Alternatives to Anfactor
Compare Anfactor alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Anfactor in 2026. Compare features, ratings, user reviews, pricing, and more from Anfactor competitors and alternatives in order to make an informed decision for your business.
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1
Freshdesk
Freshworks
Freshdesk (a product of Freshworks Inc.) is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Freshdesk unifies channels, conversations, AI capabilities, customer insights, and advanced ticketing into one place in the Freshdesk Command Center so agents are ready to resolve complaints. With Freddy, People-first AI, customer service teams can take AI agents live in minutes to fully resolve complex and simple queries, get response and resolution assistance from AI copilot, and stay ahead with AI insights. Freshdesk also comes packed with advanced workflows, automations, and self service so you can easily set up and scale customer service on any channel–whether you’re a support team of 10 or 500. Freshdesk is quick to set up, easy to use, and designed for rapid impact—it delivers 225% ROI, 95% omnichannel first contact resolution rate, and up to 80% resolutions with AI agents.Starting Price: $29/month/user -
2
Freshchat
Freshworks
Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. Key Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team sizeStarting Price: $15.00/month/user -
3
Social Intents
Social Intents
Social Intents brings AI-powered live chat and chatbot automation directly into the collaboration tools your business already uses—Microsoft Teams, Slack, Google Chat, Zoom, and Webex—so your team can engage website visitors without switching platforms. Easily launch advanced ChatGPT, Gemini, and Claude AI chatbots with one click—no coding required. Automate up to 75% of your customer conversations by training your AI assistant on your website content, help docs, and knowledge base. Deliver fast, intelligent answers to common questions and boost your conversion rates with 24/7 automated support. When customers need a human touch, seamlessly escalate chats to your support or sales team inside your existing collaboration environment. Provide real-time live chat, sales assistance, and after-hours customer support—all from tools like Microsoft Teams, Slack, and Google Chat. Whether you're improving customer satisfaction, or capturing more leads, Social Intents can help.Starting Price: $39 per month -
4
Tidio
Tidio
Tidio is a leading customer service platform that combines live chat, chatbot automation, and AI agents to help businesses deliver fast, effective customer interactions at scale. Recognized for its robust automation capabilities and user-friendly design, Tidio is trusted by over 800,000 of businesses worldwide. Engage visitors via real-time chat and unify conversations across email, Messenger, Instagram, and more—all from one dashboard. Track, manage, and resolve issues efficiently with built-in ticketing tools that complement chatbot and live agent workflows. Use the no-code visual chatbot builder to create custom flow to collect leads, answer FAQs, and automate communication. Deploy the conversational AI agent, Lyro and resolve up to 64% of customer support queries using natural language understanding. Easy to deploy and operate—no coding skills required. GDPR-compliant and secure. Proven scalability for eCommerce, SaaS, and service industries. 7-day free trial available.Starting Price: $0 -
5
Ada
Ada.cx
Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate CX across channels with generative AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered 5.5B+ interactions since 2016. Its AI agents deliver always-on, multilingual support across voice, messaging, and email, resolving up to 83% of inquiries instantly. Eliminate wait times with natural AI Voice, deliver personalized service via AI Messaging, and automate 70% of email responses. Ada combines automation and intelligence with enterprise-grade control, transparency, and security (HIPAA, SOC2, GDPR). Own your AI strategy end-to-end - train agents with Playbooks, measure ROI through CSAT and KPIs, and integrate seamlessly via APIs. Discover how Ada reduces costs and improves response times without compromising quality. -
6
Cognigy.AI
NiCE Cognigy
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. NiCE Cognigy’s AI Agents Supercharge Your Customer Service -Industry-specific pre-trained AI Agents -Multilingual call and chat support (100+ languages) -Seamless integration with existing enterprise systems -Leverages memory and context for hyper-personalized interactions -Absorbs enterprise knowledge to accurately answer any customer query -Real-time assistance and actionable service insights for human agents Business Impact for our Customers: -30% CSAT improvement -70% AHT reduction -99.5% Faster response time -99% Routing accuracy -
7
ChattiLive
ConversionIQ.ai
ChattiLive is an AI-powered live chat agent built on ConversionIQ’s HyperCognitive conversational intelligence that transforms traditional website chat into an automated, strategic, and conversion-oriented engagement engine by understanding visitor intent, context, sentiment, and behavior in real time to deliver on-brand, personalized responses and guide users toward business goals. It replaces manual live agents and generic chatbots by providing intelligent conversational flows that engage visitors 24/7, capture leads, support product guidance or sales funnels, and escalate to human teams when needed, all while staying consistent with your voice, tone, and knowledge base. It analyzes queries deeply (semantic, intent, emotion, context) to generate relevant, objective-driven interactions, adapt conversations to visitor needs, and drive measurable improvements in conversion rates, customer experience, and operational efficiency.Starting Price: $99 per month -
