Alternatives to Alcea IssueTrack
Compare Alcea IssueTrack alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Alcea IssueTrack in 2024. Compare features, ratings, user reviews, pricing, and more from Alcea IssueTrack competitors and alternatives in order to make an informed decision for your business.
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1
Jira
Atlassian
Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.Starting Price: Free -
2
Zoho Projects
Zoho
Project management, as effective as it gets. Zoho Projects is a cloud-based project management tool that helps you plan your work, track it efficiently, and collaborate with your team wherever they are. Plan your project activities, assign work, manage resources and collaborate with your team better to get things done on time. Use Gantt charts to build your project plan and track your task schedule. Zoho Projects keeps you aware of your critical tasks and their dependencies, and immediately shows any deviations between your planned and actual progress. Save time on routine tasks. Whether you have a simple process or a complex workflow, our project management software has a drag-and-drop interface that makes new automations easier to visualize and deploy. Log billable and non-billable hours with the Projects timesheet module. Record every minute of your hard work, either manually or with timers, and our built-in integration with Zoho Invoice will generate invoices.Starting Price: $5/user/month -
3
Issuetrak
Issuetrak
For over 20 years, Issuetrak has provided the best customer support and the most value per free end user of any issue tracking or help desk software available. You can choose whether to take advantage of our Cloud SaaS environment or host Issuetrak yourself on-premises - an option we remain committed to with new releases and software updates every 45 days on average. Let your powerful free end users have up to 50 permissions set by your administrator, or simply give them omnichannel submission options with no training needed (not even a login!). Perfect for teams of any size, and multiple industries including government entities, manufacturing, finance, healthcare, consumer products, education, and more. - Connect to over 5,000 business apps with Zapier and our API - Use Active Directory, AD Federation Services, Azure AD, and third-party OAuth for Identity Management - and much more!Starting Price: $26/month per agent -
4
BugHerd
Splitrock Studio Pty Ltd.
BugHerd is the world's simplest visual feedback & bug tracker tool for websites, loved by thousands of great teams worldwide to manage their web projects. Point & click client feedback directly to your site, with ZERO project limits. --- 🌟BugHerd works in 3 easy steps:🌟 1. Pin feedback to your webpage elements with the intuitive browser extension. 2. Contextual metadata is automatically added to all pins including; browser, OS, screen size & resolution, selector information and more. 3. Task cards are instantly created from feedback, helping you manage your workflow. --- No more emails, no more spreadsheets, no more headaches. Get started in minutes, with a free 14 day trial.Starting Price: 14 Day Free Trial -
5
Backlog
Nulab
Backlog is a project management and collaboration tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more to release high-quality projects, faster. Core features include Projects, Gantt Charts, Burndown Charts, Issues, Subtasking, Watchlist, Comment threads, Version control, File sharing, Wikis, and Bug Tracking. Update your projects on the go with iOS and Android apps.Starting Price: $20.00/month -
6
Alcea HelpDesk
Alcea Tracking Solutions
Alcea HelpDesk gives organizations a competitive advantage by facilitating faster response times, increasing productivity, and ensuring that reported issues are being looked after. Alcea HelpDesk is an all-in-one tracking platform to give your organization the ability to provide faster response times, increase productivity, and ensure that reported issues are being looked after. Alcea HelpDesk workflow rules & rank feature can flag incidents or requests and prioritize issues. Managers can see the information required to assess productivity and manage resources. Customize the look of your system & collect information exactly the way you need it. All communications with your users are routed through the system, keeping submitters, assignees and other interested parties updated through email notifications. Managers and decision-makers can measure the status of an issue or project based on reports defined by you, all in real-time and completely web-based.Starting Price: $20.00/month/user -
7
Planio
Planio
Issue Tracking, Project Management, Version Control, Help Desk, File Sync, Wikis and Chat. Building a product. Shipping software. You need fingertip access to information. Too often, that information is spread out through issues, git commits, ideas sketched out in the wiki and random documents. Planio helps you put all this information in one place. Tracking issues, tasks and bugs is core to Planio. That means you can configure exactly the information tracked in each issue. You can create powerful workflows that define available steps based on roles. Planio supports agile frameworks such as Scrum. You can plan sprints, and track progress on the Agile Kanban-style board. But you can also use more traditional project management techniques such as milestones or the Gantt chart. That’s handy when you don’t manage everything with agile techniques. Your team starts churning out files, prototypes and fancy powerpoint presentations.Starting Price: $25 per month -
