Audience

Service providers searching for a billing and invoicing platform

About MaxBill

MaxBill drives the operational transformation forward, supporting businesses on their journey to hyperautomation to help create, market and monetize new and existing services. Our smart BSS solution, built for both enterprises and SMBs, serves as a solid foundation for the company’s intelligent, partner- and customer-centric, data-driven and compliant digital ecosystem. We have been successfully implementing our solution to support telecommunication, utilities, gaming and energy service providers’ growth in highly competitive, rapidly-changing markets. Gain total control of your commercial operations with seamless integration of service connection life cycle with a complete meter-to-cash functionality, including billing, metering, payments, debt collection and revenue management. Grow your business, offer a new range of connected services and take advantage of the fast-moving market trends with our MaxBill technology-powered, automated billing and revenue management platform.

Pricing

Free Trial:
Free Trial available.

Integrations

API:
Yes, MaxBill offers API access
No integrations listed.

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Company Information

MaxBill
Founded: 1996
United Kingdom
maxbill.com

Videos and Screen Captures

MaxBill Screenshot 1
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Product Details

Platforms Supported
Cloud
Linux
Training
Documentation
Live Online
In Person
Support
Phone Support
24/7 Live Support
Online

MaxBill Frequently Asked Questions

Q: What kinds of users and organization types does MaxBill work with?
Q: What languages does MaxBill support in their product?
Q: What kind of support options does MaxBill offer?
Q: Does MaxBill have an API?
Q: What type of training does MaxBill provide?
Q: Does MaxBill offer a free trial?
Q: What pricing for support is available for MaxBill?
Q: What pricing for training is available for MaxBill?

MaxBill Product Features

Billing and Invoicing

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Invoice History Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Supported
Hourly Billing Not Supported
Mobile Payments Not Supported
Project Billing Not Supported
Tax Calculator Not Supported

Billing and Provisioning

Billing & Invoicing Supported
Carrier Access Billing Supported
Contract Management Supported
Customer Accounts Supported
Customizable Billing Supported
Flexible Rate Tables Supported
Internet Supported
Order Management Supported
Post-Paid Systems Supported
Pre-Paid Systems Supported
Provisioning Supported
Rating Supported
Self Service Portal Supported
Service Order System Supported
VoIP Supported

Commission

Affiliate Management Supported
Agency Commission Supported
Commission Calculations Supported
Commission Scheduling Supported
Commission Tracking Supported
Compliance Management Supported
Flat Commissions Supported
Incentive Programs Supported
Multi-Tiered Commissions Supported
Percentage Commissions Supported
Sliding Scale Commissions Supported
Split Commissions Supported

Order Management

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Partner Relationship Management (PRM)

Asset Management Supported
Collaboration Tools Supported
Compliance Management Supported
Deal Management Supported
Deal Registration Supported
Partner Onboarding Supported
Partner Portal Supported
Performance Metrics Supported
Rewards Programs Supported
Workflow Management Supported
Business Plans Not Supported
Channel Marketing Automation Not Supported
Lead Generation Not Supported
Lead Sharing Not Supported

Recurring Billing

Customer Portal Supported
Deferred Billing Supported
Discount Management Supported
Dunning Management Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Supported
Subscription Billing Supported

Reporting

Customizable Dashboard Supported
Data Source Connectors Supported
Drag & Drop Supported
Drill Down Supported
Financial Reports Supported
Forecasting Supported
Report Export Supported
Sales Reports Supported
Scheduled / Automated Reports Supported
Email Reports Not Supported
Marketing Reports Not Supported
OLAP Not Supported

Robotic Process Automation (RPA)

Attended Automation Supported
Code-free Development Supported
Process Builder Supported
Third Party Application Integration Supported
Unattended Automation Supported
Analytics Not Supported
Image Recognition Not Supported
Optical Character Recognition Not Supported

Subscription Management

Cancellation Management Supported
Discount / Coupon Management Supported
Dunning Management Supported
Product Catalog Supported
Recurring Billing Supported
Revenue Recognition Supported
Revenue Recovery Tools Supported
Self Service Portal Supported
Subscription Plan Management Supported
Tax Management Supported
Trial Management Supported
Usage Tracking/Analytics Supported
Enrollment Management Not Supported

Utility Billing

Account Management Supported
Billing & Invoicing Supported
Cable Supported
Collections Management Supported
Customer Management Supported
Electricity Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Supported
Trash Supported
Water Supported
ACH Payment Processing Not Supported
Work Order Management Not Supported

MaxBill Verified User Reviews

Write a Review
  • A MaxBill User
    Supply Chain Expert
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Review of the MaxBill Billing Software"

    Posted 2024-07-02

    Pros: User-friendly interface, and comprehensive functionality.
    100% process automation - automation of routine tasks saves time on invoice processing and reduces the likelihood of errors. Technical support responds quickly to inquiries and resolves issues efficiently.

    Cons: The setup and configuration took longer than expected and required significant effort.

    Overall: MaxBill has met our expectations. MB streamlined and improved our operational processes, making it an essential tool for our company. I recommend this solution to anyone seeking a reliable and functional billing system in the energy sector.

    Read More...
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