8
Cue
Cue
Handle all your customer support from one place. Connect with customers via WhatsApp, Facebook, Telegram, email, and web chat via your website. Scale your customer support with chatbots. Reduce costs and response times by automating questions from customers. Turn website visitors into happy customers. Let customers contact you about sales or support queries using their preferred channel. A complete customer service platform that delights customers and drives sales. Respond to customer queries on any of your channels quickly and easily from one dedicated inbox. Automatically route tickets to the right teams for faster resolutions. Save time responding to customer questions with message templates. See what channels your customers prefer, the issues they’re having, and how well you’re serving them. All tickets come into one inbox and then get assigned to teams. Build profiles and save customers from repeating themselves.Starting Price: $43.67 per month -
9
ResolveAI
ResolveAI
Our AI chatbots are designed to understand customer issues and provide tailored, accurate responses in real-time. Leverage AI chatbots to provide 24/7 automated customer support and reduce customer service turnaround time. AI chatbots can detect customer issues and provide personalized, tailored responses to inquiries in real-time.Leverage AI technology to gain real-time insights into customer service operations and increase customer satisfaction. Visitors can always request human customer support, so you can join live conversation and pick up where AI chatbot was not able to help.Starting Price: $24 per month -
10
JoyzAI
JoyzAI
JoyzAI is an advanced customer support chatbot platform designed to deliver quick, accurate, and helpful responses to customer queries. It integrates seamlessly into websites and WhatsApp, offering 24/7 support in any language. The AI learns from each interaction, improving its responses over time and reducing the workload of support teams. By automating up to 80% of repetitive queries, JoyzAI empowers businesses to streamline their support operations, offering efficient, real-time analytics and insights into customer needs. It’s perfect for companies looking to scale their customer service without relying on large teams of human agents.Starting Price: ₹2499/month -
11
Best Brain
Best Brain
Best Brain is a cutting-edge generative AI app builder platform that enables businesses to create AI agents for 24/7 customer support across web chat and WhatsApp, using multilingual NLP for accurate, human-like interactions based on diverse data sources. Web Chat AI Agent Conversational AI : NLP-enabled conversational AI/agents power both Web Chatbot and WhatsApp Chatbot, enabling them to understand and respond to user queries in a natural, human-like manner 24x7. Integration with Multiple Data Sources: Leverages a variety of knowledge base (PDF, JSON, CSV, Database, API) to pull accurate information for responses. Business Process Automation: Automates tasks such as support ticket creation, work order generation, payment processing and many more. Omnichannel Presence: Enables businesses to engage with customers on WhatsApp, and serve customers 24x7. Multilingual Support: Offers support in multiple languages Sentiment Analysis: Analyzes customer call recordingsStarting Price: $599/month -
12
Zoom Virtual Agent
Zoom Communications
Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning to accurately understand and instantly resolve issues for customers. Zoom Virtual Agent works around the clock on multiple support channels to deliver fast, personalized customer experiences, reduce call volumes and handle times for human agents, and drive significant cost savings for organizations. Zoom Virtual Agent integrates seamlessly with various CRM, chat, and contact center platforms. It shines as part of Zoom Contact Center, our video-optimized CCaaS platform that helps businesses deliver prompt, accurate, and highly personalized customer experiences. Self-Service Experience - Knowledge Base - Searchable Articles - Community Forums - Mobile Optimization - Personalization Self-Service Platform - Branding - Automation - Artificial Intelligence - Integrations Responses - Customization - Control - Route To Human -
13
IntelliTicks
IntelliTicks Technologies
IntelliTicks uses the combined intelligence of AI + Human to create proactive & personalized conversational experiences to convert visitors into more qualified leads. With proactive triggers based on the current page, time of day, user location, the source, the referrer, the device etc IntelliTicks engages the user with personalized sales pitch. With interactive engagement, IntelliTicks captures lead information incrementally during a conversation and uses it to personalize the dialogue - a non-boring engaging way to capture data. With its advanced NLP Algorithms, it can understand the intent of a user's query and can reply accordingly - helping you to automate replies to those repeated queries your prospects ask. Based on the user's journey, it identifies HOT leads and gets your best Sales Reps connected with them in real time - making sure your HOT leads get immediate attention while they are on your website making decisions about your offerings.Starting Price: $25.00/month -
