CommVergence Alternatives

CDG's MBS and BDS-I solutions offer scalable, accurate billing and operational support solutions for voice, video and data for retail and wholesale telecommunications carriers and service providers. Options include: BDS, Interconnect, CABS, Mediation, Customer Care, Plant, Trouble, Service Provisioning, E-Care, Task Management, CRM Prospects, and third-party financial, mapping and facilities management products. Service bureau, online and licensed options are available.

In today’s digital world, operators need to do everything from creating personalized offers in real time to consumer markets of one, to managing enterprise customers with hundreds to thousands of relationships. This will require increasing process agility, go-to-market pricing and bundling flexibility, and precision insights across all operations, from customer care to network management, from charging to revenue management, from content to partner management and beyond. Singleview is a single solution for real-time rating, charging and billing, reducing costs and increasing consistency across your organization. Launch new services and scale quickly with a future-proofed architecture that grows with your business. Offer any pricing model and accept any type of payment, and maintain a unified view of the customer with pre-integrated customer management.

Complete suite of OSS/BSS applications including Customer Care & Billing, Self Care Portal, Asset Management & Service Desk, Network Management & Application Performance Monitoring, Infrastructure Planning & Buildout. Quickly define, provision, monitor and bill services to start generating revenues in a short time. Open for integration with new and legacy systems. Flexible, extensible applications with rapid deployment times. Start with the apps most critical for your business and deploy others as needed. Verax Customer Care & Billing (CCB) enables pre-paid and post-paid billing of products and services. It unifies four business applications (Customer Care, Product Catalog, Self Care and Billing) into one, reducing the cost and time required for integration and enabling quick time-to-market at a competitive price. CCB is pre-integrated with Verax OSS applications (NMS, Service Desk, Provisioning) simplifying OSS-to-BSS integration and providing “looking glass” functionality.

Tridens Monetization, a Future-Ready Charging & Revenue Management for the Modern Business. Gain disruptive innovation, brand differentiation, and business transformation with service, industry, and business-model agnostic billing platform designed for the connected digital world. Key Product Features. Innovate with the Future-Ready Monetization Platform, Built for High Volume Consumption-Based Events for any Service, Industry, & Partner-Enabled Business Model. Innovative Offer Design: Product Catalog, Discounts (percentage, value), Pricing & Rating, Plans & Bundles, Contracts & Terms. Customer Management: Customer Overview, Customer Hierarchies, Contract Management, Customer/Partner web and mobile app. Convergent Charging: Any type of service, real-time online, offline, sharing, Flexible consumption rules & real-time notifications, Advance Discounting, Resource and Discount sharing. Billing & Invoicing: Flexible billing cycles, daily, weekly, monthly, quarterly, semi annually.

TimelyBill is a telecom billing and revenue management solution which facilitates service providers to introduce products, generate invoices, collect payments, offer bundles, share profit with partners, detect fraud and many other revenue related functions. We understand that no two organizations are alike. TimelyBill OSS / BSS was designed to provide maximum flexibility and reliability. TimelyBill puts you in control of your billing. Add or modify fields, labels, validation rules, permissions, store customer data in multiple languages, and more. TimelyBill includes full-featured components which target the needs of telecom and communications service providers.

The telecom market has changed dramatically over the past decade with mobile devices, over-the-top communication services such as video streaming, the Internet of Things (IoT) and a moderation in demand for traditional voice services, all acting as major industry disruptors. As IoT and 5G become even more prevalent, the complexities of telecom billing and operations will continue to increase. To stay competitive and grow with the market, Communications Service Providers (CSPs) will need to replace legacy billing systems with convergent billing systems that offer greater flexibility and cost-saving efficiencies. With an easy-to-use convergent billing system like CostGuard, you can increase business efficiency by using a single platform for billing, rating, invoicing and collection across all types of customers, markets or service lines. You can also launch brand new products, services and pricing models faster than your competition.

