Audience

Restaurants searching for an advanced waiting list solution

About HostConcepts

HostConcepts® is an all-inclusive solution for restaurant table and waitlist management. Manage your waitlist, track reservations, and optimize table and server management with ease. Stay connected to your guests via unlimited text. Add a JTECH Guest Paging system to ensure you stay connected to all your guests via their preference. With HostConcepts, easily manage your front of house and provide the best guest experience with the flexibility to choose the features that meet your business' needs. Text guests a reservation reminder 24 hours in advance and send texts when their table is ready. Add a TAP-AHEAD™ link to your website or mobile app to enable guests to conveniently add themselves to your waitlist. Ideal for restaurants, pharmacies, salons or anywhere that could benefit from automating the task of adding clients to a waiting list or having them stand in line just to be added to a list.

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Integrations

No integrations listed.

Ratings/Reviews

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Company Information

JTECH
United States
www.jtech.com

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Support
Phone Support

HostConcepts Frequently Asked Questions

Q: What kinds of users and organization types does HostConcepts work with?
Q: What languages does HostConcepts support in their product?
Q: What kind of support options does HostConcepts offer?
Q: Does HostConcepts have a mobile app?
Q: What type of training does HostConcepts provide?

HostConcepts Product Features

Restaurant Management

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Reporting/Analytics Supported
Reservations Management Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Sales Tracking Not Supported

Restaurant Reservations

Online / Website Reservations Not Supported
Deposits / Prepayment Processing Not Supported
Feedback Management Not Supported
Guest Notifications Not Supported
Facebook Reservations Not Supported
Email Marketing Not Supported
Custom Reservation Inventory Not Supported
Waitlist Management Not Supported
Mobile App Booking Not Supported
Seat / Table Optimization Not Supported
Guest Data Not Supported
Capacity Monitoring Not Supported
Reporting / Analytics Not Supported
Reminders Not Supported
Text/SMS Communications Not Supported

Waitlist

For Restaurants Not Supported
Waiting Time Tracking Not Supported
Reporting & Statistics Not Supported
Self Check-in Not Supported
Public Waitlist Not Supported
Waitlist Status Tracking Not Supported
Alerts/Notifications Not Supported
Prioritization Not Supported
Customer Database Not Supported