14
AiSA-X
Vinsights Solutions
AiSA-X is a conversational AI automation platform that provides intelligent voice and chat agents for business communication and customer engagement. The platform helps businesses automate customer support, sales conversations, and lead generation across multiple digital channels. AiSA-X agents can handle inbound and outbound calls, respond to customer inquiries, and capture qualified leads automatically. Businesses can use AI voice agents to manage tasks such as appointment scheduling, reminders, surveys, and delivery confirmations. The system also supports website chat automation, enabling companies to provide instant responses to visitors. With real-time analytics and CRM integrations, AiSA-X helps organizations track interactions and improve customer experiences. By automating conversations and operational tasks, AiSA-X helps businesses increase efficiency while reducing support costs.Starting Price: $50 -
15
SmatBot
ByteQuark
SmatBot is a No coding conversational bot building platform to create customizable chatbots for Lead generation, Live chat support, Interactive Landing Pages, Surveys, Enquiries, Appointments, Feedback and Suggestions for your business. Install SmatBot on your website and automate the engagement with your visitors. Access your bot directly through a link to Engage your customers and see 2x growth in data collection. Install SmatBot on messenger to automate the engagement with your audience. Give updates, follow up on queries and automate your WhatsApp business conversations. Integrate and Install SmatBot into your mobile application and never worry about giving customer support again.Starting Price: $19 per month -
16
Inforobo
Brainasoft
Inforobo is first of its kind voice enabled automated information assistant bot framework platform and artificially intelligent response system available in Software as a Service (SaaS) mode which provides all in one solution for sales, customer service, live chat, lead generation, website assistance, and natural language interface for knowledge-base. Inforobo bot platform makes it possible for your website visitors to engage in automated conversations with the virtual assistant by chatting or by simply talking with the help of speech to text and text to speech features. The bot or virtual agent acts as a guide, providing answers, guiding customers in their shopping decisions, and seamlessly escalating your sales. Inforobo's artificial intelligence also provides the front-line support so that your customer service staff can concentrate on more complex tasks.Starting Price: $19.00/month -
17
AiChat
AiChat
AiChat offers a suite of A.I-powered software for marketing, sales and customer service across multiple chat channels. Create a support environment that allows for automated conversations, human and A.I collaboration, as well as a 360 view of the customer that enables you to build better relationships with your customers. Provide 1:1 personal conversations with our easy-to-use design, personalization and automation tools. From smart segments to personalized customer journeys, our solution has all the features you need to boost marketing KPIs. Deliver a personalized shopping experience with an automated virtual sales assistant, understand your customer's preferences and maximize revenue with journey-aware product recommendations across multiple chat channels. Provide online visitors with automated instant responses to commonly asked questions, educate them about your products and services 24/7 and even gamify the chat experience to acquire more prospects. -
18
Botsonic
Writesonic
Botsonic scans your website, files and help center to automatically handle 70% of customer queries, and automate customer engagement, support, sales, and more. Leverage your data to instantly resolve 70% of user inquiries with precise, verifiable responses, and deliver authentic customer experience in over 50 languages across various channels. Upload your data, train your AI agent, customize its style to match your brand, and add it to your website in under five minutes.Starting Price: $16 per month -
19
BotSpice
Botspice
You can now create a fully functional chatbot without writing a single line of code. With our codeless website chatbot builder, all you need to do is create a flow for your chatbot using our drag-and-drop interface and type in your bot response. Smart bots and routing rules ensure that your teams focus on what they do best, and that your website visitors get the best possible experience. BotSpice is an NLP-driver chatbot that uses AI, to understand common customer queries and answer them using your resource library. Just kickstart it right from our AI chatbot and you're all set! Make 24/7 global support easier for your team by automating answers in 32 languages. Your team doesn’t have to be online for our bots to start conversations, route qualified leads, and collect customer info for you. -
20
Emitrr
Emitrr
