per annum on our platform, the Crave data team is tasked with turning this wealth of data into actionable and useful data insights for our clients. Data drives our innovation process, provides valuable insights for our clients and is the key to understanding guest preferences and delivering personal service. Speak to team Crave to understand how our data capabilities can enhance your data and guest service strategies. The Crave platform can reliably service the needs of large hotel groups as well as individual properties, with most aspects of the Crave platform deployed on AWS. The Crave platform is a proprietary system developed over the years specifically for hospitality companies to provide great digital services to their guests. The Crave platform includes sophisticated security features, strictly complying with data regulations, including GDPR and other regional data laws.

The all-in-one hospitality suite delivers frictionless guest experiences, empowers staff with seamless communication tools, and provides management with the control hub that brings it all together. Revolutionize your hospitality game by seamlessly integrating one unified hub (web or app) to seamlessly interconnect guest experiences, hotel-Apps, mobile check-in and key, interactive TV, intra-staff communication, powerful AI-based online review management, intelligent task management, and more, into one singular, powerful AI-ecosystem. One ecosystem that seamlessly brings together the entire journey. From chat and email questions before even traveling, to activities planning, greetings along the way, mobile check-in, mobile key, food and beverage orders, and so much more. Thanks to the powerful AI engine, tasks can automatically be created and assigned to the right department based on guest chats.

Bowo has teamed up with the best partners in the industry to deliver a complete solution. In addition to PMS and hotel-specific tools, we can suggest carefully selected, innovative services to make the most of your local fabric. Save time and paper by opting for a digital room directory. Your guests get in touch with your different services directly using the application. Birthdays, special deals, the evening menu: play the proximity card with personalized notifications. Live or automated, a chat is a great way to stay in touch at all times. Manage your schedule without third party tools, generate additional turnover, and make it easier to access the different services.

Most property management systems start with their PMS, then build the connectivity layer (aka, the APIs) afterwards. The new approach, which is unique to apaleo, turns things upside down. It starts with the API, then the PMS is built on top of it. All of a sudden – voila! – everything - every single piece of data - in the PMS is completely available, accessible and integrate-able. Automatic interfacing is a new reality. Set up and workflows are simplified. And your brand is all set up with an ecosystem with a range of applications that integrate seamlessly. While it may not sound super sexy, there are a few core things that we think every hotel needs to run smoothly: a way to manage inventory and reservations, a way to store and adjust rates, a tool for accounting, and simple invoicing. apaleo covers all these bases flawlessly for hotel chains of all shapes and sizes. We are PCI compliant.

Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.

WeBee is a 360-degree (End-To-End) solution that enables hotels to have a better engagement with guests. Improve guest satisfaction by gathering instant feedback from the guests during their stay. Build online reputation with higher TripAdvisor rankings. No need to pay high commissions to OTA’s anymore. Thanks to upsells, in-room dining, restaurant and SPA reservations.

Guestware is a Software as a Service (SaaS) company. Your Guestware solution runs in the cloud. This cost-effective alternative to managing on-premise software provides deployment flexibility and lowers costs. Guestware management tools empower hotel service teams to respond to each guest’s individual needs and requests and deliver an outstanding guest experience. Guestware automates and optimizes staff assignments to ensure each issue and request is resolved quickly. Guestware’s data analytics lower operating costs and improves guest satisfaction. The system tracks and records all guest information and interactions in one place. It seamlessly integrates with your property management system (PMS) and central reservation system (CRS) to make caring for your valued guests easy. Guestware intelligently schedules and tracks preventive maintenance tasks to minimize an owner’s capital expenses and optimizes facility maintenance to deliver maximum guest satisfaction.

INTELITY is the provider of the most comprehensive guest engagement and staff management platform for the hotel, casino, cruise, and luxury residential markets. We provide fully integrated solutions to better connect and manage a mobile-first guest experience and staff operations in a single platform. To learn how you can implement a touchless guest experience, schedule a demo today. With heightened cleanliness protocols and reducing physical interaction at top of mind, INTELITY offers a contactless check-in and mobile key experience. Guests can skip the front desk entirely using Mobile Check-In, head directly to their room, and use their Mobile Key to access their room, reducing non-essential, face-to-face interaction between staff and guests. INTELITY is the established leader in hospitality engagement technology delivering the highest quality, most innovative, and integrated Guest Services Platform for use on multiple mobile and in-room devices.

