Alternatives to Anfactor
Compare Anfactor alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Anfactor in 2024. Compare features, ratings, user reviews, pricing, and more from Anfactor competitors and alternatives in order to make an informed decision for your business.
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1
Zoho SalesIQ
Zoho
Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform. It unifies your marketing, sales, and customer support efforts providing your customers a great experience, and boosting business growth. Get to know your prospects better and initiate the right conversation with them at exactly the right time. SalesIQ is optimized to suit the customer communication needs of B2B and B2C businesses of all sizes. It is equipped with built-in audio calling, screen sharing, visitor information, lead identification, a drag-and-drop custom bot builder, an AI-driven chatbot with a human touch that automates your customer engagement, and much more. It is trusted by over 450,000 businesses, including giants like Mahindra & Mahindra, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp. to serve their customers at every stage of the customer lifecycle. We have a live chat software starting at $0 that scales with your business without burning a hole in your pocket. -
2
Freshchat
Freshworks
Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. Key Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team sizeStarting Price: $15.00/month/user -
3
BotPenguin
BotPenguin
Presenting an AI chatbot assistant with unlimited patience & wits to serve your customers. Enter, BotPenguin. BotPenguin is the most dependable agent in your team, helping customers & visitors with routine queries to expert support anytime through Live Chat, flawless integrations, and a unified inbox. It is the sharpest tool in your shed with no-code ChatGPT integration, adding a touch of godly intelligence in the most human language. Also, you can train it on your own data to make it a spitting image of your brand. Automate meaningful interactions across your website, WhatsApp, Facebook, Instagram, Telegram, MS Teams, & more. On all platforms, BotPenguin's conversational AI enriches customer relationships with contextual responses just like you would. It's easy to implement with zero dev time & setup costs.Starting Price: $150/year -
4
GenieTalk.ai
GenieTalk.ai
Our conversational intelligence platform empowers your agents to provide a frictionless experience to customers over voice, email, and chat. Integrate conversational AI into your CX workflow to make it faster and more efficient, reducing cost and response time. With real-time access to crucial information and step-by-step instruction, human agents can resolve tough and specialized calls with ease. Provide personalized support and resolve issues faster to turn individual interactions into sustaining customer retention. AI-powered virtual assistants reduce response time and provide quick resolutions, driving efficiency, loyalty, and growth at each stage of the customer lifecycle. Deliver dynamic and purposeful conversations over the clock to keep your customer engaged, conversations prospects and website visitors to valuable qualified leads. Easily integrate our virtual assistant solution across social media and instant messaging channels to connect with your customers. -
5
Cue
Cue
Handle all your customer support from one place. Connect with customers via WhatsApp, Facebook, Telegram, email, and web chat via your website. Scale your customer support with chatbots. Reduce costs and response times by automating questions from customers. Turn website visitors into happy customers. Let customers contact you about sales or support queries using their preferred channel. A complete customer service platform that delights customers and drives sales. Respond to customer queries on any of your channels quickly and easily from one dedicated inbox. Automatically route tickets to the right teams for faster resolutions. Save time responding to customer questions with message templates. See what channels your customers prefer, the issues they’re having, and how well you’re serving them. All tickets come into one inbox and then get assigned to teams. Build profiles and save customers from repeating themselves.Starting Price: $43.67 per month -
6
Best Brain
Best Brain
Best Brain is a cutting-edge generative AI app builder platform that enables businesses to create AI agents for 24/7 customer support across web chat and WhatsApp, using multilingual NLP for accurate, human-like interactions based on diverse data sources. Web Chat AI Agent Conversational AI : NLP-enabled conversational AI/agents power both Web Chatbot and WhatsApp Chatbot, enabling them to understand and respond to user queries in a natural, human-like manner 24x7. Integration with Multiple Data Sources: Leverages a variety of knowledge base (PDF, JSON, CSV, Database, API) to pull accurate information for responses. Business Process Automation: Automates tasks such as support ticket creation, work order generation, payment processing and many more. Omnichannel Presence: Enables businesses to engage with customers on WhatsApp, and serve customers 24x7. Multilingual Support: Offers support in multiple languages Sentiment Analysis: Analyzes customer call recordingsStarting Price: $599/month -
7
EnvolveConvert
Envolve Tech