Emitrr is a human-like smart receptionist for small businesses. With Emitrr, business owners don’t have to worry about missing customer calls and can focus on their business growth, while Emitrr handles customer queries like booking appointments, quotes, FAQs, and more. A smarter phone system that integrates with your EHR/CRM, resulting in real-time conversion metrics, reduced average handling time with screen pop, and more! Convert customers with web chat that continues the conversation on text, so your patients never have to wait on the web. Most small businesses spend a lot of dollars on building a website, advertising, SEO, and other forms of marketing. In addition, small businesses work very hard to channel these customers to the website and more than a quarter of these web visitors never get converted. Your customers are not tied to a live chat on the web. Convert customers even when they walk away from the web. -
21
SmartBots
SmartBots
SmartAssistants address most commonly asked queries instantly and provide frustration free and frictionless experience. Answering the queries right first time allows organizations to optimize customer support spend. SmartAssistants help in providing differentiated and personalized experiences to your customers. Frictionless experience and 24/7 availability help in creating a strong trust with your customers and improving customer retention rates. SmartAssistants act as a gatekeeper and answer the most repetitive questions that frustrate customer service reps. Organizations can help customer service reps focus on resolving questions worthy of their time and thus help create a virtuous customer service culture. Transfer the conversation to a human agent on demand or for conversations the Assistant is not trained yet. This keeps the human in the loop and makes sure your customer and given the right attention when required. -
22
AmplifyReach Chatbot
AmplifyReach Solutions
Smartly extract entities from the intent statement and consume the information (location, date, etc.) it within a conversation. Like a human, Chatbot has the capability to switch to a new conversation when a new intent is conveyed instead of the information asked by the Chatbot. Analysis of each customer response is driven through NLP, making the Chatbot more intelligent. Chatbots to proactively engage customers on your campaign landing page, and product/services page with the context of the objective on that page. Make your customer engagement vernacular! Cognitive Chatbot supports 12 global languages allowing the brand to engage and communicate in the local language. Chatbot's Personality feature allows brands and Enterprises to model different take on engagement with customers. Out-of-box native integration with popular CRMs like Salesforce, HubSpot, Zoho, Freshdesk, Zendesk. Platform further can be scaled with REST APIs or 1000+ systems using Zapier. -
23
Kommunicate
Kommunicate
What is Kommunicate? Kommunicate, an innovative AI-powered customer support platform, is designed to help businesses streamline their communication processes, enhance customer engagement, and provide round-the-clock support. Here's an overview of Kommunicate, highlighting its features, and benefits. Top Kommunicate Features AI-Powered Chatbots: Intelligent chatbots handle customer queries instantly, reducing workload and matching the brand’s tone. Multichannel Support: Manage customer interactions across web, mobile, WhatsApp, Facebook Messenger, and more. Seamless Integration: Integrates with CRM and helpdesk tools like Zendesk, Salesforce, and HubSpot. Live Chat and Handoff: Smooth transition from bot to human for complex queries. Rich Messaging & Automation: Supports images, videos, and automated workflows. Key Benefits of Kommunicate 24/7 support, increased efficiency, scalability, and customization make Kommunicate ideal for businesses of all sizesStarting Price: $100 per month -
24
Smartly.AI
Smartly.AI
Why choose between artificial intelligence and human intelligence? The Smartly.AI software platform allows you to create, deploy and supervise chatbots that help your teams to deal more effectively with each digital interaction of your customers. Today everyone wants to be able to get an answer to their question quickly and easily. It becomes essential to provide qualitative answers in ever shorter timeframes. At the crossroads of digital and conversation, the chatbot offers an ideal answer to the most demanding customers. Smartly.ai is an intuitive and powerful SaaS platform that allows you to design, deploy and supervise your chatbots on different channels. With Smartly.ai, you do not have to be a machine learning genius to create a chatbot. You can simply provide your questions / answers and our bot platform takes care of the rest. Our customers prefer Smartly.ai because this solution has been designed for professional profiles above all. -
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Visativ Chatbot
Living Actor
Our chatbot immediately answers most frequent questions, informs 24/7 your employees, assists your HR experts and boosts your performance. Your chatbot, IT / business expert reduces your support cost and provides an interactive, fun and personalized experience for employees. Your chatbot rides along with your Web visitor during their online journey and gives the visitor access to information that assists in making an informed decision and purchase. A true virtual employee with emotions and a voice, the avatar humanizes the interaction for a natural and effective conversation. It is also a real ambassador of your identity and branding. Living Actor combines the best of natural language processing (NLP), voice and AI in an open, interactive and intuitive platform that you drive in a few clicks. The performance and efficiency of your chatbot is our priority. -