8
Zoho BugTracker
Zoho
It's a fast, easy, and scalable bug tracking system that helps you fix bugs easily and deliver great products on time. Submit, track, and fix bugs faster in our free bug tracking tool with the help of custom workflows, business rules, and SLAs. Easily log errors and track them based on desired criteria. Create custom views for your issue tracking software to focus on the bugs that are most urgent. With reports, check how many bugs have been logged, whether they've been fixed, and more. Use our interactive modules like forums or discussions to communicate with your team and review what each person is working on. Set rules to trigger updates to the fields of a bug or third-party apps. Email notifications keep you and your team informed when bugs are created, updates and more. Automate your service level agreements to meet your customer's goals.Starting Price: $40 per month -
9
ExtraView
ExtraView
ExtraView is an enterprise software platform implementing business process management, global quality management systems for CAPA, adverse event reporting, food safety, bug and defect tracking, change management, customer support, helpdesk, field audit, and other workflow or issue management systems. Use out-of-the-box solutions or implement a custom requirement. Available as a service in the cloud or on your own servers. Simple to configure, yet provides a quality platform on which to implement fully validated systems such as incident management, CAPA, adverse event reporting, & root cause analysis, clinical trial data management and food safety. Implement bug-tracking, customer support, requirements management, change management and other issue-tracking systems. Many customers can take advantage of the full-featured, free, downloadable version! Learn how financial companies implement systems that regulate and control audit systems, provide corporate governance and risk management.Starting Price: $400 one-time payment -
10
Bugzero
WEBsina
Bugzero change management issue tracking system is a software application that allows an enterprise to record and follow the progress of every problem or issue that a user identifies until the problem is resolved. In Bugzero, an "issue" can be anything from a simple customer question or request to a detailed technical report of an error or a problem. Internally or externally, intranet or internet, this software can be used by software developers and testers for bug tracking, manufacturers for customer and sales tracking, and IT help desks and other service providers for trouble ticketing. Bugzero provides a web-based enterprise-grade cost-effective scalable solution to increase teamwork efficiency. It lets the user report an issue, track progress towards its resolution, and know who is responsible for resolving the issue. It is easy to use, yet still flexible and adaptive, and can be configured to accommodate an organization's unique business process and workflow. It just works.Starting Price: $100 one-time payment -
11
TrackStudio
TrackStudio
TrackStudio is an ultra-configurable issue tracking system, workflow engine and document management system that can be used to track the progress of any kind of task such as issue resolution, requirements gathering, desktop support handling, project monitoring, hardware deployment and staff hiring. Fully configurable workflows - any number of states and transitions means that you can create any number of workflows that mirror your business practices and that the application's use is only constrained by your imagination. Hierarchical task tree - many tasks naturally comprise subtasks. TrackStudio allows any unlimited depth in the work breakdown structure (WBS) and can be configured to allow users to add and progress their own to-do items. Multi-role support - in many companies different individuals have different roles depending on the project with which they are involved. TrackStudio supports working in a matrix managed environment. -
12
Alcea ProjectTrack
Alcea Tracking Solutions
Alcea ProjectTrack is designed to help teams complete tasks and resolve issues relating to specific projects with greater performance. Automated notifications will inform all team members of changes to tasks that affect them. Use event scheduling to send proactive communications such as daily reminders of tasks coming due or appointments for the day. Your information is stored in a secure, password protected environment. Access to information can be restricted or managed based on group security settings – administrators can manage who sees what information. Information can be retrieved at anytime, from anywhere with Internet access. Alcea’s interface is easy to understand and does not require a steep learning curve. Updating an issue means that everyone who needs to see the progress of an issue gets updated via email notification. Configure security settings to isolate who sees and updates what.Starting Price: $20 per month -
13
ManageEngine ServiceDesk Plus
ManageEngine
Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.Starting Price: $120.00/year/user -
14
Alcea BugTrack
Alcea Tracking Solutions by Alcea Technologies Inc.
