Alternatives to Behaf
Compare Behaf alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Behaf in 2026. Compare features, ratings, user reviews, pricing, and more from Behaf competitors and alternatives in order to make an informed decision for your business.
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1
Ochatbot
Ometrics
Ochatbot’s leading AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. Lift revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45%. No code, auto install AI platform. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot engages customers overcoming sales obstacles, providing product recommendations, upselling and cross-selling, abandoned cart, and answering support questions including order tracking. The AI chatbot communicates through NLP textual conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also comes with 9 conversion optimization tools such as 80+ Leadbots, Offer Sliders, Popups, live chat and more.Starting Price: Free -
2
Ordrio
Ordrio Technologies
Ordrio is a cloud-based commerce platform for independent shops, grocers, restaurants, and online sellers. It combines Nadi, an online storefront and customer shopping app, with tools for product catalogs, orders, payments, offers, subscriptions, delivery scheduling, and sales analytics. Kadal provides point-of-sale billing, inventory tracking, purchase orders, customer records, staff permissions, and reporting for physical counters, including offline billing that syncs when connectivity returns. Ordrio Ship connects stores with courier partners for rate comparison, label printing, shipment tracking, and cash-on-delivery reconciliation; Vayu provides Ordrio-operated delivery in supported Indian cities. The products share order, stock, and customer information, allowing businesses to manage online and in-store sales through connected workflows. Ordrio is offered as a hosted service, with plans and app features varying by market and subscription tier.Starting Price: ₹790/month -
3
Flowcart
Flowcart
Flowcart is a WhatsApp-first commerce platform that helps B2C brands acquire more customers, convert faster with in-chat product catalog and one-tap checkout, and retain them through gamified broadcasts, automated recoveries, loyalty, and rewards. Beyond campaigns, Flowcart powers end-to-end journeys: lead capture, segmented flows, cart recovery, COD verification, order tracking, support handoff, and revenue analytics—directly inside WhatsApp. It plugs into your stack out of the box: storefronts (Shopify, WooCommerce, Magento, WordPress), ERPs (Odoo, SAP, ERPNext & more), and CRMs (HubSpot, Zoho, and more), with APIs and webhooks for custom workflows. We also enable in-chat payments via leading providers like Peach Payments, Paystack, M-Pesa, Razorpay, Stripe, and others so customers can browse, pay, and reorder without leaving the conversation.Starting Price: $70/month -
4
Pingsold
Web Vogue Technologies
Pingsold is an order management system for boutiques, home brands and resellers in India who sell through Instagram DMs and WhatsApp. It puts every chat in one inbox and turns each conversation into a paid, shipped, tracked order — no website needed, and sellers keep their existing WhatsApp Business number. Buyers ask "price?" and get an instant answer from the seller's catalog in English or Hinglish. They receive a store link, choose a size, and pay by UPI, card or cash on delivery. Cash-on-delivery orders are confirmed on WhatsApp before packing, which cuts returns. Sellers move orders across a simple board (to confirm, ready to pack, packed, in transit, done), book a Shiprocket pickup in one tap, and buyers get tracking updates on WhatsApp automatically. One-of-a-kind pieces are held at checkout and marked sold the moment they're paid, so nothing sells twice. Built on the official WhatsApp Business Platform and Instagram messaging APIs.Starting Price: ₹499/month -
5
WALoops
Varni Infotech
WALoops is a SaaS platform for WhatsApp Business messaging, marketing and customer support, with additional Instagram messaging and website live chat. It combines a shared multi-agent inbox, broadcast campaigns, a visual no-code chatbot builder and an AI sales assistant that can use a store's product details and policies. E-commerce tools include abandoned-cart reminders, order and shipping notifications, cash-on-delivery verification and flows that encourage prepaid checkout. Integrations connect Shopify and WooCommerce stores as well as booking and property-management platforms; teams can automate customer conversations and use developer API access on the Advance plan. The platform is aimed mainly at online stores, direct-to-consumer brands and service businesses that sell or support customers through messaging.Starting Price: $9.99/month -
6
Paloma
Paloma
Paloma helps eCommerce businesses sell directly to customers in Facebook and Instagram Messenger, with automated personal shopping conversations. Get started with a template to help customers find the right product, or learn about how your product will work for them. Monitor your leads, sales, conversation funnel, click breakdowns, and behavioral insights to better understand how, and what, to sell to your audience. At Paloma, we're motivated by the new wave of online commerce, happening in the modern-day lemonade stand. Today's online seller is talking directly to their customers, which sells better then a website ever could. But is challenging to manage without the infrastructure that eCommerce websites provide. Square sellers of all types can connect their storefront with Paloma to create personalized shopping experiences for their messaging channels, where they can learn about their customers, direct them to the best products, and help them seamlessly checkout. -