MaxBill drives the operational transformation forward, supporting businesses on their journey to hyperautomation to help create, market and monetize new and existing services. Our smart BSS solution, built for both enterprises and SMBs, serves as a solid foundation for the company’s intelligent, partner- and customer-centric, data-driven and compliant digital ecosystem. We have been successfully implementing our solution to support telecommunication, utilities, gaming and energy service providers’ growth in highly competitive, rapidly-changing markets. Gain total control of your commercial operations with seamless integration of service connection life cycle with a complete meter-to-cash functionality, including billing, metering, payments, debt collection and revenue management. Grow your business, offer a new range of connected services and take advantage of the fast-moving market trends with our MaxBill technology-powered, automated billing and revenue management platform.

As telcos adjust to the business environment of the digital era and launch innovative services based on the Internet of Things, often in collaboration with partners, telecom billing systems gain a new and powerful role in facilitating new services that are based on real customer needs and are monetized efficiently. This requires close attention to be paid to telecom revenue management. Comarch Convergent Billing System is a key product of Comarch BSS, pre-integrated with other modules such as the Comarch Product Catalog and Comarch BSS Mediation. Comarch CBS features a real-time online charging system (OCS) for any service type, and facilitates the development of new business models in cooperation with partners – a key element in expanding business in the digital world. Comarch Convergent Billing System is a high capacity, flexible and scalable service-agnostic telecom billing data management system, which can be used by service providers to monetize services.

OSS360 is a powerful module that is part of the Advantage360 suite. Providing true end-to-end operational support, OSS360 converges CDMA, CSP, GSM, TDMA, LTE, 3G, 4G, satellite, ILEC, MVNO, CENTREX, VoIP, CLEC, ISP, WISP, WiMAX, broadband, SMS, MMS, data, content, paging,voice mail, IPTV, and CATV billing in a single end-to-end platform. Core components of OSS360 include carrier-level customer relationship management (CRM), promotions, marketing, and commissions management, trouble ticketing, accounts receivable, churn and credit scoring, and GL, AP, lockbox, among others. Our platform provides all necessary software to manage your end-to-end business. No need to purchase separate modules from different vendors and through middleware and separate technologies configure them to work. Key benefits of our platform include Past Due Treatment, a valuable process that allows rules to be configured that when subscribers are delinquent actions can be taken to ensure service.

Cerillion Enterprise BSS/OSS Suite is a standards-based pre-integrated end-to-end CRM and billing solution for mobile, fixed, cable and multi-service communications providers. Connect With Your Customers. Cerillion CRM Plus is a comprehensive CRM solution that integrates all aspects of the customer relationship lifecycle for Communications Services Providers. Cerillion Self Service is a responsive web design (RWD) application offering self-service account management and online sales from any device or browser. Cerillion Convergent Charging System (CCS) is a 3GPP compliant convergent charging and policy management system for online and offline services. Cerillion Revenue Manager is a convergent billing and revenue management solution for Communications Services Providers.

A complete end to end OSS/BSS Solution Platform which helps ISP's and telecom operator run their broadband business. The solution helps service providers streamline their operations , automate billing, reduce infrastructure costs and expand business at a faster pace. We believe in working as an extended team to our clients and understand the need of immediate support when needed. Due to no license purchase investments on database and OS , our solution helps reduce capital investments in hardware Infrastructure. Our solution is accessible to teams who are on the field and need instant access to data to perform their duties. Accessibility to data is provided through Mobile Apps. Our well defined processes and guidelines helps in easy and faster migration without hassels. Our solution is highly scaleble which can support million of subscribers from a single instance.

Powered by multi-threaded billing engines with multi-cycle billing capabilities, Omnia360 is a powerful customer care and billing tool. Our billing & CRM software comes with batch-based treatment processing tools, as well as configurable bill messaging and bill message triggers. Take advantage of our online billing software's highly flexible product modeling, allowing advanced pricing structures for package, promotional, and contractual pricing arrangements. Enjoy the freedom to completely configure plans, such as flat rate, block plans, tiered rating, account and multi-service-based rating plans, and even location-based rating. Transform your billing process with our customer billing software's automation. Batch-based treatment processing tools for late fees, notices, non-pay suspensions, disconnects, and write-offs allow for increased operational efficiency.