26
Jenie
Sensiple
Getting you ready for future CX challenges with Intelligent chatbots. The quality of your brand's customer conversations can make or break your brand. So, it's important that you give every single conversation the attention it deserves. And what better way to do it than enhancing it with the unlimited potential of Artificial Intelligence. At Sensiple, we are keenly aware that Conversational AI is pivotal for providing personalized, proactive, and perceptive conversations that delight customers. Our Intelligent Chatbot, Jenie is our strong effort to bring together technology, people, processes, information, and service in a smooth conversational experience, where every customer and employee's voice is heard and responded to. Powered by natural language processing and multi-lingual capabilities, Jenie can be your tireless, round-the-clock customer support touchpoint with the near-human conversational capability to understand the contexts of your users’ queries. -
27
Webbotify
Webbotify
Engage visitors & boost conversations with personalized conversations. Let AI provide instant support and resolve queries around the clock. Let your chatbot handle repetitive tasks, freeing up your team's time and resources. From handling FAQs to guiding users through your website, you can work on your product, not support it. Your chatbot will be trained on all the links publically available on your website. The more content you provide, the better the chatbot will be able to answer the questions. Chatbots can also answer questions in a different language. You can also ask questions in a different language and the chatbot will be able to answer them. Your chatbot will be trained on all the links publically available on your website. The more content you provide, the better the chatbot will be able to answer the questions.Starting Price: $19 per month -
28
Superseek
Superseek
Superseek helps businesses create custom ChatGPT-powered AI assistants that can be added to their website to instantly resolve customer queries. Turn your website and support content into a conversational AI agent that knows your product or service, provides human-like answers, and is always available. Seamlessly transfer conversations that need a human in the loop to your current live chat tool or use routing buttons to guide customers to the appropriate link or message. Adjust instructions, AI model, bot role, personality, and branding to align perfectly with your business. Automatic content syncs, answer guardrails, and answer corrections ensure accurate and up-to-date answers every time. With Superseek, businesses can enhance customer service with AI without disrupting their existing tools and workflows.Starting Price: $19/month -
29
ERNIE Bot
Baidu
ERNIE Bot is an AI-powered conversational assistant developed by Baidu, designed to facilitate seamless and natural interactions with users. Built on the ERNIE (Enhanced Representation through Knowledge Integration) model, ERNIE Bot excels at understanding complex queries and generating human-like responses across various domains. Its capabilities include processing text, generating images, and engaging in multimodal communication, making it suitable for a wide range of applications such as customer support, virtual assistants, and enterprise automation. With its advanced contextual understanding, ERNIE Bot offers an intuitive and efficient solution for businesses seeking to enhance their digital interactions and automate workflows.Starting Price: Free -
30
InsertChat
InsertChat
We create the best AI chatbots, with no coding needed. Our top AI models and pre-built agents use your data to deliver accurate answers for any industry, ensuring excellent performance and satisfaction. Quickly set up your AI chatbot on any webpage to support visitors with a simple piece of JavaScript code. Just create your account, get your unique code, add it to your webpage, and your AI chatbot will be ready to help. AI chatbots are great at chatting with your customers first. But don't worry, if they need extra help, our chatbots will hand it over to a real person. This way, every customer feels cared for and gets the help they need. Continuously improves the chatbot’s performance by retraining its models based on new data, ensuring it stays up-to-date and accurate. Access and review all past interactions to better understand customer needs and improve service. Utilize state-of-the-art AI models to provide accurate and contextually relevant responses to user queries.Starting Price: $79 per month -
31
Agent One
Agent One
Build your own custom GPT, add it to your website, and let it handle support, generate leads, and engage visitors. Seamlessly integrate your existing knowledge base to train AI support agents. Provide round-the-clock customer support without increasing staffing costs. Offer support in multiple languages to cater to a global customer base. Reduce wait times with AI agents that can handle multiple queries simultaneously. AI agents improve over time by learning from new support tickets and resolutions. Seamlessly transfer complex issues to human agents when necessary. Track performance metrics and identify areas for improvement in your support process. Tailor AI responses to match your brand voice and support guidelines. From handling routine inquiries to resolving complex issues, our AI agents enhance every aspect of customer support, improving efficiency and satisfaction. Set up AI support agents in minutes, not weeks.Starting Price: $49 per month -