7
Copilot Checkout
Microsoft
Microsoft’s Copilot Checkout and Brand Agents are new AI-driven commerce capabilities designed to shorten the path from browsing to buying by letting customers discover, compare, and complete purchases without leaving an AI conversation while keeping merchants in control of the transaction and customer relationship. Copilot Checkout embeds a fully conversational shopping and payment flow into Microsoft’s Copilot AI experience, so shoppers can ask about products, get recommendations, compare options, and check out right inside the chat interface with no redirects or friction, and merchants stay the merchant of record while orders are processed through partners like PayPal, Shopify, and Stripe. Brand Agents are AI-powered shopping assistants that merchants deploy on their own sites (initially via Shopify and Microsoft Clarity) to provide brand-specific conversational guidance, answer customer questions in the brand’s voice, and help visitors explore inventory, handle objections, etc. -
8
ChatWILL
CWILL
ChatWILL is an AI-powered live chat and customer support assistant built for Shopify stores that helps merchants engage visitors, answer questions, and boost conversions with automated, real-time conversation and support that never sleeps. It integrates deeply with Shopify, so the chatbot can instantly access product catalogs, order details, shipping and delivery status, and inventory to provide accurate answers about products, orders, returns, and more without manual intervention, reducing support tickets and freeing teams from repetitive queries. ChatWILL can handle FAQs, recommend products to shoppers, provide automatic order tracking and real-time shipping updates, and respond in multiple languages with natural, on-brand messaging while fitting seamlessly into the store’s look and feel with configurable colors, logos, and welcome texts.Starting Price: Free -
9
SmartBot
BestChat
SmartBot is an AI-powered chatbot solution built specifically for Shopify stores, designed to improve customer support, conversion rates, and post-sales workflows. It meets Shopify’s standards for performance and merchant value. Its features include context-aware responses derived from the store’s products, pages, orders, policies, FAQs, etc., so it can answer customer questions, track orders, manage returns/exchanges, handle product recommendations, and provide personalized assistance 24/7. SmartBot supports custom chat widgets that can be branded, multi-language support, live agent handoff when needed, and integrates into Shopify with minimal setup (no coding). Merchants appreciate that it reduces manual support workload, improves response times, and helps drive sales via upsells, recommendations, and better service. -
10
SupplyNote
Adcount Technologies
SupplyNote is a web-based supply chain management platform designed to help restaurants and cloud kitchens in the Indian market manage inventory, orders, employees, and customers on a centralized platform. Features include resource planning, order history tracking, reporting, payment processing, and sales performance metrics. The application enables restaurateurs to search, purchase, and interact with sellers, manage seller-wise ledgers, and track cash flows with real-time accounting. With SupplyNote, users can record inventory details such as product name, SKU, and quantity. Managers can gain insights about low-stock items and control inventory wastage or pilferage. It also lets users automatically create carts based on sales, wastages, or recipes. SupplyNote provides recommendations on sourcing, distribution, and operations based on the cost infrastructure of the business. Staff members can prepare new purchase orders with vendor name, pick-up and drop-off locations, date, billStarting Price: $300 per year -
11
MyAlice
MyAlice
Guide your customers through a custom buying experience. In just a few questions, they'll find the perfect product for them based on their responses. Find customer data, order history, and inventory status right at your fingertips so that you can create or update orders without ever leaving the dashboard. Leverage your customer data to build data-driven customer profiles, run personalized ads, and recommend new products. Get detailed sales conversion data, generate automatic customer satisfaction reports, and understand your agent performance in real-time. Join hundreds of businesses just like you who’ve added MyAlice to reduce the complexity of managing customer conversations in multiple channels.Starting Price: $15 per month -
12
Mark360
Mark360
Mark360 is a cloud-based customer messaging and automation platform for businesses that engage customers through WhatsApp and Instagram. It combines WhatsApp Business API campaigns, broadcasts and scheduled message flows with a no-code chatbot builder, AI agents, automated customer journeys and a shared team inbox for assigning conversations and handing them to human agents. Instagram tools automate direct messages and comment-triggered replies, while commerce features connect Shopify catalogs and support order updates, abandoned-cart recovery and cash-on-delivery confirmations. Integrations with business tools including Google Sheets, Razorpay and CRM platforms help teams coordinate customer communications. Mark360 is designed for ecommerce and direct-to-consumer brands, online stores, service providers, educators and agencies that manage marketing, sales and customer support conversations.Starting Price: $19/month -