Guestnet is a multi-channel platform with unique features that make it a "must have" product for the world of hospitality. Simple technical application for guests and operations with support function. Guestnet does not include app installation or device purchase. Over 1,600 companies from the world of hospitality use Guestnet to optimize their processes, increase their sales and make their guests' experience unique. Guestnet is a multi-channel information system that provides your guests with optimal support anywhere and at any time. The content is played out on various channels and helps to optimize your customer communication. Simple experience planning thanks to always up-to-date and personalized data.

IRIS empowers hotels to reach guests in a way that suits them. Using IRIS Guest, hotels can bring together all of the features and integrations into one handy, easy-to-use, guest-facing solution. Guests simply need a smart device and their browser to access all of the great features. Embed IRIS Guest Web into an existing hotel app to make use of all the features and integrations, with minimal dev effort. Perfect for multi-property, allowing guests access to all hotels in a single app. IRIS Guest Mobile is required for mobile check-in and mobile key. Each device is paired to a room in your hotel, so when your guest checks in, the device is automatically updated to their language to greet them as they arrive. IRIS Guest products are built using IRIS Guest API. This powerful API is also used by our customers and partners to build their own bespoke guest experiences. You can leverage our existing APIs to build something more unique.

Hotel tablets are interactive in-room devices allowing the guest to communicate with the hotel, make purchases, order room service, report problems, and control their room. Roll all the devices (phone, TV remote, clock/radio, smart room controls) into one and add extra interactive features to give guests the best in-room experience possible. Turn your guest room into a place of discovery. Give guests the power to explore with our curated city guides. Guests are no longer in the dark after entering their rooms with interactive live communication. Turn your guestrooms into a hub for event communication with in-room broadcasting. Save money and allow your guests to opt out of room cleaning services or schedule cleaning times. Easily promote your property's events, promotions, and amenities directly to your guests in their rooms.

Your guests expect digital services. You want to meet these expectations and appreciate the benefits that come with digital tools: reduced workload, optimized workflows, improved guest service and increased sales. That’s why you’d like to have your very own Hotel App; however, wouldn’t that be a time- and money-consuming project? We offer all you need for your very own app. Lean back and benefit from our full service. Whether it’s an app for your hotel, holiday home, campsite, hotel group or hotel chain – we offer uncomplicated solutions that will convince both you and your guests. Your Hotel App includes all features of the Digital Guest Directory and a lot more: It will be listed on the Apple App Store and Google Play Store and will come with an individual app icon. In addition, your guests can access the web version of your app via Internet browser, without any downloads being required.

Increase retention and customer loyalty by improving the experience in real-time with visibility into performance. Escalate and remediate situations as they happen using in-moment feedback and offer solutions to problems customers are facing at the time. Share live feedback, benchmarks and reports with your entire team to create a culture that is customer-focused and promotes continuous service improvement. Set brand standards across all locations and compare results. Define action plans based on real data and enable your front-line staff to understand the customer experience. Use guest feedback to improve the impact of employee training by focusing on what matters most to customers. From service to cleanliness, staff friendliness and food quality, know the areas that matter most to your customers and have ability to make informed decisions to improve their overall experience.

Let Your Guests Bid On Room Upgrades GUEST JOURNEY 1. Guest Receives Pre-Stay Email Shortly prior to their arrivals, your guests receive an automated email offering them the chance to enhance their experience in your hotel. 2. Guest Bids On Room Upgrade… By moving the slider, your guests can place a bid for one or several room types. The hotel decides if to accept or deny the upgrade offer. If the offer is accepted, the guest will receive an upgrade for the additional price. If the offer is denied, their reservation remains as it was. 3. ...And Purchase Extra Services Offer your guests the chance to purchase additional services from a customised guest service menu.

Everything you need to generate demand, build long-life customer relationships, and drive direct booking. Powerful mining integrated to multiple touchpoint. A holistic guest profile record that captures guest data from PMS, Social media and Loyalty Marketing platform to understand what your guest needs and wants and apply those guest insights to deliver personalized service. ​Allowing you to engage with your guests throughout their journey from their search of where to stay, before they arrive, during stay and post-departure. At GHS, we empower hotels with capabilities to create new business opportunities in this digital, connected and social era. We focus on providing innovative digital solutions for the hospitality industry to drive more direct business and profit optimization through strategic implementation of CRM and Loyalty Marketing. The success of iRewards continues and from there we developed products to support the fast-growing needs of the industry.

