Silverware is an enterprise-grade hospitality platform built for hotels, resorts, and complex multi-venue operations. For more than 30 years, Silverware has powered high-end hospitality environments where uptime, integration depth, and operational flexibility are critical.
The platform includes Point of Sale, GuestX, Scan & Pay, Online Ordering, and Mobile Technology for front-of-house operations, with Heartbeat Dashboard and Admin Center providing enterprise visibility and control. Integrated capabilities such as Silverware Pay, CRM & Loyalty, Self-Serve Kiosks, and Kitchen Display System support payments, guest engagement, and high-volume service workflows.
With deep PMS integrations, unified guest profiles, multi-revenue-center management, real-time reporting, and 170+ integration partners, Silverware powers over 20,000 venues across 35+ countries, helping hospitality operators reduce complexity, protect revenue, and deliver consistent guest experiences at scale.
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Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses.
* Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off.
* Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more.
* Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat.
* Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app.
* Integrates with Square POS and Weebly to easily send texts when an order is ready.
*No app for you or your customers to download.
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Waittable
Waittable is a cutting-edge, cloud-based waitlist management software designed to streamline operations, enhance customer experience, and drive revenue growth for restaurants by bringing off Waitlist, Reservation, and Table Management and data driven CRM.
Key Features
1. Online Waitlist Management: Reduce physical wait times and improving the overall dining experience.
2. Real-time Updates: Automatic SMS or WhatsApp notifications about wait times and status updates keep customers informed, minimizing frustration and anxiety.
3. Table Management: Optimize seating arrangements, reduce wait times, and increase table turnover with Waittable's intuitive table management system.
4. Customer Notifications: Personalized SMS or email updates ensure customers stay informed about their wait status, promoting transparency and trust.
5. Reporting and Analytics: Data-driven insights help restaurants optimize operations, identify trends, and make informed decisions
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