Audience
Businesses searching for a solution to improve their services and track information
About SPoTS
SPoTS (an acronym for Service and Problem Tracking System) is a browser-based software application used to track dynamic and actionable business information. SPoTS is especially efficient and beneficial for small or mid-sized businesses that do not wish to manage their own information systems or are too focused or busy to do so. While SPoTS excels as trouble ticket software in an Information Technology environment, it is much more than a trouble ticketing system. In fact, over one-half of SPoTS' customer base is in a field or industry unrelated to Information Systems or Information Technology. Because of its inherent flexibility, not only is SPoTS used for trouble ticketing, issue tracking, and customer relationship management (CRM). SPoTS® is developed and operated by LegendSoft, Inc., an Application Service Provider (ASP), and a provider of software consulting services to both public corporations and private businesses in Atlanta Georgia.
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Integrations
Company Information
LegendSoft
www.troubleticketsoftware.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
SPoTS Frequently Asked Questions
Q: What kinds of users and organization types does SPoTS work with?
SPoTS works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does SPoTS support in their product?
SPoTS supports these languages: English.
Q: What other applications or services does SPoTS integrate with?
SPoTS integrates with: BriefYourMarket.com.
SPoTS Product Features
Issue Tracking
Issue Auditing
Supported
Issue Scheduling
Supported
Project Management
Supported
Task Management
Supported
Assignment Management
Not Supported
Dashboard
Not Supported
Escalation Management
Not Supported
Knowledge Base
Not Supported
Recurring Issues
Not Supported
Scheduling
Not Supported
