Audience

Companies seeking a solution to effectively track, manage and resolve a wide variety of business issues

About NetResults Tracker

NetResults® Corporation develops and markets NetResults Tracker™, a powerful and easy-to-use web-based collaboration software tool that helps companies more effectively track, manage and resolve a wide variety of business issues. NetResults Tracker can be used for bug tracking, defect tracking, issue tracking, problem tracking, change management, workflow management, process management, help desk, knowledge base, and automated support portal. A web-based collaboration tool to help companies track business issues and automatically manage them through to resolution. NetResults Tracker Standard Edition with additional collaboration features such as alerts and escalation, discussion threads, etc. Our customers are from a broad base of industries, including broadcasting, consulting, entertainment, financial, government, hardware, health care, manufacturing, pharmaceutical, retail, software, system integration, telecommunication, transportation, and utility.

Pricing

Starting Price:
$9 per month

Integrations

No integrations listed.

Ratings/Reviews

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features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

NetResults
www.netresultscorp.com

Videos and Screen Captures

NetResults Tracker Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Support
Online

NetResults Tracker Frequently Asked Questions

Q: What kinds of users and organization types does NetResults Tracker work with?
Q: What languages does NetResults Tracker support in their product?
Q: What kind of support options does NetResults Tracker offer?
Q: What type of training does NetResults Tracker provide?
Q: How much does NetResults Tracker cost?

NetResults Tracker Product Features

Bug Tracking

Issue Tracking Supported
Task Management Supported
Workflow Management Supported
Backlog Management Not Supported
Filtering Not Supported
Release Management Not Supported
Ticket Management Not Supported

Collaboration

Calendar Management Supported
Contact Management Supported
Document Management Supported
Real Time Editing Supported
Task Management Supported
Version Control Supported
Video Conferencing Supported
Brainstorming Not Supported
Chat / Messaging Not Supported
Content Management Not Supported
Project Management Not Supported

Help Desk

Automated Routing Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
IT Asset Management Supported
Interaction Tracking Supported
Knowledge Base Supported
Multi-Channel Communication Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported
Alerts / Escalation Not Supported
Community Forums Not Supported
Incident Management Not Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multiple Brands / Products Not Supported

Issue Tracking

Assignment Management Supported
Escalation Management Supported
Issue Auditing Supported
Issue Scheduling Supported
Knowledge Base Supported
Project Management Supported
Task Management Supported
Dashboard Not Supported
Recurring Issues Not Supported
Scheduling Not Supported