Alcea BugTrack offers your dev team the ability to track bugs, coordinate your development projects and manage the change process within your organization. It ensures that a standard and structured process is followed in your organization’s development cycle. Alcea is a tracking platform that gives your organization the ability to effectively collaborate, increase productivity and ensure that your business processes are being followed to resolution. Once a defect is logged into the system, everyone in the team knows who is doing what and when a resolution can be expected. No need for a meeting and no duplication of effort. Customize the look of your system & collect information exactly the way you need it. Information can be retrieved at anytime, from anywhere with Internet access. Easy to understand and does not require a steep learning curve. SOAP and REST API integration. -
15
Clarity Issue Tracking
Code & Clarity
Issue, Exception, and Task management is a necessity in many types of projects. Don’t be hindered by a cumbersome and complex (ahem, Jira) issue tracking system. Clarity Issue Tracking does what you need and then gets out of your way. Whether your team is you (Check out our FREE indie plan) or 150 software developers, QA personnel, and managers Clarity will help take the pain out of your tracking. Having issues in your project sucks, your issue tracker shouldn’t. Unlimited users. It's no fun tracking bugs by yourself. Invite your whole team. Invite your clients/customer. No per user licensing here, all plans have unlimited user. Effective issue tracking requires collaboration. Clarity Issue Tracking is fully email enabled. Watch issues and be notified any time they are updated. Email issues to colleagues, whether they are user or not. Respond to and update issues directly from email. We know you are already checking your mail every 30 seconds anyway.Starting Price: $25 per month -
16
NetResults Tracker
NetResults
NetResults® Corporation develops and markets NetResults Tracker™, a powerful and easy-to-use web-based collaboration software tool that helps companies more effectively track, manage and resolve a wide variety of business issues. NetResults Tracker can be used for bug tracking, defect tracking, issue tracking, problem tracking, change management, workflow management, process management, help desk, knowledge base, and automated support portal. A web-based collaboration tool to help companies track business issues and automatically manage them through to resolution. NetResults Tracker Standard Edition with additional collaboration features such as alerts and escalation, discussion threads, etc. Our customers are from a broad base of industries, including broadcasting, consulting, entertainment, financial, government, hardware, health care, manufacturing, pharmaceutical, retail, software, system integration, telecommunication, transportation, and utility.Starting Price: $9 per month -
17
MantisBT
MantisBT
MantisBT makes collaboration with team members & clients easy, fast, and professional MantisBT is an open source issue tracker that provides a delicate balance between simplicity and power. Users are able to get started in minutes and start managing their projects while collaborating with their teammates and clients effectively. Once you start using it, you will never go back! It's never been easier to evaluate MantisBT. You can start by one or more of the demo options we have available or just go directly to the downloads page and get the latest version along with the administrator's guide to setup on your own servers. Flexibility to customize your issue fields, notifications and workflow. Per project role based access control for users putting you in control of your business. Keep your team and clients updated with notifications on issue updates, resolution, or comments.Starting Price: $14.95/month -
18
RC On-Track Issue Management
Roundedcube
RC On-Track Issue Management allows you to easily and effectively manage and track enhancement requests, changes to products and reported defects from submission to resolution. Typically used for software development, web development, IT support, RC On-Track can easily be used for other industries as well. Easily setup on your own web server, administrative users can create projects, create users with appropriate roles and assign users to projects to begin using the application - reporting issues and tracking them throughout their lifecycle from reported to assigned to resolved to closed. You can create any number of projects to handle support, product management or development projects. There are different security levels so you can control the access each user has. To better explain a bug or illustrate a request, you can attach files to the logged issues. In addition to commenting on issues, the system tracks all activity on issues so you can see the complete history. -
19
Excel-like Issue Editor for Jira
Ricksoft
Experience lightning-fast backlog grooming for Jira with our intuitive Excel-like interface and exceptional features. Effortlessly manage multiple issues in real-time using our built-in spreadsheet, enhancing productivity and efficiency. Update and modify up to 10,000 issues seamlessly, without encountering any delays or errors. Whether you need to update sprints, edit due dates, or perform various data manipulations, our product offers familiar Excel functionalities such as copy and paste, sort and filter, and freeze columns. Our solution caters perfectly to teams and companies of all sizes, empowering them to accomplish their tasks seamlessly. With Jira's comprehensive group and project permissioning, rest assured that unauthorized changes are prevented, ensuring data integrity and security. Seamlessly import and export data between Jira and Microsoft Excel. This ensures a cohesive workflow between both platforms, enhancing collaboration and eliminating any data transferStarting Price: $0.22/month/user -
