Alternatives to Chatdesk
Compare Chatdesk alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Chatdesk in 2026. Compare features, ratings, user reviews, pricing, and more from Chatdesk competitors and alternatives in order to make an informed decision for your business.
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SurveySparrow
SurveySparrow
Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. -
2
ValueStreamer
Staufen. ValueStreamer GmbH
Streamline your shop floor management with ValueStreamer, the all-in-one digital solution. Easily view team-specific KPI boards, handle deviation management on the spot, and solve problems with binding tasks using the PDCA and A3 problem solving methods. Automatically aggregate KPIs across all hierarchies. Effortlessly connect to your existing IT systems like MES, ERP, and EDGE through our standardized REST API. Go beyond basic BI and experience true collaboration within your company. Save time, effort, and money with ValueStreamer. Features include: - Target/actual key figures with automatic aggregation of KPI values - Linking of top issues, go & see, feedback, and actions - Deviation management with prioritization in the Pareto chart - T-Cards for process confirmation on the shopfloor - Connectivity via REST API to systems like MES and ERP - Mapping of typical company processes in medium-sized businesses such as AAP, product development process, CIP, and Kanban.Starting Price: $29.95 -
3
BugHerd
Splitrock Studio Pty Ltd.
BugHerd is the world's simplest visual feedback & bug tracker tool for websites, loved by thousands of great teams worldwide to manage their web projects. Point & click client feedback directly to your site, with ZERO project limits. --- 🌟BugHerd works in 3 easy steps:🌟 1. Pin feedback to your webpage elements with the intuitive browser extension. 2. Contextual metadata is automatically added to all pins including; browser, OS, screen size & resolution, selector information and more. 3. Task cards are instantly created from feedback, helping you manage your workflow. --- No more emails, no more spreadsheets, no more headaches. Get started in minutes, with a free 14 day trial.Starting Price: 14 Day Free Trial -
4
Gist AI
Gist AI
Gist AI is a free Chrome extension that extracts the key points from any website article, YouTube video, or PDF in just one click. Deep dive into the summary source for clarity or jump right to that moment in the YouTube video. Install the Gist AI extension from the Chrome Web Store. Pin the Gist AI extension to the toolbar. Open any website, YouTube video, or PDF and click on the extension icon to summarize it. To summarize a PDF file stored on your computer, upload it in the PDF tab. Instantly extracts key points from long articles, YouTube videos, or PDFs in 1 click. Quickly skim through the summary and only watch the parts of the YouTube video that are relevant to you. Our unique read more feature allows you to deep-dive into the source of the summaries that interest you the most. With Gist AI, you can get summaries for PDFs found online as well as those saved on your device. Our research-backed technique improves comprehension and focus by breaking down long articles, PDFs, etc. -
5
Survicate
Survicate
Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback. Deploy targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools. Aggregate feedback from 15+ sources including support tickets, call transcripts, App Store reviews, and auto-analyze all that feedback data with AI. Ask AI Research Assistant questions about all aggregated feedback. Answers backed by your actual data. 40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, all help you act on these insights quickly. Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.Starting Price: $56 per month -
6
Clarity
Clarity
Empower your whole team to stay close to your customers. Powering teams building something people want. You spend hours getting customers on the phone and get the most out of every minute. Track every follow-up and never drop the ball. Track speaker and sentiment to improve your pitch. Automatic feedback extraction to spot trends across calls. Upload call scripts to track answers to important questions. Share and rewatch the important parts of a call. Share product feedback directly from the voice of the customer. Clarity will enrich your Linear tickets with customer context. Send notes and highlights to Slack after every call to keep your team in sync. Clarity automatically extracts requests, pain points, and more. Track every piece of feedback a customer gives to close the loop. Feedback is aggregated into trends so you can spot opportunities. Insights form across conversations, not just in individual calls. -
7
Unwrap
Unwrap.ai
Unwrap is an AI-powered customer intelligence platform that transforms unstructured customer feedback into actionable insights. By aggregating data from various sources, Unwrap's proprietary AI technology analyzes, tags, and consolidates feedback, delivering critical insights promptly and regularly. The platform features a dashboard that automatically uncovers key insights and rising trends, a feedback assistant that allows users to chat with AI to analyze and drill into insights across their portfolio, real-time alerts for rapidly trending anomalies and breached thresholds, a feedback responder to inform customers about shipped solutions directly within the platform, comprehensive reporting tools to apply insights to roadmaps and accelerate improvements, and an API for easy integration of public, private, and custom feedback sources.Starting Price: $12,000 per year -
