Audience

Bars, restaurants, cafes, nightclubs

About Lightspeed Restaurant

Lightspeed Restaurant restaurant management software is your all-in-one solution to successfully run your restaurant. We provide payment processing, point of sale and valuable insights to boost margins while saving you time. Our platform is easy to implement and use, reliable, and backed by our 24/7 U.S.-based support experts. Streamline your operations, raise productivity and increase profits with a cloud-based Restaurant POS. Lightspeed Restaurant POS, formerly known as Breadcrumb, is more than an order-taker – it’s the centerpiece of remarkable hospitality. Lightspeed Restaurant combines POS, payments, reservation systems, inventory, and more and turns it into easily digestible insights so you can act on opportunities to increase profits, improve sales, increase guest retention, and manage costs in real-time. 24/7/365 support via phone, email, or chat from people who’ve been in your shoes and speak restaurant.

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Pricing

Starting Price:
$35 per month

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 2.0 / 5
More Reviews Write a Review

Company Information

Lightspeed
Founded: 2012
United States
www.lightspeedhq.com/pos/restaurant/

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
24/7 Live Support
Online

Lightspeed Restaurant Frequently Asked Questions

Q: What kinds of users and organization types does Lightspeed Restaurant work with?
Q: What languages does Lightspeed Restaurant support in their product?
Q: What kind of support options does Lightspeed Restaurant offer?
Q: What other applications or services does Lightspeed Restaurant integrate with?
Q: Does Lightspeed Restaurant have a mobile app?
Q: What type of training does Lightspeed Restaurant provide?
Q: How much does Lightspeed Restaurant cost?

Lightspeed Restaurant Product Features

Bar POS

Cash Drawer Management Supported
Employee Management Supported
Gift Card Management Supported
Inventory Control Supported
Loyalty Program Supported
Separate Checks Supported
Split Checks Supported
Tips Management Supported

Food Service Management

Costing Supported
For Cafeterias Supported
For Healthcare Facilities Supported
Inventory Management Supported
Menu Planning Supported
Point of Sale (POS) Supported
Purchasing Supported
Recipe Management Supported
Schools Supported
Free / Reduced Meals Not Supported
Nutritional Analysis Not Supported
Online Payments / Funding Not Supported
Tray Tracking Not Supported

Online Ordering

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Supported

Point of Sale

Gift Card Management Supported
Loyalty Program Supported
Restaurant POS Supported
Retail POS Supported
Barcode Scanning Not Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Not Supported
Discount Management Not Supported
Electronic Signature Not Supported
Multi-Location Not Supported
Returns Management Not Supported
eCommerce Integration Not Supported

Restaurant Management

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Sales Tracking Supported
Table Management Supported
Food Costing Not Supported
Payroll Management Not Supported
Reservations Management Not Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Restaurant Marketing

Marketing Automation Not Supported
Email Marketing Not Supported
SMS Marketing Not Supported
Loyalty Management Not Supported
Website Builder Not Supported
Online Ordering Not Supported
Social Media Management Not Supported
Feedback Management Not Supported
Promotion Management Not Supported
CRM Not Supported
Customer Data Platform Not Supported
Advertising Management Not Supported
Personalization Not Supported
Menu Management Not Supported

Restaurant POS

Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported
Delivery Management Not Supported

Restaurant Reservations

Online / Website Reservations Not Supported
Deposits / Prepayment Processing Not Supported
Feedback Management Not Supported
Guest Notifications Not Supported
Facebook Reservations Not Supported
Email Marketing Not Supported
Custom Reservation Inventory Not Supported
Waitlist Management Not Supported
Mobile App Booking Not Supported
Seat / Table Optimization Not Supported
Guest Data Not Supported
Capacity Monitoring Not Supported
Reporting / Analytics Not Supported
Reminders Not Supported
Text/SMS Communications Not Supported

Lightspeed Restaurant Additional Categories

Lightspeed Restaurant Verified User Reviews

Write a Review
  • Josiah D.
    Owner
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Worst service ever"

    Posted 2024-08-30

    Pros: Their support service does answer the phone after just a short wait. They are really good at saying, "I'm sorry."

    Cons: I had bundled all my restaurant POS into Lightspeed because I have another system that has built an interface. I wanted to purchase a remote credit card terminal to improve my restaurant service. I contacted my representative on 6/17/2024 and he made a suggestion that I followed. It is now 8/29, I have been in almost daily contact tring to get this resolved.
    They have disconnected my current payment processor and are unable to connect my new terminal. My restaurant is opening and I have no way to process payments.
    IT'S BEEN 10 MONTHS!

    Overall: Words fail me when I try to express the frustration that I have experienced with this project. I am writing this review while on hold, YET AGAIN!

    Read More...
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