MaxBill vs. OneBill Comparison


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About MaxBill drives the operational transformation forward, supporting businesses on their journey to hyperautomation to help create, market and monetize new and existing services. Our smart BSS solution, built for both enterprises and SMBs, serves as a solid foundation for the company’s intelligent, partner- and customer-centric, data-driven and compliant digital ecosystem. We have been successfully implementing our solution to support telecommunication, utilities, gaming and energy service providers’ growth in highly competitive, rapidly-changing markets. Gain total control of your commercial operations with seamless integration of service connection life cycle with a complete meter-to-cash functionality, including billing, metering, payments, debt collection and revenue management. Grow your business, offer a new range of connected services and take advantage of the fast-moving market trends with our MaxBill technology-powered, automated billing and revenue management platform.	About OneBill is an end-to-end subscription management, billing, and revenue management platform that powers the entire customer lead-to-revenue generation experience. OneBill supports all types of billing models such as one-time billing, subscription billing, recurring billing, and usage-based billing. OneBill’s seamless integration with other enterprise systems such as carriers & service providers, payment gateways, accounting & admin, taxation, and CRM & ERP platforms is made possible with open APIs. The platform covers all aspects of a business from CPQ, automated order provisioning & activation, billing & invoicing, all the way to revenue reporting, customer subscription management, and channel partner commission management. OneBill has been helping SMBs, SMEs, and large enterprises to reduce billing errors, compliance risk and drive greater efficiency with an end-to-end billing and revenue management solution fully integrated with some of the world’s leading solutions.
Platforms Supported Windows Not Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Service providers searching for a billing and invoicing platform	Audience Companies of all sizes interested in an end-to-end subscription management, billing, and revenue management platform
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing $1500.00 Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 4.8 / 5 features 5.0 / 5 design 4.5 / 5 support 4.9 / 5 Read all reviews
Pros & Cons from Real Users Pros User-friendly interface, and comprehensive functionality. 100% process automation - automation of routine tasks saves time on invoice processing and reduces the likelihood of errors. Technical support responds quickly to inquiries and resolves issues efficiently. Cons The setup and configuration took longer than expected and required significant effort.	Pros & Cons from Real Users Pros We love OneBill for its scalability and features. OneBill is a sophisticated enough for our billing, invoicing, and taxation needs. We are using OneBill from last 2 years and its been a very smooth ride because of the great support. Our organization has been growing and we keep adding extra requirements and OneBill is keep delivering the features we need. It's a great feeling when we see how OneBill innovated with their product and delivered the unique features we required. We were happy with our old billing system until we started working with multiple agents and partners. Then we started looking for a partner management system where we can manage multiple partners and pay commissions online. Fortunately, we were contacted by one of the OneBill's rep and had a product demo. We immediately loved OneBill's N-tier partner management and real-time commissioning but we were a little skeptical to move our entire billing operations to OneBill. Finally, we took a decision to move our entire billing operations to OneBill where we can handle everything under one system. It's been 4 years and we never regretted our decision. One of the best products I have ever used and the awesome support team who is always there for us. VoIP billing is very different from normal billing with all its complexities and it's hard to find the better billing solution. We came across OneBill when we saw most of competitors are already on it. We immediately had a demo session with OneBill team and moved our billing to them. We impressed by their exceptional usage rating system and CDR processing. Our on-boarding went smooth and all data migrated successfully. We are happy that OneBill is handling all our billing, invoicing, rating, CDR processing, taxation, and partner management operations. We are using OneBill for more than 2 years now. Their CPQ module is neat and configuring the taxation is seamless. We are fond of OneBill because we can scale our billing operations at anytime. Though we are currently using OneBill for our subscription management, billing, and taxation, however we can add extra capabilities and features at any time. Their customer support is quick and responsive for our tickets. Also, they clearly understanding our problems and fixing them immediately. We are using OneBill for creating products and selling them with different seasonal pricing. OneBill helped us to save a lot of time by bringing all the feature we want to sell our products to different regions with different pricing options. It saved us a lot of time by streamlining our billing. Cons Our company has been growing with OneBill from