8
Survox
Enghouse Insights
Survox IVR provides an economical, automated interactive survey solution for customer experience, market research, and opinion polling data collection. Survox provides the capability you need to for fast voice-based engagement. Access demographics that can only participate by phone. Caters to your respondent’s preference by providing a choice of engagement methods. Avoid response from just the very satisfied or very unsatisfied by automatically following up transactions with the proactive outbound survey. Blend inbound calls with outbound calls in interviewer queues to assure that callbacks are answered immediately. Screen, transfer and manage calls to maximize caller retention. Automatically schedule or conduct an interview and gather post-transaction feedback. -
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Gist.ai
Gist.ai
Gist is an AI-powered search engine that delivers concise, accurate answers to your questions using only trusted, well-established sources. We’re inviting a small group of friends and early adopters to try Gist and provide feedback in preparation for our general release in early 2025. Gist reads, understands, and synthesizes information from trusted, well-established sources to give you clear answers, not a pile of links, saving you time and effort. Gist uses only vetted, well-established sources to answer every search. We’re partnering with 1,000s of top publications, authors, and other content creators to ensure our answers are informed by only trustworthy sources. When we generate an answer, each claim is attributed and linked to its original source, so you can easily verify and continue to explore. AIs hallucinate and often can’t separate fact from fiction. -
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Etuma
Etuma
Etuma text analysis service turns all your open-ended customer feedback into consistent and actionable information. You receive high volumes of open-text feedback comments from multiple channels, and you struggle with systematically turning them into actionable insight in a timely manner. Manually reading and categorizing all comments is slow, expensive, and inconsistent. You’ve tried keyword analysis, but it doesn’t provide statistically meaningful or actionable information. Feedback results from different processes and channels are not aggregated, so a lot of valuable information gets lost in organizational silos where it can only be utilized by those who have access to it. Etuma has existing connectors to dozens of survey, customer experience management, and contact center platforms. You can also connect any spontaneous feedback channel like email or webforms. -
11
Gist
Gist
All the tools you need to build a successful online business. Easy to use all-in-one software for live chat, chat bots, email marketing, marketing automation, forms, knowledge base, and more to create great customer experiences. By using Gist’s all-in-one platform, you no longer need to piece together multiple costly subscriptions. Better yet, your team will no longer need to switch between multiple tools to fully understand your customers. Qualify more leads automatically and close more deals with chatbots, forms and 24/7 automated meeting scheduling. Grow traffic, convert more visitors, and retain customers by running complete email marketing campaigns at scale. Assist customers in real-time with a collaborative inbox, automation, and self-service support. Replace 8+ tools and keep all of your products, content, customers, email subscribers, and data in one place.Starting Price: $33.99 per month -
12
binds.co
binds.co
Responsive questionnaires designed to provide a personalized experience, whether on mobile or desktop. Customers give very powerful feedback through unstructured survey text. The Text Analysis Tool uses Artificial Intelligence techniques to automatically analyze these text feedbacks, so you can understand the most critical points of the journey. Engage customers, employees and managers, and increase customer response time with automatic customer journey alerts by email or SMS. With Close the Loop Chat You can meet the real-time demands of customer satisfaction survey responses. The news is that this feature allows the company to interact with the consumer through a chat, available on the platform, and the customer receives feedback in their email as in a conversation.Starting Price: $50.99 per month -
13
Salesforce Feedback Management
Salesforce
Unify your feedback data with Salesforce data by mapping survey responses back to any Salesforce object. Resolve customer issues by automatically triggering follow-ups with the appropriate person or team based on a single response. Create personalized survey experiences by merging Salesforce data such as a case number or service rep’s name directly into your survey questions. Enhance the world’s #1 customer service software with feedback data. Create Lifecycle Maps to account for different types of customer journeys. Customize each journey by identifying key stages of interaction where feedback is most valuable, and align specific surveys to those moments of interaction. Meet your customers where they are by surveying them immediately after service interactions to ensure you are gathering accurate feedback. With Salesforce Feedback Management, you can survey customers across various channels including email, post-chat, SMS, WhatsApp, Facebook, third-party websites, and in-app.Starting Price: $300 per 1,000 responses -