An integrated softswitch and billing platform that enables VoIP, OTT and telecom providers to configure, launch and monetize any type of communication services in IP networks: Unified Communications, Hosted IP PBX / IP Centrex, SIP Trunking, DID Management, OTT Voice, calling cards, VoLTE/VoWiFI. Key functional modules: Class 4 and 5 SIP softswitch for residential and enterprise telephony services; convergent online charging, billing and service provisioning solution (optional) PortaOne gives you the tools and solutions that allow you to proudly offer exceptional telecom services, work effectively, and stay competitive in your market. Be free to adapt and develop your own extensions thanks to open architecture and API. Receive fair pricing with unlimited lifelong license for all PortaOne products. From marketing an idea to instant product launch, get smooth delivery and fast monetization.

A comprehensive digital BSS platform comprising convergent charging, billing, digital CRM, omnichannel self-care, partner management, and many more modules, enabling rapid delivery, monetization, and management of the latest communications services. Alepo Digital Business Support System has a built-in CRM to digitize CX and improve customer acquisition and retention. It automates workflows, streamlining sales and support. Alepo’s device-responsive omnichannel self-care with AI chatbot integrations enables 24x7x365 instant support, empowering customers to choose their preferred platform and reducing burden on CSRs. Alepo’s centralized product catalog helps operators rapidly launch innovative offerings in response to evolving market demands.

Sigma Software’s OmniCareTM Real-time, Online Convergent (Multi-Play) Billing solution removes the barriers to delivering the next generation of real-time convergent experiences via a packaged solution of core real-time products and will drive subscriber acquisition, increase revenue and improve profitability. Sigma Software understands that accurate charging and billing is one of the most critical components of Quality of Experience (QoE) for Communication Services Providers (CSPs). OmniCare ™ enables unified management of any service, any network and any subscriber for CSPs. The solution provides true convergence – a single convergent billing system to handle prepaid traffic, real-time charging, wireless (4G, LTE, VoLTE), cable, broadband, satellite, data, voice, or SMS and various functionalities required for postpaid customers such as complex customer hierarchies, CDR re-rating, volume discounts, flexible reporting, roaming charging and interconnect charging.

For more than 20 years, Aradial Technologies has provided billing, policy control and AAA software to Internet service providers, both large and small. Smaller providers and High-end ISPs with millions of subscribers can easily integrate Aradial into their IT and Network infrastructures. Aradial offers products that open a whole new set of possibilities for ISPs, MNO/MVNO, Hotspots, WISP, LTE, FTTH, Mobile 3G/4G/5G, WIMAX, VOIP, IPTV, ASPs and Wireless LAN. More than 1000+ operators have purchased Aradial in 80 countries. Aradial Convergent Billing software including Prepaid and Postpaid, Subscription billing, ISP Billing, AAA, PCRF, LTE billing, HSS, CRM and PRM. Radius server for ISP, VOIP, DSL/PPPoE/ FTTH, MNO. An adaptation of the Convergent billing and AAA (Diameter & RADIUS) for LTE, LTE HSS, 3G Cellular/Mobile (3GPP, GSM and CDMA2000), PCRF, M2M Billing, etc.

Allowing you to bill recurring services, one time charges, referral credits, self-expiring discounts, and charges. Prequalify customers’ locations before spending time and money to streamline rapid network deployment. Build and define schedules for any number of installers or service technicians for day by day, week by week, or month by month. Use the Powercode Bandwidth Management Unit (BMU) to set service options for VOIP, wholesale and guarantor accounts, keeps tabs on usage and overage, and throttle customer accounts after specified usage. Add shaping rules using Procera LiveView to control service plans and network performance.