20
Bugify
Frondiz
Simplified issue tracking. self hosted. Keeps your confidential data within your control. Fits in. Easily integrates with your existing source control system so you don't have to change the way you work. Easy updates. Periodically checks for updates and allows you to install with the click of a button. Bugify is for everyone. From programmers, to car wash maintenance. Bugify is being used in many different industries. If there's anything you need to keep track of, keep track of it with Bugify. Bugify offers a simple way of managing issues for your projects. We wanted to create a product that made it easy to just get the job done. Bugify is about keeping track of issues, and we pride ourselves on offering the features we believe are needed to get this done, without the extra complexities. The best way to get an understanding of what is offered in Bugify is to take the demo for a spin. Email notifications. Fine tune your email notification settings to turn the noise -
21
Countersoft Gemini
CounterSoft
Gemini can provide a solution to any number of scenarios you have. With our unique project templates Gemini can adapt the user interface and speak your project's taxonomy. The workspace feature allows you to focus on the data that really matter. Gemini's Issue Tracking removes the need to micro-manage the processing of issues and communication around them. You control what information is captured, the workflow and notifications. Bugs are natural part of software development, Gemini Bug Tracking helps you track, manage and resolve them faster. Integrated Testing allows you to make sure that those bugs won't come back. SCRUM, Kanban or whatever agile methodology you use Gemini has it all. Powerful sprint progress reports allows you to make sure that you will not miss your due date and upset your customers. With Gemini your help desk function is fully integrated with the rest of your organization so that the management of problems is no longer a problem for you.Starting Price: $10 per user per month -
22
Splunk On-Call
Splunk
Empower teams by routing alerts to the right people for fast collaboration and issue resolution. Deliver the right alerts to the right people reducing time to acknowledge and resolve incidents. Complete ChatOps experience, integration with the tools you already have, incident timelines and reporting for blameless post-incident reviews. Engage people where they work. Mobile-first experiences leverage machine learning to make on-call accessible wherever you are. Splunk On-Call automates incident management, reducing alert fatigue and increasing uptime. Use Splunk On-Call to streamline your on-call schedules and escalation policies. From rotations to overrides, we automate all the essentials. Our software provides contextual alert information, suggestions driven from machine learning, and empowers collaboration to solve problems with speed and efficiency, all while capturing essential remediation data.Starting Price: $27.00/month/user -
23
Software Issue Manager
eMarket Design
A SIM issue can be a type of issue, bug, task, feature request or idea identified by a unique issue number. Offer a robust way of identifying and documenting issues that occur during your project's life cycle. Communicate issue status, category, priority, assignee and overall issue progress. Enable project team to evaluate, assess impact, and decide on a plan for resolution. Issues can be shared by multiple projects. Software Issue Manager provides insight on issues by bringing together related information. The following sections are included in issue pages. Affected Projects: The projects that are connected to an issue. Reported By: The team members who identified and reported an issue. (Pro and Enterprise editions) Related Issues: The issues that are related to an issue in terms of impact and scope. (Pro and Enterprise editions) Participant: The team members who contribute to the resolution of an issue. (Pro and Enterprise editions).Starting Price: $79.99 per year -
24
Helix IM
Perforce
Free bug tracking tools make it hard to stay on top of everything. But Helix ALM makes it easy to create, track, prioritize, and resolve issues. That means you can release better software faster. Measure progress on issues and track the results using dashboards, task boards, and customizable reports. You can even use issue filters and search features to quickly find whatever issue you're looking for. Use this issue tracking tool to automatically calculate risks and prioritize issues. You'll gain confidence that you're paying attention to the most important issues, defects, and customer requests first. Your customers' feedback matters. But you need to be able to prioritize feature requests and bugs that come from your customers. Issues won't be neglected either. You'll be able to set time-based escalation rules to limit how long issues can sit unresolved before they get escalated. -
25
Nulab
Nulab
Nulab is a team of fun-spirited innovators dedicated to creating software that supports effective communication and collaboration. We are a small company with a big heart and all of our products are handcrafted with love. Nulab was founded in 2004 by three programmers with a vision. We are headquartered in Fukuoka, Japan. We have office locations in Amsterdam, New York City, Kyoto, Singapore, and Tokyo. Share plans, layouts, and work schedules instantly with team members in the same office or around the world. Create wireframes, flowcharts, org charts, mind maps, and more with Cacoo. Keep work from slipping through the cracks. Backlog makes it easy to manage multiple tasks, share project updates, and submit requests to other teams. Real-time progress tracking for unmatched transparency. Chat anywhere, anytime, with anyone. Typetalk is a team communication tool for sharing information, ideas, and files. Let's end email tag forever. -