Our A.I.-powered Virtual Shopping Assistant identifies and converts sales opportunities in customer chat channels while reducing customer service costs. Convert 20% of online chats into sales with zero impact on customer service support Envolve is a performance marketing channel which Increases on-site conversion and average order value, while reducing re-marketing costs. Our chat A.I. analyses customer questions to identify intent. Customer service enquiries which need a human response are passed on to your support team. Sales enquiries are taken through an automated sales funnel, matching customers with products from your website and product feed. All product information presented by Envolve comes from your product feed. Retailers retain total control over content. -
8
ResolveAI
ResolveAI
Our AI chatbots are designed to understand customer issues and provide tailored, accurate responses in real-time. Leverage AI chatbots to provide 24/7 automated customer support and reduce customer service turnaround time. AI chatbots can detect customer issues and provide personalized, tailored responses to inquiries in real-time.Leverage AI technology to gain real-time insights into customer service operations and increase customer satisfaction. Visitors can always request human customer support, so you can join live conversation and pick up where AI chatbot was not able to help.Starting Price: $24 per month -
9
AiChat
AiChat
AiChat offers a suite of A.I-powered software for marketing, sales and customer service across multiple chat channels. Create a support environment that allows for automated conversations, human and A.I collaboration, as well as a 360 view of the customer that enables you to build better relationships with your customers. Provide 1:1 personal conversations with our easy-to-use design, personalization and automation tools. From smart segments to personalized customer journeys, our solution has all the features you need to boost marketing KPIs. Deliver a personalized shopping experience with an automated virtual sales assistant, understand your customer's preferences and maximize revenue with journey-aware product recommendations across multiple chat channels. Provide online visitors with automated instant responses to commonly asked questions, educate them about your products and services 24/7 and even gamify the chat experience to acquire more prospects. -
10
Chatmarshal - SalesBot
Chatmarshal
If you have searched for the best AI chatbot or the best live chat software tools, then you will notice none could match real human live chat agents. When it comes to conversation intelligence a human is best (at the moment). We use real human agents and they are only assisted by artificial intelligence. In conclusion, the best live chat support services are any service managed by competent, well trained, live chat agents. If you are looking for a website live chat agency or a customer service tool, then look no further than ChatMarshal. Turn your website into a complete sales and customer service tool with a 24-hour outsourced and managed live chat service or chatbot assistant. Our live chat operators assist your web visitors. ChatMarshal will set up and manage your live chat 24 hours per day at a fraction of the cost of doing it yourself. With ChatMarshal outsourced and fully managed live chat service, your live chat will never be offline and your staff will never be disrupted.Starting Price: $10 per month -
11
Inforobo
Brainasoft
Inforobo is first of its kind voice enabled automated information assistant bot framework platform and artificially intelligent response system available in Software as a Service (SaaS) mode which provides all in one solution for sales, customer service, live chat, lead generation, website assistance, and natural language interface for knowledge-base. Inforobo bot platform makes it possible for your website visitors to engage in automated conversations with the virtual assistant by chatting or by simply talking with the help of speech to text and text to speech features. The bot or virtual agent acts as a guide, providing answers, guiding customers in their shopping decisions, and seamlessly escalating your sales. Inforobo's artificial intelligence also provides the front-line support so that your customer service staff can concentrate on more complex tasks.Starting Price: $19.00/month -
12
Kommunicate
Kommunicate
Scale and automate customer communication at every point in the customer journey. Do more with bots and automation and let your team concentrate on what only humans can do. Make custom bots for your business with our no-code, GUI bot builder powered by conversational AI. Easily integrate custom-made bots or bots made on any popular third-party platforms. Create advanced workflows and exchange data with your database to perform dynamic actions. Automatically hand-off the conversation to humans if the bot is unable to answer. Use a plethora of rich messaging templates for an exquisite customer support chat experience. Integrate bots from Kommunicate’s gallery of smart bots to kickstart your support automation. Reduce redundant tasks such as manually resolving dormant conversation using automation.Starting Price: $10 per user per month -
13
LimeChat
LimeChat
Amplify your brands’ growth using the world’s first level 3 conversational AI chatbot. Guide shoppers from product discovery to checkout across buying channels like website, apps, Messenger, Whatsapp, Instagram & SMS. Minimize drop-offs at every stage through conversational mediums like Whatsapp, Messenger, Instagram and SMS. Our human-level AI chatbot created exclusively for e-commerce companies reduces bounce rate by assisting your customers at the right moment. Engage with your customers who prefer buying on chat through click to WhatsApp, Click to Messenger and Google Adlingo ads. Retarget existing users through chat remarketing campaigns and enjoy higher open rates. Limechat chatbot’s strong backend integration delivers timely shipping updates to customers. Resolve post-purchase queries related to order modification & cancellation through automated workflows while decreasing resolution time by up to 90%. -
