Audience

Businesses that want to design and create and deploy their own chatbot for customer service and customer experience

About ChatBot

Automate customer service with ChatBot within 10 minutes. ChatBot platform works with your favorite tools. Connect the tools you already know and love with your chat bot using one-click integrations. Make your customers happier every day. Our AI & Machine Learning technology lets you continually improve your bot by collecting and analyzing historical chat data. Create your own bot with no coding skills required. ChatBot supports your sales team by generating new leads and turns your visitors into customers. Test out the ChatBot features for 14 days, no credit card required. No matter whether you’re a growing company or a market leader, ChatBot helps you communicate better with customers and push your business forward. Improve at every stage of your business growth. Deliver customer service round the clock, and shorten wait times. Handle the high volume of requests at speed, and improve team efficiency.

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Pricing

Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5
More Reviews Write a Review

Company Information

LiveChat Software
Founded: 2002
United States
chatbot.com

Videos and Screen Captures

Play Video ChatBot Screenshot 1 ChatBot Screenshot 2
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
24/7 Live Support
Online

ChatBot Frequently Asked Questions

Q: What kinds of users and organization types does ChatBot work with?
Q: What languages does ChatBot support in their product?
Q: What kind of support options does ChatBot offer?
Q: What other applications or services does ChatBot integrate with?
Q: What type of training does ChatBot provide?
Q: Does ChatBot offer a free trial?

ChatBot Product Features

Artificial Intelligence

Chatbot Supported
For Sales Supported
Predictive Analytics Supported
Process/Workflow Automation Supported
Virtual Personal Assistant (VPA) Supported
For Healthcare Not Supported
For eCommerce Not Supported
Image Recognition Not Supported
Machine Learning Not Supported
Multi-Language Not Supported
Natural Language Processing Not Supported
Rules-Based Automation Not Supported

Conversational AI

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Intent Recognition Not Supported
Multi-Languages Not Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Live Chat

Canned Responses Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Website Visitor Tracking Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Transfers / Routing Not Supported

ChatBot Verified User Reviews

Write a Review
  • Emily N.
    Human Resources Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great Online Customer Support With ChatBot"

    Posted 2021-03-01

    Pros: ChatBot is a great solution when it comes to handling online customer queries.
    Setting up the tool, deploying as well as customization is easy
    The tool is fast and online 24/7.
    It makes chatting with clients seamless and connecting them to the right specialists easy as well.

    Cons: The tool is amazing and no issues with this tool.

    Overall: Handling online queries is never easy but ChatBot has made it possible. Integration is easy and the tool is always online 24/7 makes it easy to handle customer queries.

    Read More...
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