Audience
Companies and businesses looking for a software solution for their billing operations and needs
About CommVergence
Billing can be a complex process that requires careful attention-to-detail and demands top quality service. With iCommVergence, you can effectively provide billing for all of today’s current telecommunications services and stay prepared for tomorrow’s challenges. This automated solution can help you send bills out on time, typically requiring less resources and time than you spend today. Take advantage of a single system, next-generation OSS/BSS solution that can help you: Conduct all of your billing functions from a single system. Implement table-driven functionality for extended flexibility. Deliver a superior CSR experience. Foster a converged multi-service environment. Develop a rules-driven engine for flexibility. Handle all billing, customer care, rating, trouble management, payment and POS functions. Integrate web-service driven technology to third parties. Realize flexible bundling and discounting options. Improve overall workflow processes.
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Omnia360
Powered by multi-threaded billing engines with multi-cycle billing capabilities, Omnia360 is a powerful customer care and billing tool. Our billing & CRM software comes with batch-based treatment processing tools, as well as configurable bill messaging and bill message triggers. Take advantage of our online billing software's highly flexible product modeling, allowing advanced pricing structures for package, promotional, and contractual pricing arrangements. Enjoy the freedom to completely configure plans, such as flat rate, block plans, tiered rating, account and multi-service-based rating plans, and even location-based rating. Transform your billing process with our customer billing software's automation. Batch-based treatment processing tools for late fees, notices, non-pay suspensions, disconnects, and write-offs allow for increased operational efficiency.
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OneBill
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The platform covers all aspects of a business from CPQ, automated order provisioning & activation, billing & invoicing, all the way to revenue reporting, customer subscription management, and channel partner commission management.
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Verax OSS/BSS Suite
Complete suite of OSS/BSS applications including Customer Care & Billing, Self Care Portal, Asset Management & Service Desk, Network Management & Application Performance Monitoring, Infrastructure Planning & Buildout. Quickly define, provision, monitor and bill services to start generating revenues in a short time. Open for integration with new and legacy systems. Flexible, extensible applications with rapid deployment times. Start with the apps most critical for your business and deploy others as needed. Verax Customer Care & Billing (CCB) enables pre-paid and post-paid billing of products and services. It unifies four business applications (Customer Care, Product Catalog, Self Care and Billing) into one, reducing the cost and time required for integration and enabling quick time-to-market at a competitive price. CCB is pre-integrated with Verax OSS applications (NMS, Service Desk, Provisioning) simplifying OSS-to-BSS integration and providing “looking glass” functionality.
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Integrations
Company Information
CommSoft
Founded: 1985
United States
www.commsoft.net/client-service
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online
CommVergence Frequently Asked Questions
CommVergence Product Features
Billing and Provisioning
Billing & Invoicing
Rating
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Self Service Portal
Service Order System
VoIP