26
iSystain
iSystain
Reporting and disclosing the measures implemented to drive sustainability for people, planet and positive impact earns stakeholder trust, enhances an organization’s reputation, and identifies future risks and new opportunities (materiality). iSystain’s Sustainability Reporting solution provides a framework for setting performance goals and defining the qualitative and quantitative data needed for analysis and good decision-making. The solution incorporates management tools, including workflow, data status monitors and alerts, import facilities, flexible reporting options, and data analysis views to track your activities and progress. Managing health, safety and environment risks is core business for all organizations. The reporting of performance metrics proportionate to business risk provides assurance the risks are being managed. At the same time, it produces co-benefits such as improved productivity, innovation and cost savings. -
27
Yodiz
VizTrend
Get a full view of your team capabilities and work efficiently. Plan customer projects, teams, resources and individual workload. Realtime engagement capabilities with notifications, comments and tagging to enable better collaboration. Prioritize and organize customer requirements easily into epics, stories and tasks. Forget about manual tracking. Set the goals and track them easily with powerful dashboards, in-depth analytics and real-time notifications. Easy integration with help desk software, email and other channels to bring the development team closer to the customer. Actionable smart analytics that provides in-depth understanding and forecasting. Easily customize to better suite your needs. Integrate with your existing workflow to maximize efficiency, increase visibility and ultimately deliver faster. Increase your efficiency by integrating Yodiz with all of your other favorite applications. From customer support systems to time tracking all is covered.Starting Price: $5.00/month/user -
28
AuditFindings.com
AuditFindings.com
Track, assign, and resolve audit issues more efficiently with AuditFindings. A robust audit issue management software, AuditFindings helps audit and compliance departments save time and increase productivity by eliminating the use of spreadsheets for tracking and managing audit issues. The platform centralized management of all audit issues and offers features such as social commenting, robust reporting, issue tagging, import/export capabilities, user-friendly dashboard, issue assignment, and automatic notifications.Starting Price: $99.00/month -
29
SpeedBase Professional
InfoLine Software
Feel the freedom of customizing further your database whenever and as much as you wish. Your custom database application will contain exactly what you really need. SpeedBase is a desktop database software that is installed to your computer. To access your data, you do not have to login to a remote server that is shared among thousands of users. You do not even need an internet connection. All your data stays just with you and nobody else. SpeedBase runs incredibly fast as it is never affected by the internet connection speed or the load level of an online database server. If you are using any spreadsheet software (like Excel) to save and track information, you should have already discovered that the types of information you need to manage as well as the number of records increases very rapidly with time, and soon it becomes painfull and time-consuming to keep the scattered information accurate, searchable and easy to navigate.Starting Price: $12 per user per month -
30
Alcea RiskMgr
Alcea Tracking Solutions
Establish a formal Risk Register and monitor the progress of the Risk Responses and Actions. Alcea Tracking Solutions is a tracking platform that gives your organization the ability to effectively collaborate, increase productivity and ensure that your business processes are being followed to resolution. Managers can see the information required to assess productivity and manage resources. Open a risk in the register and instantly see a link to the actions and plans associated with the risk. Customize the look of your system & collect information exactly the way you need it. Your information is stored in a secure, password protected environment. Access to information can be restricted or managed based on group security settings – administrators can manage who sees what information. Once an item is logged into the system, everyone in the team knows who is doing what and when a resolution can be expected. No need for a meeting and no duplication of effort.Starting Price: $20 per month -
31
Problem Solver
Omnex Systems
Effectively tracking issues, concerns, and knowledge are part of an organization's continual improvement strategy. When an issue is raised by a customer, management will want to receive status updates on whether the concerned team has started working towards resolving it on priority. Omnex’s Problem Solver aids as a common tool and knowledge bank to track, manage, and resolve problems. Problem Solver is designed to be a single repository of all internal and external problems. Acknowledging Integrated Management Systems, we have developed our software to handle a variety of quality assurance (external and internal), environmental, and health and Safety issues. Define timelines and metrics for problem resolution, from the problem itself, to: containment, correction, corrective action, reporting, all the way to closure. Empower suppliers to complete supplier corrective action. -
32
IssuTrax
OnboarD Software
