Audience

Telecommunication companies looking for a complete solution for OCS and BSS functions

About Telgoo5

Meet All Your BSS & OCS Needs. A SaaS-Based, End-to-End Telecom Platform, Telgoo5 is an end to end cloud based SaaS platform that powers Cable and Internet service providers (MSP’s), Mobile operators (MNO’s), Mobile Virtual Network Operators (MVNO), Enablers (MVNE) and Aggregators (MVNA). Our modular platform offers an Omni Channel CRM, Billing, Online Charging and payment engine that drives many of the global brands in this space. How we can help you? The Telgoo5 platforms are powering industry players across the Mobile Virtual Network ecosystem. See how we can help your company delight your customers and support your revenue growth. How does it work? Our billing and operation support system makes your tasks simpler by adapting to your needs. Have a look at some of its important features and how it works: Top-notch AI integration anticipates your needs before they appear. Integrated with top carriers. Hosted on AWS. Simple APIs for addressing emerging requirements.

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Integrations

API:
Yes, Telgoo5 offers API access
See Integrations

Ratings/Reviews - 2 User Reviews

Overall 5.0 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5
More Reviews Write a Review

Company Information

Telgoo5
United States
www.telgoo5.com

Videos and Screen Captures

Telgoo5 Screenshot 1
Telgoo5 Screenshot 1
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Product Details

Platforms Supported
Cloud

Telgoo5 Frequently Asked Questions

Q: What kinds of users and organization types does Telgoo5 work with?
Q: What languages does Telgoo5 support in their product?
Q: What other applications or services does Telgoo5 integrate with?
Q: Does Telgoo5 have an API?

Telgoo5 Product Features

Billing and Provisioning

Carrier Access Billing Not Supported
Self Service Portal Not Supported
Customer Accounts Not Supported
Customizable Billing Not Supported
Billing & Invoicing Not Supported
Contract Management Not Supported
Order Management Not Supported
Rating Not Supported
Provisioning Not Supported
Pre-Paid Systems Not Supported
VoIP Not Supported
Internet Not Supported
Service Order System Not Supported
Flexible Rate Tables Not Supported
Post-Paid Systems Not Supported

MSP

Remote Access Not Supported
Live Chat Not Supported
Billing & Invoicing Not Supported
Patch Management Not Supported
Remote Systems Monitoring Not Supported
Dashboard Not Supported
Issue Management Not Supported
Scheduling Not Supported
Backup Management Not Supported
Help Desk Not Supported
Project Management Not Supported
CRM Not Supported
Privileged Access Management (PAM) Not Supported

Telephony

Telemarketing Management Not Supported
Auto-Dialer Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
Voice & Data Integration Not Supported
Call Monitoring Not Supported
Outbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Call Center Management Not Supported
Predictive Dialer Not Supported
VoIP Not Supported

Telgoo5 Verified User Reviews

Write a Review
  • James K.
    Sales Support
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Telecom billing solution Software"

    Posted 2021-10-05

    Pros: Many services in one pack thats why i loved it. I am a user of this software for the last 12 months and i found that service is top level.

    Cons: Don't have any issues and the support team is very fast to resolve your problem instantly.

    Overall: Telgoo5 has helped us launch our next-gen IoT services successfully. They have handled every aspect of security and connectivity along with billing. The intuitive telecom billing solution is a delight to work with, and we have always received timely support while using it. We are very impressed by this vendor and the role it has played in our project. Our billing is always spot on and there is no discrepancy in charges. We are hardly getting any subscriber complaint, which is fairly remarkable in the current times.

    Read More...
  • Mary P.
    Telecom billing
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Customer service and support"

    Posted 2021-05-04

    Pros: Telgoo5 has made our job very simple. They have a rock solid MVNO support platform that has every functionality. We can monetize quickly and start selling our services, all thanks to the exceptional platform. The APIs they provide are very thoughtfully built and actually serve their purpose. The interface of Telgoo5 is very simple to understand, which has made our daily work easy. Even their customer service and support are exceptional. Nothing more we can ask for.

    Cons: Don't have any cons right now so i suggested to anyone who need this services.

    Overall: My experience about this company and company software was very good and i also suggest many people to use this.

    Read More...
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