JeraSoft Billing Platform is a multifunctional billing software for mobile and business telecoms such as business telephony, ISPs, CLECs, and more. With JeraSoft Billing Platform, users are able to automate the billing of various types of services. Jerasoft Billing Platform also enables users to automate routing, rating, and mediation processes while managing numerous subscribers.

NTS Utility Billing solution offers for all your utility billing software needs. It manages one or more utility services; metered or unmetered and provide a quick and easy solution to create and manage invoices, customers, products/services and payments. NTG’s NTS product suite is a complete end-to-end OSS/BSS solution that helps organizations bridge the gap between business and networks, boosting the experience with converged services and reliable operations. NTS Trouble Ticket Management (TTM) module manages customer and network trouble tickets and allows you to create your own type of trouble tickets.

Super-agile billing software empowering MVNOs and operators to disrupt and excite the mobile landscape. With easily integrated billing and BSS solutions that scale as you grow, we help you power the future. Our software optimises and automates mission-critical billing and back-office processes, and also empowers businesses with 5G monetisation and innovative service propositions to disrupt traditional business models. We help you solve every type of billing and revenue management problem, putting you in the driving seat. Utilise our platforms to simplify and expand access to the MVNO, OTT, IoT and 5G markets, implementing our real-time Diameter OCS bridge platform as the core network access enabler. We enable disruptive MVNOs, providing billing and BSS solutions and expertise on set-up and ongoing revenue management.

Capture, Retain, Delight Subscribers, with BeQuick BSS/OSS for Mobile. Create a higher level of confidence in your services and ultimately keep your customers happy. Make it easy for customers to manage their own accounts. Reach out to customers to increase sale opportunities or for simple reminders on account information. Make your billing support system work for YOU rather than chasing after other antiquated systems to get your billing right. Know exactly what your subscribers are being charged for your goods and services. Believe your invoices and statements are accurate and that your BSS will help you provide great customer service.

Optius Digital OSS provides pre-integrated modules for Service Order, Service/Resource Activation, Provisioning, and Inventory Management for fiber, copper, wireless and hybrid networks. Its intelligent assignment and order orchestration ensure services are activated right the first time. Optius is a modern solution designed and engineered by a leading-edge CSP with real-world operational experience. It provides one consolidated system that includes both software and services; centralizing data, processes, reporting, configuration, integration, testing, training, and maintenance all from one service provider. Optius integrates with Customer Relationship Management (CRM), Billing, and WorkForce Management (WFM) systems. Optius provides a consolidated solution to digitally transform your business, whether we provide you with partnered solutions for BSS, or we integrate with your current BSS systems.

Splynx is the industry-leading billing & management software that easily fits all ISP business requirements. Get rid of unnecessary platforms to save on operational costs. Splynx enables you to manage and streamline all segments of the ISP business. We provide exceptional support for our clients. Our team is always ready to provide immediate help when needed. We enable our clients to install Splynx on both on-premise or our cloud server. Your instance is backed-up every 6 hours to the encrypted server, so you would never lose your data. Our team will assist you to easily migrate from your current platform, exported Excel / CSV data or from any Radius server database. Set central customer authentication, blocking of non-payers, statistics of Internet usage, support of different equipment and vendors.

ESKA® Digital Billing enables real-time billing in telecommunication networks. It has a flexible and powerful convergent rating engine that gives network operators a competitive advantage to be market leaders in the telecommunications industry. It provides an advanced system for the convergent billing of different services such as wireline, wireless and data networks. This powerful system provides many rich and valuable features such as supporting convergent billing of different telecom services, supporting multi-billing cycles with different frequencies and grace periods, supporting different charging methods such as advance, arrear and one-time charging. ESKA® Digital Billing enables telecom operators to manage their administrative and billing tasks effectively through the integration with other systems such as Customer Care.

Enghouse Billing SaaS platform provides integrated order entry, order management, workflow, billing and provisioning capabilities via a Software as a Service (SaaS) business model. SaaS is enabling Service Providers to reduce time to revenue while delivering the ability to rapidly launch next-generation converged telecommunications services. Define and automate complex workflows through an integrated Business Process Management (BPM) system. An automated order process and provisioning platform with out-of-the-box integration to 3rd party systems. Out-of-the-box support for Salesforce, in addition to entitlement management, trouble ticketing and customer self-serve. Full support for e-Bill presentment, payment processing, AR management and GL integration.