Enhancing the guest experience, staff productivity, communications, and revenue. Powerful and Intuitive Integrated suite of web and mobile facility maintenance and service automation tools for hotels, cruise lines, resorts, and other property owners to improve their spaces, assets, maintenance, communications, and guest service levels. IssuTrax™ is a flexible issue tracking & maintenance management software solution enhancing productivity, collaboration, and accountability by providing the tools and framework needed to provide the highest level of customer service. IssuTrax interconnects staff, locations, and resources in a centralized system that allows for real-time collaboration and providing a framework for creating, tracking and managing guest service order requests, maintenance tasks, safety and environmental issues, outside vendor work, and more. -
33
IssueFly
IssueFly
The IssueFly is the world’s simplest online issue-tracking app to organize communication in business projects between you and your client. IssueFly is a simple tool that creates a temporary space of communication in projects - between you and your client. Because of its simplicity no more time-consuming training of people to enable them to use the application. Send an invite and have a happy IssueFlying. We provide one of the best online issue-tracking apps. We provide a free version of our app for test or individual use.Starting Price: $29 per month -
34
MantisHub
MantisHub
Hassle free bug & issue tracking. Track your issues with our simple, intuitive interface. Split your issues into categories and move then through your issues life-cycle. Search them, auto-assign them to your developers, attach files, tag it, ping your team mates and customize your system. All this and more with the well-known Mantis brand. Have your service hosted for a no hassle, super-fast setup with all new updates/features as soon as they are implemented. No more install or maintenance pain! Get reliable, secure data storage with access from anywhere. And you get access to our top notch support team for your MantisHub queries. We're always on the look out for integrations that enables your team to be more productive. We provide a heap of useful plugins exclusive to ManitsHub as well as partnering with some of the most popular services out there to leverage their capabilities for our users.Starting Price: $4.95 per month -
35
Trac
Edgewall Software
Trac is an enhanced wiki and issue tracking system for software development projects. Trac uses a minimalistic approach to web-based software project management. Our mission is to help developers write great software while staying out of the way. Trac should impose as little as possible on a team's established development process and policies. Trac allows wiki markup in issue descriptions and commit messages, creating links and seamless references between bugs, tasks, changesets, files and wiki pages. A timeline shows all current and past project events in order, making the acquisition of an overview of the project and tracking progress very easy. The roadmap shows the road ahead, listing the upcoming milestones. Trac has a built-in wiki system which you can use for organizing knowledge and information in a very flexible way by creating pages containing an intuitive and easy to learn textual markup. -
36
Jixee
Jixee
Commits and version control information are available from within the task & issue module. Create a snippet and share bits of code or text with your team. Over 100 languages are supported. Attach unlimited documents, files and images to tasks & issues. View all history from within the task & issue module. See who completed a task and when it was released to production. Jixee is a task and communication hub that simplifies your dev team’s workflow. Our mission is to help developers focus on software development, not their task management. We are focused on building a great product with an amazing user experience so that development teams can hit the ground running. Great software is built by teams with clear communication. Jixee is your hub that connects your favorite task and communication tools into one simple experience. Jixee integrates with your existing services. Integrate your developer tools to create your unique workflow.Starting Price: $19 per month -
37
SutiDesk
SutiSoft
SutiDesk is an easy to use online helpdesk software solution designed for customer support in organizations of any size. Its collaborative and intuitive design helps resolve customer issues quickly and meaningfully while providing complete control over support requests and questions. SutiDesk enables companies to manage and track support tickets and all related activities from a single unified platform. SutiDesk is easy to deploy and no installation is required. Reduce ticket resolution times and support costs. Access from any device, anytime. Provide best-in-class support ticket management capabilities. Streamline customer support services. Automated email to ticket creation. Automated customer case management. Maintain consistent support across new and existing customers. Collect and manage support tickets from multiple sources. Provide personal support to your customers. Full featured solution to accommodate growth. -
38
Jira Service Management
Atlassian
Jira Service Management (formerly Jira Service Desk) empowers Dev and Ops teams to collaborate at high-velocity, so they can respond to business changes and deliver great customer and employee service experiences fast. Tune Jira Service Management to meet your unique needs. Empower every team, from IT to HR to legal, to set up a service desk quickly and continuously adapt at scale. Deliver great service experiences fast - without the complexity of traditional ITSM solutions. Track work across the enterprise through an open, collaborative platform. Link issues across Jira and ingest data from other software development tools, so your IT support and operations teams have richer contextual information to rapidly respond to requests, incidents, and changes. Deliver more customer impact while managing risk. Accelerate critical development work, eliminate toil, and deploy changes with ease, with a complete audit trail for every change.Starting Price: $20 per user per month -