All-in-one tool to facilitate the entire digital guest journey pre, during and post stay. Avoid queues using contactless Pre Check-in and Express Checkout. Also, enable guest room entry through Mobile Key. Enable seamless communication for guests and staff to answer queries and requests. Access in-depth Eat & Stay preferences to personalize in-room amenities & meals before guest arrival. Inform guests about sanitisation schedules and send promotional messages on spa, dining & more. Showcase all services like restaurants, in-room dining, spa & activities and allow booking through guests’ mobile. Facilitate guests to book hotel services such as spa, golf, yoga and more and create upsell and cross-sell opportunities. Allow guests to scan QR food labels and menu items to know all ingredients and avoid food allergies. Showcase hotel room types, restaurants, offered services and hygiene initiatives through Prefme Partner listing.

Meeting guest expectations in the new age of personalization. guestext meets hotel guest’s expectations! Communication has never been easier. With guestext, hoteliers can form an immediate personalized relationship with guests even before they arrive. Our opt-in messaging platform opens the door to creating total guest satisfaction which means building guest loyalty. guestext is a two-way mobile connection between hotels and their guests, communications for a better guest experience. Hotels can text individual guests, groups whether a guest or not or all guests that opt-in with guestext. Hoteliers can connect with their guests before arrival, during the stay and after departure. guestext builds guest relations that will produce repeat business, add incremental income and provide direct guest reviews. Hospitality statistics indicate 78% of guests want text messaging! Plus, texting has an 8 to 1 response rate compared to email or phone and text enables instant guest connectivity.

ICIboT is a standalone product for end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. By real-time, multi-language, and multi-platform, you can serve your guests in all areas such as kiosks and lobby. Satisfy your customers, increase customer loyalty as well as your revenues with a single product. ICIboT raises hotel revenue while providing guest satisfaction. During the pre-stay, stay, post-stay periods, ICI promotes your hotel directly on the phones of the guests, conducts the selling of your services and serves you as a new sales platform for guests to select your hotel. With the multi-platform support offered by ICI, you increase both your repeat guest numbers and your revenues. By integrating with your PMS, CRM , ERP and Analytics systems, we deliver complete guest satisfaction. In order to fulfill our new generation guest expertise scheme, please contact us.

TRACK’s Hotel CRM is an enterprise solution that connects all of your guest data points in one central location and drives increased direct bookings and retention by engaging the guests with timely messaging throughout the guest life cycle. Over the years hoteliers have had to piece together many disconnected systems to be able to communicate and market to their guests effectively. TRACK’s Hotel CRM empowers hoteliers and marketing professionals to consolidate multiple software systems into one with Omni-Channel tools for marketing and guest communications, seamlessly connecting all of your data in one place, with one subscription cost and one API. Customize and personalize pre-stay messaging for an improved guest experience. Create and send automated confirmation emails and text messages after a reservation is made.

High-quality amenities excite hotel guests. Hotels enhance their stay experience by offering a wide range of services on top of the accommodation. Services include restaurants, gyms, boating, bike riding, and swimming pools. The availability of such services is subject to the frequency of booking by guests. Without a proper amenity booking management tool, there can be overcrowding, general confusion, and eventually, a dip in guest satisfaction. SmartHotel streamlines the amenity booking process and encourages positive reviews from guests. The hotel management software solution lets you create new hotel services, notify guests of events, communicate with guests, gather feedback, and more. It can also automate various critical booking management tasks. The SmartHotel app is also a knowledge base for your guests. Using the app, your guests can learn about the availability of services and amenities. Furthermore, patrons can browse and book amenities from the comforts of their smartphones.

Be connected to your guests... and watch your business grow! Since booking until after check-out, be connected to your guests to deliver a better experience. The e-GDS Survey is the key to take your guests experience to the next level. Listen the clients is the best way to improve their experience and promote better service quickly and efficiently. With e-GDS Survey you can contact your clients in every journey stages, since the very beginning with booking (from every channel) until the post-stay stage, and even in special dates... All to get direct reviews and identify how to be better, know more about your clients and deliver more positive guests experiences, work on loyalty basis, increase reservations and watch your business grow!

