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About

The only platform combining messaging with concierge, enabling contactless communication and trip planning to deliver exceptional customer experiences. Proactively engage with guests in their channel or app of choice including WhatsApp, WeChat, FB Messenger, LINE, SMS, in your hotel’s app, web and more. Seamlessly manage conversations within your hotel and allow your guest to communicate in over 100 languages. Enabling the richest messaging experience within your own app at every stage of your guest's journey from pre-arrival to post-stay. Allow guests to experience a truly contactless guest experience, including contactless check in & check out, digital mobile key, guest folio, recommendations, request handling and real-time, personalised digital itineraries.

About

A powerful guest experience platform accommodating your entire guest journey from pre-stay to post-stay in one web app. You can easily connect and link restaurants, taxis, food delivery, attractions, bike rentals, and other booking systems to our platform, all in one place. Your guests will have access to everything they need during their stay. Guests can check in and have all the information regarding their stay even before they arrive. So guests can just focus on starting to look forward to their stay. To handle bookings of tables in the restaurant and all the joyful activities, you can use different software systems, which you can connect to your DigitalGuest platform. Simply just by placing the link from the software system behind the buttons. To make it possible to integrate almost everything and even use DigitalGuest in other industries we’ve made an open API. Guests can find all information about their stay, no matter which stage of the guest journey they are at.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer experience solution for hotels and retail brands

Audience

Accommodation businesses interested in a tool to manage and improve their digital guest experiences

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

€1 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Alliants
Founded: 2009
United Kingdom
www.alliants.com

Company Information

DigitalGuest
Denmark
digitalguest.com

Alternatives

INTELITY

INTELITY

Intelity

Alternatives

Criton

Criton

Information Apps

Categories

Concierge Supported
Guest Messaging Supported

Categories

Integrations

Clock PMS+ Not Supported
Facebook Messenger Supported
Guestline Not Supported
Hotellinx Cloud Not Supported
Infor CRM Not Supported
Infrasys POS Supported
Kwentra Not Supported
LINE Supported
Mews Not Supported
Nitesoft Not Supported
OCTOPUS PSIM Not Supported
OPERA Cloud PMS Not Supported
Oracle Hospitality Suite8 Not Supported
SIHOT Not Supported
Sirvoy Not Supported
Stayntouch PMS Not Supported
Ucommerce Not Supported
WhatsApp Supported
apaleo Not Supported

Integrations

Clock PMS+ Supported
Facebook Messenger Not Supported
Guestline Supported
Hotellinx Cloud Supported
Infor CRM Supported
Infrasys POS Not Supported
Kwentra Supported
LINE Not Supported
Mews Supported
Nitesoft Supported
OCTOPUS PSIM Supported
OPERA Cloud PMS Supported
Oracle Hospitality Suite8 Supported
SIHOT Supported
Sirvoy Supported
Stayntouch PMS Supported
Ucommerce Supported
WhatsApp Not Supported
apaleo Supported
Claim Alliants and update features and information
Claim Alliants and update features and information
Claim DigitalGuest and update features and information
Claim DigitalGuest and update features and information