39
Civita App
Rattle Tech
Enabling better ways to connect and engage community members with their local governments is what we do. We are experts at helping you engage with your community and visitors in a mobile-friendly way, while helping you achieve goodwill. We will build and launch your app typically in 30 days for both iOS and Android, while branding it as per your city’s requirements. We also help you manage issues and work orders. All items reported in the app will automatically be posted in our web portal for you to manage. You can view, assign, update, and convert work orders, and when the time is right, close them. We put information that is currently scattered across your agency at your fingertips, making processes more efficient and cost-effective. This system is perfect for your in-field reps, since everything is accessible through our mobile app, and all reported items are tied into Google maps.Starting Price: $249.99 per month -
40
Trouble Ticket Express
Rush Project
Welcome to the home of an open source trouble ticket system. Use this CGI script on your web site for everything from bug tracking and customer support to project management and to-do lists. Creating a trouble ticket is now as easy as submitting a web form. The help desk software will care about assigning unique number to each service request and saving it to the database. Truly scalable solution: start with a plain text database, upgrade to the industry-strength MySQL or Microsoft SQL Server engine as your needs grow. The "thank you for your interest" message is not enough today. Assure your customers that you have an established workflow and no question will go into a black hole. The Trouble Ticket Express software will automatically produce easy to follow instructions how to submit follow-up messages and monitor ticket progress. Then it will broadcast e-mail notifications to all service operators announcing new customer inquiry. -
41
Testnetic
Testnetic
Create a testing environment that supports your journey from a minimum viable product to a full testing and development team. From day one create an environment of continuous testing that leads to faster development and better quality code. Reuse test cases and integrate in evolving test runs. Regardless of your level of expertise, Testnetic is ready to give you a hand. We’ll provide some training and even help you write a few test cases and test runs to start your customer satisfaction journey. Streamline test case management, bug and task tracking. One beautifully designed collaborative space. Make testing an asset; replace multiple tools, get teams working better, get to market faster, create happier customers and save money. Create Test Runs for different testing scenarios such as environment. Consolidate Test Cases in multiple logical functional groups.Starting Price: $9 per month -
42
WebIssues
WebIssues
WebIssues is an open source, multi-platform system for issue tracking and team collaboration. It can be used to store, share and track issues with various attributes, description, comments and file attachments. It is easy to install and use but has many capabilities and is highly customizable. The server includes an integrated web client. It requires PHP 5.6 or newer and a MySQL, PostgreSQL or SQL Server database. The desktop client application is available for Windows, Mac and Linux. It requires version 2.0 of the WebIssues server. Read the WebIssues Guide for more information about installing and using WebIssues. If you have problems related to WebIssues, please visit the Support forum. Ideas and suggestions for improvements can be submitted using the Feature requests forum. Use the Issues tracker on GitHub to submit bugs. Join the WebIssues Team, an open-source community of developers and translators, and contribute to the project. -
43
Comindwork
NewtonIdeas
Online apps for project management, CRM, support, billing, issues, time-tracking & more. Consolidate data and communication with co-workers, clients and partners. Work from anywhere and with any device in secure cloud workspaces. You start from creating workspaces, Intranet, Client Extranet, CRM or specific projects. You can freely share these workspaces with your co-workers, customers, freelancers or any other collaborators. Then pick apps for each workspace: issues, sales leads, deals, vacations, documents approvals, wiki, help desk, time tracking, meetings, events, invoices, or create your own app. All apps can be tailored without IT guys. Now your entire team can use these apps to share files, edit documents, assign tasks, manage projects and collaborate online, in the same shared workspace. The best companies go beyond files or data collaboration.Starting Price: $10.00/month/user -
44
SpheraCloud
Sphera
Empower your business with actionable and measurable results and gain a comprehensive view of ESG performance and risk in real time. For generations, companies found it near-impossible to generate a holistic view of their risk profiles. Today, they have SpheraCloud®, an integrated ESG performance and risk management software platform. SpheraCloud is a key part of Sphera’s approach to addressing safety and sustainability issues before they even occur. It allows users to not only get the right information to the right people at the right time, but also empowers them to make better business decisions with its predictive and prescriptive capabilities. Many companies struggle to connect disparate data throughout their organizations and their value chains, and to communicate that risk efficiently and effectively. It’s hard to complete such an enormous task—without SpheraCloud. The innovative SaaS platform empowers your company to gain a comprehensive view of ESG performance and risk. -