14
Rezo
Corrz TechnoSolutions
Automate Conversations. Automate Actions. An AI Powered platform that automates conversations, reduce resolution time and enhances customer experience over Voice, Email, Chat, Whatsapp and Social. Drive automation on all channels Innovate the way you communicate with your customers Voice Email Whatsapp / Chat Social Media. Conversational AI success stories for enterprises. Delighting customers and improving operational efficiency. 85%+ Customer support fully automated (including voice call). 70%+ Reduction in the resolution time. 30%+Improvement in the operational efficiencies and reduction in the cost. Rezo.ai simplifies workflows by performing many of the time consuming, manual tasks that humans are unable to perform at the speed and scale required for efficient and effective customer interactions. Using deep learning and neural networks Rezo.ai understands the customers and provides them end to end resolution. A platform to transform the customer experience landscape -
15
CoRover.ai
CoRover.ai
World’s first and the highest ROI delivering human-centric conversational and generative AI platform. We are Asia's most trusted, widely used chatbot across banking, finance, healthcare, manufacturing, travel, and ecommerce. CoRover AI conversational platform offers various benefits such as increasing lead conversion rates, boosting sales, saving costs, streamlining support activities, and enhancing customer experience. Tailored use cases for each industry, aiming to boost lead generation, and transactions, and encourage repeat purchases. ChatBots can help, automate, and streamline a variety of functions that are repetitive in nature and, in turn, improve positive customer satisfaction & reduce overall operational costs. World’s first human-centric conversational and generative AI platform, with proprietary cognitive AI technology, offers managed Chatbot as a Service (CaaS), with self-onboarding support as well, to help organizations generate revenue, and save costs. -
16
V-Person
Creative Virtual
Smart solutions and expert guidance to help you build better relationships with your customers and employees. Our conversational platform brings together humans and artificial intelligence to enable anywhere, anytime customer and employee engagement. This innovative virtual agent, chatbot, live chat and conversational AI solution is backed by our award-winning orchestration platform, empowering you to provide consistent, accurate, personalized and seamless omnichannel engagement at large scale. We collaborate with enterprises around the world to improve their customer, employee and contact center experiences while reducing support costs and increasing revenue. Our virtual agents and chatbots currently have over 80 million conversations per year, and that number is rapidly growing. Based on Creative Virtual’s nearly two decades of delivering successful self-service solutions, the Neutrino release of V-Person provides the right combination of conversational AI and orchestration tools. -
17
Atom
Atom
Evolve communication with your customers via courier. 8 out of 10 clients prefer to be served via Messaging platforms such as WhatsApp, FB Messenger or Twitter. Our intelligent conversational platform simplifies your work by unifying the chats that your customers send from popular messaging apps (WhatsApp, Messenger, Instagram, Telegram, among others) and manages them in one place, facilitates the shopping experience and provides immediate attention by automating responses. Connecting your main channels. We integrate all messaging channels into an intelligent conversational platform, which simplifies the visibility and traceability of service and sales. We automate 80% of human interactions, reducing service costs by 50% and multiplying sales by 30%. We convert 30% of the leads generated via marketing. Chatbots with official WhatsApp integration Register, automate, order, respond, monitor and enhance all the conversations that your company carries out through Whatsapp. -
18
eBanqo
eBanqo
Deploy an AI-chatbot to respond to questions, reducing your support team’s workload and boosting your response time. Extend live chat services beyond your website. Chat with customers in real-time across several messaging apps, making support more convenient than ever. Allow customers to self-serve, purchase goods or services and resolve issues on their own without contacting you. Send one-off messages like announcements, updates and offers to several messaging apps. Leverage our powerful targeting features to send messages to customer groups that’re likely to convert. Set up your chatbot and connect your messaging channels in minutes. Our platform is easy and intuitive to use. Add an unlimited number of questions and answers to the Knowledge base, automating answers to simple and repetitive questions. Connect eBanqo messenger to your existing backend systems like CRM, help desks, email and other business tools you use and love. -
19
SmatBot
ByteQuark
SmatBot is a No coding conversational bot building platform to create customizable chatbots for Lead generation, Live chat support, Interactive Landing Pages, Surveys, Enquiries, Appointments, Feedback and Suggestions for your business. Install SmatBot on your website and automate the engagement with your visitors. Access your bot directly through a link to Engage your customers and see 2x growth in data collection. Install SmatBot on messenger to automate the engagement with your audience. Give updates, follow up on queries and automate your WhatsApp business conversations. Integrate and Install SmatBot into your mobile application and never worry about giving customer support again.Starting Price: $19 per month -