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Cuco AI
Cuco AI
Cuco AI automates user interviews, screen recordings, and feedback collection to unlock deeper insights and better product decisions. Cuco AI combines screen recording, voice interviews, and AI analysis to transform how you gather and interpret user feedback. Capture complete user journeys and interactions within your application, providing visual context to their feedback. Our AI assistant intelligently asks users for feedback based on their specific interactions, generating relevant follow-up questions. Customize your AI interviewer with different personas and voices to match your brand identity and research objectives. Generate comprehensive summaries of interview sessions using both screen recordings and voice interview data. After multiple sessions, our platform aggregates all feedback to provide actionable insights and identify potential new product directions. -
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SurveyStance
SurveyStance
SurveyStance makes it easy to capture real-time feedback from customers & employees with fun, engaging tools. Our platform includes Smiley Face Feedback Kiosks, QR code surveys and Email Signature Surveys. You can track satisfaction, spot trends, and respond quickly with automated alerts when negative feedback comes in. Advanced reporting with AI powered reports to help you understand free form text responses and measure key metrics like NPS, CSAT & Employee Engagement. With SurveyStance, you don’t just collect feedback... you act on it instantly to improve experiences & drive growth.Starting Price: $39 -
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GitChat
GitChat
Improve your code and catch bugs faster with AI-generated summaries and real-time chat. Get instant context with AI summaries on every pull request, helping your team save time on code reviews. Enhance code quality and ship faster with instant, actionable feedback on every pull request. Use GitHub Pull Request Comments to chat with AI to uncover issues and get instant feedback on your code. Customize your code review assistant by setting up rules and filters to meet your team's needs and get optimal results. Supercharge your code reviews with GitChat. Improve your code quality and ship products faster.Starting Price: Free -
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ENOTE
Undertone
ENOTE comes with an AI-powered writing feature that allows you to write notes simply by giving it a prompt. Whether you need to jot down a quick idea or create a detailed report, ENOTE can help you get it done quickly and easily. The app also features a summarization tool that can help you distill complex information into a concise summary, making it easier for you to get the gist of things without having to read through long paragraphs. The AI-powered feature to make your notes shorter or longer depending on your needs is particularly useful for those who want to quickly skim through important points or create detailed reports. The writing improvement feature is another great tool that helps fix spelling and grammar errors, suggests better ways to phrase your sentences, and even helps you adjust your writing tone to suit different situations. -
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VoiceNest
R2H Technologies
VoiceNest by R2H Technologies is a smart, cloud-based feedback management platform designed to collect, analyze, and act on feedback from employees, customers, and partners. It supports multi-channel feedback via web, mobile, QR, voice, email, and chat apps. VoiceNest offers customizable forms, voice and video feedback, real-time dashboards, sentiment analysis, and automatic routing of issues to relevant teams. It enables campaign-based surveys, follow-up tracking, alerts, role-based access, and detailed reports. With multilingual and mobile support, VoiceNest boosts engagement, transparency, and decision-making—helping organizations improve services, resolve issues faster, and drive continuous improvement.Starting Price: $18/month -
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Thematic
Thematic
Connect, understand and prioritize customer feedback in a central, collaborative platform. Get clear insights with AI-driven thematic and sentiment analysis. Get the best out of your customer feedback with leading-edge theme and sentiment analysis, to reveal the insights that move important metrics in your business. Connect your feedback from online reviews, chat, surveys, and more with one-click integrations. Thematic can automatically redact data, easing the way teams use feedback, in a safe and compliant way. Thematic tags feedback for you with themes and sentiment as they emerge, and quantifies repeated themes. Use search tools to discover similar themes and get more insight. Easily modify themes with controls like edit, ignore and merge. Discover top issues with powerful analysis tools. Use filtering controls to segment and refine your results by structured data. Set up alerts for emergent issues and quickly click through to discover exact root causes. -
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SupporTrends
SupporTrends