13
Iris Nova
Iris Nova
The world's best CPG brands use the Iris Nova platform to enable on-demand ordering via text message using conversational commerce. Iris Nova powers a fully customizable hosted shopping cart, SMS payment technology, daily order fulfillment, managed customer service, and delivery optimization, all through one powerful easy to manage platform. Daily order batching, print-ready shipping labels, customizable packing slips, and automatic routing to regional fulfillment centers for dramatically streamlined DTC operations. Customizable branded shopping cart with integrated subscription functionality and unlimited coupon variations designed to optimize on-site conversions. On-demand CX support via text message and email to meet the immediate needs of your customers. We offer fixed pricing per order with optional daily DTC fulfillment, no hidden fees or charges. Unique SMS ordering number and eCommerce website integration.Starting Price: $3 per order -
14
OrdersMCP by Cust
Cust
OrdersMCP by Cust helps businesses take orders through ChatGPT. It creates and manages a custom MCP and ChatGPT plugin so customers can explore products and services, ask questions and place orders. Businesses can add a ChatGPT ordering button to their website. OrdersMCP connects pricing, availability and order actions, supports order confirmation and payment, and helps with back-office work such as order updates and invoice preparation. Customer memory supports relevant follow-up conversations and repeat orders. Setup includes a call to map the business workflow, integrations and access requirements, with approval rules agreed with the business. Paid monthly plans and a one-time setup fee apply.Starting Price: $49/month + setup fee -
15
Quay
Quay
Quay is a hosted storefront for creators and small businesses that want to present digital products for sale online. Sellers create a public-facing product storefront and use checkout links from their own Stripe, PayPal, Gumroad, or Square accounts to collect payment. The plan is priced at $29 per month; Quay does not take a transaction percentage or process the buyer's card. Quay is not a marketplace with product search. It does not email or deliver the purchased file for those external payments, and it does not calculate sales tax or EU VAT. Sellers therefore need to arrange payment handling, file delivery, and applicable tax processes through their other services or workflows. The product is intended for creators, entrepreneurs, and small businesses selling digital products, rather than customers seeking an all-in-one checkout, fulfillment, or tax-calculation system.Starting Price: $29/month -
16
DMDrop
DMDrop
DMDrop is a cloud-based creator monetization platform for creators, coaches, influencers, and digital-product sellers. It lets users configure Instagram comment and story-reply automations that send personalized direct messages with product links, digital downloads, lead magnets, or shoppable lookbooks. Creators can build a mobile storefront, organize affiliate and product links, collect leads, and sell downloadable products with checkout and delivery tools. The platform includes keyword and follow-gate triggers, automation logs, click and conversion analytics, and integrations with Kit, Mailchimp, and Zapier on eligible plans. A free Starter plan supports a limited number of automated messages and products; paid plans add account capacity, higher automation limits, customization, and reduced platform transaction fees. DMDrop is intended for individuals and small teams seeking to turn social-media engagement into product discovery, lead capture, and sales.Starting Price: $ 0.0 -
17
eDesk
eDesk
eDesk empowers eCommerce sellers to accelerate growth with AI-driven support that converts, resolves, and retains. Built on three pillars—Pre-sales Support, Streamline Support, and Build Loyalty—eDesk centralizes all customer conversations in one Smart Inbox, enabling instant, AI-powered responses and seamless issue resolution. Deliver always-on self-service, cut response times with powerful automations, and uncover opportunities with advanced reporting. Designed for fast-growing brands, eDesk helps you scale effortlessly, boost operational efficiency, and turn customer support into a powerful growth driver.Starting Price: Free -
18
Yalo
Yalo
Our AI-powered agent will let you create workflows that will boost your revenue and decrease your costs by automating customer conversations. Gather data and insights on your customers to better understand their mobile customer journey. Integrate our platform with the tools your business relies on. Allow business owners to order your products through messaging apps, saving money, effort and time. Take another step into digital transformation by setting an online store on top of messaging apps. Automate your grocery ordering, delivery, and checkout over WhatsApp with cutting-edge artificial intelligence. Receive customers orders through messaging apps in an automated way. -
19
GreenTick
Suscin Innovation Labs LLP