32
EnvolveConvert
Envolve Tech
Our A.I.-powered Virtual Shopping Assistant identifies and converts sales opportunities in customer chat channels while reducing customer service costs. Convert 20% of online chats into sales with zero impact on customer service support Envolve is a performance marketing channel which Increases on-site conversion and average order value, while reducing re-marketing costs. Our chat A.I. analyses customer questions to identify intent. Customer service enquiries which need a human response are passed on to your support team. Sales enquiries are taken through an automated sales funnel, matching customers with products from your website and product feed. All product information presented by Envolve comes from your product feed. Retailers retain total control over content. -
33
Engagely.ai
Engagely.ai
73% of customers say that customer experience plays an important role in their decision-making! A conversational AI-based bot helps you in transforming your customer experience to the next level. Engagely.ai’s conversational chatbots deliver an effective customer experience on any desired platform and in the customer’s preferred language. 2B+ WhatsApp users worldwide! Be where your customers are with Engagely’s Conversational AI Solutions. Leverage the largest messaging app to stay connected with your customers. Resolve customer queries, send important notifications, allow bill payments, or simply engage with the prospects and convert them into valuable leads. Engagely conversational phone AI bot automates customer support inbound as well as outbound calls for you, delivering a seamless performance making the conversations human-like using state-of-the-art speech recognition technology. -
34
ApexChat
ApexChat
You spend a lot driving online prospects to your website. Don’t let them leave without knowing who they are. Website visitors are customers waiting to talk to you. Reach out to them through live chat. Most websites convert less than 3%-5% of their visitors to sales. Don’t let yours be one of them. We customize both the chat widget design for your website and the chat responses our chat agents will use. Takes only a few minutes to add our live chat widget to your site. Our support team will take care of the rest. We start chatting with your website visitors, sending you qualified leads in real-time via email, text message and/or live call connects. Serving live chat for personal injury, criminal defense, bankruptcy, family and other legal practice areas. Serving live chat for HVAC, plumbing, roofing, window, solar, general contractors and other home or commercial service businesses. -
35
Acobot
Acobot
You have great products. Your store is all set. The sales should soar, but for some reason, they don't. If you're frustrated with these e-commerce challenges, you're not alone. Help your visitors shop, guiding them through your sales funnel using a friendly human touch. Transform those visitors into leads, then buyers, using behavior-based, personalized messages. Keep your customers coming back for more through lifetime engagement and re-marketing. Increase product page views by helping your visitors find what they want. Grow your email list faster by capturing leads thorough the whole shopping process. Recover more abandoned carts using emails that are composed and sent by AI. Motivate shoppers to act as you want using time-limited, personalized coupons. Retain your customers by rewarding them for shopping with your brand.Starting Price: $9 per month -
36
Auralis
Auralis AI
Auralis AI is an advanced platform designed to revolutionize customer experience through AI-powered automation. It enables businesses to streamline support operations by handling repetitive tasks, offering 24/7 assistance in multiple languages, and integrating seamlessly with existing CRM and helpdesk systems. Auralis AI boosts efficiency by reducing response times, minimizing human error, and enhancing customer satisfaction. With robust analytics and continuous learning, it adapts to evolving customer needs, ensuring personalized and efficient support. This makes Auralis AI a valuable solution for businesses seeking scalable, intelligent customer interaction automation.Starting Price: $499 per month -
37
Assist365
Gnani.ai
By leveraging the power of AI/ML and NLU, our AI-powered Conversational assistant Assist365 offers to automate the entire customer service workflow across both inbound and outbound. Right from Conversational IVR to handling complex queries at less than 30% of the actual cost with top-of-the-line scalability. With the ability to self-learn through deep learning algorithms, Assist365 offers a layer of personalization and engages with customers contextually just like humans without human intervention. -
38
PrimeCX
PrimeCX
PrimeCX is an AI-powered chatbot builder designed to enhance customer support, streamline lead generation, and facilitate appointment scheduling. Built for brands that aim to deliver instant, accurate, 24/7 customer service, PrimeCX enables companies to automate up to 80% of routine queries, significantly reducing the need for additional support staff. The platform integrates seamlessly with customer data, allowing chatbots to respond with precise, context-aware answers tailored to the user's inquiries. Additionally, PrimeCX chatbots support continuous engagement with clients, enhancing their experience while improving conversion rates. Businesses can easily deploy these chatbots without coding, making it an accessible tool for non-technical teams aiming to elevate customer interactions and automate key business processes. An ideal support bot needs to be able to respond to various customer queries instantly and with accuracy about your brand, products, policies, etc.Starting Price: $29 per month -