We use AI to understand and organize your customer feedback from support tickets, online reviews, call recordings, and even surveys, allowing you to see and understand your natural language data with unprecedented clarity. Your customers share mountains of qualitative feedback with you - via surveys, email, chat, phone calls, and more. They often discuss potential purchases, ask questions, or maybe even want to return a product. We use Machine Learning to understand what the natural language of Churn and Retention look like. Quickly identify the features, products, and feedback that correlate most highly with Customer Retention and Churn.Starting Price: $249 per month -
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PushFeedback
PushFeedback
PushFeedback is a lightweight feedback widget platform designed to help teams collect, visualize, and analyze user feedback directly from their documentation sites. It enables organizations to embed a customizable widget into their docs so users can report what is confusing, missing, or not working, giving teams precise insight into content quality and usability. Visual feedback with screenshots allows users to capture exactly what they see and annotate specific elements, removing ambiguity from comments and making issues easier to diagnose. It provides real-time analytics dashboards that highlight feedback trends, sentiment patterns, and the pages that generate the most negative responses, helping teams prioritize updates based on real user input. Built-in AI Reports automatically analyze feedback at scale and generate structured summaries, recurring themes, and actionable recommendations, eliminating the need to manually review large volumes of comments.Starting Price: $24 per month -
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Klarion AI
Klarion AI
Klarion is an AI-powered customer feedback intelligence platform that transforms raw feedback from sources like support tickets, surveys, and reviews into prioritized, actionable insights. It doesn’t just surface keywords or topics; it uncovers the underlying pain points and shows their impact across customer retention, reputation, and revenue. Klarion then helps teams assign resolution tasks to the appropriate stakeholders, track progress, and close the loop so problems don’t recur. The system enables companies to detect recurring issues across all stages of the customer journey (from sales to support), align cross-functional teams around what matters most, and make data-driven decisions to improve experiences. By shifting feedback analysis from manual sifting to automated insight, Klarion empowers organizations to fix root causes faster, boost customer loyalty, and reduce churn. -
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Upland Rant & Rave
Upland Software
Respond to customer feedback and close the loop efficiently with real-time alerts. See what customers are saying with data analysis, visualizations, and taxonomies tailored to your organization. Collect, analyze, and act on internal feedback to create champion employees that thrive on keeping customers happy. Create a seamless delivery process with proactive communications. Reduce call center volume and create a culture of customer care. Reduce operational cost with a digital-first approach. Easily capture multi-channel feedback from any point in the customer journey. Reduce cart abandonment and hear the voice of the ‘silent shopper’ with listening posts. Prevent churn and make service improvements with real-time feedback. Address tenant needs faster while reducing the volume and complexity of complaints. Reduce inbound calls and keep customers informed with proactive communications. -
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inQuba CX
inQuba
Your customers are giving feedback all the time. Omni-channel survey authoring and management (through inQuba’s intuitive graphical user interface) allows customers to give feedback at any stage of their journey, on their preferred channel. Every survey is highly personalized and contextual, driven by the Single View of every customer. Deliver the right insight to the right person at the right time. inQuba provides the ability to organize feedback into channels for different audiences, and escalate important issues based upon rules. This could be a low NPS score, or negative sentiment and themes discovered in the analysis of verbatim feedback. Drive issues to resolution collaboratively within SLAs and built-in workflow. Your customers’ journeys offer great insight. Model customers’ journeys with experience steps and service channels, allowing their structured and unstructured feedback to be linked to every step of their journey. -
25
Apache Taverna
Apache Software Foundation
Taverna is a domain-independent suite of tools used to design and execute data-driven workflows. The Apache Incubator Project is dedicated to facilitating the smooth entry of valid new and donated code bases and community projects into the Apache Software Foundation. Incubator PMC must report to the ASF Board of directors every month. The way this works is that incubating projects compile their own report of project status, and send that report to the Incubator PMC for aggregation and feedback. Your mentors will help in drafting the report. After a podling report is submitted, the Incubator PMC and the assigned IncubatorShepherds will review it and provide feedback where needed. Once all polling reports are reviewed, the IPMC chair will submit the combined report with a short summary to the ASF board. -