GreenTick.ai is an Official Meta-verified WhatsApp Business API platform built for Indian small and medium businesses. Unlike other providers, GreenTick charges 0% markup on Meta conversation fees - you pay exactly what Meta charges, nothing more. Key Features: Unlimited agent seats- no per-user pricing AI chatbots trained on your products and FAQs Broadcast campaigns with delivery and read analytics Multi-agent shared inbox from one WhatsApp number WhatsApp catalog, payment links, and order management Official Meta BSP - Green Tick verification eligible Multi-language support for major Indian languages Go live in under 24 hours with guided onboarding 14-day free trial, no credit card required GreenTick is ideal for retail, pharmacy, travel, automotive, beauty, education, and logistics businesses where WhatsApp is the primary sales and support channel. From Hello to Sold.Starting Price: $15/month -
20
POWR POS
POWR POS
POWR POS is a cloud-based point-of-sale platform for restaurants, retailers, and multi-location businesses. It brings together checkout, payment processing, inventory, online ordering, delivery, loyalty, gift cards, employee management, reporting, and AI-powered tools in one system. The platform supports restaurant-specific workflows such as tables, tabs, kitchen routing, tipping, self-ordering kiosks, and mobile ordering as well as retail functions including barcode scanning, purchasing, product variants, and stock management. POWR POS is processor agnostic and supports payment methods including EMV chip cards, contactless payments, Apple Pay, Google Pay, gift cards, and split payments. Businesses can also use branded online storefronts for pickup, delivery, shipping, coupons, loyalty rewards, and synchronized inventory. -
21
Zipchat
Zipchat
Zipchat AI is an advanced conversational AI platform built for ecommerce brands that want to sell more and automate support. It learns everything about your store—products, promotions, and FAQs—so it can provide instant, accurate answers to customers. With features like order tracking, personalized product recommendations, and multilingual support, it creates valuable 1-to-1 relationships at scale. Businesses can deploy AI agents for sales, customer support, and analysis without needing code. Zipchat integrates seamlessly with websites and WhatsApp, offering high open rates, strong conversion ratios, and reduced support costs. By making customer interactions faster, smarter, and more personal, Zipchat AI helps ecommerce stores boost sales while improving customer experience. -
22
Consio
Consio
Consio helps Shopify brands turn the phone into a real sales and support channel with AI voice agents that handle both inbound and outbound calls. The AI voice agent answers inbound calls 24/7 with live order and stock context, handles order status and delivery questions, sends tracking links by SMS, books callbacks and transfers calls to human agents when needed. It also calls your customers: point it at Klaviyo or Shopify segments such as abandoned checkouts, failed payments or VIP buyers, and it creates the draft order, texts the checkout link and leaves your voicemail when nobody answers. Teams can also run campaigns with their own agents or with Consio Talent, trained human agents provided by Consio. Every call, SMS and voicemail is connected back to Shopify orders, so brands can see which conversations created revenue.Starting Price: $30/month -
23
Zowie
Zowie
Zowie is a Customer AI Agent Platform that enables enterprises to build, orchestrate, and continuously improve customer-facing AI agents across every channel. Designed for the agentic AI era, it replaces traditional clicks and menus with conversational interfaces that resolve issues, process refunds, manage orders, and handle complex workflows automatically. The platform allows teams to create powerful AI agents without heavy coding and deploy them across chat, email, voice, and social channels. Zowie Intelligence powers each interaction with deterministic, auditable logic to eliminate hallucinations and ensure enterprise-grade accuracy. Businesses can monitor every conversation in real time, audit performance, and coach agents for ongoing improvement. With multilingual support in over 70 languages and consistent brand alignment, Zowie ensures seamless global customer experiences. -
24
Wildberries
Wildberries
Wildberries is the largest Russian online retailer, founded in 2004. It offers over 28 million products from 300,000 brands, including clothing, footwear, electronics, home goods, books, cosmetics, and groceries. Wildberries processes up to 1 million orders per day and serves customers in Russia, Belarus, Kazakhstan, Kyrgyzstan, Armenia, Uzbekistan, Azerbaijan, and Georgia. It operates more than 49,000 order pickup points across 8 countries, ensuring fast delivery and convenient self-pickup. Sellers can choose from various cooperation models, including FBO (Fulfillment by Operator), where Wildberries handles storage, packaging, and delivery. It also provides tools for product promotion, an automatic recommendation system, and analytical data to optimize sales. Wildberries continues to expand its services, including the launch of the Wibes video platform and consumer credit offerings. -
25
Centrl Studio
Centrl Studio
Centrl Studio is a WhatsApp-first studio management platform built for Indian yoga, dance, fitness, and Pilates studios. It automates fee reminders, GST invoicing, and UPI payment collection — all directly through WhatsApp, so studios don't need a separate app to manage members.Starting Price: $5/month -
26
Jumper.ai
Jumper.ai
