CommVergence

CommVergence

CommSoft
PortaSwitch

PortaSwitch

PortaOne
+
+

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About

Billing can be a complex process that requires careful attention-to-detail and demands top quality service. With iCommVergence, you can effectively provide billing for all of today’s current telecommunications services and stay prepared for tomorrow’s challenges. This automated solution can help you send bills out on time, typically requiring less resources and time than you spend today. Take advantage of a single system, next-generation OSS/BSS solution that can help you: Conduct all of your billing functions from a single system. Implement table-driven functionality for extended flexibility. Deliver a superior CSR experience. Foster a converged multi-service environment. Develop a rules-driven engine for flexibility. Handle all billing, customer care, rating, trouble management, payment and POS functions. Integrate web-service driven technology to third parties. Realize flexible bundling and discounting options. Improve overall workflow processes.

About

PortaSwitch combines Class 4/5 soft switching (PortaSIP) and real-time billing with online charging (PortaBilling) on one platform. Wholesale carriers, MVNOs, ITSPs, and UCaaS/voice providers use it to run voice, messaging, IoT/M2M, and data traffic under a single BSS+OCS stack. Key capabilities: - Open REST API and self-service rate and plan changes, no vendor release needed - Real-time prepaid and postpaid charging with balance tracking and fund-locking - SIP routing sized for wholesale concurrent-call volumes, plus Cloud PBX/IP Centrex - White-label wholesale and reseller layers - Multi-site geo-redundancy with automatic failover - Full source code access - Migration without interrupting live subscribers PortaSwitch is sold as a perpetual license not tied to subscriber count or as a monthly SaaS subscription based on billable events. It deploys on-premise, on Oracle Cloud Infrastructure, or hybrid, scaling across as many servers as capacity requires.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and businesses looking for a software solution for their billing operations and needs

Audience

BSS, Billing and Softswitch solutions to different types of Communication Service Providers: MNO/MVNO/MVNE, cable/MSO, fixed-line, broadband, VoIP, satellite, IoT and others.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

PortaSwitch can be deployed either in an on-premises private cloud installation with a license, or in a public cloud as a service

The PortaSwitch unlimited perpetual license does not depend on the number of subscribers or concurrent calls but rather covers an installation of a predefined number of instances and servers. The pricing of PortaSwitch in a cloud under SaaS model depends on the maximal capacity used during the month of service.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • PortaOne is a reliable and flexible platform that supports our voice services and day-to-day operations. The platform offers a comprehensive range of features for managing voice services, billing, routing and customer requirements.Their support team is excellent, always willing to assist, responsive, and readily available when needed. We value the strong working relationship with PortaOne and appreciate their team's commitment to supporting us and helping resolve queries.

Cons

  • Some enhancements and technical queries may require additional investigation and follow-up before they can be resolved. Their Mobile and WebRTC apps could have been better developed before launching

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

CommSoft
Founded: 1985
United States
www.commsoft.net/client-service

Company Information

PortaOne
Founded: 2001
Canada
www.portaone.com/telecom-products/portaswitch/

Alternatives

CostGuard

CostGuard

IDI Billing Solutions

Alternatives

Omnia360

Omnia360

CHR Solutions
IPRNVOICE

IPRNVOICE

LCR ONE
OSS360

OSS360

Advantage360 Software
PortaBilling

PortaBilling

PortaOne
Verax OSS/BSS Suite

Verax OSS/BSS Suite

Verax Systems
Enghouse Billing SaaS

Enghouse Billing SaaS

Enghouse Networks
PortaAIM

PortaAIM

PortaOne

Categories

Categories

Cloud PBX Supported
OSS/BSS Supported
Telecom Billing Supported
Telephony Supported

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Not Supported
Contract Management Not Supported
Customer Accounts Not Supported
Customizable Billing Not Supported
Flexible Rate Tables Not Supported
Internet Not Supported
Order Management Not Supported
Post-Paid Systems Not Supported
Pre-Paid Systems Not Supported
Provisioning Not Supported
Rating Supported
Self Service Portal Not Supported
Service Order System Not Supported
VoIP Not Supported

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Not Supported
Contract Management Supported
Customer Accounts Supported
Customizable Billing Supported
Flexible Rate Tables Supported
Internet Supported
Order Management Supported
Post-Paid Systems Supported
Pre-Paid Systems Supported
Provisioning Supported
Rating Supported
Self Service Portal Supported
Service Order System Supported
VoIP Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Integrations

Avalara Supported
Boomi Not Supported
Calix Cloud Supported
Paymentus Supported

Integrations

Avalara Not Supported
Boomi Supported
Calix Cloud Not Supported
Paymentus Not Supported
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Claim CommVergence and update features and information
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