39
Mongoose Harmony
Mongoose
Harmony, an intelligent chatbot and solution offering that effortlessly guides website visitors to the right content, captures lead information, and routes conversations to the appropriate staff. Powered by our higher education partnership with Drift. Always on, always helpful. Your website is the face of your institution. Mongoose’s Harmony offering gives it a voice, 24/7. Staff can live chat when available or let the bot answer questions and help visitors find the information they’re looking for. Bonus: you can customize branding to look and sound like your school. Get the right person (or people) involved. Through targeted questions, Mongoose’s Harmony offering can route a visitor to the appropriate department or person. Multiple team members can be assigned to a conversation, and response notifications ensure the visitor's needs are being met. Schedule meetings like magic. When it's time to take the conversation off-line, visitors can book meetings with staff right through the bot -
40
LimeChat
LimeChat
Amplify your brands’ growth using the world’s first level 3 conversational AI chatbot. Guide shoppers from product discovery to checkout across buying channels like website, apps, Messenger, Whatsapp, Instagram & SMS. Minimize drop-offs at every stage through conversational mediums like Whatsapp, Messenger, Instagram and SMS. Our human-level AI chatbot created exclusively for e-commerce companies reduces bounce rate by assisting your customers at the right moment. Engage with your customers who prefer buying on chat through click to WhatsApp, Click to Messenger and Google Adlingo ads. Retarget existing users through chat remarketing campaigns and enjoy higher open rates. Limechat chatbot’s strong backend integration delivers timely shipping updates to customers. Resolve post-purchase queries related to order modification & cancellation through automated workflows while decreasing resolution time by up to 90%. -
41
Etiya Chatbot
Etiya
Today, improving the customer and employee experience has become the center of all strategies. For this reason, it is also critical to benefit from all necessary technological support in order to solve the problems of customers and employees quickly and effectively. Chatbot is a rule-based or artificial intelligence-supported advanced conversational robot that simulates human conversations through digital messaging and can make real conversations for various purposes such as getting information and taking action on a subject. Rule-based chatbots provide rule-based messaging with short and automated replies for standard questions. They are suitable for the optimization of notification processes based on the uncomplicated exchange of information and requests. On the other hand, artificial intelligence (AI) supported chatbots provide personalized messaging based on data and information received from all systems and channels. They are used for resource and process efficiency with response -
42
Botup by 500apps
500apps
Botup by 500apps is the best chatbot software that helps build chatbots for your business on Facebook, Slack, WhatsApp, and more. With Seamless engagement, build long-lasting relationships with users around the globe by making meaningful interactions. Botup offers a personalized conversational experience to your users and improves the chances of getting them converted. You can also Create intelligent automated chatbots that answer visitor queries in an instant to generate qualified leads. Get access to 30+ apps for $14.99 per user.Starting Price: $14.99 -
43
DontGo
DontGo
Utilizing Artificial Intelligence and Exit Intent Technology, the DontGo chatbot learns how your customers search for information online and the bot appears when a visitor moves to exit your site, converting more browsers into buyers. 92% of web visitors leave a site without taking action, don’t let them go without a fight. A customer is on your site. Maybe they’ve been browsing your offerings, maybe even put something in their shopping cart. But they get cold feet… maybe they think they need to shop around for a cheaper option, or maybe they still have questions that your website hasn’t answered. So they leave. That’s why exit intent technology exists: when the visitor tries to close the browser tab, or navigate away from your site, a window pops up and makes sure they really want to do so. -
44
Adobe Brand Concierge
Adobe
Adobe Brand Concierge is a brand-first AI application that transforms digital properties into personalized conversations designed to guide discovery, build trust, and drive action. Instead of making visitors navigate menus or search bars, it responds through natural dialogue, anticipates customer needs, and presents relevant information in context. Powered by Adobe Experience Platform Agent Orchestrator, it coordinates specialized agents that understand intent and adapt journeys in real time. Conversations are grounded in approved brand content and first-party data, helping ensure responses remain accurate, compliant, and aligned with brand standards. Integration with Adobe Experience Manager surfaces site content and assets to create natural, on-brand experiences, while Adobe Experience Platform captures intent, sentiment, and behavior signals from each interaction to enrich customer profiles and improve personalization. -