Make yourself personally available to your customers and attend to them anytime, anywhere - via messaging apps, on your website and blogs, or through your social posts and ads. Deploy artificially intelligent conversational bots, assign in-store sales associates, or mix the two to handle any volume of simultaneous and heterogeneous customer conversations. Process transactions and let your customers shop via instant messaging like it was your cash counter. Take orders, collect payments, book appointments, and more. Discover meaningful insights about your customers’ shopping behaviors. Keep them in the know with relevant notifications and tailored product suggestions. Jumper.ai provides a personalized solution to engage with our fans, to learn more about our consumers, and to shape future campaigns.Starting Price: $0 -
27
ULive
Ulive Tech Pte Ltd
ULive is an intelligent live order management system built for sellers who sell through live streams and short videos on Facebook and Instagram. ULive is currently leading brand in Singapore and Malaysia with recorded GMV >$200M per year for all the sellers. It automatically captures orders from comments across platforms like Facebook and Instagram. ULive centralizes inventory, payments, logistics, and reporting into one streamlined system. Sellers can manage live sales 24/7 without manual order tracking or data entry. The platform reduces human error while increasing sales efficiency and speed. Built-in analytics, payment gateways, and logistics integrations support end-to-end order fulfillment. ULive helps live sellers focus on selling while the system handles operations behind the scenes.Starting Price: $10 per month -
28
DialogTab
DialogTab
DialogTab is a conversational commerce platform that automates receiving your order or guidance to your user a product via WhatsApp. Search product then share it with users and identify product by the link and image. Multiple agents can work together on WhatsApp. Suggest your product directly in the chat. Set and track sales goals. Engage with visitors stuck at checkout. Upsell by offering complementary products. Allow your customer to buy products on WhatsApp and finish the process on their favorite platform. Stay connected with the customer by WhatsApp to upsell new products anytime. Keep track of the performance of your salesperson in real-time. Filter and analyze graphs as you wish. Increase your customer experience by integrating with the applications that you like and need. Choose your channels between WhatsApp Business API, WhatsApp Web, Messenger, Live Chat, or collect all and connect to the platform.Starting Price: $19 per month -
29
Alhena
Alhena.ai
Alhena AI is an AI concierge for ecommerce that helps brands drive revenue through better, visibility, discovery, personalized shopping, and automated support. It enables shoppers to find products faster, get real-time recommendations, and receive accurate answers across the entire buying journey. Alhena combines a Shopping Assistant, Sales AI, and Support AI into one platform. It integrates with your store and helpdesk to provide grounded, context-aware responses for product queries, orders, shipping, and returns. Built with vertical AI agents, Alhena supports use cases like outfit building, virtual try-on, and fit analysis for fashion; skin analysis and shade matching for beauty; and guided discovery for home and travel. It also improves brand visibility on SKU level across AI search and supports conversational experiences across text and voice.Starting Price: $199/month -
30
Billbee
Billbee
Complete and easy-to-use solution for multichannel retailers, amazon sellers and direct-to-consumer brands. Intuitive order processing, inventory management and automation for small and medium-sized companies. Import orders, customer data and articles from all relevant marketplaces and shops. Create, print and send invoices, delivery notes etc. with different layouts manually or automatically. Creation of shipping labels, transmission of shipment information to shops and marketplaces and automatic sending of tracking links. Simple management of the inventory including inventory comparison between the different channels. Checking incoming payments at bank or PayPal and assigning corresponding orders. Comprehensive and flexible automation through rules with triggers, conditions and actions. Connect your online shop and various marketplaces such as eBay, Amazon, Etsy & Co. with Billbee and import your orders. Whether manually or automatically: You can get started right away.Starting Price: €9 per month -
31
Verifast
Verifast AI
Verifast AI is an AI Agent platform built to help eCommerce and D2C brands increase sales, automate support, and better understand their customers. Our AI chatbots work out of the box - no coding, no flow building and adapt to every customer in real time. Support and sales are handled through a single chatbot that lives on your website, WhatsApp, or any channel you choose. Capture leads, resolve customer queries, and guide users through their purchase journey - all with one tool. Built-in features include: – Real-time product recommendations and guided shopping – Smart checkout nudges to reduce cart abandonment – Automated responses for order tracking, returns, and cancellations – Customizable tone, UI, and bot behavior based on your brand – Lead syncing and analytics dashboard to view customer behavior and sales impact The platform supports 125+ languages and integrates seamlessly with Shopify, CRMs, logistics, and marketing tools. 7-day free trial available.Starting Price: $99/month -