HubCX combines traditional billing, complex rating, and CIS capabilities with best of breed workflow, business intelligence, market gateways and API management capabilities. All HubCX capability is available via a modern UI and leverages user/role configuration to provide the right user experience for enterprise users (including call centre) and partners. The flexibility of HubCX extends to bundling product and services (including energy and non-traditional products) and providing a business rule driven approach to pricing and discounting. HubCX supports the full automation and management of long running processes, including on-boarding, user configurable workflows and tasks such as role and skill-based assignments. Improved billing efficiency through network billing and revenue management. Better business strategies by harnessing and analyzing Big Data.

UltraBill, the flagship product of Brainroots, is an integrated product suite designed to meet all billing related needs of CSPs who may provide single or multiple services. The easily configurable modular structure enables the CSPs to enhance their flexibility and efficiency by picking and choosing products relating to specific requirements at a relatively lower cost with quick implementation time. Based on the web enabled client server architecture, UltraBill has been developed for any type of platform/ database and uses J2EE application framework to provide reliability, redundancy and scalability. It can be used for pricing, rating, provisioning, billing, credit checking, data validation, payments, debit-credit, accounting & reporting. Further, it supports advanced customer care and CRM support with real time viewing of transactions, accounts summary, history of account detail changes, bills and payment history and payment allocation details.

We are committed to providing our clients with Professional Quality Service & the Support that is needed to operate at the highest possible levels and stay one step ahead of the competition. Don’t hesitate to contact us with any questions. I-CONN supports the evolving business needs of today’s Telecom Service Providers. The comprehensive and converged solution with state‐of‐the‐art functionality and capabilities corresponds to the complex billing scene. I-CONN™ is an innovative system, based on the latest generation of software products and interfaces allowing fast adoption by our customers. It does not require specific local installations and works just like a desktop application but instead via a standard web browser such as Internet Explorer, Firefox and Google Chrome etc.

Invoice Options is an affordable billing software for small and medium telecommunications service providers. Specifically designed for local exchange carriers (LECs), competitive local exchange carriers (CLEC), Internet service providers (ISPs), Voice over Internet Protocol (VoIP), Inter-Exchange Carriers (IXCs), and wireless providers, this web-based solution offers end-user billing, customer care, CDR collection and mediation, order management and workflow, custom rating plans, flexible reporting, invoice printing, and more.

UMT, with its latest light weight Customer Care & Convergent Billing suite Unicorn 10 (U10), a portfolio of pre-integrated products and business solutions, supports all lines of business and across technologies including 3G, 4G/LTE, WiMAX or Multi-play services. Unicorn, the convergent Customer Care & Billing solution from UMT, is built to improve customer experience across various verticals and geographies and enables service providers to remain competitive. Designed on layered technology in a brick-by-brick modular framework, Unicorn allows the service providers to phase their billing deployment depending on the budget and adapt their ad-hoc and planned requirements, rapidly and seamlessly. The system supports linking remote nodes or offices by a-web-based architecture and bill payments can be made at remote offices.

The Symphony billing system gives you the power to introduce new products or applications quickly & easily, within your existing business systems. Integrate only the modules you need, or implement the full end-to-end solution and let our customizable, scalable solution grow with you. The real-time data transaction management and mediation provided by Symphony gives you visibility into your customers’ accounts—and the ability to more profitably manage those relationships.

RevX is an advanced billing and revenue management system for products-as-a-service. With RevX, businesses can connect, monetize, and manage communication, application, and managed services. The platform offers real-time charging, billing, and account management, multi-channel customer self-care, unlimited flexibility to define pricing and billing rules, support for product bundles, complex charging models, and subscriber entitlements, and so much more. The key to growth and customer retention is offering a low-touch / no-touch service with self-help tools and automated processing. The more your subscribers can do for themselves, the happier they’ll be while you spend less and grow! Sit back and let the system do the work! We provide automated recurring billing, payment processing, automated collections and carrier suspensions for non-payment, charging for overages, operational and regulatory email notifications, and daily reports are all part of our standard solution.