20
Emitrr
Emitrr
Emitrr is a human-like smart receptionist for small businesses. With Emitrr, business owners don’t have to worry about missing customer calls and can focus on their business growth, while Emitrr handles customer queries like booking appointments, quotes, FAQs, and more. A smarter phone system that integrates with your EHR/CRM, resulting in real-time conversion metrics, reduced average handling time with screen pop, and more! Convert customers with web chat that continues the conversation on text, so your patients never have to wait on the web. Most small businesses spend a lot of dollars on building a website, advertising, SEO, and other forms of marketing. In addition, small businesses work very hard to channel these customers to the website and more than a quarter of these web visitors never get converted. Your customers are not tied to a live chat on the web. Convert customers even when they walk away from the web. -
21
AmplifyReach Chatbot
AmplifyReach Solutions
Smartly extract entities from the intent statement and consume the information (location, date, etc.) it within a conversation. Like a human, Chatbot has the capability to switch to a new conversation when a new intent is conveyed instead of the information asked by the Chatbot. Analysis of each customer response is driven through NLP, making the Chatbot more intelligent. Chatbots to proactively engage customers on your campaign landing page, and product/services page with the context of the objective on that page. Make your customer engagement vernacular! Cognitive Chatbot supports 12 global languages allowing the brand to engage and communicate in the local language. Chatbot's Personality feature allows brands and Enterprises to model different take on engagement with customers. Out-of-box native integration with popular CRMs like Salesforce, HubSpot, Zoho, Freshdesk, Zendesk. Platform further can be scaled with REST APIs or 1000+ systems using Zapier. -
22
Superseek
Superseek
Superseek helps businesses create custom ChatGPT-powered AI assistants that can be added to their website to instantly resolve customer queries. Turn your website and support content into a conversational AI agent that knows your product or service, provides human-like answers, and is always available. Seamlessly transfer conversations that need a human in the loop to your current live chat tool or use routing buttons to guide customers to the appropriate link or message. Adjust instructions, AI model, bot role, personality, and branding to align perfectly with your business. Automatic content syncs, answer guardrails, and answer corrections ensure accurate and up-to-date answers every time. With Superseek, businesses can enhance customer service with AI without disrupting their existing tools and workflows.Starting Price: $19/month -
23
BotSpice
Botspice
You can now create a fully functional chatbot without writing a single line of code. With our codeless website chatbot builder, all you need to do is create a flow for your chatbot using our drag-and-drop interface and type in your bot response. Smart bots and routing rules ensure that your teams focus on what they do best, and that your website visitors get the best possible experience. BotSpice is an NLP-driver chatbot that uses AI, to understand common customer queries and answer them using your resource library. Just kickstart it right from our AI chatbot and you're all set! Make 24/7 global support easier for your team by automating answers in 32 languages. Your team doesn’t have to be online for our bots to start conversations, route qualified leads, and collect customer info for you. -
24
Engagely.ai
Engagely.ai
73% of customers say that customer experience plays an important role in their decision-making! A conversational AI-based bot helps you in transforming your customer experience to the next level. Engagely.ai’s conversational chatbots deliver an effective customer experience on any desired platform and in the customer’s preferred language. 2B+ WhatsApp users worldwide! Be where your customers are with Engagely’s Conversational AI Solutions. Leverage the largest messaging app to stay connected with your customers. Resolve customer queries, send important notifications, allow bill payments, or simply engage with the prospects and convert them into valuable leads. Engagely conversational phone AI bot automates customer support inbound as well as outbound calls for you, delivering a seamless performance making the conversations human-like using state-of-the-art speech recognition technology. -
25
eGain Virtual Assistant
eGain
A airtual assistant is a lifelike, conversational chatbot providing a unique, interactive, and personal way for users to get answers and assistance on your website, 24 hours a day, 7 days a week. A customer simply chats with the virtual assistant (also called VA, virtual agent, or chatbot), like they would with any human agent. The chat bot not only understands the words but also the intent, thanks to a portfolio of AI technologies that include machine learning and reasoning. eGain’s chatbot provides the frontline support so your customer service staff can concentrate on more complex tasks. The VA acts like a guide, helping customers navigate the website and taking them to the relevant place. The virtual assistant provides answers to any queries, even helping in shopping decisions. At any point, and if the need arises, it can seamlessly escalate to agent-assisted channels like chat. -
26
Jenie
Sensiple