32
Voix
Voix
Voix enables restaurants to receive orders via voice interfaces, like Google Home, Alexa, or the phone. Voix cloud AI platform interacts on behalf of the restaurants with its customers to take orders and book tables. All Voix need is the link of the restaurant menu, Voix’s Foodopedia links the menu with conversational maps and creates cloud AI access for restaurants. Voix connects with your customer over any voice interface like Alexa, Google Home, Mobile App, Call or SMS. Voix takes orders over multiple channels at the same time with zero hold time. Provide order estimates and confirmation to the customer. Intelligent suggestions to customers for ‘Special of the day ‘ or ‘Promotions’ based on machine learning to increase sales. Allow complete customization like time based activation, welcome message, select assistant accents. See how much you can save with Voix virtual order assistant. -
33
hello24
Hello24.ai
Sell on WhatsApp using our commerce, marketing & chatbot suite. Engage your customers on their preferred channel! Power your business with our conversational commerce suite today. Now Sell on WhatsApp. We help companies build strong customer relationships through WhatsApp – the world’s most popular messaging app. “Carry-out” your ordering, delivery, and checkout processes over WhatsApp with hello24’s cutting-edge ecommerce WhatsApp chatbot Deploy marketing campaigns in seconds. Upload customer data bases and set up your campaigns with a couple of clicks. Our conversational AI platform provides answers to your most frequently asked questions.Starting Price: $15 per month -
34
Blutag
Blutag
Easily let customers order and re-order products using voice. Increase sales by letting customers ask for coupons and deals. Increase customer engagement by providing product search/personalized recommendations from your brand. Easily let customers find the nearest store. Inform customers of events at their local store. Match customers to more products through simple voice searches and increase impulse purchases by reducing friction. Customers receive personalized recommendations using AI so they see products relevant to their taste and need. Voice based apps can be built and made live quickly. Modify templates as needed and add new voice interactions. We handle the backend and infrastructure on commercial cloud servers. Centralized service to manage apps for various voice enabled platforms. -
35
Meta Business Agent
Meta
Meta Business Agent is an AI-powered business assistant that helps organizations automate customer interactions, improve engagement, and deliver personalized support across Meta’s messaging platforms. The solution enables businesses to respond to customer inquiries, recommend products, qualify leads, schedule appointments, and support sales activities through WhatsApp, Messenger, and Instagram. Designed for businesses of all sizes, the platform can be deployed quickly or integrated into existing enterprise systems for larger-scale operations. Meta Business Agent uses business-specific information, catalogs, and workflows to provide relevant customer experiences while maintaining brand consistency. The platform also assists business owners by summarizing conversations and providing insights into customer interactions. By combining customer engagement, automation, and operational support, Meta Business Agent helps organizations scale communication and service delivery more effectively. -
36
ROBIN
ROBIN
Pave the way for conversational commerce. Deliver outstanding service. Improve CX. Are you ready for conversational commerce? Today’s consumers expect hyper-personalised service conversations, in real-time, in any channel they choose. To deliver on that, companies first need to get their customer service house in order. With The ROBIN Program we help teams improve customer SLAs, work more efficiently, and start selling more. The Program includes a Conversation Console linked to your own data warehouse, plus data-driven Coaching. Once you have service under control, our Growth suite helps you scale. Add more channels. Automate more. Boost performance. And start adapting to conversational commerce — step by step. All questions, from all channels, in one easy-to-use console. No tickets. No queues. No drama. Advanced routing of questions to the right rep, all customer data displayed alongside. Features include dynamic webform and Live chat, customer co-browsing. -
37
askVela
askVela
askVela is an AI customer support and live chat platform for online stores. It combines a chat widget, shared team inbox and knowledge base. The AI assistant uses help articles, product information and connected order data to answer customer questions and recommend products. Teams can review conversations and take over when human support is needed. Shopify stores connect through the askVela app, WordPress and WooCommerce sites through its plugin, and other websites can embed the widget using a script. Features include multilingual replies, product recommendations, order lookup through supported integrations and knowledge-base tools. A free plan and paid subscriptions are available. -
38
Immerss Live Commerce
Immerss
