Audience
Businesses interested in a platform to manage their omnichannel customer communication operations and enhance customer engagement
About Chatwoot
Chatwoot is a customer engagement suite that consolidates various communication channels, including email, website live chat, social media platforms like Facebook, Twitter, Instagram, and messaging apps such as WhatsApp and Line, into a unified dashboard. This integration enables businesses to deliver consistent customer experiences across multiple platforms. The platform offers features like canned responses for frequently asked questions, keyboard shortcuts for swift action execution, and team collaboration tools that allow internal discussions via private notes. Automation rules can be established to streamline repetitive tasks, and customizable live chat widgets can be added to websites to align with specific brand aesthetics. Chatwoot also supports chatbot integration and the embedding of custom dashboard applications, providing a comprehensive solution for managing customer interactions.
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Pricing
Starting Price:
$19 per month
Free Version:
Free Version available.
Company Information
Chatwoot
Founded: 2020
United States
www.chatwoot.com
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Videos
Support
24/7 Live Support
Online