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Wystra
Wystra
A lightweight solution for 360-degree feedback. SET UP REVIEWS IN MINUTES Launch your survey today or plan it for another day. An automated process, easy-to-use interface, and our questions base make Wystra a user friendly experience. FOR EVERY INDIVIDUAL, TEAM, AND BUSINESS Discover strengths, blind spots and skills to improve with insights for yourself and your team. ANALYTICS: NOW AND TOMORROW Get full analytics and reports automatically, share the results, track employee skills and development in the long term. Make data-driven employee decisions with Performance reviews READY TO USE FOR EVERY TEAM AND ORGANIZATION Set up any questions and customize the review process by your goals. EMPLOYEE-FIRST APPROACH Add peer feedback to your performance review process to make it more valuable. DETAILED DASHBOARD Identify people ready for promotion, stars, burned out employees, and analyze trends by using performance review feedback loops.Starting Price: $5/user/month -
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LucidVueCX
Ignite Tek
LucidVueCX aggregates and analyzes every customer interaction including voice calls, social media posts, online reviews, and more, across digital and live agent channels. By tapping into the deeper conversations, business executives are offered a 360-degree view of their customer base with opportunities to monitor, analyze and ultimately affect customer conversations to enhance productivity, risk protection, and media efficiency. Consumers offer feedback and revenue-generating ideas with every contact they make. Yet much of this input goes unnoticed or gets lost inside dispositions and siloed KPIs with valuable feedback falling wayside. LucidVueCX linguistic models automatically analyze new input, patterns, and critical keywords in customer conversations, bringing deeper meaning to shape CX transformation efforts. Automated real-time discovery of target keywords and critical comments from client interactions can serve as "early warning" indicators for shifts in buyer sentiment. -
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Simplesat
Pronto Holdings
Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!Starting Price: $99/month -
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Almo Chat
IdeaMind Technologies
Almo Chat is an AI-Powered custom chatbot that is trained on your content and knowledge base (Website, Documents, Text, Q&A). Almo Chat helps businesses enhance customer interactions and provide 24x7 Customer Support and Issue Resolutions. Almo Chat can also help collect users' details and Feedback.Starting Price: $19 per month -
30
Shift Compliance Risk
Shift Technology
Shift Technology’s Compliance Risk solution helps insurers meet AML, KYC, and other regulatory obligations with AI-powered automation. By replacing manual checks with predictive AI, it accelerates sanction screening, UBO verification, and adverse media searches. The platform reduces false positives with advanced entity resolution and data cleansing, making compliance more accurate and efficient. With the ability to identify fraud networks and bad actors in real time, insurers can protect themselves from costly fines and reputational damage. Compliance teams also benefit from increased coverage while freeing staff from repetitive, time-intensive tasks. Trusted by over 115 insurers worldwide, Shift supports compliance officers, IT leaders, and investigation teams in managing financial crime risk effectively. -
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Saber Feedback
Saber Feedback
A feedback button for your website. Fix urgent bugs, improve your user experience and surface great customer ideas. All with a simple feedback button you can add to any web page. Screenshot functionality included. Simplify your feedback process with a visual feedback tool that works direct on your website. Hear directly from your users, without endless email chains and overloaded ticketing systems. Users can show you exactly what they think with screenshots as well as text. They can quickly contact you without leaving the page they are on. Get the exact feedback you need with customizable feedback forms. Your customers are usually the first to encounter bugs and UX problems. Make it easy for them to give you direct visual feedback as soon as they spot a problem. Details such as their operating system, browser name and version and any Javascript errors are automatically included, to save you time.Starting Price: $29 per month -
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RefLynk
RefLynk
Feedback is aggregated & scored by reference relationship. This provides consistent feedback and comparison and it also allows for the easy consumption of a lot of data. Reports are available online or through an integration as html or PDF. RefLynk is used to collect feedback on candidates across many verticals that included pre-employment, stay employment, exit interviews, volunteers, internships and tenant screening. It is a highly configurable software that can be adapted to any use. RefLynk is an innovative reference checking solution. We have turned reference checks into hours not days. Using SMS/ texting technology we have mobilized the reference checking process. Waiting for days to receive reference feedback on a candidate when unemployment is below 3% is not possible. Many organizations are losing great talent to other companies because their reference checks are taking too long. -
