CommVergence

CommVergence

CommSoft
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+

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About

Billing can be a complex process that requires careful attention-to-detail and demands top quality service. With iCommVergence, you can effectively provide billing for all of today’s current telecommunications services and stay prepared for tomorrow’s challenges. This automated solution can help you send bills out on time, typically requiring less resources and time than you spend today. Take advantage of a single system, next-generation OSS/BSS solution that can help you: Conduct all of your billing functions from a single system. Implement table-driven functionality for extended flexibility. Deliver a superior CSR experience. Foster a converged multi-service environment. Develop a rules-driven engine for flexibility. Handle all billing, customer care, rating, trouble management, payment and POS functions. Integrate web-service driven technology to third parties. Realize flexible bundling and discounting options. Improve overall workflow processes.

About

ZIRA Group offers an integrated Business Support System (BSS) designed to streamline telecom operations, including customer management, order processing, revenue management, and trading. Their AI-powered platform enhances telecom businesses by providing predictive insights, automation, and a flexible modular approach that simplifies the deployment and scaling of operations. ZIRA’s solutions are customizable, providing telecom providers with efficient tools to manage customer experiences, billing, and operations. The platform's low-code features enable telecom companies to adapt swiftly to changing business needs while improving operational efficiency and service delivery.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and businesses looking for a software solution for their billing operations and needs

Audience

Telecom companies and service providers seeking a flexible, scalable, and AI-powered BSS platform to optimize customer management, streamline order processing, and enhance revenue management and operational efficiency

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$200.00/one-time/user
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CommSoft
Founded: 1985
United States
www.commsoft.net/client-service

Company Information

ZIRA
Founded: 1995
United States
ziragroup.com

Alternatives

CostGuard

CostGuard

IDI Billing Solutions

Alternatives

Omnia360

Omnia360

CHR Solutions
Cadebill

Cadebill

MCL Systems
OSS360

OSS360

Advantage360 Software
TimelyBill

TimelyBill

Bill Perfect Inc.
Verax OSS/BSS Suite

Verax OSS/BSS Suite

Verax Systems
CostGuard

CostGuard

IDI Billing Solutions
Enghouse Billing SaaS

Enghouse Billing SaaS

Enghouse Networks

Categories

Categories

OSS/BSS Supported
Telecom Billing Supported

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Not Supported
Contract Management Not Supported
Customer Accounts Not Supported
Customizable Billing Not Supported
Flexible Rate Tables Not Supported
Internet Not Supported
Order Management Not Supported
Post-Paid Systems Not Supported
Pre-Paid Systems Not Supported
Provisioning Not Supported
Rating Supported
Self Service Portal Not Supported
Service Order System Not Supported
VoIP Not Supported

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Supported
Contract Management Supported
Customer Accounts Not Supported
Customizable Billing Supported
Flexible Rate Tables Supported
Internet Supported
Order Management Supported
Post-Paid Systems Supported
Pre-Paid Systems Supported
Provisioning Supported
Rating Supported
Self Service Portal Supported
Service Order System Supported
VoIP Supported

Integrations

Avalara Supported
Calix Cloud Supported
Paymentus Supported

Integrations

Avalara Not Supported
Calix Cloud Not Supported
Paymentus Not Supported
Claim CommVergence and update features and information
Claim CommVergence and update features and information
Claim ZIRA and update features and information
Claim ZIRA and update features and information