Audience

Restaurants, Bars, Nightclubs, Breweries & Enterprise

About SpotOn

SpotOn is one of the most comprehensive, integrated POS systems on the market. From cloud-based POS to commission-free online ordering and reservations to labor management software, it offers everything the modern restaurateur needs -- with none of the headaches that you get with other big POS companies, like long-term contracts, surprise fees and rate hikes, and impersonal service.

SpotOn excels in serving full-service restaurants, bars, and nightlife venues by providing a single, integrated system to run their business. Designed with speed in mind, the SpotOn Restaurant point-of-sale includes easy-to-read table layouts, the ability to quickly add items to an order, and make menu changes on the fly. The platform includes email marketing, review management, and the industry’s best reporting and analytics - all in a single, integrated dashboard that’s available anywhere your business takes you.

Pricing

Starting Price:
$0/month
Pricing Details:
Quick Start - $0, Counter Service (upgraded) - $99, Full-Service $135

No contracts
Processing as low as 1.99% + .25
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, SpotOn offers API access

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Company Information

SpotOn
Founded: 2017
United States
spoton.pxf.io/oq2Aon

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

SpotOn Frequently Asked Questions

Q: What kinds of users and organization types does SpotOn work with?
Q: What languages does SpotOn support in their product?
Q: What kind of support options does SpotOn offer?
Q: What other applications or services does SpotOn integrate with?
Q: Does SpotOn have an API?
Q: Does SpotOn have a mobile app?
Q: What type of training does SpotOn provide?
Q: Does SpotOn offer a free trial?
Q: How much does SpotOn cost?
Q: What pricing for support is available for SpotOn?
Q: What pricing for training is available for SpotOn?

SpotOn Product Features

Appointment Scheduling

Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Appointment Reminders Not Supported
Group Scheduling Not Supported
Mobile Access Not Supported
Recurring Appointments Not Supported
Room Booking Management Not Supported

Bar POS

Cash Drawer Management Supported
Employee Management Supported
Gift Card Management Supported
Inventory Control Supported
Loyalty Program Supported
Separate Checks Supported
Split Checks Supported
Tips Management Supported

Brewery

Order Management Not Supported
Billing & Invoicing Not Supported
Recipe Management Not Supported
Distribution Management Not Supported
Quality Control Not Supported
Cask Management Not Supported
Production Tracking Not Supported
Inventory Management Not Supported
Demand Planning Not Supported

Customer Loyalty

Customer Activity Tracking Supported
Gift Card System Supported
Loyalty Card System Supported
Referral Tracking Supported
Rewards Management Supported
CRM Not Supported
Corporate Memberships Not Supported
Discount Management Not Supported
Member Portal Not Supported
Membership Management Not Supported
No-Card Loyalty System Not Supported

Food Service Management

Costing Supported
For Cafeterias Supported
For Healthcare Facilities Supported
Inventory Management Supported
Menu Planning Supported
Point of Sale (POS) Supported
Schools Supported
Free / Reduced Meals Not Supported
Nutritional Analysis Not Supported
Online Payments / Funding Not Supported
Purchasing Not Supported
Recipe Management Not Supported
Tray Tracking Not Supported

Online Ordering

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Supported

Payment Processing

Debit Card Support Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Supported
Receipt Printing Supported
ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Gift Card Management Not Supported
Recurring Billing Not Supported
Signature Capture Not Supported

Point of Sale

Barcode Scanning Supported
Discount Management Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Not Supported
Returns Management Not Supported
eCommerce Integration Not Supported

Reputation Management

Response Management Not Supported
Review Monitoring Not Supported
Sentiment Analysis Not Supported
Gamification Not Supported
Campaign Management Not Supported
Review Generation Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Restaurant Management

Food Costing Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Supported
Billing & Invoicing Not Supported
Built-in Accounting Not Supported
Employee Management Not Supported
Inventory Management Not Supported

Restaurant Marketing

CRM Supported
Menu Management Supported
Online Ordering Supported
SMS Marketing Supported
Social Media Management Supported
Advertising Management Not Supported
Customer Data Platform Not Supported
Email Marketing Not Supported
Feedback Management Not Supported
Loyalty Management Not Supported
Marketing Automation Not Supported
Personalization Not Supported
Promotion Management Not Supported
Website Builder Not Supported

Restaurant POS

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Mobile Access Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported
Loyalty Program Not Supported

Restaurant Reservations

Capacity Monitoring Supported
Custom Reservation Inventory Supported
Feedback Management Supported
Guest Data Supported
Guest Notifications Supported
Mobile App Booking Supported
Online / Website Reservations Supported
Reminders Supported
Reporting / Analytics Supported
Seat / Table Optimization Supported
Text/SMS Communications Supported
Waitlist Management Supported
Deposits / Prepayment Processing Not Supported
Email Marketing Not Supported
Facebook Reservations Not Supported

Retail POS Systems

Pricing Management Not Supported
Sales Tracking Not Supported
Returns Tracking Not Supported
Barcode Scanning Not Supported
Commission Management Not Supported
Discount Management Not Supported
Touch Screen Not Supported
Loyalty Program Support Not Supported
Inventory Management Not Supported
eCommerce Not Supported
Gift Card Management Not Supported

Review Management

Social Sharing Not Supported
Response Management Not Supported
Review Monitoring Not Supported
Sentiment Analysis Not Supported
Review Notification Not Supported
Campaign Management Not Supported
Dashboard Not Supported
Review Request Not Supported
Negative Feedback Management Not Supported
White Label Not Supported

Waitlist

Alerts/Notifications Supported
Customer Database Supported
For Restaurants Supported
Prioritization Supported
Public Waitlist Supported
Reporting & Statistics Supported
Self Check-in Supported
Waiting Time Tracking Supported
Waitlist Status Tracking Supported

SpotOn Additional Categories

SpotOn Verified User Reviews

Write a Review
  • Elisa F.
    Owner
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "SpotOn is SPOT ON for payment processing!"

    Posted 2023-01-27

    Pros: The ease of use along with the platform providing reputation management and the ability to reply to reviews instantly has increased my pet sitting business exponentially.
    One of my colleagues is a dog grooming salon, they are using SpotOn internet feature for her guests and shared that it's s great way to capture the data of their clients furthering their business reach!

    Cons: As a busy business owner they give you the opportunity to post awesome things on your social media with their platform, however, I almost wish that I could pay somebody in their organization to do that :-)
    I posted a Veterans Day special and the response from my existing clients was overwhelming!

    Overall: This has been a five star experience working with a company that I could reach 24 hours a day 7 days a week! The majority of my business is on the weekends so if I have a question on how to send out an invoice because I haven't done so in some time there's somebody to answer the phone and walk me through it!!

    Read More...
    Reply from SpotOn
    Posted 2023-01-31
    We love to hear about your experience and appreciate the positive feedback! We know how important reputation management, free marketing tools, and 24/7 support are to running and growing your business. Thank you for taking the time to share your success with us.
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