Behaf

Behaf

Behaf Pvt Ltd
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+

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About

Behaf is a WhatsApp-first commerce platform for Indian direct-to-consumer brands. Sellers upload products, prices and variants, then share a storefront link through channels such as Instagram so shoppers can browse, ask questions and place orders in WhatsApp. Its AI sales agent answers product and delivery questions, recommends items and bundles, and can send payment links. Behaf supports prepaid and cash-on-delivery orders, including COD confirmation before dispatch, and connects order handling with PayU payments and Shiprocket pickup, shipping and tracking. A seller dashboard organizes customer and order information and lets sellers review conversations or handle issues escalated by the agent. The service is aimed at Indian brands selling physical goods such as fashion, jewellery, beauty, wellness, food and home products, particularly those turning social-media interest and messaging conversations into sales.

About

Make yourself personally available to your customers and attend to them anytime, anywhere - via messaging apps, on your website and blogs, or through your social posts and ads. Deploy artificially intelligent conversational bots, assign in-store sales associates, or mix the two to handle any volume of simultaneous and heterogeneous customer conversations. Process transactions and let your customers shop via instant messaging like it was your cash counter. Take orders, collect payments, book appointments, and more. Discover meaningful insights about your customers’ shopping behaviors. Keep them in the know with relevant notifications and tailored product suggestions. Jumper.ai provides a personalized solution to engage with our fans, to learn more about our consumers, and to shape future campaigns.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Founder-led Indian D2C brands that sell through Instagram DMs and WhatsApp

Audience

Omnichannel conversational commerce solution for companies wanting to improve customer relationships

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

5% + ₹5 per order
Founding 100 rate: 5% of order value + ₹5 per shipped order, plus 18% GST on the fee. After the first 100 brands, the rate is 10% + ₹5 per shipped order + GST. No setup or monthly fee. Sellers pay shipping charges through their Shiprocket wallet.
Free Version Not Supported
Free Trial Not Supported

Pricing

$0
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Behaf Pvt Ltd
Founded: 2024
India
www.behaf.co

Company Information

Jumper.ai
Founded: 2017
Singapore
jumper.ai/

Alternatives

Ordrio

Ordrio

Ordrio Technologies

Alternatives

Pingsold

Pingsold

Web Vogue Technologies
WALoops

WALoops

Varni Infotech
LiveChat

LiveChat

LiveChat Software

Categories

Categories

Chatbot Supported
Live Chat Supported
Social CRM Supported
Social Selling Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Not Supported

Social CRM Features

Calendar/Reminder System Supported
Customer Support Supported
Email Marketing Not Supported
Lead Capture Supported
Lead Nurturing Supported
Live Chat Supported
Marketing Automation Integration Supported
Multi-Channel Social Integration Supported
Social Media Monitoring Supported
Task Management Not Supported

Social Selling Features

Automated Publishing Supported
Compliance Management Supported
Content Discovery Supported
Content Management Supported
Employee Advocacy Not Supported
Gamification Supported
Lead Engagement Supported
Performance Metrics Supported
Pre-Approved Content Library Not Supported
Single Sign On Not Supported
Social Media Monitoring Supported

Integrations

WhatsApp Supported
2Checkout Not Supported
Adyen Not Supported
Alipay Not Supported
Amazon Not Supported
Braze Not Supported
Checkout.com Not Supported
Easyship Not Supported
Google Ads Not Supported
Instagram Not Supported
LINE Not Supported
Salesforce Agentforce Marketing Not Supported
Shiprocket Supported
Square Payments Not Supported
Vonage Communications APIs (Nexmo) Not Supported
Vonage Video API Not Supported
WeChat Not Supported
YouTube Not Supported
Zendesk Not Supported
iMessage Not Supported

Integrations

WhatsApp Supported
2Checkout Supported
Adyen Supported
Alipay Supported
Amazon Supported
Braze Supported
Checkout.com Supported
Easyship Supported
Google Ads Supported
Instagram Supported
LINE Supported
Salesforce Agentforce Marketing Supported
Shiprocket Not Supported
Square Payments Supported
Vonage Communications APIs (Nexmo) Supported
Vonage Video API Supported
WeChat Supported
YouTube Supported
Zendesk Supported
iMessage Supported
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