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About

Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.

About

A powerful guest experience platform accommodating your entire guest journey from pre-stay to post-stay in one web app. You can easily connect and link restaurants, taxis, food delivery, attractions, bike rentals, and other booking systems to our platform, all in one place. Your guests will have access to everything they need during their stay. Guests can check in and have all the information regarding their stay even before they arrive. So guests can just focus on starting to look forward to their stay. To handle bookings of tables in the restaurant and all the joyful activities, you can use different software systems, which you can connect to your DigitalGuest platform. Simply just by placing the link from the software system behind the buttons. To make it possible to integrate almost everything and even use DigitalGuest in other industries we’ve made an open API. Guests can find all information about their stay, no matter which stage of the guest journey they are at.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels looking for a guest messaging solution

Audience

Accommodation businesses interested in a tool to manage and improve their digital guest experiences

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

€1 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Akia
Founded: 2018
United States
www.akia.com/solutions/guest-experience

Company Information

DigitalGuest
Denmark
digitalguest.com

Alternatives

Alternatives

Criton

Criton

Information Apps

Categories

Guest Messaging Supported
Room Service Supported

Categories

Integrations

Mews Supported
RoomRaccoon Supported
Sirvoy Supported
Stayntouch PMS Supported
Cloudbeds Supported
FLEXIPASS Supported
Jonas Chorum Supported
Knowcross Supported
Kwentra Not Supported
Maestro PMS Supported
OCTOPUS PSIM Not Supported
OPERA Cloud PMS Not Supported
OpenHotel PMS Supported
OwnerRez Supported
RemoteLock Supported
ResortSuite PMS Supported
SIHOT Not Supported
innRoad Supported
rezStream Cloud PMS Supported

Integrations

Mews Supported
RoomRaccoon Supported
Sirvoy Supported
Stayntouch PMS Supported
Cloudbeds Not Supported
FLEXIPASS Not Supported
Jonas Chorum Not Supported
Knowcross Not Supported
Kwentra Supported
Maestro PMS Not Supported
OCTOPUS PSIM Supported
OPERA Cloud PMS Supported
OpenHotel PMS Not Supported
OwnerRez Not Supported
RemoteLock Not Supported
ResortSuite PMS Not Supported
SIHOT Supported
innRoad Not Supported
rezStream Cloud PMS Not Supported
Claim Akia and update features and information
Claim Akia and update features and information
Claim DigitalGuest and update features and information
Claim DigitalGuest and update features and information