Don’t lose any lead with effective marketing automation & retargeting. Structure your customer data, automate your marketing, convert every opportunity for your business. A hotel-specific solution to engage and retain your guests. We offer powerful integration with the PM, your guest data is processed automatically and ready to use for your marketing campaigns. No more complex queries, CSV downloads and painful data processes. With Hotelappz, you can focus in powering up your hotel brand, designing impactful offers and in automating essential touchpoints, so that your guests remember you and are more willing to come back. Powerful automation for a trouble-free set-up, booking confirmation, pre-stay, in-stay, post-stay, re-activation. An open-API being able to connect with your full IT ecosystem. Easily scalable for new services (self-check-in, POS, wifi, ratings, business intelligence, etc.)

HostConcepts® is an all-inclusive solution for restaurant table and waitlist management. Manage your waitlist, track reservations, and optimize table and server management with ease. Stay connected to your guests via unlimited text. Add a JTECH Guest Paging system to ensure you stay connected to all your guests via their preference. With HostConcepts, easily manage your front of house and provide the best guest experience with the flexibility to choose the features that meet your business' needs. Text guests a reservation reminder 24 hours in advance and send texts when their table is ready. Add a TAP-AHEAD™ link to your website or mobile app to enable guests to conveniently add themselves to your waitlist. Ideal for restaurants, pharmacies, salons or anywhere that could benefit from automating the task of adding clients to a waiting list or having them stand in line just to be added to a list.

A new-generation comprehensive cloud hospitality platform. iLumio allows the management of relations with hotel guests at every stage of interaction, from the moment of the room booking, through the selection of entertainment during their stay, use of mobile check-in and digital locks, to the final stage, check out. iLumio Mobile Concierge is the most advanced digital hotel guest service system available on mobile devices. It allows for the management the relationship with the guest at every stage of his stay, from booking, through check-in, customizing preferences, the actual stay, to checking out and return journey support. iLumio Valet, a multimedia digital entertainment and service system, is the most advanced product on the market in the area of digital guest service accessible from hotel TVs. It is complemented by a dedicated application on the tablet available in the guest’s room. All of this allows for efficient management of room automation and communication with staff.

Manet allows you to manage all the information about your hotel: at any time you can choose which details to insert, modify or delete. You can also upload new content and services, related to the hotel and destination. Manet's tools and features enrich and simplify your guests' stay, providing them with everything they need to make their experience unforgettable at every stage of the journey. Increase the opportunities for contact with your customers and optimize communication with them! Manet allows you to better communicate the information and services of your hotel to your guests, increasing the possibility of receiving reservations, right from the pre-stay. Manet's personalization allows you to promote your business and the additional services connected to it, giving you the opportunity to maximize your revenues.

Your 24/7 digital hotel assistant, specially designed to meet the needs of hotels and apartments. Do you want to provide your guests digital services and automate processes such as check-in and -out? HelloGuest offers a tailor-made digital solution for every host, from boarding houses to business hotels and hotel groups to the destination. The HelloGuest multi-app allows hotels an ideal access to digitalization and connects guests and hosts on a, as of yet, unreached level. The app accompanies the guest on his 360° journey, starting from the booking to the check-out. It digitalized and automates processes like check-in, room access and payment. Services such as room service or spa & restaurant offers are presented clearly for guests and can be easily ordered. In addition, the app replaced the room phones by the integrated call and chat functionality and sends push messages directly to all guests. Important hotel information and Guest ABC are available to everyone anytime.

Stays is a all in one vacation rental software that increases your bookings on autopilot. We offer everything you need to advertise your accommodations, increase your bookings, create a perfect experience for your guest and analyze the results. Everything you need to advertise your accommodations, increase your bookings, create a perfect experience for your guest and analyze the results. Have a good relationship with your guests from when they announced their stay until check-out. Stays integrate your listings with dozens of sales channels and create your own website optimized for Google. You set your pricing and hosting rules and Stays helps you sell with one-click online payment tools, estimates and contracts. Take care of your guest's entire experience using Stays and automatically receive up-to-date accommodation information such as check-in, check-out, cleaning and maintenance.