last two years. For that, we are very attached to them. But I would suggest that OneBill can become the industry leader if it could be a little easier to implement. Setting up complex commissioning incentives for sales agents takes a bit of time. Never faced any major issues with OneBill though, however we always need to request OneBill team for custom reports. It would be more helpful if they can give users to download any custom reports we want. OneBill is already packed with a lot of features and they keep adding more and more. I understand that all these features are helpful to solve more complex problems for the industries like UCaaS, IoT, etc. But for a simple online magazine, all these features make the implementation a little complicated. We have not faced any problems yet. OneBill seems to have a lot of features for the complex business operations. But we only use a couple of features and we have no problems with them so far.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information MaxBill Founded: 1996 United Kingdom maxbill.com	Company Information OneBill Founded: 2009 United States www.onebillsoftware.com
Alternatives Utilmate	Alternatives Pelcro Pelcro Inc
Tridens Monetization Tridens	Datagate Telecom Billing Datagate Innovation
OneBill	IntegriBill Sandy Beaches Software
Cadebill MCL Systems	BlueSnap
VertexOne Vertex View All	BillingPlatform View All
Categories Billing and Invoicing Supported Billing and Provisioning Supported Commission Supported Hyperautomation Supported Meter-to-Cash Supported Order Management Supported OSS/BSS Supported Partner Relationship Management (PRM) Supported Recurring Billing Supported Reporting Supported Robotic Process Automation (RPA) Supported Subscription Management Supported Utility Billing Supported	Categories Billing and Invoicing Supported Billing and Provisioning Supported Commission Supported CPQ Supported Integrated Revenue and Customer Management (IRCM) Software for CSPs Supported Membership Management Supported Order Management Supported Order-to-Cash Supported Payment Processing Supported Quote-to-Cash Supported Recurring Billing Supported Revenue Management Supported SaaS Billing Supported Subscription Management Supported Usage-Based Billing Supported
Billing and Invoicing Features Billing Portal Supported Contact Database Supported Contingency Billing Supported Customer Portal Supported Customizable Invoices Supported Dunning Management Supported Hourly Billing Not Supported Invoice History Supported Mobile Payments Not Supported Multi-Currency Supported Online Invoicing Supported Online Payments Supported Payment Processing Supported Project Billing Not Supported Recurring/Subscription Billing Supported Service Ticket Billing Supported Tax Calculator Not Supported Billing and Provisioning Features Billing & Invoicing Supported Carrier Access Billing Supported Contract Management Supported Customer Accounts Supported Customizable Billing Supported Flexible Rate Tables Supported Internet Supported Order Management Supported Post-Paid Systems Supported Pre-Paid Systems Supported Provisioning Supported Rating Supported Self Service Portal Supported Service Order System Supported VoIP Supported Commission Features Affiliate Management Supported Agency Commission Supported Commission Calculations Supported Commission Scheduling Supported Commission Tracking Supported Compliance Management Supported Flat Commissions Supported Incentive Programs Supported Multi-Tiered Commissions Supported Percentage Commissions Supported Sliding Scale Commissions Supported Split Commissions Supported Order Management Features Back Order Management Supported Catalog Management Supported Inventory Management Supported Order Entry Supported Order Fulfillment Supported Order Tracking Supported Recurring Orders Supported Returns Management Supported Shipping Management Supported Special Order Management Supported Recurring Billing Features Customer Portal Supported Deferred Billing Supported Discount Management Supported Dunning Management Supported Invoice History Supported Multi-Currency Supported Multi-Period Recurring Billing Supported Payment Processing Supported Recurring Donations Supported Subscription Billing Supported Subscription Management Features Cancellation Management Supported Discount / Coupon Management Supported Dunning Management Supported Enrollment Management Not Supported Product Catalog Supported Recurring Billing Supported Revenue Recognition Supported Revenue Recovery Tools Supported Self Service Portal Supported Subscription Plan Management Supported Tax Management Supported Trial Management Supported Usage Tracking/Analytics Supported Show More Features Partner Relationship Management (PRM) Features Asset Management Supported Business Plans Not Supported Channel Marketing Automation Not Supported Collaboration Tools Supported Compliance Management Supported Deal Management Supported Deal Registration Supported Lead Generation Not Supported Lead Sharing Not Supported Partner Onboarding Supported Partner Portal Supported Performance Metrics Supported Rewards Programs Supported Workflow Management Supported Reporting Features Customizable Dashboard Supported Data Source Connectors Supported Drag & Drop Supported Drill Down Supported Email Reports Not Supported Financial Reports Supported Forecasting Supported Marketing Reports Not Supported OLAP Not Supported Report Export Supported Sales Reports Supported Scheduled / Automated Reports Supported Robotic Process Automation (RPA) Features Analytics Not Supported Attended