Ericsson telecom charging and billing solutions are flexible, business-focused software solutions deployed in over 300 operators around the world. They are already supporting more than a billion customers worldwide, meeting the needs of operators, service providers and users alike. Spanning all B2C, B2B and B2B2X revenue streams, these solutions can help you evolve to capture and secure money streams and take advantage of business opportunities from both traditional telecom services as well as digital services, 5G and IoT. Plus, you’ll enjoy a converged platform that lets you handle all your users and services, regardless of payment option or access. Improve customer experience with data mediation that ensures correct data is collected from the network. Cloud-based, personalized and contextualized customer experience across multiple digital touchpoints.

Convergent billing system for telecom operators and corporate sector. More than 4000 installations all over the world. NetUP Billing 5+ utilizes standard protocols and can be used with equipment from any manufacturer. REST API for implementing additional functionality by the client. Option for isolating subscribers of various divisions while maintaining a single subscriber base. Each subscriber can have several personal accounts. Each personal account can be connected to several services. Option for creating system users with limited rights to prevent errors or abuses.

A cloud based connectivity management, device management, billing and core network with flexible deployment models to get your IoT projects up and running with low TCO and quick time-to-market. Using advanced user and control plane separation technology, we offer high flexibility from our globally distributed local packet gateway array. Specially designed to meet the needs of narrowband, battery-operated device-to-cloud use cases. A modern, holistic business suite for mobile operators and IoT service providers, and for the IoT connectivity market at large. Our BSS includes an innovative multi-tier billing and rating system and out of the box functionality to launch new IoT business models. Innate, multi-layered and uncompromised security from multiple angles protects IoT devices, their data and connectivity against cybersecurity threats.

Our software is designed specifically for running your ISP business. Managing virtually every task in the customer’s life cycle while improving customer service, reducing costs and administrative overhead. A flexible design means a better fit for your specific needs. Use BillMax as the foundation to create a solution that is perfect for your company. BillMax has always paid careful attention to the details. Our financial core is solid and helps our customers pass necessary audits. Before we put out a new release, we run our software through a series of intense automated tests so we know that what we are introducing to our customers produces the same results from version to version. That is how we create better software.

The Optiva BSS Platform is an end-to-end customer and revenue management solution that monetizes innovative services and delivers a high-quality customer experience. The platform allows operators and MVNOs to utilize real-time billing, charging, and fulfillment to differentiate themselves from the competition and maximize profitability. The suite supports 2G through 5G on a single platform, giving operators the tools they need to deliver a more advanced and personalized user experience cost-effectively. Optiva BSS Platform is a pre-integrated solution that goes beyond traditional billing. It allows for store-front provisioning, monetization, and cross-service promotions to be delivered in real time. It is designed for the cloud and can be deployed in public and private environments, and it delivers rapid launch and lowers TCO. The suite addresses all the monetization requirements of a service provider.

Rapid digitization is disrupting the status quo of today’s communications markets. Constantly evolving customer needs and behaviors require service providers to adapt fast to deliver the outcomes that their customers expect. Building digital ecosystems, anticipating customer needs and delivering a digital-first customer experience will be essential for service providers to accelerate innovation, diversify into new markets and become the disruptors in the 5G era. Netcracker has the expertise, culture and resources to help service providers transform their business to thrive in a digital economy. Our innovative solutions, cutting-edge technology and value-driven services can help service providers to execute on their digital transformation goals with target business outcomes ensuring growth and profitability. Netcracker Cloud Transformation Services provide a comprehensive slate of best practices and methodologies to guarantee cloud-based transformation programs meet overall business.

