Audience
Companies and businesses looking for a billing and customer management solution for their specific needs
About CSG Encompass
In today’s digital world, operators need to do everything from creating personalized offers in real time to consumer markets of one, to managing enterprise customers with hundreds to thousands of relationships. This will require increasing process agility, go-to-market pricing and bundling flexibility, and precision insights across all operations, from customer care to network management, from charging to revenue management, from content to partner management and beyond. CSG Encompass is a single solution for real-time rating, charging and billing, reducing costs and increasing consistency across your organization. Launch new services and scale quickly with a future-proofed architecture that grows with your business. Offer any pricing model and accept any type of payment, and maintain a unified view of the customer with pre-integrated customer management.
Other Popular Alternatives & Related Software
Cerillion BSS/OSS Suite
Cerillion is a pre-integrated suite of BSS/OSS products for fixed, mobile, cable and multi-service Communications Services Providers (CSPs) worldwide. Built around a common technology framework using industry standards including TM Forum Open APIs, Open Digital Architecture and the 3GPP charging specifications, the product suite is available for modular and end-to-end solution delivery.
Cerillion follows a pure product model, with regular six-monthly software releases, delivering incremental benefits through its evergreen software upgrade programme and ensuring customers always have access to the latest product features. The pre-integrated suite uses configuration not customisation to map business rules and processes across the whole BSS/OSS solution, and is designed with a strong focus on user experience, ensuring Cerillion products are intuitive and straightforward to use for an increasingly digital-native customer base.
Learn more
Alepo Digital BSS
Alepo Digital BSS is a full-stack, convergent business support system built for telecom operators that need to launch fast, monetize any service, and modernize without a multi-year transformation program.The platform consolidates CRM, convergent billing, OCS/online charging, product catalog, order management, subscriber self-care, partner management, voucher management, provisioning, trouble ticketing, and revenue analytics into a single, pre-integrated stack. TM Forum Open API compliant across all modules.
Learn more
Tridens Monetization
Tridens Monetization, a Future-Ready Charging & Revenue Management for the Modern Business. Gain disruptive innovation, brand differentiation, and business transformation with service, industry, and business-model agnostic billing platform designed for the connected digital world. Key Product Features. Innovate with the Future-Ready Monetization Platform, Built for High Volume Consumption-Based Events for any Service, Industry, & Partner-Enabled Business Model. Innovative Offer Design: Product Catalog, Discounts (percentage, value), Pricing & Rating, Plans & Bundles, Contracts & Terms. Customer Management: Customer Overview, Customer Hierarchies, Contract Management, Customer/Partner web and mobile app. Convergent Charging: Any type of service, real-time online, offline, sharing, Flexible consumption rules & real-time notifications, Advance Discounting, Resource and Discount sharing. Billing & Invoicing: Flexible billing cycles, daily, weekly, monthly, quarterly, semi annually.
Learn more
Verax OSS/BSS Suite
Complete suite of OSS/BSS applications including Customer Care & Billing, Self Care Portal, Asset Management & Service Desk, Network Management & Application Performance Monitoring, Infrastructure Planning & Buildout. Quickly define, provision, monitor and bill services to start generating revenues in a short time. Open for integration with new and legacy systems. Flexible, extensible applications with rapid deployment times. Start with the apps most critical for your business and deploy others as needed. Verax Customer Care & Billing (CCB) enables pre-paid and post-paid billing of products and services. It unifies four business applications (Customer Care, Product Catalog, Self Care and Billing) into one, reducing the cost and time required for integration and enabling quick time-to-market at a competitive price. CCB is pre-integrated with Verax OSS applications (NMS, Service Desk, Provisioning) simplifying OSS-to-BSS integration and providing “looking glass” functionality.
Learn more
Integrations
Company Information
CSG International
Founded: 1994
United States
www.csgi.com/products/encompass/
Videos and Screen Captures
Other Useful Business Software
Our Free Plans just got better! | Auth0
You asked, we delivered! Auth0 is excited to expand our Free and Paid plans to include more options so you can focus on building, deploying, and scaling applications without having to worry about your security. Auth0 now, thank yourself later.
Product Details
Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
Online