Immerss Live Commerce is a unified live-commerce platform designed to transform online shopping into interactive, human-led experiences. The platform enables brands and retailers to run live shopping events, support 1-on-1 virtual co-shopping sessions, and engage customers via AI-powered chat agents, all integrated directly into their website. It provides shoppable video streams, real-time chat during events, and recorded shoppable content, allowing viewers to buy products while watching or interacting. The platform claims that live chat sessions convert at around 28% compared with traditional 2% through standard online checkout flows. It supports sales conversions, lifts average order value, and reduces return rates by creating a guided, immersive shopping experience. The system also offers ‘outbound clienteling’ features for proactive outreach, gives digital associates tools to engage with shoppers in real time, and enables full sales-tracking and analytics for live sessions.Starting Price: $66 per month -
39
Emporiqa
Emporiqa
Emporiqa is AI chat that sells before the purchase and serves after it. A shopper types "laptop bag, fits 15 inch, waterproof, under 60" and your search returns everything with "laptop" in the name. Emporiqa finds the right bag in your own catalog from words or a photo, compares two and says which fits, and adds it to the cart in the chat. Checkout stays on your store. It answers delivery and return questions from your pages and shows order status. When a shopper needs a person, your team takes over the chat, with the full history. A conversation is billed once, at the shopper's first message. Plugins for WooCommerce, Magento, PrestaShop, Drupal Commerce, Sylius, Shopware 6. EU company. First ~100 conversations free ($25 credit), then $0.25 each. No card to start.Starting Price: $0/month -
40
Heyday AI
Hootsuite
Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences. Capture, engage, and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations, and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI. Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest. -
41
Citelift
Citelift
Citelift is a SaaS content and AI visibility tool for ecommerce merchants, built primarily for Shopify stores, with an invited WooCommerce and WordPress beta. It uses a store’s product catalog and brand guidance to plan buyer-focused topics and generate product-linked SEO blog articles for a publishing calendar. Merchants can edit drafts, pause publishing, or hold articles for review before they go live. Articles can include product links, hero images, FAQ schema, metadata, and internal links. Citelift also checks whether ChatGPT and Perplexity mention a store in responses to buyer questions, and records observations over time. A Google Search Console connection adds search-performance data, while store journey data supports attribution of orders to article visits. The service is intended for direct-to-consumer sellers across categories such as apparel, home goods, beauty, food, supplements, and pet products.Starting Price: $49/month -
42
Wizybot
Wizybot
Wizybot is an AI-powered customer service and sales chatbot tailored for ecommerce stores (especially Shopify) with the goal of automating support, increasing conversions, and unifying messaging across channels. Its key capabilities include human-like automated responses (via ChatGPT), ready-to-use chatbots for sales and support, product recommendations, order tracking & updates, handling cart abandonment, proactive outreach messages, and integration with social media platforms like WhatsApp, Instagram, Facebook, etc. It supports multiple languages (95+), responds 24/7, gives personalized tone/style options, and allows visual & audio media (image/audio recognition in some contexts).Starting Price: $49.99 per month -
43
Octocom
Octocom
Provide instant human-level conversations 24/7, in any language, on any channel. Automate customer support and sales without sacrificing customer satisfaction. Decrease costs and improve efficiency while providing instant human-level support 24/7. Handle most tickets without intervention, while handing over tougher cases to humans. Experience higher conversion rates as your customers find it easier to understand and choose the right products, much like the personal touch of a seasoned salesperson in a traditional brick-and-mortar store. Engage customers with personalized messages that get triggered by specific actions, such as add to cart, product page visits, cart abandonment, or order completion. Our bots aren't limited to a web-based chat interface. They can be deployed on any channel, including WhatsApp, Instagram, and more.Starting Price: $50 per month -
44
Omnistra
Omnistra
Omnistra is the operating infrastructure of autonomous commerce: an AI workforce that runs an e-commerce business end to end. Every day it runs the campaigns that generate leads, the conversations on every channel, order capture across every platform, recovery of every abandoned cart, the cash-on-delivery risk call before every shipment, the courier choice for every parcel, and the upsell to every customer who already bought once. Across chat, social, voice and web, in Bangla, English and 60 other languages, around the clock. The depth is the point: a visual workflow engine, a 100+ tag conversation taxonomy, post-call analysis, live emotion tracking, Order OS for COD confirmation and multi-carrier courier routing, and Campaigns for outbound sales. Native Shopify and WooCommerce, clean handoffs to Zendesk, Intercom and Salesforce. Built in Dhaka for cash-on-delivery economies and fragmented logistics, so it handles simpler markets effortlessly. Deployed in days, not quarters.Starting Price: $41/month (BDT 4,999/month) -