The Mavenir Digital Enablement (MDE) platform helps CSPs innovate freely, respond to market demands quickly, and fully monetize new 5G business models. Mavenir’s Digital Enablement (MDE) is a cloud-native, catalog-driven digital BSS that enables CSPs to easily create new 5G digital offerings or complete the 5G network transformation with charging and mediation functions and can also be used to design a digital marketplace experience, bundling cross-industry partner products and services into unified offerings. MDE is built on a MACH (Microservice, API First, Cloud Native, Headless frontends) architecture that can run as a comprehensive BSS or importantly, as a digital overlay with existing legacy BSS for minimal risk and disruption. BSS digital overlay systems can help CSPs to maximize returns in the 5G era.

Fully configurable within hours to support new & innovative plans and services. Implement changes without vendor intervention. Work at the speed of marketing to deploy new promotions, marketing plans or services in hours and days – not months. Multi-dimensional convergence – payment, network & service. Real-time billing and charging – effectively handling prepaid, postpaid and hybrid accounts. Full range of services (voice, video and data), over multiple Network technologies (wireline, wireless and IP). Single charging engine, product catalog and customer management system. Flexible tool for increased efficiency and fast time to market of new offerings. Substantial reduction in OPEX and CAPEX. Manage complex and unique B2B, B2C and B2B2C relationships. Measurable and significant increase in subscriber satisfaction and retention. Substantial reduction in OPEX and CAPEX.

Are you still using Excel sheets for your network inventory management? Or a home-grown system that isn’t that good? Manage and register all your network platforms and vendors in one single network inventory management software solution, with multiple BSS & OSS functionalities – VC4-IMS. Available modules within IMS, include: Inventory Module, GIS Module, Leased Line Management Module, IP Management Module, Telephone Module, Integration Module, Reporting & Dashboard Module, Order & Trouble Ticket Module, Impact Analysis Module, Warehouse and Spares Module, which address Workflow Management, Auto Discovery and Network Reconciliation, Service Fulfillment, Single Point of Failure and more. One central system results in one single truth and provides you full control. It allows staff to complete everyday tasks faster than before and in a much smarter way. VC4-IMS has a strong off-the-shelf offering, thus reducing customization costs.

Comarch Smart BSS is a comprehensive, all-in-one business support system. Our strong telecom pillars deliver customer-oriented service excellence inspired by recommendations of TM Forum and business partners’ guidelines. We streamline telco and non-telco businesses, by delivering flexibility in service definition and process execution. Smart BSS is supported by experienced technical and business-oriented specialists, ready to tailor our broad range of capabilities to your needs and challenges. We provide a single, integrated platform for various roles in your organization, covering sales agents, customer center employees, accountants, product managers, and technical service managers, and allowing you to define access permissions for individual users. Deliver customer satisfaction through smooth and seamless services. Ensure the highest quality of service through the simple, aesthetic self-care platform and smooth ticket management system.

aBILLity is the perfect software for managing your service portfolio whilst billing customers accurately and effectively. We’ve developed and refined aBILLity to be the total comms billing platform solution. Go beyond expectations with real-time analysis, fraud prevention, customizable portals and seamless back-office integrations. Ensures you’re never overcharged by suppliers or underselling to customers as well as detecting and halting fraudulent activity. Create highly competitive bundles and subscription plans for all ICT services that your customers will love. aBILLity ensures your bills are calculated with total accuracy, consolidating all fixed and variable charges for your services into one convenient bill for each customer.

BillFlex is the next-generation solution for field operations and managed services as they transform to digitized products and services. BillFlex provides a competitive edge with abilities to plan effectively and execute predictably with customers and minimize labor costs and errors associated with manual reconciliation. No matter how complex your services, how you bundle products, or what equipment you need to track and support, BillFlex provides full visibility of all transactions and measures your margins, metrics and labor cost within a singular platform.