Table reservations software for restaurants and amenities booking platforms for hotels and leisure should be easy and efficient to use. They should remove friction and help create a welcoming atmosphere from the earliest stages of your guests’ journey. That means anything from easy, advance online bookings to accommodating guests who walk in without reservations. To succeed, your locations must adapt quickly to all these scenarios. Infor Table and Reservations Solution (TRS) allows restaurants, hotel amenities, leisure venues, casinos, and other venues to simplify guest reservations and booking queries. You’ll be able to reduce wait times and errors, while efficiently managing walk-ins, call-aheads, and no-shows. Whatever the scenario, your organization can easily match guests to available tables, amenities, and other assets via an intuitive and customizable timeline and floor plan. You’ll enhance the guest experience, making it more enjoyable for both staff and guests alike.

Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers. Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA

The all-in-one engagement platform for hotels to grow revenue, improve customer satisfaction and drive loyalty at all stages of the guest journey. Commission-free upselling and pre-arrival surveys help you and your guests design the perfect stay. One-click upgrades maximise your pre-arrival revenue, while your guests get even more excited about their upcoming stay. In-Stay is a real-time feedback and messaging tool to recover service and improve satisfaction while your guest is still on site. Guests can login to WiFi or scan a QR code to leave feedback, or communicate with you directly via SMS and WhatsApp about their experiences. Beautiful single-page surveys right after the stay let your guests know you truly care. Full suite of analytics & reputation management tools help you make better strategic choices, improve guest satisfaction scores and stay front of mind on review sites.

An intelligent guest CRM which uses SMS texting for recommendations, itineraries and everyday requests. TripSee Concierge provides personalized attention to each guest, creating a better, more substantial relationship with them and improving guest re-bookings in the future. If hoteliers can create a unique experience for the guests during their initial stay, they'll be more likely to return the next time they need a hotel, even if a brand is offering a better price or a more desirable location. With the help of TripSee Concierge, your guest can have a one-of-a-kind experience including personalized recommendations and fully planned day trips customized to each guest’s preferences. All the guest information in a normal CRM plus a few extras include name, email, phone, tags, notes, and stay informed. Track and manage guests, anticipate their needs, and build a unique profile for each guest.

Looking for new ways to keep your hotel’s guests and staff safe? The Fuel Mobile App & Digital Key offers contactless check-in, check-out and keyless entry to help minimize direct contact between staff and guests while adding a level of convenience that will set your hotel apart from the competition. This white-labeled hotel mobile app solution is designed for hotels of any size. It integrates with your property management system and lock vendor in real-time to provide simple, frictionless functionality. The app also features a messaging platform allowing you to stay connected with your guest throughout their travel journey.

Get the work done faster and with less effort. Manage your reservations, track payments and daily tasks with the most easy to use PMS. Keep your guests happy and grow your business. Connect with channel manager and sync your real availability with OTAs like booking.com, expedia, Hotelbeds, Airbnb. Connect with 3rd party systems and maximize your visibility. Your guests will be happy to check-in before they arrive at your hotel and feel safer. You can sync bookings from your channel manager or import them manually. You have all the information you need to welcome your guests in a unique way. You set the requested fields, which fields are required, when the check-in notification will be sent and when the guest will be able to check-in. Guests can use any device, desktop, tablet or mobile, to fill the form and sign digitally.

Receive guest feedback in the group post check-out. This provides a transparent view of their stay experience to all the staff inside the hotel. Send welcome message, thank you message, WiFi username/password to guests on guest whatsApp automatically. Guest can now use their WhatsApp and speak to the staff and management for queries and concerns. This helps the staff to perform service recovery while the guest is still at the hotel. This also ensures there are no negative fallouts in the online review. Having a unified view of the customer and their needs is a absolute must to deliver customer delight. You and your team will be part of an internal chat group to develop a unified view of your guest. Receive all the guest preferences right inside the chat group even before the guest checks-in. Now, you can complete the pre-checkin even before the guest arrives. Guests can just walkin, receive the key and head to the room, no queues, no wait times

Transferring information to your guests can be a time-consuming activity. However, we do need relevant and direct communication during a stay. GuestCompass connects you with your guest through an online channel that links up-to-date information and useful feedback. Online becomes personal and personal once again becomes a chat with your guest. Opening doors with a mobile phone has been around for quite a while, but from now on it is also possible without downloading the umpteenth app on your phone. Our platform allows you to provide your guest with a digital key through a secure environment, with total control over when and where to use it. For any location with a temporary stay where the same questions are often over and over again. Stay in touch during their stay with the use of your own name and brand. Indispensable for the online customer journey. Fast, easy and less paper. Relieve the reception, create cross-sell and offer more service.