45
Copianto
Copianto AI
Build powerful machine learning-enabled search applications for your customers with one line of code. AI-powered conversational search bar for documentation to help users find the information they need. Self-service customer support to resolve 80% of tickets and customer support-related queries. Intelligent assistants to help users get the most out of your products by providing guidance. Intelligent sales assistants that can help sales teams qualify leads and close deals faster. -
46
Chatling
Chatling
Empower your business with AI-powered chatbots that boost customer satisfaction, drive sales, respond instantly, and save your time - all without the need for coding expertise. Enter the resources that the chatbot should be trained on. You can enter a website or sitemap URL, upload documents like PDF, Microsoft Word, and TXT files, enter text manually, and more. You can add as many data sources as necessary. The chatbot will consume all the resources and train itself. Training the chatbot on your business data, such as website resources and knowledge base, can answer customers accurately and resolve their queries instantly. The chatbot can respond to customer inquiries accurately and instantly, reducing the workload for your customer support team.Starting Price: $15 per month -
47
Mochii.AI
Mochii.AI
Mochii.ai is an AI-powered assistant built to help businesses automate customer support, manage conversations, and deliver instant, personalized responses with ease. Designed for scalability and simplicity, Mochii.ai enables companies to create smart, conversational AI bots that can handle a wide range of customer inquiries without the need for human intervention. Using natural language processing and machine learning, Mochii.ai understands complex customer questions and responds appropriately, improving customer satisfaction and reducing response times. Its user-friendly platform allows businesses to customize AI conversations, ensuring that the bot aligns with the brand's tone and style. Additionally, Mochii.ai offers integrations with popular communication channels such as websites, messaging apps, and social media, allowing businesses to meet customers where they are. -
48
Markleyo AI
Markleyo AI
Markleyo is an AI-powered chatbot platform that helps businesses automate customer support, lead generation, and customer engagement 24/7. The AI chatbot instantly responds to website visitors, answers frequently asked questions, qualifies leads, captures customer information, and provides personalized assistance without human intervention. Designed for businesses that want to improve response times and never miss potential customers, Markleyo's AI Chatbot Agents can handle multiple conversations simultaneously, ensuring every visitor receives immediate support. The platform helps reduce support workloads, increase customer satisfaction, and convert more website visitors into leads and customers. In addition to chatbot automation, Markleyo offers tools for customer messaging, social media engagement, and AI-powered content creation, making it a complete customer communication solution.Starting Price: $9/month/user -
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eGain Virtual Assistant
eGain
A airtual assistant is a lifelike, conversational chatbot providing a unique, interactive, and personal way for users to get answers and assistance on your website, 24 hours a day, 7 days a week. A customer simply chats with the virtual assistant (also called VA, virtual agent, or chatbot), like they would with any human agent. The chat bot not only understands the words but also the intent, thanks to a portfolio of AI technologies that include machine learning and reasoning. eGain’s chatbot provides the frontline support so your customer service staff can concentrate on more complex tasks. The VA acts like a guide, helping customers navigate the website and taking them to the relevant place. The virtual assistant provides answers to any queries, even helping in shopping decisions. At any point, and if the need arises, it can seamlessly escalate to agent-assisted channels like chat. -
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OneHash Chat
OneHash
OneHash Chat is an omnichannel customer support tool. One can integrate it with their website and provide real-time support to their customers. Shared Inbox enables businesses to have all the communication activities on a single platform. Interactive Chatbots ensure a smooth conversation with all your prospective leads without any hassle. It can be integrated with websites, WhatsApp, Slack, Facebook Messenger, email accounts, APIs, and many more. All of this can be yours with an affordable cost of just $27/month. For any queries feel free to reach us on our website chat support portal. Communicate with all your customers across all channels without switching between apps. Save FAQs as preset replies for quickly responding to conversations. Using shared inboxes, communicate with your team internally about any conversation or query. Communicate with your customers and team in one place. Handle customer queries and manage internal discussions with ease.Starting Price: $27 per month