33
WhereScape
WhereScape Software
WhereScape helps IT organizations of all sizes leverage automation to design, develop, deploy, and operate data infrastructure faster. More than 700 customers worldwide rely on WhereScape automation to eliminate hand-coding and other repetitive, time-intensive aspects of data infrastructure projects to deliver data warehouses, vaults, lakes and marts in days or weeks rather than in months or years. From data warehouses and vaults to data lakes and marts, deliver data infrastructure and big data integration fast. Quickly and easily plan, model and design all types of data infrastructure projects. Use sophisticated data discovery and profiling capabilities to bulletproof design and rapid prototyping to collaborate earlier with business users. Fast-track the development, deployment and operation of your data infrastructure projects. Dramatically reduce the delivery time, effort, cost and risk of new projects, and better position projects for future business change. -
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Apptentive
Apptentive
Measure shifts in customer emotion and gather actionable feedback across your mobile customer journey. Listen to feedback in real-time, across your mobile channels to track the voice of your customer and evaluate shifts in emotion. Route feedback appropriately to increase retention and make customer-centric product decisions. Our mobile-optimized surveys and precise targeting based on in-app interactions are unmatched in the mobile market and enable brands to close their customer feedback loop at scale. NPS is a lagging indicator that can only tell you so much about your customers’ perception of your brand or product. Apptentive gives you the ‘why’ behind NPS and CSAT scores, down to granular features or a customer’s experience at a specific point in time. Rapidly target your most engaged customers with special offers, or ask for their input in driving your product roadmap. Present curated, targeted offers or messages showing you’ve taken action on their feedback. -
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FeedbackRobot
FeedbackRobot
FeedbackRobot is an AI-powered, 24/7 customer feedback agent that never sleeps, dedicated to boosting customer retention and reputation management. By connecting specialized "Skills" to any business system—including Shopify, standard CRMs, manual spreadsheets, or physical QR codes—the platform automatically pulls in reviews and manages the entire response lifecycle. FeedbackRobot identifies top-tier feedback to generate social media graphics automatically and drafts professional resolutions for negative experiences, ensuring your brand is protected and your customers are heard around the clock. -
36
BudTender
BudTender
Interacting with your customers post-sale is the best way to understand their entire experience. By collecting customer feedback you’ll be able to easily identify service and product gaps. Sending SMS surveys to your customers allows you to dramatically increase retention. A satisfied customer is 14x more valuable to a business compared to an unhappy customer. Decision making has never been so easy using real-verified customer feedback and reviews. It’s proven that giving a customer a superior experience means they will buy more, be more loyal, and are more likely to recommend to friends. Identify happy customers and make them brand ambassadors, while identifying unsatisfied customers and make them happy! There is tremendous opportunity to disrupt competitors and gain market share by delivering an exceptional customer experience. BudTender allows you to seamlessly survey customers post-purchase, track and analyze feedback, and take action to deliver unbeatable experiences. -
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Sorrel AI
Sorrel AI
Sorrel AI is an advanced customer-insights platform that uses AI to collect and analyze large volumes of online reviews and feedback, then generates a detailed profile of a brand, its products, and how it stacks up against competitors. It automates the labour-intensive process of review mining by crawling consumer review sites, processing sentiment and themes, and delivering actionable business-intelligence dashboards tailored for consumer-facing companies, investors, and consultants. The platform highlights key strengths and weaknesses of the business, identifies market positioning opportunities, and alerts users to changing consumer sentiment or competitor shifts. Built to process “immense amounts of customer and competitor review data at pace”, it surfaces enterprise-grade insight which would be impractical to compile manually. The system is especially focused on segments such as hospitality, retail, leisure, and insurance, where consumer feedback drives reputation and value. -
38
SnapEval 2.0
SnapEval
Instantly capture and share feedback ‘snapshots’ using smartphones and computers. Automatically incorporate feedback snapshots into a Performance Summary. Nominate a feedback snapshot for public recognition of performance excellence within the organization. Drag and drop to establish relationships. Explore organization structure ‘what ifs.’ Live access and file export sharing. Instantly create and send custom rich push notification messages to smartphones. Align employees with the organization’s values and goals. Gain comprehensive visibility into performance levels and trends across the firm. Automatically create professional evaluations using Continuous Feedback. Universal support of employee performance feedback for all job functions across all industries. Feedback is captured and shared in intuitive snapshots called ‘Evals’.Starting Price: $2.25 per user per month -
