Duve
Guests can check in before they get to your property–saving your staff and your guests time. Let your guests enjoy their vacation right away while leaving your staff the efficient time to focus on providing an outstanding hospitality experience. Duve learns about your guests before arrival through guest information and OTA data. The information collected increases revenue by offering tailored upsells like customized upgrades, services, experiences, and more. Give your guests everything they need for a perfect stay. Duves guest app provides guests with information before they arrive, during their stay, and even after their stay. Never leave guests in the dark, provide things like how to get to your hotel, online check-in, digital keys, what amenities are on site, wifi passwords, popular restaurants, local sites, online check-out, and more.
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HotelSmarters
HotelSmarters is a smart-hospitality middleware platform designed to transform in-room TVs and guest mobile devices into interactive, personalized guest-experience hubs. It enables hotels to deliver multi-language welcome messages, upsell services and add-ons (spa treatments, room upgrades, F&B) directly from the TV, incorporate ecommerce workflows for guest purchases, integrate with property systems to display bills and service status, and offer self check-in/check-out, mobile key access, digital signage and more, all while capturing analytics on guest behaviour, optimizing operations and boosting revenue. The system brings together features like personalized guest engagement, flexible remote service ordering, integrated payments, and content delivery, all aiming to elevate guest satisfaction and increase property profitability.
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Enso Connect
Enso Connect is an AI-powered guest experience platform designed for vacation rentals and boutique hotels. It offers a comprehensive suite of tools to digitize and monetize every aspect of the guest journey. Enso Connect's "Boarding Pass" is a customizable web app that consolidates digital check-in/out, smart lock access, guest verification, personalized upsells, and digital guidebooks into a single interface. EnsoAI enhances communication by providing sentiment analysis, automated responses, and multi-language support across channels like SMS, email, WhatsApp, and OTA messaging. The unified inbox streamlines guest interactions, while the CRM enables targeted marketing campaigns to drive repeat and direct bookings. Custom automations using "If This, Then That" logic allow for tailored workflows, such as triggering specific messages based on guest actions or booking channels.
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SuitePad
SuitePad is an award-winning in-room digital guest engagement platform built for the hospitality industry that transforms how guests interact with hotel services by combining a digital guest directory, booking tool for room service and spa or table reservations, internal and external calling, TV remote control, chat, quick feedback, and personalized push messaging on a dedicated tablet or via bring-your-own-device interfaces, all accessible during the guest’s stay. It acts as a digital concierge that replaces traditional paper materials, phones, and remotes with a modern, cloud-connected interface that integrates with property management systems, supports centralized content management across multiple properties, and provides tools to update information and analyze guest usage. SuitePad includes features such as the Stay Manager for personalized stay planning, sustainability options like skipping daily housekeeping, entertainment and app integrations.
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