We contribute to open source with our order management and business process automation core. Each OSS/BSS component is replaceable. Our customers do not have a vendor lock-in. More than 50% of Hydra Billing is accompanied by a source code. We use open-source solutions wherever possible. We have full and documented API. Hydra's database structure is open and documented. Since 2007, we have been specializing in business process automation of ISPs and digital service providers ranging from thousands to millions of subscribers. We collect best practices from our international customers, implement them in our products and share them with you happily. Our services will help you streamline your business processes, optimize costs, and improve customer service quality. Hydra Products have been successfully used by more than 170+ telecommunication companies and service providers in 24 countries around the world since 2007.

ZIRA Convergent Billing & Revenue Management (BRM) is an end-to-end, fully scalable and modular solution addressing entirely Communication Service Providers (CSP) needs for high-performance Billing solution that can successfully respond to new market challenges. It can be introduced in sequential implementation steps and deployed whether as fully featured Billing or in its stand-alone solution modulus integrated with legacy Billing through partial implementation. Besides the operational setup and flexibility enabled, ZIRA BRM is equipped and it enables users to entirely configure the application workspace upon a user role and responsibility whether from the operational or business view maintaining necessary consistency through the ZIRA BRM processing and results presentation.

The trend that has emerged in the last several years is “Customer Centricity”, which has meant a shift from a Resouce-centric paradigm for OSS solutions to a Service centric paradigm with converged Fulfillment and Assurance operations. The CygNet Service Management Platform(SMP) is the foundation for the best-of-breed CygNet Service Fulfillment as well as Service Assurance systems. Based on the sound premise that accurate and up-to-date physical inventory plays a central role in the entire OSS-BSS value chain, the core of the CygNet SMP is the autodiscovery engine that fetches accurate, real-time resource inventory data from the network. The unique value proposition of the CygNet Autodiscovery engine is the built-in correlation algorithms that automatically "stitch" end to end circuits across vendors and technologies and across L1, L2 and L3. This faciltates auto-discovery of services - network-facing services as well as customer- facing services.

With the ever-changing consumer demands, telcos must undergo a strategic transformation to survive and flourish in the digital marketplace. They need to innovate rapidly, offer new services, and support new integrations to ensure a positive customer experience. Prodapt helps telcos to transform their IT operations driven by next-gen technologies enabling them to become a Digital Service Provider (DSP). Our OSS/BSS transformation services helps Communication Service Providers (CSPs) to be agile, customer-centric and boosts their ability to launch new products and services at a faster pace. Market changes due to the unexpected global pandemic have accelerated the need for digital transformation in the CSP ecosystem. Given this scenario, CIOs are harnessing the rising potential of next-gen technologies to resolve the unprecedented implications created due to the pandemic.

IntegriBill, our 5th generation telecom billing and customer service application, was built to increase voice providers' profitability by meeting regulatory compliance requirements, improving productivity, minimizing fees and taxes, reducing churn and providing best in class management tools. All this has been accomplished by listening to our clients for more than 30 years. A few of the many features the application offers include: • Invoice Creation • Taxation • Tax Mapping assistance • Jurisdiction determination and rating of call detail records • RESTful API • Traffic Studies for Federal Universal Service Fund minimization • Proper taxation of bundled sales items • White Label billing • ACH / Credit Card integration • Tax Exemption tracking If your telecom company isn't more profitable utilizing IntegriBill, we've failed.

TeleFactura is the definitive convergent Telecom CDR billing software system with Radius, Xero and Sage integrations. Our modern and intuitive solution can be used for voice, VoIP, mobile MVNO, data and ISP billing, call accounting and rating, data mediation, provisioning, account reconciliation, Telecoms auditing and as Radius AAA server. It’s ideally suited to any company needing a full-featured solution to manage and control the access of their voice and data users to resources in real-time. TeleFactura is integrated with 15 different third-party systems from payment portals such as Paypal to Radius AAA server systems like Radius Manager and TekRadius. It boasts advanced reporting features, offers maximum flexibility thanks to hundreds of features, and is truly universal as it is able to bill anything, from recurrent charges to any database-driven, text file or HTTP-based CDR data. The Radius AAA Integration gives full Telecom authentication and authorization capabilities.