Getting you ready for future CX challenges with Intelligent chatbots. The quality of your brand's customer conversations can make or break your brand. So, it's important that you give every single conversation the attention it deserves. And what better way to do it than enhancing it with the unlimited potential of Artificial Intelligence. At Sensiple, we are keenly aware that Conversational AI is pivotal for providing personalized, proactive, and perceptive conversations that delight customers. Our Intelligent Chatbot, Jenie is our strong effort to bring together technology, people, processes, information, and service in a smooth conversational experience, where every customer and employee's voice is heard and responded to. Powered by natural language processing and multi-lingual capabilities, Jenie can be your tireless, round-the-clock customer support touchpoint with the near-human conversational capability to understand the contexts of your users’ queries. -
27
Enterprise Bot
Enterprise Bot
Enterprise Bot, based in Switzerland, is a pioneer in Conversational AI, Process Automation, and Generative AI. With the trust of esteemed enterprise giants across industries like Generali, SIX, SBB, DHL, and SWICA, Enterprise Bot is revolutionizing both customer and employee experiences. Through its advanced integration with Large Language Models (LLM) such as ChatGPT and Llama 2, and its unique patent-pending DocBrain technology, the company delivers unparalleled personalization, active engagement, and omnichannel solutions across platforms like email, voice, and chat. Furthermore, Enterprise Bot integrates with existing core systems, such as SAP, CRMs, Confluence and more, and with its proprietary middleware, Blitzico, enables the AI to not only respond to queries but also take action to resolve them. This dedication to innovation in four main use case areas, Customer Support, Sales and Marketing, Knowledge Management and Digital Coworker, elevates both CX and employee productivity.Starting Price: $1000/month -
28
Activechat
Activechat, Inc.
Complete conversational AI toolbox to help customer care teams provide top-level service for their clients. Smart AI chatbots - to automate repetitive customer service conversations with smart visual chatbot builder, and improve the productivity of your human teams. Live chat CRM - to handle all your channels (website, Facebook, SMS and Telegram) in a single live chat app and track the complete history of your customer communication. Conversational intelligence - to find the right words for every customer, grow sales and increase CSAT with conversational AI. Analyze conversations to predict conversions and reach out pro-actively. We believe that friends don't need support tickets to help friends!Starting Price: $49.00/month -
29
Talkie
Talkie
Build, train and manage voice assistants in one place. Talkie is a one-stop-shop for conversational AI. It lets you create powerful virtual agents without writing a single line of code. Quick to implement. Scales on demand. Interacting with our voice assistants feels natural because customers can speak at their usual pace, interrupt, change the subject without warning, similar to a conversation between humans. Voice assistants can take care of repetitive queries and provide support 24/7, significantly decreasing your contact center costs. Provide zero on-hold time and first-call resolution to improve customer experience. Free up agents’ time to solve complex queries and provide personal support. Reduce customer effort by providing the same level of experience and accuracy during every call. Use a friendly, drag-and-drop interface to create virtual agents that help customers achieve their goals: get information, schedule an appointment, or order their favorite product. -
30
Quantiphi Conversational AI
Quantiphi
Automate the classification and extraction of content from thousands of scanned financial documents with an intelligent virtual assistant. Handle all frequent user requests around account information, credit/debit cards, and other financial services over telephony, chat, and other popular messaging channels. Virtual agents to help customers manage their funds by sending out balance notifications, bill reminders, financial planning tips, and suggestions to save money by analyzing their card transactions. Assist advisors in effectively resolving queries from prospects, existing students, and alumni with an AI-powered virtual agent. Automate administrative tasks, like collecting and analyzing student feedback and responding to emails, to significantly reduce the time and effort involved. Simplify routine tasks like appointment scheduling, refilling subscriptions, and clinical trial matching by deploying virtual assistants. -
31
Etiya Chatbot
Etiya
Today, improving the customer and employee experience has become the center of all strategies. For this reason, it is also critical to benefit from all necessary technological support in order to solve the problems of customers and employees quickly and effectively. Chatbot is a rule-based or artificial intelligence-supported advanced conversational robot that simulates human conversations through digital messaging and can make real conversations for various purposes such as getting information and taking action on a subject. Rule-based chatbots provide rule-based messaging with short and automated replies for standard questions. They are suitable for the optimization of notification processes based on the uncomplicated exchange of information and requests. On the other hand, artificial intelligence (AI) supported chatbots provide personalized messaging based on data and information received from all systems and channels. They are used for resource and process efficiency with response -
32
Chatlas
Chatlas