Automation Supported Code-free Development Supported Image Recognition Not Supported Optical Character Recognition Not Supported Process Builder Supported Third Party Application Integration Supported Unattended Automation Supported Utility Billing Features Account Management Supported ACH Payment Processing Not Supported Billing & Invoicing Supported Cable Supported Collections Management Supported Customer Management Supported Electricity Supported Meter Management Supported Metered Billing Supported Move In / Move Out Supported Natural Gas Supported Non-Metered Billing Supported Online Payment Processing Supported Penalty / Cut-Off Processing Supported Rate Management Supported Service Call Management Supported Trash Supported Water Supported Work Order Management Not Supported	Billing and Invoicing Features Billing Portal Supported Contact Database Supported Contingency Billing Supported Customer Portal Supported Customizable Invoices Supported Dunning Management Supported Hourly Billing Supported Invoice History Supported Mobile Payments Supported Multi-Currency Supported Online Invoicing Supported Online Payments Supported Payment Processing Supported Project Billing Supported Recurring/Subscription Billing Supported Service Ticket Billing Supported Tax Calculator Supported Billing and Provisioning Features Billing & Invoicing Supported Carrier Access Billing Supported Contract Management Supported Customer Accounts Supported Customizable Billing Supported Flexible Rate Tables Supported Internet Supported Order Management Supported Post-Paid Systems Supported Pre-Paid Systems Supported Provisioning Supported Rating Supported Self Service Portal Supported Service Order System Supported VoIP Supported Commission Features Affiliate Management Supported Agency Commission Supported Commission Calculations Supported Commission Scheduling Supported Commission Tracking Supported Compliance Management Supported Flat Commissions Supported Incentive Programs Supported Multi-Tiered Commissions Supported Percentage Commissions Supported Sliding Scale Commissions Supported Split Commissions Supported Order Management Features Back Order Management Supported Catalog Management Supported Inventory Management Supported Order Entry Supported Order Fulfillment Supported Order Tracking Supported Recurring Orders Supported Returns Management Supported Shipping Management Supported Special Order Management Supported Recurring Billing Features Customer Portal Supported Deferred Billing Supported Discount Management Supported Dunning Management Supported Invoice History Supported Multi-Currency Supported Multi-Period Recurring Billing Supported Payment Processing Supported Recurring Donations Supported Subscription Billing Supported Subscription Management Features Cancellation Management Supported Discount / Coupon Management Supported Dunning Management Supported Enrollment Management Supported Product Catalog Supported Recurring Billing Supported Revenue Recognition Supported Revenue Recovery Tools Supported Self Service Portal Supported Subscription Plan Management Supported Tax Management Supported Trial Management Supported Usage Tracking/Analytics Supported Show More Features CPQ Features 2D Drawing Not Supported 3D Modeling Not Supported Approval Workflow Supported eCommerce Supported Guided Selling Not Supported Product Configurator Supported Proposal Generation Supported Quotes / Estimates Supported Renewal Management Supported Self Service Portal Supported Membership Management Features Application Management Supported Automatic Renewals Supported Committee Management Not Supported Dues Management Supported Email Marketing Not Supported Event Management Not Supported Member Directory Not Supported Member Portal Supported Member Types Supported Membership Database Supported Nonprofit Membership Not Supported Payment Processing Supported Website Management Supported Payment Processing Features ACH Check Transactions Supported Bitcoin Compatible Not Supported Debit Card Support Supported Gift Card Management Supported Mobile Payments Not Supported Online Payments Supported POS Transactions Not Supported Receipt Printing Supported Recurring Billing Supported Signature Capture Supported Revenue Management Features Competitor Analysis Not Supported Dynamic Pricing Supported For Airlines Not Supported For Hospitality Industry Supported Forecasting Not Supported Inventory Control Supported Price Optimization Supported Recommendation Engine Supported Yield Management Not Supported
Integrations 2600Hz Not Supported Autotask PSA Not Supported Avalara Not Supported CCH SureTax Not Supported CereTax Not Supported Cybersource Not Supported Datto Workplace Not Supported DocuSend Not Supported Docusign Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Nekton.ai Not Supported NetSuite Not Supported QuickBooks Online Not Supported Salesforce Not Supported Stripe Not Supported Telnyx Not Supported Vtiger CRM Not Supported Worldline Not Supported Zapier Not Supported Show More Integrations	Integrations 2600Hz Supported Autotask PSA Supported Avalara Supported CCH SureTax Supported CereTax Supported Cybersource Supported Datto Workplace Supported DocuSend Supported Docusign Supported HubSpot CRM Supported HubSpot Customer Platform Supported Nekton.ai Supported NetSuite Supported QuickBooks Online Supported Salesforce Supported Stripe Supported Telnyx Supported Vtiger CRM Supported Worldline Supported Zapier Supported Show More Integrations View All 28 Integrations
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