45
SPoTS
LegendSoft
SPoTS (an acronym for Service and Problem Tracking System) is a browser-based software application used to track dynamic and actionable business information. SPoTS is especially efficient and beneficial for small or mid-sized businesses that do not wish to manage their own information systems or are too focused or busy to do so. While SPoTS excels as trouble ticket software in an Information Technology environment, it is much more than a trouble ticketing system. In fact, over one-half of SPoTS' customer base is in a field or industry unrelated to Information Systems or Information Technology. Because of its inherent flexibility, not only is SPoTS used for trouble ticketing, issue tracking, and customer relationship management (CRM). SPoTS® is developed and operated by LegendSoft, Inc., an Application Service Provider (ASP), and a provider of software consulting services to both public corporations and private businesses in Atlanta Georgia. -
46
juno.one
DENEVY Labs
If you are looking for a simple way how to manage and plan projects, track issues, estimating time, use Helpdesk features, and in one place also cover test management, juno.one is the right choice for you. With clear dashboards, you are allowed to manage tasks and track bugs in a way you’ve seen never before. For scheduling your day-to-day activities juno.one offers really simple project swim-lanes and Gantt diagrams implemented in Roadmaps. Your project should be well designed and Epics or Stories are usually scaffold for your progress so why aren't they integrated with other project elements - simple and easy with juno.one. Of course, during the day you are charged with tone TODO tasks and always need help-hand with AI elements to organize and improve your focus on things to target more. What wasn't tested can’t work - that is the orthodox outlook from software testers and they are right. Excellent simplification with juno.one tool could improve your test management process.Starting Price: $10 per team, per month -
47
Reqtest
Reqtest
Reqtest is the only tool you need to quality assure your IT project. The platform enables you to manage requirements, perform extensive testing and track bugs through the entire lifecycle. Managing the scope, quality, & progress of your IT projects have never been easier. – Collaborate within the organization and with suppliers – Integrate with your favorite developer tools such as Jira, DevOps – Track the progress with custom reports and dashboards With headquarter in Stockholm and over 13000 global users (spread in 4 continents), we empower project managers, PMO's, test leaders and QA teams to take control over their IT projects. -
48
TestCaseLab
TestCaseLab
👍 TestCaseLab = strong test case management = more organized testing = higher quality product. Test Case Lab is a Ukrainian test case tool that was created in 2016 by QA engineers of Gera-IT company, which provides outsourcing development services. From the very beginning, we knew the main issues that QA engineers may have on their projects about writing test cases as we had them on ours. 🧰 TCLab software allows: ✅ Test lab allows doing less routine work comparing to the usual test case management methods (google/excel spreadsheets or the other tool); ✅ Affordable for any type of business (unlimited users, pay only for test cases); ✅ Speed up the testing process; ✅ Has no needless clicks; ✅ Allows update test cases on the fly during a test run in testcase tool; ✅ Easy to understand where to optimize the testing process; ✅ Makes QA team satisfied; ✅ Redmine, Jira, JiraCloud, Pivotal, Youtrack, Asana, Trello, Mantis, GitHub integration;Starting Price: $40.00/month -
49
DevRev
DevRev
A blazingly fast neural engine for next-generation customer support and software development. Bringing the power of LLMs and analytics to rebuild your relationship with your customers. The auto route, collaborate, and triage to solve customer needs in real-time. Elevate your support team and deflect customer queries with modern AI. Connect development teams and their sprints to customer impact. Triage customer signals and get guidance on product enhancements. A shared view to build software and support customers as one. Live chat, support ticketing, and engineering issues on one platform. Personalize your experience with custom objects, views, and more. Extend your experience with APIs and webhooks. Build, test, deploy, and publish your own automation. Map your work, customers, and product data in one system. Modern stack that brings cloud-native scale for millions of users. Consumer grade and real-time experiences with text, audio, and video. Enterprise-grade security and compliance.Starting Price: $9.99 per month -
50
Lighthouse
ENTP
Collaborate effortlessly on projects. Whether you’re a team of 5 or studio of 50, Lighthouse will help you keep track of your project development with ease. Cut the fat out of your workflow and stay focused on what’s important. Lighthouse will simplify your workflow so you can do the job you were hired to do. Try it for free. No credit card required. As you create and tag issues they can be categorized behind the scenes automatically. Stay in your happy place. Create and reply to tickets directly from your inbox. You can see the status of all your projects in a simple overview and follow along with feeds. Your staff can create new Lighthouse tickets directly from Tender, our customer support service. Use milestones to help you plan features and establish release dates. Attach documents or images directly to tickets so anyone on your team can find them.Starting Price: $25 per month