Our chatbot seamlessly integrates with your website, allowing you to provide excellent customer service and support around the clock. So, what sets our chatbot apart? Well, it's powered by advanced artificial intelligence technology that leverages the information we've meticulously modeled. This means that our chatbot is capable of understanding and responding to your customers' inquiries in a personalized and efficient manner. With our AI chatbot, you can bid farewell to long response times and repetitive tasks. It's designed to handle a wide range of customer queries, from basic information requests to complex problem-solving. By utilizing the information we've modeled, our chat bot can provide accurate and up-to-date answers, ensuring your customers receive the assistance they need in real-time. Not only does our chatbot enhance customer satisfaction, but it also saves you valuable time and resources. It can handle multiple conversations simultaneously, minimizing wait.Starting Price: $25/month/user -
33
Skit
Skit.ai
Integrate voice & conversational intelligence into your products through an independent platform that is always learning. A next-gen multilingual Voice AI-powered contact centre automation platform that has been designed to have human-like conversations. VIVA uses a unique conversation design framework to understand intent. Dynamically generates custom conversations with customers. Supports 10 Languages and 160+ Dialects; available 24x7. Delivering high value through contact center optimization Voice AI banking solutions for a digital economy. Optimize your CX processes, costs, and resources with digital voice agents that can handle personalized, empathetic, and proactive conversations in real-time. Augmented Voice Intelligence is the new paradigm of expanding your workforce to combine the power of humans and machines. Augmented Voice Intelligence is collaborative in nature—a collaborative effort in service of customers. -
34
Hoory AI
Hoory AI
Hoory is an innovative AI-powered virtual assistant designed to streamline customer communications and overcome the challenges associated with customer service. Operating 24/7 without delays, Hoory AI ensures a flawless user experience, eliminating the frustrations commonly found in customer service interactions. This advanced tool empowers businesses to create an unparalleled customer service system, enhancing efficiency and reducing costs. Hoory AI also improves the experience for support agents with its seamless communication facilitated through a shared inbox feature. By leveraging the power of conversational AI, machine learning, and natural language processing, Hoory AI opens the gateway to the future of customer service. It automates repetitive tasks, delivers instant responses, and provides personalized experiences for customers, addressing the challenges businesses face in managing customer inquiries effectively and efficiently.Starting Price: $6 per month -
35
Indigo.ai
Indigo.ai
Indigo.ai is a full-service conversational AI platform to design and build beautiful chatbots, scale AI applications, analyze conversational experiences. Indigo.ai powers conversational AI at many leading organizations. One place to manage all your conversational AI data and chats, automize conversations, build AI, scale your project, unlock the treasure in your conversations, and everything in between. An advanced set of tools for text annotation, dataset augmentation, and natural language processing quality. Improving your AI model performance and customer experience begins with understanding and interacting with text. Build highly-accurate ML models while maximizing operational efficiency and reducing costs. Gather information and insights from your business chats. Automatically extract structured text information from unstructured data. Interact with your customers and learn about their needs to improve your product, service, and customer support. -
36
IntelliTicks
IntelliTicks Technologies
IntelliTicks uses the combined intelligence of AI + Human to create proactive & personalized conversational experiences to convert visitors into more qualified leads. With proactive triggers based on the current page, time of day, user location, the source, the referrer, the device etc IntelliTicks engages the user with personalized sales pitch. With interactive engagement, IntelliTicks captures lead information incrementally during a conversation and uses it to personalize the dialogue - a non-boring engaging way to capture data. With its advanced NLP Algorithms, it can understand the intent of a user's query and can reply accordingly - helping you to automate replies to those repeated queries your prospects ask. Based on the user's journey, it identifies HOT leads and gets your best Sales Reps connected with them in real time - making sure your HOT leads get immediate attention while they are on your website making decisions about your offerings.Starting Price: $25.00/month -
37
SmartBots
SmartBots
SmartAssistants address most commonly asked queries instantly and provide frustration free and frictionless experience. Answering the queries right first time allows organizations to optimize customer support spend. SmartAssistants help in providing differentiated and personalized experiences to your customers. Frictionless experience and 24/7 availability help in creating a strong trust with your customers and improving customer retention rates. SmartAssistants act as a gatekeeper and answer the most repetitive questions that frustrate customer service reps. Organizations can help customer service reps focus on resolving questions worthy of their time and thus help create a virtuous customer service culture. Transfer the conversation to a human agent on demand or for conversations the Assistant is not trained yet. This keeps the human in the loop and makes sure your customer and given the right attention when required. -
