Audience
Businesses searching for a solution to improve their services and increase sales
About RC On-Track Issue Management
RC On-Track Issue Management allows you to easily and effectively manage and track enhancement requests, changes to products and reported defects from submission to resolution. Typically used for software development, web development, IT support, RC On-Track can easily be used for other industries as well. Easily setup on your own web server, administrative users can create projects, create users with appropriate roles and assign users to projects to begin using the application - reporting issues and tracking them throughout their lifecycle from reported to assigned to resolved to closed. You can create any number of projects to handle support, product management or development projects. There are different security levels so you can control the access each user has. To better explain a bug or illustrate a request, you can attach files to the logged issues. In addition to commenting on issues, the system tracks all activity on issues so you can see the complete history.
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Integrations
No integrations listed.
Company Information
Roundedcube
www.roundedcube.com/rcontrack
Videos and Screen Captures
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Product Details
Platforms Supported
Windows
RC On-Track Issue Management Frequently Asked Questions
RC On-Track Issue Management Product Features
Issue Tracking
Issue Auditing
Supported
Issue Scheduling
Supported
Project Management
Supported
Assignment Management
Not Supported
Dashboard
Not Supported
Escalation Management
Not Supported
Knowledge Base
Not Supported
Recurring Issues
Not Supported
Scheduling
Not Supported
Task Management
Not Supported