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SellerRunning
SellerRunning
SellerRunning is an Amazon-compliant dropshipping software designed to automate and streamline the Fulfillment by Merchant (FBM) process for sellers. Operating 24/7 in the cloud, it minimizes account suspension risks by adhering strictly to Amazon's dropshipping policies. SellerRunning enables users to effortlessly add products to their stores, with automatic updates to product prices and stock levels, eliminating the need for manual downloads or uploads. It supports global product sourcing from Amazon.com, allowing sellers to reach customers across 17 international marketplaces. Key features include automated order creation, where orders from the buyer account are matched with those in the seller account, and shipping information is seamlessly transferred and confirmed upon dispatch. SellerRunning also offers comprehensive order tracking, notifying users of deliveries or returns, and sends automated feedback requests to customers to enhance sales metrics.Starting Price: $59 per month -
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Insydz
Insydz
Insydz is an AI-powered ecommerce analytics platform designed for sellers on Amazon India and Flipkart. It helps businesses turn raw marketplace data into actionable insights for growth. The platform analyzes competitor performance, customer reviews, and pricing trends in real time. Sellers can optimize their listings, win the Buy Box, and make smarter pricing decisions using AI-driven intelligence. Insydz provides a unified dashboard to track multiple products and marketplaces in one place. It is built specifically for the Indian ecommerce ecosystem, offering localized insights and pricing intelligence. The platform supports businesses of all sizes, from individual sellers to agencies managing multiple brands. Overall, Insydz enables sellers to move from guesswork to data-driven decision-making. -
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Dialecto
Dialecto
Dialecto offers a conversational commerce suite for eCommerces that deeply integrates messaging apps with eCommerce platforms, enabling businesses to convert more chats into sales, with less work. eCommerce managers and owners can manage customer interactions from a single inbox, accessing products and order history in real time in one click, create tickets and quick responses for better, faster and scalable support, and automate marketing campaigns for higher conversion rates. Our key features: Unified inbox for multiple messaging channels deeply integrated to the eCommerce so you can access products and order history in real time in one click, transcript audios, create tickets and quick responses for better, faster and scalable support, automated cart recovery, birthday, thank you for your purchase messages, personalized customer interactions, deep conversational analytics for sales and support insights using AI, and seamless integration with eCommerce platforms. -
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Zoronal
Zoronal
Zoronal is an AI Voice Workforce for Indian insurance companies—like hiring 1,000 multilingual agents who never sleep, never forget a customer, and never miss compliance. We handle calls in 14+ Indian languages, qualify leads, answer policy questions, and ensure 100% IRDAI compliance—all automatically. Our AI agents deliver 95% context awareness from past conversations (vs 15% industry standard), meaning every interaction is personalized, not scripted.Starting Price: $0.05 per minute -
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Checkout DM
Checkout DM
Checkout DM is a web-based social-commerce tool for merchants and creators who sell through Instagram. It connects an Instagram professional account and product catalog to automated direct-message checkout flows, including product discovery, story replies, and comment-to-DM triggers. Buyers can receive product details and payment links in Instagram messages, while sellers manage chats, customers, orders, returns, stock, delivery status, and sales analytics in a dashboard. Payments can be collected through connected gateways or manual methods. Eligible plans add shareable public catalog pages, coupons, abandoned-cart follow-ups, team access, and outbound webhooks. Checkout DM helps businesses manage product inquiries and order workflows through social conversations without building a separate online store.Starting Price: ₹1,499/month -
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Table22
Table22
Table22 is a software platform that helps restaurants, wine shops, butchers, bakeries, and other food and beverage merchants create and manage new revenue streams like subscriptions, memberships, pre-orders, product drops, and retail offerings while handling the technical and operational work under their own brand. It powers branded storefronts and customizable checkouts built specifically for recurring and special offerings, processes payments, manages customer service, and supports fulfillment including in-person pickup, national shipping, and local delivery. It includes automated marketing and CRM tools designed for hospitality businesses to launch campaigns, track conversions, and retain members, and offers analytics and marketing templates to help operators reach full sales potential. Table22 guides merchants through program design, builds their storefronts, and manages logistics, customer support, and marketing so busy operators can focus on hospitality.