38
ApexChat
ApexChat
You spend a lot driving online prospects to your website. Don’t let them leave without knowing who they are. Website visitors are customers waiting to talk to you. Reach out to them through live chat. Most websites convert less than 3%-5% of their visitors to sales. Don’t let yours be one of them. We customize both the chat widget design for your website and the chat responses our chat agents will use. Takes only a few minutes to add our live chat widget to your site. Our support team will take care of the rest. We start chatting with your website visitors, sending you qualified leads in real-time via email, text message and/or live call connects. Serving live chat for personal injury, criminal defense, bankruptcy, family and other legal practice areas. Serving live chat for HVAC, plumbing, roofing, window, solar, general contractors and other home or commercial service businesses. -
39
Assist365
Gnani.ai
By leveraging the power of AI/ML and NLU, our AI-powered Conversational assistant Assist365 offers to automate the entire customer service workflow across both inbound and outbound. Right from Conversational IVR to handling complex queries at less than 30% of the actual cost with top-of-the-line scalability. With the ability to self-learn through deep learning algorithms, Assist365 offers a layer of personalization and engages with customers contextually just like humans without human intervention. -
40
OneChat
OneHash
OneChat is an omnichannel customer support tool. One can integrate it with their website and provide real-time support to their customers. Shared Inbox enables businesses to have all the communication activities on a single platform. Interactive Chatbots ensure a smooth conversation with all your prospective leads without any hassle. It can be integrated with websites, WhatsApp, Slack, Facebook Messenger, email accounts, APIs, and many more. All of this can be yours with an affordable cost of just $27/month. For any queries feel free to reach us on our website chat support portal. Communicate with all your customers across all channels without switching between apps. Save FAQs as preset replies for quickly responding to conversations. Using shared inboxes, communicate with your team internally about any conversation or query. Communicate with your customers and team in one place. Handle customer queries and manage internal discussions with ease.Starting Price: $27 per month -
41
Visativ Chatbot
Living Actor
Our chatbot immediately answers most frequent questions, informs 24/7 your employees, assists your HR experts and boosts your performance. Your chatbot, IT / business expert reduces your support cost and provides an interactive, fun and personalized experience for employees. Your chatbot rides along with your Web visitor during their online journey and gives the visitor access to information that assists in making an informed decision and purchase. A true virtual employee with emotions and a voice, the avatar humanizes the interaction for a natural and effective conversation. It is also a real ambassador of your identity and branding. Living Actor combines the best of natural language processing (NLP), voice and AI in an open, interactive and intuitive platform that you drive in a few clicks. The performance and efficiency of your chatbot is our priority. -
42
OptiTalk
Zietra
OptiTalk is a software agent/bot that can perform tasks or services based on commands or questions. These Intelligent Virtual Assistants (IVA) or Intelligent Personal Assistants (IPA) can be programmed to efficiently handle all primary communication, queries, or problem resolutions. OptiTalk can interpret human speech/text messages and respond via synthesized voice/chat response messages. With in-built features such as machine learning, natural language processing, and deep learning, our bots get better with time and are able to analyze, predict, and go a step further in providing virtual assistance akin to human response, and in real-time. Can provide contextual virtual assistance for cognitive issue resolution and assisted buying. Our Interview bots can replicate human-led interviews, along with automated scoring and recording of sessions for playback/review. -
43
Yekaliva
Positivenaick Analytics
Yekaliva is an intelligent chatbot platform designed to help track leads, scale customer support, and automate workflows. Using advanced Artificial intelligence and machine learning, Yekaliva learns with every interaction it has. Over time, the chatbot learns to talk as naturally like a human.Starting Price: $20.00/month -
44
VOIQ
VOIQ
Conversational VoiceBots for Websites & Calls. Our AI Voice suite empowers companies to use AI VoiceBots on their website and over the phone channel to connect, qualify and engage their leads & customers through highly-personalized, human-like voice conversations. Have personal conversations at scale. VoiceBots carry out high-touch, intelligent calls to your customers and leads that are interested in receiving more information from you. Increase the power of your Sales, Marketing, Logistics and Customer Support teams to provide a high-touch, delightful experience for your customers and leads. VoiceBots are a great way to both start and continue voice conversations with your leads and customers in an automated way. Qualify your website visitors, live transferring high-level prospects to your Sales team. Schedule demos or meetings with interested leads onto your sales reps' calendars. Navigate or search for information on your website using voice commands.Starting Price: $150 per month -
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Userbot
Userbot
