ValueStreamer

ValueStreamer

Staufen. ValueStreamer GmbH
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About

Chatdesk instantly aggregates and analyzes customer feedback from all of your channels - giving you the most comprehensive insights, with way less effort. Cobbling together fragmented feedback from email, chat, social, surveys, reviews and more is a time-intensive and imperfect process. With Chatdesk, all your feedback will be automatically aggregated into one place, making it easy to spot trends and find new opportunities for growth. Looking for something specific? Chatdesk provides natural language search across every message. Or if you just want the gist, our machine learning tools (powered by GPT-3) generate automatic feedback summaries for easy skimming. And it all seamlessly exports to CSV or your data warehouse. Chatdesk dramatically reduces your inbound call volume, quickly shifting callers to chat and self-service resolutions.

About

Streamline your shop floor management with ValueStreamer, the all-in-one digital solution. Easily view team-specific KPI boards, handle deviation management on the spot, and solve problems with binding tasks using the PDCA and A3 problem solving methods. Automatically aggregate KPIs across all hierarchies. Effortlessly connect to your existing IT systems like MES, ERP, and EDGE through our standardized REST API. Go beyond basic BI and experience true collaboration within your company. Save time, effort, and money with ValueStreamer. Features include: - Target/actual key figures with automatic aggregation of KPI values - Linking of top issues, go & see, feedback, and actions - Deviation management with prioritization in the Pareto chart - T-Cards for process confirmation on the shopfloor - Connectivity via REST API to systems like MES and ERP - Mapping of typical company processes in medium-sized businesses such as AAP, product development process, CIP, and Kanban.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer Service solution for companies

Audience

Manufacturing, production, automotive, plant manager, kaizen manager, CIP manager, operational excellence manager

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version
Free Trial

Pricing

$29.95
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chatdesk
Founded: 2016
United States
www.chatdesk.com

Company Information

Staufen. ValueStreamer GmbH
Founded: 2019
Germany
www.valuestreamer.de

Alternatives

Alternatives

Digital Teamboard

Digital Teamboard

Shopfoor Management Systems GmbH
ShiftWorx

ShiftWorx

FreePoint Technologies Inc.
DataXchange

DataXchange

Scytec Consulting
Unwrap

Unwrap

Unwrap.ai

Categories

Categories

Manufacturing Intelligence Features

Aggregation
Analysis
Contextualization
KPIs
Propagation
Visualization

Integrations

8x8
AfterShip
Delighted
FORCAM MES FLEX
Flip
Freshdesk
Front
Grasshopper
Intercom
LiveChat
Microsoft 365
Microsoft Azure
NiCE CXone Mpower
Olark
REVIEWS.io
RingCentral RingCX
Twilio
Yotpo
Zendesk

Integrations

8x8
AfterShip
Delighted
FORCAM MES FLEX
Flip
Freshdesk
Front
Grasshopper
Intercom
LiveChat
Microsoft 365
Microsoft Azure
NiCE CXone Mpower
Olark
REVIEWS.io
RingCentral RingCX
Twilio
Yotpo
Zendesk
Claim Chatdesk and update features and information
Claim Chatdesk and update features and information
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