Audience
Issue Tracking solution for companies
About Trouble Ticket Express
Welcome to the home of an open source trouble ticket system. Use this CGI script on your web site for everything from bug tracking and customer support to project management and to-do lists. Creating a trouble ticket is now as easy as submitting a web form. The help desk software will care about assigning unique number to each service request and saving it to the database. Truly scalable solution: start with a plain text database, upgrade to the industry-strength MySQL or Microsoft SQL Server engine as your needs grow. The "thank you for your interest" message is not enough today. Assure your customers that you have an established workflow and no question will go into a black hole. The Trouble Ticket Express software will automatically produce easy to follow instructions how to submit follow-up messages and monitor ticket progress. Then it will broadcast e-mail notifications to all service operators announcing new customer inquiry.
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Integrations
No integrations listed.
Company Information
Rush Project
www.troubleticketexpress.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Live Online
Support
Phone Support
Online
Trouble Ticket Express Frequently Asked Questions
Trouble Ticket Express Product Features
Issue Tracking
Issue Scheduling
Project Management
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Knowledge Base
Recurring Issues
Scheduling
Task Management
