Audience
Call centers searching for a powerful telecom traffic software
About Ansapoint
Ansapoint is a Windows software tool to can help you work out how many agents you need at your call center in order to answer your incoming calls according to service targets that you specify. It will also estimate the number of trunks that should be connected to your call center to handle the peak incoming traffic. Its unique graphical interface, charting tools and printed reports allow you to design call center workforce requirements quickly and easily. Ansapoint works on all versions of Windows, both 32 and 64 bit.
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Company Information
Westbay Engineers
United Kingdom
www.erlang.com
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Product Details
Platforms Supported
Windows