39
Prodsight
Product Insight
Deeply understand customer feedback across all channels - from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS and other customer feedback into a single repository. Get each piece of feedback automatically analyzed for topics and sentiment based on your custom taxonomy. Get real-time insights around customer issues and requests and drive measurable improvements to your CX. Bring all your feedback to one easily accessible place from all your favorite tools. Analyze your support tickets, reviews, surveys and other customer feedback automatically. Prodsight automatically scans your conversations and surfaces the most important topics that you should be tracking. Our AI suggests topics such as pricing complaints, technical issues and cancellations. Create your own custom topics to track specific elements or features of your platform. Use sub-topics to drill-down into topics to identify underlying issues.Starting Price: $100 per month -
40
Appzi
Appzi
Capture insightful customer feedback and improve your website right inside your site, for free. Make it easy for your customers to give you feedback, right from inside your website, so you can gain valuable insights to build products and services that your customers truly need. Quickly create beautiful feedback buttons that match your branding or use buttons that are already on your site to trigger customer feedback survey. Select from a variety of surveys. Customize to match your brand. Sometimes you need sophistication and other times, you just need a bit of simplicity to get the job done right. No matter what your user feedback needs are, we've got you covered with a many different types of customer feedback surveys that you can embed inside your website. Choose from a variety of beautifully crafted survey templates to start or create your own feedback widget. Appzi survey is easily customizable to match your brand and style so it feels like a natural part of your website. -
41
Micorza
Micorza
Micorza is an AI-powered customer insights platform that helps businesses listen, understand, and act on feedback. It collects direct feedback through multilingual voice and survey tools and gathers indirect signals from app reviews, chats, support calls, and more—bringing everything into one unified view. By categorizing insights for different teams and providing recommendations with task assignments, Micorza turns customer voices into clear actions that drive growth. -
42
Traba
Traba
Traba connects the top 1% of workers with open shifts at warehouses, distribution centers, and event venues. Reliable workers who can get the job done. A full shift, when you need it, where you need it. Direct contact with your best workers. Traba features a 2-way rating system allowing you to provide worker ratings with feedback in order to improve platform quality. Our abundance of qualified pros ensures industry-leading fill rates. No minimums. No monthly fees. Pay only for the shifts filled by Traba. Workers can view all their Traba history including their ratings, reviews, feedback, certifications, and past timesheets all within Traba’s worker app. Workers find open shifts based on their location, type of work, and hours of preference. View your Traba history including your rating, reviews, feedback, certifications, and past timesheets all within Traba’s worker app. Find open shifts based on your location, type of work, and hours of preference.Starting Price: Free -
43
Trustcruit
Trustcruit
Automatically collect candidate feedback to gain insights for your HR department with our survey and analytics tool. We’ve collected feedback from 1.3 million+ unique candidate experiences, and helped create almost 100,000 employer brand promoters. You won’t know what your candidates really think about you without asking for their feedback. Their true opinions and feelings about their experience will only be revealed by letting them give feedback anonymously. An integration to your ATS automatically does this for you. Giving you time to focus on what matters, and collect feedback in the background. Almost 60% of all candidates submit feedback after interviews with Trustcruit. Feedback from one candidate won’t tell you all, so the more feedback you collect, the more accurate insights. Gain AI driven insights in our dashboard on your strengths and weaknesses plus benchmark your performance towards our global database with feedback from over a million candidate experiences.Starting Price: $300 per month -
44
Sphinx
Sphinx
Sphinx is an AI agent platform that automates KYC (Know Your Customer) and KYB (Know Your Business) compliance workflows for banks, fintechs, and other regulated financial institutions. The platform deploys intelligent AI agents that handle the manual, time-intensive work traditionally performed by compliance analysts, dramatically reducing operational costs while improving accuracy and consistency. Core Functionality: Automated Customer Onboarding & Verification, Transaction Monitoring & Alert Triage, SAR (Suspicious Activity Report) Preparation, AML (Anti-Money Laundering) Case Management, Regulatory Change Management. -
45
Callstack.ai PR Reviewer