Artificial Intelligence made by humans, for humans. Userbot is not just a simple chatbot, it is the first real Artificial Intelligence that automates conversations between companies and people. AI + Humans: together. Find your perfect solution! Userbot helps you to reply to all messages quickly, easily and in a personalized manner. It takes 1 minute to install Userbot Essential. You don’t need any technical expertise to install me: just a simple copy and paste to enjoy my potential. Machine Learning. The Userbot AI learns from you. We have developed technology based on natural language learning and interpretation. Userbot learns from previously managed and resolved conversations. Turnkey consultation Userbot Enterprise is tailored to your business. By choosing the corporate solution, our advisors will study your company, its processes and dynamics and will design a custom solution for your business. Userbot trained by Userbot.Starting Price: $49 per user, per month -
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Aivo
Aivo
Since 2012, Aivo solves companies’ main challenges in customer service and sales growth with omnichannel solutions powered by Artificial Intelligence. Focused on giving people back their time, the company supplies brands of all sizes and different industries, such as Visa, General Motors, Uber, LG, Movistar, Amadeus, Avon, BBVA and Bayer, with easy-to-use solutions that help improve customer experience. Aivo operates globally with 7 offices in North America, South America and Europe, and a presence in 22 countries. Solve complex questions in real-time with live agents. Consolidate all questions from all your channels on one platform. Design automated customer experiences and resolve queries with conversational AI. Available 24/7 on all channels. Create WhatsApp campaigns simply and without code. Send relevant offers, and notifications, and capture new business. Aivo was designed to be the customer experience hub. -
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Chatling
Chatling
Empower your business with AI-powered chatbots that boost customer satisfaction, drive sales, respond instantly, and save your time - all without the need for coding expertise. Enter the resources that the chatbot should be trained on. You can enter a website or sitemap URL, upload documents like PDF, Microsoft Word, and TXT files, enter text manually, and more. You can add as many data sources as necessary. The chatbot will consume all the resources and train itself. Training the chatbot on your business data, such as website resources and knowledge base, can answer customers accurately and resolve their queries instantly. The chatbot can respond to customer inquiries accurately and instantly, reducing the workload for your customer support team.Starting Price: $15 per month -
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ChatBot
LiveChat Software
Automate customer service with ChatBot within 10 minutes. ChatBot platform works with your favorite tools. Connect the tools you already know and love with your chat bot using one-click integrations. Make your customers happier every day. Our AI & Machine Learning technology lets you continually improve your bot by collecting and analyzing historical chat data. Create your own bot with no coding skills required. ChatBot supports your sales team by generating new leads and turns your visitors into customers. Test out the ChatBot features for 14 days, no credit card required. No matter whether you’re a growing company or a market leader, ChatBot helps you communicate better with customers and push your business forward. Improve at every stage of your business growth. Deliver customer service round the clock, and shorten wait times. Handle the high volume of requests at speed, and improve team efficiency. -
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Chat360
Chat360
At Chat360, we’re transforming customer engagement with our cutting-edge multichannel conversational marketing platform. Trusted by over 300 global brands, Chat360 leverages advanced AI to simplify and automate customer interactions, delivering a seamless experience across all touchpoints. Our platform ensures that businesses can effortlessly connect with customers on WhatsApp, Facebook Messenger, Instagram, and websites, creating a unified approach that enhances satisfaction and loyalty. Our powerful AI and natural language processing capabilities allow for personalized interactions while automating routine queries, freeing up your team to focus on more complex tasks. With seamless integration into CRM systems, payment gateways, and e-commerce platforms, Chat360 centralizes data and streamlines operations. Additionally, our platform offers versatile multilingual support, enabling businesses to break language barriers and provide localized customer experiences globally. -
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Trilyo
Trilyo
At Trilyo, we're turning conversations into conversions for businesses with the help of Artificial Intelligence. We're driving 30% more revenue, growing engagement over 50% & save up to 20% cost thereby leading to maximizing revenue. Trilyo is one comprehensive solution, no matter small or big. We assist via our tailored solutions which includes AI Chat, WhatsApp & Voice bot, FOMO Marketing & Conversion Cards, Sales Auto reach and many more. Our bots use AI & Machine Learning to drive conversions and qualify high potential leads on clients' websites. It answers up to 85% of customer queries in a jiffy. Our comprehensive dashboard provides real-time analytics, customer segmentation and actionable insights to acquire and re-engage customers. Cutting to the chase, we help you to convert a simple ‘Hi’ to a ‘Happy Customer’.