Callstack.ai
AI-powered pull request reviewer with deep contextual insights, tailored feedback, and one-click automated setup. Callstack.ai PR Reviewer saves you time and lowers error risk with automatic PR summaries, security & bug checks, and performance optimization suggestions. Automatic PR Summaries Understand code changes quickly with auto-generated summaries and diagram. Context-Aware Feedback Callstack.ai aligns with your team’s coding standards by understanding the core structure of your code for context-driven insights. Customizable Reviews Tailor Callstack.ai to provide feedback that aligns with your unique coding standards and requirements. Compatible with Major Programming Languages We currently support repositories written in the following languages: javascript, typescript, python, java, kotlin, php, go, ruby, rust, react & vue.Starting Price: $285/month (per 100 reviews) -
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CallerSmart
CallerSmart
Have a missed call or text from an unknown phone number? We make it fast and easy to trace a number right from your smartphone. Simply type the number into our free reverse phone lookup search bar. Then review information on who’s calling from where, alongside Trust Factor ratings and feedback from our user-driven community. Be sure to add your own feedback to help protect other users, and earn an instant boost in Caller I.Q. points! Annoyed by a persistent telemarketer, prankster or Tinder date gone wrong? We’ll help you take back the privacy of your phone number. To help protect other users against the same spammers and scammers, also leave useful feedback on untrustworthy phone numbers in the community phone book! Your input helps drive our user community’s efforts against mystery and risky callers. You’ll also unlock shareable Smart Badges, competing with other users to see how high you can climb in rank!Starting Price: $3.99 per month -
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Zonka Feedback
Zonka Feedback
Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses capture, analyze, and act on feedback across every customer touchpoint. From digital journeys and product experiences to support and frontline interactions, it brings together data from multiple channels and sources into a single platform—so teams can make smarter, faster decisions that improve customer experience and drive growth. With powerful surveys for NPS, CSAT, CES, and more, Zonka Feedback enables organizations to collect customer insights via Email, SMS, WhatsApp, Web, In-App, Kiosks, and offline modes. It integrates seamlessly with 50+ platforms including Salesforce, HubSpot, Intercom, and Zendesk to automate feedback workflows and build a 360° customer view.Starting Price: $199.00/month -
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FellaFeeds
FellaFeeds
Create a customized feedback app to collect feedback and survey from the customer, patient and employees. Choose the best feedback form and templates available. Use this feedback software as Android or iOS based feedback app. FellaFeeds is a multi-feature feedback app which supports various devices and lets you collect feedback on Kiosks, iPhone, iPad, Android Tablets and Phones. It collects feedback through online survey links and embeds surveys. It also assists in creating Email Survey and SMS Survey which can be sent via APIs. Fellafeeds enables you to send a survey with the NPS question and subsequently receive instant NPS score update on the dashboard with a detailed NPS and CSAT report Use. Customer Satisfaction Score (CSAT) is a very straightforward method to measures customer satisfaction with a business, purchase, or interaction. FellaFeeds offers completely customizable surveys using Matrix, Emoticons, Sliders and more.Starting Price: $15 per month -
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3sixtylite
Raw Media Group
3sixtylite is a web-based, fully scalable feedback management and appraisal solution. Offering 360-, 180-, and 90-degree appraisals or feedback features, 3sixtylite enables users to deliver pre/post training, monitor AdHoc and its development, manage their organization’s appraisals and talent, and more. With an intuitive interface and multi-language support (e.g., Arabic, Russian, Mandarin, and French), 3sixtylite delivers a flexible solution that can be customized for any organization, regardless of the size and complexity. Key features include rater tracking, aggregate and individual reports, review cycle tracking, automatic backup, alerts or reminders, history tracking, and more.Starting Price: $71.59 per 49 reports -
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UserWise
UserWise
Effortlessly & easily collect, analyze & optimize feedback to enhance customer satisfaction & make data-driven decisions. Our AI analyzes feedback and determines if it is positive, negative or neutral. Our AI summarizes feedback into concise summaries, saving time and providing key insights. Our AI classifies feedback into different categories for efficient organization and management. Smartly and easily track and monitor feedback with our AI platform and make a smart data-driven decision. Our AI identifies customer pain - points from feedback received. Our AI classifies feedback into different categories for efficient organization and management. Our AI summarizes feedback into concise summaries, saving time and providing key insights.Starting Price: $25 per 1,000 credits
